Hollywood Hills Senior Living

Pros

• The facility is well kept and clean, with handrails in all the halls for assistance.
• The staff at Hollywood Hills is friendly, knowledgeable, and professional.
• The rooms are updated, clean, and have nice views.
• The dining area is modern and spacious.
• The community feels like a five-star hotel and is beautiful.
• There are numerous activities available for residents, including exercises, movie nights, field trips, a gym, and a hair salon.
• The dining experience includes a premier chef, clean dining room with fresh flowers on the table, and the option to order off the menu.
• The staff provides excellent services such as cleaning rooms, washing clothes, and changing linens.
• Residents are happy and enjoy social events like ice cream socials.
• The community director and staff members are upbeat, personable, helpful, and go above and beyond to assist families in making arrangements for their loved ones' move-in process.
• Hollywood Hills offers transitional care options.
• The facility is clean, has friendly staff members who provide excellent care to residents in memory care units.
• Residents enjoy various activities such as physical therapy sessions multiple times a week, movies after meals, access to on-site gym facilities,
• Despite being newly reopened with some initial issues that need improvement (especially regarding night staff response time), there is potential for Hollywood Hills to become an amazing facility.
• Activities at Hollywood Hills include bingo games, discussion groups, gardening sessions,
• staff shows genuine care towards residents' needs.
• These statements have been paraphrased or summarized from the original reviews provided

Cons

• The night staff at Hollywood Hills needs improvement in responding to residents' requests for help.
• There have been issues with paperwork and turnover of staff at the facility.
• The dishwashers at Hollywood Hills were not working properly, causing inconvenience for residents.
• The new executive director at the facility has only been there for a short time and has not yet made a positive impression.

Review

Hollywood Hills, a Pacifica Senior Living Community, has received positive reviews from visitors and family members of residents. The memory care facility is well-kept and clean, with handrails in all the halls for easy accessibility. The staff is friendly and knowledgeable, providing assistance to residents as needed. The single rooms are vacant but can be furnished by the residents themselves.

The community's location is pleasant, and the facility itself is described as clean and bright. Some rooms offer nice views and have been updated to be modern and clean. The dining area is spacious and contemporary, resembling that of a five-star hotel. There is also a beautiful garden area for residents to enjoy.

The amenities at Hollywood Hills are top-notch, resembling those found in an upscale hotel. The apartments are small but luxurious, with professional staff providing excellent services. Residents can participate in exercises, movie nights, field trips, gym sessions, and even visit the on-site hair salon. A premier chef prepares meals in the clean dining room adorned with fresh flowers.

Visitors note that every room at Hollywood Hills is brand new, including bathrooms/showers, phone lines, internet access, and cable TV. The staff is described as happy and attentive. Ice cream socials are organized regularly, along with outdoor visits and discussions.

The community receives praise for its beauty and inviting atmosphere. Visitors mention interactions between staff members and residents being warm and friendly. The community relations director is commended for being upbeat, personable, and knowledgeable about the facility. While some visitors ultimately chose not to move their loved ones into Hollywood Hills due to logistical reasons or personal preferences for other locations, they still speak highly of their experiences touring the facility.

Family members of memory care residents express satisfaction with Hollywood Hills' cleanliness, amenities, and services provided to their loved ones. One reviewer mentions that their father enjoys participating in activities such as physical therapy sessions three times a week and watching movies after meals. The food is described as good, and the residents are friendly. However, the cost of living at Hollywood Hills is mentioned as being expensive.

Though there have been some concerns about staff turnover and issues with night staff response times, visitors believe that once these problems are resolved, the facility will be even better. The range of activities at Hollywood Hills includes bingo, discussion groups, exercise sessions, movie nights, and holiday celebrations. In general, the community has a lot of potential and it is anticipated that it will become a fantastic place after addressing initial challenges.

Despite ongoing improvements needed in various areas such as paperwork management and maintenance issues with dishwashers, family members maintain positive expectations for Hollywood Hills' future success. The building itself is praised for its quality and design. The price is deemed reasonable within industry standards.

Overall, reviewers appreciate the efforts made by the staff at Hollywood Hills in providing a safe and reliable environment for their loved ones. With exceptional amenities like a movie screening room, gym, lobby bar, and cleaning services available to residents, Hollywood Hills stands out among senior living communities in Los Angeles. The customer service provided by individuals like Jana, Vanessa, Sharon, and Robert is commended for making the transition process smooth and pleasant.

Pharmacies

• Walgreens (0.4 miles)
• Rite Aid (0.7 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.2 miles)
• Mary Jane's Melrose Holistic (1.4 miles)
• CVS Pharmacy (1.4 miles)
• Vons Pharmacy (1.5 miles)

Restaurants

• Chick-Fil-A (1 miles)
• Taco Bell (1.1 miles)
• Chick-Fil-A (1.5 miles)
• Del Taco (1.7 miles)
• In-N-Out Burger (1.7 miles)
• McDonald's (2 miles)
• BCD Tofu House (2.9 miles)

Theaters

• TCL Chinese Theatre (1.6 miles)
• Universal Cinema AMC at CityWalk Hollywood (3.3 miles)
• AMC The Grove 14 (3.4 miles)
• AMC The Americana at Brand 18 (4.2 miles)
• Regal LA Live & 4DX (4.7 miles)
• Alamo Drafthouse Downtown (4.9 miles)

Parks

• Lake Hollywood Park (1.9 miles)
• Hollywood Bowl Overlook (1.9 miles)
• Lake Hollywood Reservoir (2 miles)
• Runyon Canyon Park (2.1 miles)
• Plummer Park (2.3 miles)
• Pan Pacific Park (3.1 miles)
• Echo Park at the Lotus Festival (3.5 miles)

Cafes

• Lamill Coffee Boutique (2.7 miles)
• Proof Bakery (3.1 miles)
• Starbucks (3.1 miles)
• Starbucks Reserve (3.3 miles)
• Verve Coffee Roasters (3.7 miles)
• Alfred Coffee & Kitchen (3.8 miles)
• The Butcher, The Baker, The Cappuccino Maker (4 miles)

Transportation

• Universal City Metro Station (3.8 miles)

Hospitals

• Providence St Joseph Medical Center (3.8 miles)