J and V Family Care Home
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329 San Pablo Ave, Millbrae, CA 94030
For more information about senior living options: (844) 490-3973
J and V Family Care Home offers a unique pricing structure when compared to the broader market in San Mateo County and across California. For semi-private rooms, their rate stands at $5,500 per month, which is notably higher than both the county average of $3,830 and the state average of $3,333. Similarly, their private room option is priced at $6,500, exceeding both the county's typical charge of $4,281 and California's average of $3,939. This positioning suggests that J and V Family Care Home may provide enhanced services or amenities that justify the premium costs for families seeking care for their loved ones.
| Floor plans | J and V Family Care Home | San Mateo County | California |
|---|---|---|---|
| Semi-Private | $5,500 | $3,830 | $3,333 |
| Private | $6,500 | $4,281 | $3,939 |
Millbrae Care Center presents a complex mix of experiences that touch on both the highest moments of compassionate care and the deepest concerns about safety, cleanliness, and staffing. On one hand, there are accounts from patients and families that celebrate steady, daily physical therapy and a level of attention that helps people regain mobility after serious injuries. In these recollections, the staff are described as helpful and patient, with dedicated therapists supporting patients in walking again through consistent daily sessions. For some families, the stay has been "pleasant and very helpful," turning a difficult medical challenge into a more manageable process with real, tangible progress.
Yet the same facility is described by others as an alarming failure in basic care and safety. A number of reviews label Millbrae Care Center as among the worst care facilities, with strong language about safety oversights and even illegal practices. Several commenters condemn the absence of bed safety features like rails, which they argue leaves residents vulnerable. Others allege violations of doctors' orders, particularly around dietary needs, and describe the facility as "pathetic" and in need of immediate shutdown to prevent further harm or loss of life. The intensity of these claims underscores a fear that the most vulnerable members of the community are not protected.
Hygiene and environmental concerns recur in vivid terms. One reviewer recounts walking into what they described as an absolutely disgusting environment - sticky floors and a smell of poop - that reinforced a conviction that the place should be shut down. Such observations, though anecdotal, are repeated in several posts, with broad calls for state intervention and triple-checks by California regulators. The sentiment is clear: for some families, the physical environment and the daily experience inside the facility do not meet minimum standards of decency or safety, creating anxiety about ongoing stays.
Alongside concerns about safety and cleanliness are explicit reports of neglect stemming from staffing shortages and overwork. Reviewers describe situations where CNAs and nurses fail to pass water to dehydrated patients, do not change briefs, and do not have time to provide even basic care because of insufficient staff and mandated long shifts. The worry extends to systemic issues, with mentions of workers not getting breaks or lunch, being forced to clock out for meals while caring for residents, and management seeming to deprioritize maintenance and safety in favor of expedience. A recurring theme is that patients are left unattended or inadequately supervised, with serious consequences potential or imminent if conditions do not improve.
Within this broad chorus of concern, there are also powerful testimonials about individual caregivers who stood out for their empathy and dedication. One patient highlights Monica Rani, a nurse who combined intelligence with genuine care and a willingness to go beyond the call of duty to fulfill requests, even when those tasks were not strictly part of her day. This reviewer asserts that Monica's compassion and proactive help are the kind of care that "the world needs more of." Her example stands in notable contrast to the broader complaints, illustrating how one caregiver can significantly affect a patient's experience even within a challenging facility.
The narrative also includes affirming memories of care from family perspectives. Several posts recount gratitude toward nursing staff who provided support during difficult medical journeys: a brother battling cancer who was described as difficult at the end but who was treated with patience and attentiveness, and a mother who entered the facility for a period of care that extended into hospice. In these accounts, the staff's kindness, patience, and attentiveness are celebrated as a beacon of hope in a tough situation. A family's gratitude is echoed in another post about a father who received "care and individual attention" and a daughter who felt reassured by the staff's positive demeanor and support.
The spectrum of experiences extends to endorsements from those who found comfort in the care provided, even if the broader sentiment around the facility remains unsettled. A reviewer who recently transferred a loved one from the Los Angeles area described the care as highly satisfactory, with friendly, positive staff and a sense that the facility was a good fit for the patient's needs. This plurality of perspectives - ranging from strong praise for specific nurses and moments of transformative therapy to grave warnings about neglect and unsafe conditions - paints a portrait of a facility that is far from monolithic in its quality of care.
Taken together, the reviews tell a story of a place where meaningful, life-changing improvement can happen through dedicated therapy and compassionate individual caregivers, while simultaneously raising alarms about safety, hygiene, staffing, and oversight. The strongest warnings urge prospective families to proceed with extreme caution, to demand transparency, and to verify the care standards and staffing levels before placing a loved one in residence. In contrast, the most hopeful accounts remind readers that with exceptional staff - especially standout individuals like Monica Rani - and with careful attention to each patient's needs, Millbrae Care Center can offer moments of genuine progress and comfort in trying times. The overarching message, then, is one of vigilance and discernment: the facility can deliver heartfelt, effective care in some cases, but significant concerns persist for others, and regulatory scrutiny, as well as firsthand family experience, should guide every placement decision.
J and V Family Care Home in Millbrae, CA is an exceptional assisted living community that provides personalized care services for individuals requiring assistance with various health conditions. Our dedicated staff is specially trained to offer diabetic care, high acuity care, and incontinence care, ensuring that residents receive the support they need to maintain a high quality of life.
Located in the charming city of Millbrae, our community is surrounded by numerous amenities that enrich the daily lives of our residents. Within close proximity, there are several cafes for residents and their families to enjoy a cozy atmosphere while savoring delicious meals or indulging in their favorite beverages. Additionally, our community has easy access to two beautiful parks where residents can take leisurely walks, relax amidst nature's tranquility, or engage in recreational activities.
At J and V Family Care Home, we understand the importance of convenient access to healthcare services and pharmacies. With 12 pharmacies nearby, residents can effortlessly refill prescriptions and have peace of mind knowing that their medication needs are promptly met. Furthermore, having two physicians nearby ensures prompt medical attention whenever necessary.
Residents at our assisted living community also have an array of dining options available within a short distance. With six restaurants nearby, they can choose from various cuisines and dining experiences based on personal preferences. Whether it's enjoying a fine dining experience or grabbing a quick bite with friends, our community offers versatility when it comes to culinary choices.
To enhance mobility and independence for our residents, we offer proximity to 25 transportation options nearby. This makes it simple for them to run errands or embark on trips with ease. Moreover, three hospitals located nearby provide reassurance knowing that emergency medical care is readily accessible if ever required.
At J and V Family Care Home in Millbrae, CA, we are committed to providing outstanding personalized care while offering a vibrant lifestyle enriched by numerous amenities nearby. With our compassionate staff and wide range of services, we strive to create a warm and welcoming environment where residents can thrive and enjoy their golden years to the fullest.
Located in the heart of Millbrae, California, this neighborhood offers a convenient and accessible lifestyle for seniors. With several hospitals and pharmacies within close proximity, residents can easily access medical care and medications. In addition, transportation options are plentiful with easy access to the airport and public transit. The area also boasts a variety of dining options, from casual eateries like In-N-Out Burger to upscale restaurants like Lark Creek Grill. For leisure activities, there are several parks nearby for outdoor enjoyment, as well as theaters for entertainment. Overall, this part of Millbrae provides a well-rounded and convenient setting for senior living.
J and V Family Care Home offers a unique pricing structure when compared to the broader market in San Mateo County and across California. For semi-private rooms, their rate stands at $5,500 per month, which is notably higher than both the county average of $3,830 and the state average of $3,333. Similarly, their private room option is priced at $6,500, exceeding both the county's typical charge of $4,281 and California's average of $3,939. This positioning suggests that J and V Family Care Home may provide enhanced services or amenities that justify the premium costs for families seeking care for their loved ones.
J and V Family Care Home is located at 329 San Pablo Ave, Millbrae, CA 94030 in San Mateo County, California
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