St John Grande in Los Angeles, CA
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St John Grande is an assisted living community in Los Angeles, CA.
Information last verified:
2446 South Street Andrews Place, Los Angeles, CA 90018
For more information about senior living options: (866) 208-4318
It is a great place for seniors to stay. The staff provide great service. They deliver timely and attentive care for residents. The care and compassion are exceptional; the staff are proactive, competent, and always available. The staff are welcoming and very helpful. It is a godly place with great staff and a quality facility. The environment is kind, caring, and supportive, with skilled staff. The grounds are clean and the facility is well maintained, with parking and security.
The facility is described as terrible, with terrible food and terrible staff, including theft by staff. Nurses Ana and Lorena are accused of mistreating residents and having a foul attitude. The care is described as neglectful, with residents not being cleaned properly and ignored when they call for help. There are safety concerns such as a resident left in a dining room turning blue and another bruised after a fall. The food is not nutritious for seniors and the kitchen is said to be unhygienic, with understaffing contributing to poor care. Management is criticized for not addressing concerns and for billing practices that pressure families to move or pay more. The place is labeled as expensive and not a good place to leave loved ones, with residents treated like prisoners at times. There are reports of theft of valuables, including a grandmother’s ring, an iPad, and money. At least one reviewer would give zero stars, calling the service terrible.St. John of God Grande is best suited for seniors and their families who crave a faith-centered, community-first environment wrapped in a park-like, resort-inspired setting. The campus offers a clear continuum of care, independent/assisted living and skilled nursing, within a single, well-kept estate, and the reviews repeatedly highlight staff who are genuinely caring and available. When the goal is daily warmth, meaningful contact, and a sense of spiritual belonging, this community delivers. It is especially appealing to families who place value on proactive communication from caregivers, visible compassion in routine care, and a campus atmosphere that feels welcoming and dignified.
Those who may want to consider alternatives are the families with tight tolerance for inconsistencies in basic safety, nutrition, and administrative responsiveness. Several reviews raise red flags around food quality and the behavior of some staff, including language barriers that complicate care, and incidents suggesting lapses in safety and accountability. The combination of alleged theft, uneven food service, and reports of management missteps cannot be ignored. For families who require seamless bilingual care, rapid crisis response, transparent operations, and unwavering protection against neglect or abuse, other communities with stronger, more consistent oversight may be a safer match.
The core pros, compassionate frontline caregivers, proactive communication with families, and a strong sense of community, often offset many of the most pressing concerns in the right circumstances. Multiple residents and families sing praises of staff who go above and beyond, some with regular outreach to relatives, and others noting the personalized attention that makes a loved one feel seen and safe. The setting itself, beautiful grounds, a gated campus, and a structured environment with distinct levels of care, helps create stability and routine that many families value, particularly for residents who appreciate a predictable daily rhythm and access to meaningful activities. When faith and personal connection matter, the positives can be decisive.
Yet the downsides are concrete and repeated in the feedback: serious concerns about food quality and nutrition, accessibility issues tied to language, and reports of misuse or neglect by certain staff members. A recurring theme is that not all caregivers communicate well or consistently meet the standard of care expected by families, with several accounts describing languages barriers and variable responsiveness. Administrative tensions, including disputed billing practices and how concerns are handled, also surface in a number of reviews. These factors erode confidence for risk-averse families and suggest that decision-making should weigh not only the care ethos but the reliability of daily operations and problem resolution.
For a prospective resident or family, the practical evaluation should center on three pillars: care reliability, staff consistency, and service transparency. Before committing, demand a candid tour that includes a direct conversation with the administrator about staffing ratios, bilingual capabilities, and how care plans are updated and communicated. Request recent incident reports and the facility’s process for resolving complaints, and verify the presence of a robust dietary program with a registered dietitian’s oversight. Observe meal service, ask to taste options, and see whether residents have genuine choices and appropriate assistance during meals. Finally, assess how visiting families are treated and whether the facility actively partners with relatives to safeguard resident well-being.
Bottom line: St. John of God Grande can be an excellent fit for families valuing a spiritually oriented, aesthetically pleasing campus with attentive caregivers who offer real warmth and continuity of care. However, for those who cannot tolerate inconsistent food quality, language-related care gaps, or administrative friction, the risk of frustration, and the potential for adverse events, makes alternatives worth exploring. The decision hinges on prioritizing either a serene, faith-driven community experience or a tighter, more uniformly regulated standard of safety, nutrition, and communication. For families leaning toward this community, conduct a rigorous vetting process and insist on specifics that address the highlighted concerns before making a commitment.
51 resident community capacity
Assisted Living
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor patio
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Los Angeles International (8 miles away) Burbank-Glendale-Pasadena (12 miles away) Long Beach (Daugherty) (17 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical)
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesSt. John Grande is an exceptional assisted living community located in Los Angeles, CA. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Residents at St. John Grande can take advantage of our beauty salon, where they can indulge in haircuts, styling, and other beauty treatments. Our Cable or satellite TV provides entertainment options for residents to relax and enjoy their favorite shows. We offer community-operated transportation services to make it easy for residents to get around the city.
Our Computer center is equipped with modern technology for residents to use at their convenience, while our fully furnished apartments provide a cozy and welcoming atmosphere for all residents. For those who enjoy gaming, our Gaming room offers a variety of games for their entertainment.
The outdoor spaces at St. John Grande include a beautiful garden and an outdoor patio where residents can soak up the sun or engage in leisure activities. Private bathrooms ensure privacy and convenience for all residents.
Meal times are a highlight at St. John Grande as we provide restaurant-style dining in our elegant Dining room. Our dedicated staff prepares delicious meals according to special dietary restrictions such as diabetes diet, ensuring that every resident's nutritional needs are met.
Residents have access to various recreational activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our Wellness center promotes overall well-being through physical exercise and other wellness initiatives.
At St. John Grande, we understand the importance of connectivity in today's world, which is why we offer Wi-Fi/high-speed internet throughout our community for residents to stay connected with loved ones or engage in online activities.
Care services provided by our trained staff include 24-hour supervision to ensure the safety and well-being of all residents. Assistance with daily living activities such as bathing, dressing, and transfers is also available. Medication management services are provided to help residents stay on track with their medications.
In terms of location, St. John Grande is conveniently surrounded by various amenities. Residents can easily access nearby cafes, parks, pharmacies, restaurants, theaters, and hospitals. Additionally, transportation arrangements are available to assist residents with non-medical needs.
Overall, St. John Grande offers a warm and welcoming environment with an array of amenities and care services designed to meet the unique needs of each resident. We strive to provide a comfortable and enriching lifestyle for all our residents in Los Angeles, CA.
St John Grande is located at 2446 South Street Andrews Place, Los Angeles, CA 90018 in Los Angeles County, California
St John Grande on seniors.fyi includes 8 photos including images showing interior, architecture, bedroom, dining, living room, television, decor, outdoor furniture, and more.
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