New Haven Thousand Oaks

Pros

• The reviewer's loved one was taken out of the facility due to concerns about their well-being.
• The reviewer expressed dissatisfaction with the quality of food provided for their loved one.
• The reviewer noticed that their loved one frequently did not eat the food offered at the facility.
• Concerns were raised about their loved one wearing dirty clothes on multiple occasions.
• The cleanliness of their loved one's room was found to be subpar by the reviewer.
• Management was reported as unresponsive to the needs of the resident in question.
• It was mentioned that necessary tests for their loved one's medical condition were neglected by the facility's staff.
• Based on these negative experiences, it is suggested that this particular facility may not be a suitable choice for others seeking care options.

Cons

• The food at the facility was subpar and often left untouched by the resident.
• The loved one frequently wore dirty clothes, indicating a lack of proper care.
• The room of the resident was consistently unclean and not well-maintained.
• The management showed little responsiveness to the needs of the resident.
• Essential tests required for the loved one's health condition were neglected by the staff.
• Overall, it was not a good choice for care and support for the loved one.

Review

Unfortunate Experience at a Disappointing Senior Living Facility

Finding a suitable senior living facility for our loved ones can be a challenging and emotional task. However, sometimes even with the best intentions, we encounter unpleasant experiences that leave us deeply dissatisfied. In this article, we will delve into one such unfortunate review highlighting significant concerns regarding food quality, cleanliness, management responsiveness, and neglect of essential medical tests.

Food Quality and Lack of Nutrition: One individual recounts their distressing experience at a senior living facility where the food served fell far below expectations. Their loved one often refused to eat the meals provided due to poor taste and inadequate nutritional value. Proper nutrition is crucial for seniors' overall well-being, particularly when they may have specific dietary requirements or health conditions that necessitate balanced meals tailored to their needs. Unfortunately, this facility failed to meet these basic expectations.

Substandard Hygiene Standards: Another area of concern raised was the lack of attention given to personal hygiene and cleanliness within the facility. The reviewer discovered that their loved one frequently wore unwashed clothes and resided in an unkempt room. Maintaining proper hygiene is imperative for physical and mental well-being, especially for vulnerable seniors who may require assistance with daily tasks. Neglecting these responsibilities not only compromises residents' dignity but also raises questions about the care provided at this facility.

Unresponsive Management: Customer satisfaction relies heavily on the responsiveness and attentiveness of management towards residents' needs. Regrettably, this particular facility seemed lacking in these crucial aspects. Despite voicing concerns about the food quality and cleanliness issues mentioned above, management failed to address these matters adequately or provide satisfactory solutions. The lack of responsiveness from management further compounds the feelings of dissatisfaction experienced by both residents and their families.

Neglected Medical Tests: A truly disconcerting revelation from this review was the negligence regarding vital medical tests recommended by doctors for managing their loved one's condition effectively. Timely and accurate medical tests are essential to ensure the well-being of residents, especially when dealing with medical conditions that require ongoing monitoring. Ignoring or overlooking these tests reflects a disregard for residents' health and can significantly impact their quality of life.

Final Thoughts: Choosing a senior living facility is an important decision, one that demands thorough research and careful consideration. While this review highlights severe concerns about food quality, cleanliness, management responsiveness, and neglect of medical tests, it serves as a reminder to remain vigilant in our evaluation process. It is crucial to prioritize facilities that provide comprehensive care, maintaining high standards in terms of nutrition, cleanliness, attentive management, and adherence to medical protocols.

In conclusion, the reported experiences regarding this particular senior living facility demonstrate numerous areas of significant concern. The inadequate food quality and lack of nutritional value not only affect residents' physical health but also dampen their overall well-being. Concurrently, the substandard hygiene standards highlight a lack of attention to personal dignity and basic cleanliness within the facility. Moreover, the unresponsiveness from management further exacerbates residents' dissatisfaction and indicates a disconnection between staff and resident needs. Lastly, the negligence surrounding vital medical tests raises serious doubts about the level of care provided by this facility. Such reviews serve as valuable insights for others seeking suitable senior living options while emphasizing the importance of research, due diligence, and open communication with potential facilities to ensure optimal care for our loved ones.

This area of Thousand Oaks, California offers a variety of amenities and services that are essential for senior living. With several parks nearby such as the Thousand Oaks Community Center and Park, Conejo Creek South Park, and Sapwi Trails Community Park, residents have plenty of opportunities to enjoy outdoor activities and stay active. In terms of healthcare, there are multiple hospitals including Los Robles Hospital Cancer Center and medical professionals like Ventura Orthopedics and Gastroenterology Center of Thousand Oaks in close proximity. Pharmacies such as CVS Pharmacy and Walgreens are easily accessible for medication needs. Additionally, there are several dining options like Chick-Fil-A, The Cheesecake Factory, and Taco Bell for convenient meals out. Overall, this part of Thousand Oaks provides a well-rounded community with essential services for seniors looking to live comfortably and conveniently in the area.

Parks

• Thousand Oaks Community Center and Park (0.2 miles)
• Conejo Creek South Park (1.7 miles)
• Conejo Creek Park (1.7 miles)
• Oak Brook Park (2.1 miles)
• Sapwi Trails Community Park (2.9 miles)
• Westlake Village Community Park (5.8 miles)
• Dos Vientos Community Park (6.4 miles)

Hospitals

• Los Robles Hospital Cancer Center (0.3 miles)
• Koveos, Efthimios DDS (0.4 miles)
• Thousand Oaks Surgical Hospital (2.6 miles)
• Westlake Surgical Center (4.8 miles)

Physicians

• Ventura Orthopedics - Thousand Oaks (0.3 miles)
• Dr Eugene S. Ahn (0.3 miles)
• Gastroenterology Center of Thousand Oaks (0.3 miles)
• Los Robles Conejo MRI Center (0.4 miles)
• Kumar Vijay MD (0.4 miles)
• Weight First (0.7 miles)
• Lakeside Community Health Care: Singh Juhee L MD (1.1 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (1.9 miles)
• Lazy Dog Cafe (2 miles)
• Starbucks (2.3 miles)
• Starbucks (2.6 miles)
• Starbucks (4.1 miles)
• Starbucks (6.4 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3.2 miles)
• Medicine Shoppe (3.3 miles)
• Burt's Pharmacy and Compounding Lab (3.5 miles)

Restaurants

• Chick-Fil-A (1.9 miles)
• The Cheesecake Factory (1.9 miles)
• Taco Bell (2.1 miles)
• tarantula Hill Brewing Company (2.3 miles)
• Namaste Spiceland (2.4 miles)
• Del Taco (2.4 miles)
• In-N-Out Burger (2.8 miles)

Theaters

• AMC DINE-IN Thousand Oaks 14 (2 miles)

Places of Worship

• Calvary Community Church (5.8 miles)