Jeffrey Court Apartments in Highland, CA

Pros

• The people are really friendly, and the staff is as well.
• It is a nice, quiet place to live.
• It feels like one big family living there; it's really nice.
• The staff, including Adrian and Martha, are awesome.
• The outside of the apartments is very nice and clean.
• It's a wonderful place to live.
• The management on the property is top-of-the-line classy.

Cons

• The grounds are unkempt and the consistency of activities is lacking.
• The clientele has shifted to younger residents, undermining the senior-focused image.
• Major repairs are conducted inside units with little assistance for residents, leaving walls damaged for weeks.
• There is no effective action against car vandalism, making tenants feel unsafe as offenders are not held accountable.
• Management is rude and disrespectful, with complaints about neglect and unresolved issues.
• Cockroaches are present and pest control is inadequate.
• Tenants are told to pay out of pocket for basic maintenance tasks, such as cleaning ceiling fans.
• Personal items have disappeared from drawers, with ongoing theft reported in the building.
• The living environment exposes residents to dust and carbon emissions, causing unhealthy air quality.

Review

Jeffrey Court Apartments in Highland, California is best suited for seniors who prize a quiet, friendly, small-community feel and visible, accessible staff. The grounds and exterior are repeatedly described as neat, and residents speak of a welcoming atmosphere that can feel like a neighborhood you can depend on. Safety cues - such as proximity to sheriff and fire services and a monitored entry - enhance the appeal for families prioritizing peace of mind. This is not a flashy, amenity-rich campus, but a practical setting where residents often cite a sense of belonging and consistent courtesy from employees. The caveat is that expectations around modern appliances, consistently pristine upkeep, and a strict senior-only environment should be calibrated to reality.

Those who may want to consider alternatives are primarily families seeking stronger on-site responses to problems, tighter age-restriction controls, or more contemporary in-unit amenities. The reviews reveal a long waiting list and a mix of population demographics that can blur the senior-only premise in practice. For families who require guaranteed quick maintenance, rapid resolution to vandalism or safety concerns, or a modern kitchen with standard appliances (dishwasher, microwave), Jeffrey Court may fall short. Prospective residents should also weigh the possibility of ongoing renovations that disrupt daily living and the occasional gaps in communication from management.

The strongest positives hinge on staff attentiveness, a genuine sense of community, and a calm, low-stress living environment. Several residents praise the management team - especially the approachability and professionalism of certain managers - and describe the grounds as well-kept and the overall vibe as "like a family." These strengths can meaningfully offset some drawbacks, particularly for seniors who value human connection and daily reassurance that help is nearby. Yet there are meaningful counterpoints: several residents report insufficient or delayed responses during major repairs, with drywall work left undone for weeks and a lack of temporary housing arrangements during substantial plumbing projects. When repairs drag on, the resident experience shifts from comfort to frustration.

Security and safety concerns are another mixed thread. Repeated mentions of car vandalism, theft, and perceived inaction by management create a backdrop of unease for some residents. Although a portion of tenants feels protected by the location and friendly staff, the recurring references to vandalism and insufficient surveillance undermine the otherwise warm community narrative. The inconsistency in handling problems - some interactions praised, others described as neglectful - means families need to verify current security measures, response times, and accountability before committing. Pest whispers, including occasional roaches, also color the living experience for certain units, complicating the choice for those with sensitivities.

Practical inquiries should be central to any decision plan. Prospective movers ought to confirm exactly what appliances are included and which units have updated features, since some reviews note the absence of a dishwasher or microwave and a tendency toward small storage. Inquire about the schedule and scope of ongoing repairs, whether temporary housing would be provided, and how residents are kept informed during construction. Inspect the interior for maintenance gaps such as exposed patches or noise from renovations, and interview current tenants about safety, door security, and the effectiveness of on-site security measures. Clarify any 55+ eligibility and how strictly that standard is enforced, given reports of under-55 residents in what is marketed as a senior complex.

Ultimately, Jeffrey Court Apartments offers a compelling option for those who prioritize a warm, neighborly environment and dependable staff over polish, modern appliances, and uninterrupted maintenance. For families who count proactive maintenance, aggressive security, pest-free living, and a consistent, fully senior-only setting as non-negotiables, alternatives in the same market may better align with expectations. The decision should hinge on personal tolerance for ongoing repairs, the value placed on community ties, and the willingness to navigate mixed security experiences. A careful, in-person assessment - talking with several residents, inspecting multiple units, and pressing for written assurances on repairs and security - will reveal whether this community's warmth justifies the trade-offs.

Located in Highland, California, this area offers a variety of amenities and services to meet the needs of seniors. With several restaurants nearby such as Orchid Thai Restaurant and In-N-Out Burger, as well as healthcare facilities including Inland Heath Care Group and California Eye Specialists, residents have access to convenient dining options and medical care. Pharmacies like Walgreens and CVS Pharmacy are also easily accessible for prescription needs. Places of worship such as Packinghouse Church and Crosswalk Church provide spiritual support, while theaters like Mountain Grove 16 offer entertainment options. Additionally, transportation services from the San Bernardino Transit Center make it easy to get around the area. Overall, this part of Highland provides a range of resources for seniors looking to settle in a welcoming community.

Restaurants

• Orchid Thai Restaurant (0.4 miles)
• Panda Express (1 miles)
• McDonald's (1 miles)
• In-N-Out Burger (1.6 miles)
• McDonald's (1.7 miles)
• Serrano Vista Cafe (2.2 miles)
• Rock & Brews (2.2 miles)

Physicians

• Inland Heath Care Group (1.2 miles)
• Merkel, Clifford Dr - Merkel Clifford MD FAAOS (3.5 miles)
• California Eye Specialists (3.6 miles)
• Palm Imaging Institute (3.6 miles)
• California Orbital Consultants (3.6 miles)
• San Bernardino Eye Specialists (3.6 miles)
• Farhad Ardeshirpour, MD - Facial Plastic Surgeon (3.6 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Family Pharmacy (3.5 miles)
• Caremark Rx (3.7 miles)
• CVS Pharmacy (4 miles)
• Ascend Pharmaceuticals (4.1 miles)
• Diamond Collective 20 Cap (4.3 miles)

Places of Worship

• Packinghouse Church (3 miles)
• Crosswalk Church (4.1 miles)
• The Labyrinth At Memorial Chapel. University Of Redlands (4.8 miles)
• National Association of Seventh Day Adventist Dentists (5.5 miles)
• The River Christian Reformed Church (5.9 miles)

Theaters

• Mountain Grove 16 (3.3 miles)
• Regal San Bernardino & RPX (4.6 miles)
• Studio Movie Grill (4.6 miles)

Cafes

• Starbucks (3.5 miles)
• Starbucks (4.3 miles)
• Viva La Boba (4.5 miles)
• Starbucks (4.5 miles)
• The Coffee Bean and Tea Leaf (4.6 miles)
• Starbucks (4.7 miles)
• Stell Coffee & Tea Company (5 miles)

Hospitals

• Vantage Oncology (3.6 miles)
• San Bernardino Medical Group (3.7 miles)
• Mountain View Surgery Center (4 miles)
• Loma Linda Ambulatory Care Center (4.2 miles)
• Jerry L Pettis Memorial (5.2 miles)

Transportation

• San Bernardino Transit Center (4.7 miles)

Parks

• Brookside Park (5.2 miles)
• Leonard Bailey Park (5.3 miles)