St John Grande

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  • Interior

    A cozy bedroom with a modern decor, featuring a bed with patterned bedding, a lamp, and an adjoining bathroom visible through an open door.
  • Decor

    A modern living room with wooden flooring, featuring a sofa, coffee table, and television.
  • Living Room

    A cozy living room with a fireplace and bookshelves, featuring comfortable sofas and elegant chandeliers.
  • Building

    A beautiful residential building with a clock tower set against a backdrop of a vibrant blue sky.
  • Architecture

    A cozy courtyard with wooden furniture and an umbrella, surrounded by a building's exterior.
  • Dining

    A spacious dining area with colorful table settings and bright lighting.
  • Television

    A small theater room with rows of chairs facing a television, decorated with movie posters and curtains.
  • Billiards

    A cozy common room with tables, chairs, and a pool table.

St John Grande

2446 South Street Andrews Place, Los Angeles, CA 90018

For more information about senior living options: (844) 490-3973

4.2 from 77 reviews
5 stars
54
4 stars
11
3 stars
0
2 stars
1
1 stars
11

Assisted Living

Overall Review of St John Grande

Pros

  • pro The staff are great and the service is excellent.
  • pro St. John of God is described as a godly place with a great staff and facility.
  • pro The facility is nicely appointed and well maintained, with clean grounds and multiple buildings for different levels of care.
  • pro The staff are friendly, courteous, and supportive, with many showing a deep religious commitment.
  • pro The administration, staff, and community are wonderful, and experiences are consistently positive.
  • pro Families report proactive, competent care that keeps residents happy, safe, and well cared for.
  • pro The surroundings are beautiful and resort-like, with attentive care and caring staff.

Cons

  • pro The reviews state that the food is terrible and that the staff are terrible, with allegations that staff steal items like a wedding ring, an iPad, and money.
  • pro They claim the resident lost significant weight due to the poor quality of food.
  • pro They say there is no action taken against the chef despite widespread complaints about the meals.
  • pro Nurses are described as having nasty attitudes and foul mouths toward residents.
  • pro Language barriers are cited as a problem that impedes proper care.
  • pro The facility is described as understaffed and unsafe, with incidents such as a resident turning blue in a dining room and others being bruised.
  • pro Theft allegations include items such as perfume, as well as money, raised by family members.
  • pro Management is criticized as bad or unresponsive to family concerns, with advice to go elsewhere.
  • pro The kitchen staff and chef are accused of disrespect, racism, and unprofessional conduct, leading to staff departures.
  • pro Unethical billing practices are alleged, including double-dipping and pressuring families to move residents to more expensive accommodations.

Review

Tallying the voices about St. John of God Retirement Center reveals a wide spectrum of experiences. On one end are glowing, faith-filled appreciations of care, safety, and a serene, resort-like atmosphere. Dozens of reviewers emphasize kindness from nurses, attentiveness from administrators, and a sense of reassurance that their loved ones are in a protected, well-kept environment. Several families describe the staff as welcoming and proactive, noting that residents are treated with dignity, that visits are possible with reasonable protocols, and that dedicated workers go above and beyond to keep loved ones comfortable. There are frequent mentions of the facility looking nice, its grounds and buildings feeling calm and orderly, and its religious orientation lending comfort to residents and families alike. In particular, some reviewers highlight staff who stay connected with families - calling on weekends, offering candid communication, and coordinating care with a spirit of compassion and respect. For many, this is a place where the residents' wellbeing is rooted in a community that values faith, courtesy, and consistent, attentive care.

These positive impressions are reinforced by stories of timely response when residents are under strain. Families recount how the center notifies them promptly when a loved one is unsteady or needs additional support, and how staff members are described as skilled, patient, and genuinely invested in their patients' safety. The teamwork among caregivers, administrative leadership, and even donors is repeatedly praised, along with attention to infection control, cleanliness, and the availability of activities designed to keep elders engaged. A number of reviews laud specific examples: routine check-ins, help with mobility and daily living tasks, and an overall sense that the residents are treated with respect and warmth. The atmosphere is frequently characterized as supportive and uplifting, with residents often shown gratitude for the care they receive and for the presence of caring professionals who treat them like family.

Yet alongside those affirmations lie significant and emotionally charged criticisms. Several reviews describe the food as a chronic problem - unpalatable, poorly nutritious, or not tailored to the dietary needs of seniors. One caller even argues that the dining offerings lack appropriate nutrition and suggests the involvement of a licensed nutritionist. The concern isn't just about taste; it's about the impact on residents' health and weight, with some families reporting noticeable weight loss and frustration that the kitchen or leadership hasn't addressed these concerns more effectively. The issue of food quality appears repeatedly as a major point of dissatisfaction, coloring overall perceptions of the facility for many readers.

Language barriers and perceived communication gaps also crop up in multiple accounts. Some reviewers mention that staff speak little Spanish, which can complicate conversations about care, routines, and concerns with families who rely on clear understanding. Others note that while some staff are welcoming and helpful, there are instances when language differences contribute to misunderstandings or a sense of disconnect between caregivers and residents' families. This tension is sometimes paired with broader negative impressions of the care experience and the responsiveness of administration to concerns.

Allegations of misconduct and safety concerns surface in some reviews as well. A number of posts recount serious claims about theft or misbehavior by staff, including the theft of personal items such as a wedding ring, an iPad, and money. There are also accounts of injuries or neglect - instances where residents were harmed or left in vulnerable situations, including episodes of bruising or being in danger during daily activities. Several reviewers express deep alarm about how such incidents were handled, and some state that family complaints were met with defensive responses or suggestions to relocate the resident rather than address the underlying problems. The tone in these posts is urgent and concerned, reflecting fears for residents' safety and a sense that accountability and oversight may be lacking.

Management and policy-related criticisms run deep in some reviews. Families describe tense encounters with front-desk or administration staff, accusing them of abrupt or dismissive behavior, poor handling of concerns, and in one case, of hanging up on family members. There are also pointed accusations about how the facility manages transitions between different levels of care, with claims that the center pressures families to move residents out or to accept higher rates when care needs change. The feedback paints a picture of a facility where, for some, the relationship with administration feels adversarial rather than collaborative, and where families feel pushed aside when problems arise.

Despite the negative notes, a number of reviewers emphasize a lasting sense of religious or spiritual grounding, calling St. John of God a "godly place" or describing the staff and community as deeply devoted to faith. For these people, the spiritual environment - combined with the presence of caring, compassionate staff in many instances - provides comfort and a sense of peace during what can be a difficult chapter of life. Several accounts also express gratitude for specific staff members who made a positive difference, including caregivers who communicated empathetically, doctors who delivered strong clinical support, and social connections that helped families feel less alone in navigating complex care decisions.

Taken together, the collection presents a complicated portrait: a facility with genuine strengths in compassionate care, spiritual warmth, and orderly, safe environments that many families value; but also a place where persistent concerns about food quality, staffing adequacy, language barriers, personal safety, and management responsiveness have left some residents and their loved ones deeply unsettled. For families considering St. John of God, the threads of praise and caution are both important. The consistent themes suggest that improvements in nutrition, communication across languages, staff training and accountability, and transparent handling of grievances could help reconcile the disparate experiences and bring the overall reputation closer to a single, affirmative narrative for all who call this center home.

Features

Housing

  • 51 resident community capacity 51 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor patio Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (8 miles away) Los Angeles International (8 miles away)
  • Burbank-Glendale-Pasadena (12 miles away) Burbank-Glendale-Pasadena (12 miles away)
  • Long Beach (Daugherty) (17 miles away) Long Beach (Daugherty) (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

St. John Grande is an exceptional assisted living community located in Los Angeles, CA. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.

Residents at St. John Grande can take advantage of our beauty salon, where they can indulge in haircuts, styling, and other beauty treatments. Our Cable or satellite TV provides entertainment options for residents to relax and enjoy their favorite shows. We offer community-operated transportation services to make it easy for residents to get around the city.

Our Computer center is equipped with modern technology for residents to use at their convenience, while our fully furnished apartments provide a cozy and welcoming atmosphere for all residents. For those who enjoy gaming, our Gaming room offers a variety of games for their entertainment.

The outdoor spaces at St. John Grande include a beautiful garden and an outdoor patio where residents can soak up the sun or engage in leisure activities. Private bathrooms ensure privacy and convenience for all residents.

Meal times are a highlight at St. John Grande as we provide restaurant-style dining in our elegant Dining room. Our dedicated staff prepares delicious meals according to special dietary restrictions such as diabetes diet, ensuring that every resident's nutritional needs are met.

Residents have access to various recreational activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our Wellness center promotes overall well-being through physical exercise and other wellness initiatives.

At St. John Grande, we understand the importance of connectivity in today's world, which is why we offer Wi-Fi/high-speed internet throughout our community for residents to stay connected with loved ones or engage in online activities.

Care services provided by our trained staff include 24-hour supervision to ensure the safety and well-being of all residents. Assistance with daily living activities such as bathing, dressing, and transfers is also available. Medication management services are provided to help residents stay on track with their medications.

In terms of location, St. John Grande is conveniently surrounded by various amenities. Residents can easily access nearby cafes, parks, pharmacies, restaurants, theaters, and hospitals. Additionally, transportation arrangements are available to assist residents with non-medical needs.

Overall, St. John Grande offers a warm and welcoming environment with an array of amenities and care services designed to meet the unique needs of each resident. We strive to provide a comfortable and enriching lifestyle for all our residents in Los Angeles, CA.

Nearby Places of Interest

Pharmacies

  • Rite Aid (1.2 miles)
  • Rite Aid (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.7 miles)

Restaurants

  • Park's BBQ (1.8 miles)
  • BCD Tofu House (2 miles)
  • Yard House (2.7 miles)
  • Republique (2.9 miles)
  • Takami Sushi & Robata (3.2 miles)
  • Perch (3.6 miles)
  • Precinct (3.7 miles)

Cafes

  • Starbucks (2 miles)
  • Starbucks Reserve (4 miles)
  • Starbucks (4.1 miles)
  • Verve Coffee Roasters (4.1 miles)
  • Joan's on Third (4.4 miles)
  • Verve Coffee Roasters (4.5 miles)
  • Lamill Coffee Boutique (4.5 miles)

Theaters

  • Regal LA Live & 4DX (2.6 miles)
  • Alamo Drafthouse Downtown (3.1 miles)
  • AMC The Grove 14 (3.8 miles)
  • TCL Chinese Theatre (5 miles)

Hospitals

  • Kedren Community Health Center (3.1 miles)
  • Kaiser Permanente West Los Angeles Medical Center (3.7 miles)

Parks

  • Pan Pacific Park (3.9 miles)
  • Echo Park at the Lotus Festival (4.1 miles)
  • Kenneth Hahn State Recreational Area (4.4 miles)
  • Plummer Park (4.7 miles)
  • Runyon Canyon Park (5.4 miles)
  • Elysian Park (5.6 miles)

Transportation

  • Union Station (4.5 miles)

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