Glen Park at Monrovia

Pros

• Residents at Glen Park Monrovia express that the staff is knowledgeable and professional, providing excellent care for their loved ones.
• Many families feel relieved knowing their loved ones are happy, socializing, and thriving in a supportive environment.
• The facility is praised for its friendly atmosphere, with staff members who genuinely care about the residents’ well-being.
• Activities and social gatherings are abundant, helping keep residents engaged and connected to one another.
• Staff members consistently receive appreciation for their kindness and helpfulness, creating a welcoming community.
• Residents enjoy a clean and pleasant living environment that feels like home.
• Families report feeling confident in the administration's ability to oversee care effectively and address residents' needs promptly.

Cons

• The administration is very incompetent and has been playing with residents' medications without proper authority.
• Residents have faced racist remarks and attempted physical attacks from roommates, with complaints dismissed by staff.
• There are significant inconsistencies among medication technicians, leading to delays in medication administration.
• Staff spend more time socializing than attending to residents during meal times.
• The dietary menu lacks variety, consisting mostly of high-salt options with few vegetables.
• Communication issues between the community and healthcare providers cause further delays in medication delivery.
• The management's decision to stop Med Techs from dispensing medications has resulted in staff disputes over following doctors' orders and delays in ordering medications.
• There is a noticeable decline in the quality of outings and activities provided for residents compared to previous years.

Review

The experiences shared by family members and residents of Glen Park Monrovia reflect a complex portrait of an assisted living facility. While many reviews express genuine appreciation for the care and support provided by staff, others highlight significant concerns regarding administration, medication management, and resident treatment. This duality emphasizes the need for a deeper look into the operations at Glen Park, as both positive and negative experiences coexist.

Several reviews commend the long-term dedication of staff members who have contributed to a nurturing environment for residents. Families note that their loved ones have thrived in this setting, citing improvements in health and happiness since moving in. For instance, one reviewer celebrated their mother’s dramatic recovery over two years, attributing her success to the knowledgeable caregivers at Glen Park. Such testimonials underline the apparent commitment of caregivers from various departments—activities, cooking, and administration—whom families describe as professional and compassionate.

However, this positivity is tempered by reports of administrative incompetence that raise alarms regarding resident care quality. One review details troubling anecdotes about medication mismanagement: medications not being administered correctly or timely, which resulted in periods where residents went without essential prescriptions. Additionally, complaints about racial remarks from other residents coupled with threats of worse living situations for those who report misconduct paint a concerning picture of how grievances are addressed—or ignored—within this community.

Communication issues between healthcare providers like Kaiser Permanente and Glen Park were also noted as contributing factors to delays in medication management. Families expressed frustration with inconsistencies in care due to changes made to staffing protocols; specifically, alterations that removed oversight from experienced Med Techs created confusion around following doctors' orders. These structural changes seem to disrupt previously established routines that effectively met residents’ needs.

Despite these criticisms regarding administration and medication practices, several reviews demonstrate immense satisfaction with specific staff members like Pamela and Aurora who are credited for their kindness and attention towards residents. These individuals embody the facility's potential strength through personal connections they create with families—giving reassurance during tough transitions. The high level of engagement among some staff members fosters a sense of community that is evidently cherished by many current residents.

Another focal point is the variety—and sometimes lack—of activities offered within Glen Park Monrovia. Many reviewers mentioned social gatherings designed to keep residents engaged; however, some voiced concerns about insufficient outings or recreational activities available on-site. The burden placed on staff to balance caregiving roles while maintaining interpersonal relationships can lead to discrepancies in resident interaction during meal times when more attention might be required.

Ultimately, while Glen Park Monrovia has successfully nurtured some flourishing environments marked by exceptional individual employee contributions and resident camaraderie, systemic administrative flaws must be acknowledged urgently. A commitment to improving communication channels within healthcare partnerships along with refining processes related to medication dispensing could re-establish trust between families and administrators alike. Ensuring consistent oversight will allow dedicated staff members’ efforts to shine through more clearly without being overshadowed by operational inefficiencies or negative resident experiences.

This part of Monrovia, California, offers a variety of amenities and services that may be appealing for seniors looking to live in the area. Within close proximity, there are several restaurants such as Wendy's, McDonald's, and Capital Seafood Restaurant, providing convenient dining options. Additionally, there are multiple pharmacies like Walgreens and CVS Pharmacy nearby for easy access to medications. Transportation is also readily available with the Metro Monrovia Station located just 1.6 miles away. For recreational activities, there are parks such as Arcadia County Park and Live Oak Park within a few miles for outdoor enjoyment. In terms of healthcare, there are reputable hospitals like City of Hope and Methodist Hospital of Southern California in close proximity, along with various physicians' offices for medical care. Overall, this area provides a mix of conveniences and services that could appeal to seniors looking for a vibrant community to reside in.

Restaurants

• Wendy's (1 miles)
• McDonald's (1.2 miles)
• Capital Seafood Restaurant (2.2 miles)
• 626 Night Market (3.5 miles)
• Din Tai Fung (3.9 miles)
• Johnny Rockets Santa Anita Mall (3.9 miles)
• KIYO Arcadia (4.6 miles)

Places of Worship

• First Evangelical Church Arcadia (1.5 miles)
• Arcadia Chinese Baptist Church (3.3 miles)
• Saint Rita's Catholic Church (3.9 miles)
• San Marino Community Church Nursery School (7.9 miles)
• Real Life (9 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)
• Albertsons Pharmacy (3.7 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (4.5 miles)
• CVS Pharmacy (4.6 miles)

Transportation

• Metro - Monrovia Station (1.6 miles)

Cafes

• Panera Bread (1.7 miles)
• Starbucks (4 miles)
• Flo's Coffee Shop (4.7 miles)
• Panera Bread (5.2 miles)
• Starbucks (6 miles)
• Porto's Bakery & Cafe (6.2 miles)
• Panera Bread (6.5 miles)

Hospitals

• Hope (1.7 miles)
• City Of Hope (1.8 miles)
• Methodist Hospital of Southern California (3.4 miles)
• Kindred Hospital San Gabriel Valley (5.9 miles)
• Kaiser Permanente Baldwin Park Medical Center (6 miles)
• Rowland Convalescent Hospital (7.2 miles)
• Huntington Memorial Hospital Nicu (9.6 miles)

Physicians

• Healthcare Partners Medical Group (2.2 miles)
• Santa Anita Medical Plaza (3.5 miles)
• Doheny Eye Center (4.2 miles)
• Glendora Dentistry (7.1 miles)
• Healthcare Partners (9.3 miles)
• Foothill Dermatology Medical Center (9.6 miles)

Parks

• Arcadia County Park (2.9 miles)
• Live Oak Park (4.9 miles)
• Rosemead Park (6.6 miles)
• Lacy Park (8 miles)
• Almansor Park (8.8 miles)
• Garfield Park (9.6 miles)
• Alhambra Park (9.9 miles)

Theaters

• 0206 Amc Bar Santa Ani (3.8 miles)