St John Grande
Save2446 South Street Andrews Place, Los Angeles, CA 90018
For more information about senior living options: (844) 490-3973
Tallying the voices about St. John of God Retirement Center reveals a wide spectrum of experiences. On one end are glowing, faith-filled appreciations of care, safety, and a serene, resort-like atmosphere. Dozens of reviewers emphasize kindness from nurses, attentiveness from administrators, and a sense of reassurance that their loved ones are in a protected, well-kept environment. Several families describe the staff as welcoming and proactive, noting that residents are treated with dignity, that visits are possible with reasonable protocols, and that dedicated workers go above and beyond to keep loved ones comfortable. There are frequent mentions of the facility looking nice, its grounds and buildings feeling calm and orderly, and its religious orientation lending comfort to residents and families alike. In particular, some reviewers highlight staff who stay connected with families - calling on weekends, offering candid communication, and coordinating care with a spirit of compassion and respect. For many, this is a place where the residents' wellbeing is rooted in a community that values faith, courtesy, and consistent, attentive care.
These positive impressions are reinforced by stories of timely response when residents are under strain. Families recount how the center notifies them promptly when a loved one is unsteady or needs additional support, and how staff members are described as skilled, patient, and genuinely invested in their patients' safety. The teamwork among caregivers, administrative leadership, and even donors is repeatedly praised, along with attention to infection control, cleanliness, and the availability of activities designed to keep elders engaged. A number of reviews laud specific examples: routine check-ins, help with mobility and daily living tasks, and an overall sense that the residents are treated with respect and warmth. The atmosphere is frequently characterized as supportive and uplifting, with residents often shown gratitude for the care they receive and for the presence of caring professionals who treat them like family.
Yet alongside those affirmations lie significant and emotionally charged criticisms. Several reviews describe the food as a chronic problem - unpalatable, poorly nutritious, or not tailored to the dietary needs of seniors. One caller even argues that the dining offerings lack appropriate nutrition and suggests the involvement of a licensed nutritionist. The concern isn't just about taste; it's about the impact on residents' health and weight, with some families reporting noticeable weight loss and frustration that the kitchen or leadership hasn't addressed these concerns more effectively. The issue of food quality appears repeatedly as a major point of dissatisfaction, coloring overall perceptions of the facility for many readers.
Language barriers and perceived communication gaps also crop up in multiple accounts. Some reviewers mention that staff speak little Spanish, which can complicate conversations about care, routines, and concerns with families who rely on clear understanding. Others note that while some staff are welcoming and helpful, there are instances when language differences contribute to misunderstandings or a sense of disconnect between caregivers and residents' families. This tension is sometimes paired with broader negative impressions of the care experience and the responsiveness of administration to concerns.
Allegations of misconduct and safety concerns surface in some reviews as well. A number of posts recount serious claims about theft or misbehavior by staff, including the theft of personal items such as a wedding ring, an iPad, and money. There are also accounts of injuries or neglect - instances where residents were harmed or left in vulnerable situations, including episodes of bruising or being in danger during daily activities. Several reviewers express deep alarm about how such incidents were handled, and some state that family complaints were met with defensive responses or suggestions to relocate the resident rather than address the underlying problems. The tone in these posts is urgent and concerned, reflecting fears for residents' safety and a sense that accountability and oversight may be lacking.
Management and policy-related criticisms run deep in some reviews. Families describe tense encounters with front-desk or administration staff, accusing them of abrupt or dismissive behavior, poor handling of concerns, and in one case, of hanging up on family members. There are also pointed accusations about how the facility manages transitions between different levels of care, with claims that the center pressures families to move residents out or to accept higher rates when care needs change. The feedback paints a picture of a facility where, for some, the relationship with administration feels adversarial rather than collaborative, and where families feel pushed aside when problems arise.
Despite the negative notes, a number of reviewers emphasize a lasting sense of religious or spiritual grounding, calling St. John of God a "godly place" or describing the staff and community as deeply devoted to faith. For these people, the spiritual environment - combined with the presence of caring, compassionate staff in many instances - provides comfort and a sense of peace during what can be a difficult chapter of life. Several accounts also express gratitude for specific staff members who made a positive difference, including caregivers who communicated empathetically, doctors who delivered strong clinical support, and social connections that helped families feel less alone in navigating complex care decisions.
Taken together, the collection presents a complicated portrait: a facility with genuine strengths in compassionate care, spiritual warmth, and orderly, safe environments that many families value; but also a place where persistent concerns about food quality, staffing adequacy, language barriers, personal safety, and management responsiveness have left some residents and their loved ones deeply unsettled. For families considering St. John of God, the threads of praise and caution are both important. The consistent themes suggest that improvements in nutrition, communication across languages, staff training and accountability, and transparent handling of grievances could help reconcile the disparate experiences and bring the overall reputation closer to a single, affirmative narrative for all who call this center home.
St. John Grande is an exceptional assisted living community located in Los Angeles, CA. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Residents at St. John Grande can take advantage of our beauty salon, where they can indulge in haircuts, styling, and other beauty treatments. Our Cable or satellite TV provides entertainment options for residents to relax and enjoy their favorite shows. We offer community-operated transportation services to make it easy for residents to get around the city.
Our Computer center is equipped with modern technology for residents to use at their convenience, while our fully furnished apartments provide a cozy and welcoming atmosphere for all residents. For those who enjoy gaming, our Gaming room offers a variety of games for their entertainment.
The outdoor spaces at St. John Grande include a beautiful garden and an outdoor patio where residents can soak up the sun or engage in leisure activities. Private bathrooms ensure privacy and convenience for all residents.
Meal times are a highlight at St. John Grande as we provide restaurant-style dining in our elegant Dining room. Our dedicated staff prepares delicious meals according to special dietary restrictions such as diabetes diet, ensuring that every resident's nutritional needs are met.
Residents have access to various recreational activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our Wellness center promotes overall well-being through physical exercise and other wellness initiatives.
At St. John Grande, we understand the importance of connectivity in today's world, which is why we offer Wi-Fi/high-speed internet throughout our community for residents to stay connected with loved ones or engage in online activities.
Care services provided by our trained staff include 24-hour supervision to ensure the safety and well-being of all residents. Assistance with daily living activities such as bathing, dressing, and transfers is also available. Medication management services are provided to help residents stay on track with their medications.
In terms of location, St. John Grande is conveniently surrounded by various amenities. Residents can easily access nearby cafes, parks, pharmacies, restaurants, theaters, and hospitals. Additionally, transportation arrangements are available to assist residents with non-medical needs.
Overall, St. John Grande offers a warm and welcoming environment with an array of amenities and care services designed to meet the unique needs of each resident. We strive to provide a comfortable and enriching lifestyle for all our residents in Los Angeles, CA.
St John Grande is located at 2446 South Street Andrews Place, Los Angeles, CA 90018 in Los Angeles County, California
St John Grande on seniors.fyi includes 8 photos including images showing interior, architecture, bedroom, dining, living room, television, decor, courtyard, and more.
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