Information last verified:
79090 Canterra Drive, La Quinta, CA 92253
For more information about senior living options: (844) 490-3973
The Palms at La Quinta provides excellent care in a wonderful environment. The staff are professional, kind, and genuinely care about residents. The atmosphere is warm, welcoming, and full of life. Residents are friendly and make new residents feel at home. The activities program is vibrant and creative, and the food is consistently delicious. The memory care and administration teams are compassionate, attentive, and patient. The facility is well maintained, clean, and feels like a home.
One reviewer described the facility as a terrible place and urged others not to bring their loved ones there, claiming staff do not pay attention or care for patients. They alleged that staff would not answer the phone for hours and were unresponsive. They stated there was a disconnect between management and staff, with communication described as terrible. They claimed an illegal lockdown kept families from visiting during the pandemic, and that a relative died before relocation. They described the memory care center’s energy as always low and felt that staff ignored a relative’s health issues. They asserted that, at times, the facility should be shut down.Villa Quinterra in La Quinta is best for families confronting the transition with a loved one who thrives on activity, connection, and a visibly caring culture. This community appears especially well-suited to residents who value a lively, people-forward environment where memory care and assisted living are infused with daily programming, social opportunities, and warmth from a staff that feels like an extended family. The strongest fit is for seniors who respond to purposeful engagement, live music, group outings, and regular events, that help maintain dignity while promoting social ties. Those seeking a quiet, subdued atmosphere or a setting focused primarily on routine medical management may find alternatives more fitting.
On the plus side, the reviews portray a consistently professional, kind staff and a culture that feels genuinely caring. Families repeatedly describe care teams, from nursing to housekeeping, as devoted and responsive, with administration accessible and communicative. The activities program is highlighted as vibrant and creative, with live music, piano, and a steady stream of events that keep residents connected and engaged. Meals receive praise for quality and variety, and the environment is described as warm, welcoming, and full of life. The sense of community is reinforced by residents forming friendships quickly and making newcomers feel at home from day one.
Yet there are cautions to weigh. A minority of reviewers flag a disconnect between management and front-line staff and point to communication gaps or slower responsiveness at times. The most powerful praise comes from consistent, hands-on memory care teams, but a few families report that the administrative side did not meet expectations in critical moments. These criticisms are not universal, but they signal that leadership and clear channels matter just as much as bedside compassion. The reality is a mixed picture: outstanding daily care in a setting that can hinge on how well the building’s leadership coordinates the human details.
Still, the balance tilts strongly toward the positives. The high overall rating, 4.5 based on 46 reviews, with 40 five-star reports and only six one-star scores, reflects a broad veteran consensus about value and care quality. The hands-on culture, staff longevity, and consistently engaging programming create meaningful day-to-day experience that many families find decisive when comparing options. For memory care especially, families describe attentive, personalized care and a supportive environment that eases transitions for loved ones and their families alike. In other words, the pros routinely outweigh the cons for those who prioritize energy, connection, and dependable caregiving.
That said, certain families should consider alternatives if their priority is a calmer pace, a lower-stimulus setting, or a facility with stricter medical oversight. If a loved one requires very high-acuity medical management or 24/7 clinical intensity, the strongest advocate is to compare staffing ratios, on-site nursing capabilities, and protocols across options. For those who want a more tranquil routine, or who prefer minimal programming pressure, looking at other communities in the area may yield a better match. Benchmarking against The Palms at La Quinta, or similar memory-care-centered operations, offers useful context during tours to gauge what match best aligns with specific needs and goals.
Practical next steps are clear. Schedule in-person tours and observe how staff interact with residents and families; ask about staff-to-resident ratios, turnover, and how memory care plans are developed and updated. Probe the admission process, timelines for transfers, and what is included in the base price versus add-ons. Request a sample weekly activities calendar and sample menus to verify variety and consistency. Most importantly, listen for how quickly leadership responds to concerns and how transparent communications feel. Villa Quinterra looks well-positioned for families seeking a vibrant, caring environment in La Quinta, with the caveat that a quieter, more medical-focused setting and firmer governance should prompt exploration of alternatives.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Springs International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Villa Quinterra in La Quinta, CA is a warm and inviting board and care home providing exceptional care for seniors. Our community offers a range of amenities to ensure that our residents feel comfortable and at ease during their stay. With a spacious dining room, fully furnished accommodations, and beautiful gardens, residents can enjoy their meals and relax surrounded by natural beauty. Our dedicated housekeeping staff ensures that all living spaces are meticulously maintained.
At Villa Quinterra, we understand the importance of a smooth transition when moving into an assisted living community. That's why we offer move-in coordination services to assist residents in settling into their new home seamlessly. Additionally, our outdoor spaces provide opportunities for residents to enjoy fresh air and engage in outdoor activities.
We understand the need for connectivity in today's world. That's why we provide telephone services and Wi-Fi/high-speed internet so that residents can stay connected with loved ones and access information at their convenience.
Our highly trained staff provides compassionate care to meet the individual needs of each resident. We offer assistance with daily activities such as bathing, dressing, and transfers to ensure our residents' comfort and well-being. Our team also coordinates with healthcare providers to ensure that our residents receive comprehensive medical care. We specialize in managing diabetes diets and providing special dietary restrictions to cater to each resident's unique needs.
Transportation can often be a challenge for seniors; therefore, we take care of arranging transportation for medical appointments as well as providing convenient access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Residents can also enjoy scheduled daily activities designed to promote engagement and socialization within the community.
At Villa Quinterra in La Quinta, CA, we strive to provide personalized care in a comfortable setting where residents can thrive physically, mentally, and emotionally.
Villa Quinterra is located at 79090 Canterra Drive, La Quinta, CA 92253 in Riverside County, California
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