Jeffrey Court Apartments

Pros

• The staff, including Adrian and Martha, are awesome.
• The apartments are nice and the staff is friendly.
• The grounds are well kept, making the community feel clean.
• Residents feel like it is one big family here and it is really nice.
• The management is professional and goes out of its way to take care of residents.
• The community is friendly, quiet, and feels safe.
• People are thankful to be part of the Jeffrey Court community.
• It is a wonderful place to live.
• Some residents would move back because of their positive experiences.
• Overall, it is a nice, clean place to live.

Cons

• They feel the clientele has changed with younger residents moving into the supposed senior complex.
• They report constant repairs with no help given to older seniors to move boxes or furniture.
• They describe a major plumbing project that left the mom's unit with wall cutouts for weeks, waiting on drywall.
• They say the office is unresponsive and does not return calls.
• They allege negligence in addressing car vandalism, with no effective action by management.
• They claim there is insufficient surveillance, allowing vandals to continue causing damage.
• They report personal items disappearing and theft, raising security concerns.
• They describe rude, disrespectful staff and unkempt grounds; cockroaches and dirt are noted.
• They note a very long waiting list to move in.

Review

Jeffrey Court presents itself in the reviews as a community with real positives and several stubborn challenges, depending on who you ask and when you visit. A number of residents or their families describe it as a mostly friendly, quiet place with well-kept grounds and a sense of community. One long-time mom who has lived there for nine years notes the grounds look good and that the staff can be friendly, and other commenters echo that sentiment with phrases like "nice and clean," "nice to be near the sheriff and fire department," and "it's like one big family here." In several accounts, the outside appearance and the immediate environment are a bright spot, and some residents say they would consider returning or recommend the place to others, highlighting overall warmth and a welcoming atmosphere from the people who work there.

Yet there is a persistent undercurrent of concern that makes the overall picture more complicated. A recurring theme is dissatisfaction with how changes in resident demographics have altered the feel of the community. Some reviewers lament that younger people under 55 have moved into what is described as a "Senior Complex," and they worry about how this shift has changed the vibe, activities, and the level of attention given to long-time, older residents. The frustration is particularly acute when it comes to handling major repairs and ongoing maintenance. One family member describes a major plumbing project that has left a unit with drywall cutouts and delays in repairs, noting that the tenants should not be left living in damaged spaces and that they have had trouble getting timely responses from management after calling the office.

Safety and security are other polarized themes. A number of comments recount experiences with vandalism and car damage attributed to a neighbor, sometimes described with strong language. In one case, a named individual (Felipe) is singled out as a vandal with a pattern that residents feel is not being adequately addressed, and some reviewers describe the situation as negligent or unsafe, with suggestions that tenants should not be left to handle the problem on their own. There are other notes about a security presence - courtesy patrols and a gate with police nearby - that some residents find reassuring, while others question whether there is sufficient surveillance or enforcement to deter wrongdoing. The tension between wanting a peaceful living environment and feeling that problems are not resolved quickly enough is a recurring thread in the feedback.

Maintenance and repairs emerge as a prominent bone of contention in several entries. While some praise the staff and manager for their attentiveness in other contexts, the actual upkeep of the property is criticized on multiple fronts. Complaints include long wait times for repairs, units that have not been properly addressed after work is started, and a sense that repairs inside walls are not being completed promptly. One reviewer highlights a need for more hands-on help for older residents during repairs - such as moving boxes or furniture - arguing that it should not fall on seniors to cope with disruptions caused by work crews. There are also practical inconveniences mentioned, like a west-facing unit that gets extremely hot in the afternoon, dust in the dining room ceiling fan, a dirty screen door, and the expectation that residents pay out of pocket for certain cleaning tasks related to these issues.

The topic of interior conditions and amenities is another area with mixed signals. Several residents reference roaches, with some insisting the issue is under control and others warning that cockroaches and pests are a problem in the building. There are complaints about missing or damaged features inside units, such as carpet and kitchen floors warping, and even instances of personal belongings going missing or being rummaged through, which heightens a sense of insecurity for some tenants. On a more practical note, some reviewers point out the absence of certain conveniences - no dishwasher or microwave in some units - and a lack of ability to preview an apartment before signing, coupled with concerns about storage space being insufficient. Theft concerns, including reports of items disappearing during medical follow-ups, add another layer of anxiety for residents who rely on the space for comfort and care.

Despite the rough edges, there are strongly positive voices that emphasize the human element of living at Jeffrey Court. One reviewer, a live-in caregiver, credits the management for going above and beyond to ensure residents are well taken care of and for supporting both patients and staff. Comments like "the manager is very nice, professional" and "Adrian is top-of-the-line classy" reflect a belief that capable, caring leadership can make a meaningful difference in daily life. The staff members named in the reviews - often Adrian and Martha - are repeatedly singled out for praise, with some residents expressing gratitude for personal attention that makes their stay more manageable or enjoyable. A few entries even declare the place "a wonderful place to live" or express a strong desire to stay or return, underscoring that the human touch is a real asset for Jeffrey Court.

There is also a sense of variability in the overall experience, shaped by individual expectations and circumstances. Some reviewers emphasize the strength of local services, the convenience of nearby amenities, and the feeling of safety thanks to proximity to law enforcement or emergency services. Others focus on the disappointment of limited apartment features, ongoing maintenance friction, or safety concerns that dampen their overall satisfaction. A common throughline is that Jeffrey Court can be a good home for people who encounter a responsive, caring staff and a supportive community while simultaneously presenting real challenges related to repairs, security, pest control, and the evolving dynamics of a "senior living" environment as younger residents move in.

In short, Jeffrey Court appears to be a place of contrasts: a largely friendly and quiet community with commendable grounds and a reputation for caring staff on good days, tempered by reports of neglected repairs, safety concerns, pest issues, and frustrations surrounding management responses on tougher days. For anyone considering moving there, the landscape described by current and former residents suggests doing thorough in-person assessments - checking how repairs are handled, what enhancements have been made to security and pest control, and how the team responds to both urgent and routine needs. The personal experiences captured in these reviews illustrate a community that can feel like home for some, yet for others presents a set of ongoing challenges that deserve careful consideration.

Located in Highland, California, this area offers a variety of amenities and services to meet the needs of seniors. With several restaurants nearby such as Orchid Thai Restaurant and In-N-Out Burger, as well as healthcare facilities including Inland Heath Care Group and California Eye Specialists, residents have access to convenient dining options and medical care. Pharmacies like Walgreens and CVS Pharmacy are also easily accessible for prescription needs. Places of worship such as Packinghouse Church and Crosswalk Church provide spiritual support, while theaters like Mountain Grove 16 offer entertainment options. Additionally, transportation services from the San Bernardino Transit Center make it easy to get around the area. Overall, this part of Highland provides a range of resources for seniors looking to settle in a welcoming community.

Restaurants

• Orchid Thai Restaurant (0.4 miles)
• Panda Express (1 miles)
• McDonald's (1 miles)
• In-N-Out Burger (1.6 miles)
• McDonald's (1.7 miles)
• Serrano Vista Cafe (2.2 miles)
• Rock & Brews (2.2 miles)

Physicians

• Inland Heath Care Group (1.2 miles)
• Merkel, Clifford Dr - Merkel Clifford MD FAAOS (3.5 miles)
• California Eye Specialists (3.6 miles)
• Palm Imaging Institute (3.6 miles)
• California Orbital Consultants (3.6 miles)
• San Bernardino Eye Specialists (3.6 miles)
• Farhad Ardeshirpour, MD - Facial Plastic Surgeon (3.6 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Family Pharmacy (3.5 miles)
• Caremark Rx (3.7 miles)
• CVS Pharmacy (4 miles)
• Ascend Pharmaceuticals (4.1 miles)
• Diamond Collective 20 Cap (4.3 miles)

Places of Worship

• Packinghouse Church (3 miles)
• Crosswalk Church (4.1 miles)
• The Labyrinth At Memorial Chapel. University Of Redlands (4.8 miles)
• National Association of Seventh Day Adventist Dentists (5.5 miles)
• The River Christian Reformed Church (5.9 miles)

Theaters

• Mountain Grove 16 (3.3 miles)
• Regal San Bernardino & RPX (4.6 miles)
• Studio Movie Grill (4.6 miles)

Cafes

• Starbucks (3.5 miles)
• Starbucks (4.3 miles)
• Viva La Boba (4.5 miles)
• Starbucks (4.5 miles)
• The Coffee Bean and Tea Leaf (4.6 miles)
• Starbucks (4.7 miles)
• Stell Coffee & Tea Company (5 miles)

Hospitals

• Vantage Oncology (3.6 miles)
• San Bernardino Medical Group (3.7 miles)
• Mountain View Surgery Center (4 miles)
• Loma Linda Ambulatory Care Center (4.2 miles)
• Jerry L Pettis Memorial (5.2 miles)

Transportation

• San Bernardino Transit Center (4.7 miles)

Parks

• Brookside Park (5.2 miles)
• Leonard Bailey Park (5.3 miles)