Highland Senior Home Care, LLC

Save
Highland Senior Home Care,  LLC

Highland Senior Home Care, LLC

7513 Sweetmeadow Court, Highland, CA 92346

For more information about senior living options: (844) 490-3973

4 from 4 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Board and Care Home

Highland Senior Home Care, LLC Costs & Pricing

Highland Senior Home Care, LLC offers competitive pricing for their services compared to both San Bernardino County and the broader state of California. For a semi-private room, Highland's rate is set at $3,200 per month, which is slightly higher than the county average of $2,958 but remains more economical than the state average of $3,333. In terms of private rooms, Highland charges $3,800 per month, positioning itself above the county's average of $3,561 while still being lower than the statewide average of $3,939. This pricing structure suggests that Highland Senior Home Care provides valuable care options within a balanced cost framework that reflects its commitment to quality service in a competitive market.

Floor plansHighland Senior Home Care, LLCSan Bernardino CountyCalifornia
Semi-Private$3,200$2,958$3,333
Private$3,800$3,561$3,939

Overall Review of Highland Senior Home Care, LLC

Pros

  • pro The main staff is experienced and knowledgeable in caring for people needing special care.
  • pro The reviewer would recommend the facility for very impaired individuals.
  • pro The community is really clean.
  • pro The staff members are great.
  • pro The value was perfect for the loved one's situation.
  • pro Residents could enjoy activities such as crossword puzzles, watching TV, and walking in the courtyard.

Cons

  • pro The facility is not a realistic setting for activities.
  • pro The facility needs more nutrient-rich foods (e.g., whole grains, fruit) and less sugar.
  • pro The reviewer would not recommend the facility for someone seeking lively communication or group activities.
  • pro The owner left on vacation after taking the check, leaving two possibly unqualified caregivers in charge of residents.
  • pro A call two days after admission stated that the mother had died.
  • pro Another resident died on the same day.
  • pro The overall experience was awful.
  • pro The owner denied the request to refund the payment.
  • pro A partial refund was issued only after the licensing bureau was contacted.

Review

Overall, the collection of reviews paints a picture of a facility with a clear strength in its caregiving hands, paired with serious concerns about administration, activity offerings, and some particularly troubling events. On the positive side, several reviewers credit the main staff as experienced and knowledgeable in caring for people who require special attention. They note that the caregivers bring a level of competence and understanding to residents with complex needs, which many families appreciate when navigating delicate health and daily living considerations.

Despite this, the reviews diverge sharply when it comes to the setting and day-to-day experiences beyond the care staff. A recurring theme is that the environment does not feel as dynamic or stimulating as some families would expect. One reviewer explicitly describes the setting as not being realistic for activities, suggesting there could be more opportunities for engagement or meaningful recreation. Diet and nutrition are also flagged as areas needing improvement, with callouts for more nutrient-rich foods - such as whole grains and fruit - and a general sense that sugar content could be reduced. In short, while the care team may be capable, the broader atmosphere and programming appear to fall short of what some families hope to see for activity and wellness.

The sentiment about whether this facility is suitable depends heavily on what a family is seeking. One reviewer would recommend the place for residents described as very "impaired," implying that the staff's expertise and the level of supervision could be a good fit in situations requiring intensive, hands-on care. Conversely, that same reviewer would not recommend the facility to someone who wants lively communication, social interaction, or group activities. This suggests a meaningful gap between high-touch care for medical or functional needs and opportunities for social engagement or community-based activities, with the latter being a decisive factor for certain families.

A particularly troubling account centers on administrative and safety concerns. According to one reviewer, the owner departed on vacation soon after payment was made, leaving two caregivers in charge - without clear assurance about their qualifications. The reviewer recounts a distressing sequence in which a family member moved in, only to receive a call two days later reporting that she had died, with another resident dying on the same day. The overall experience is described as awful, and there is a strong accusation about the owner's handling of finances: a request for a refund of the payment was denied, eventually resulting in only a partial refund after the family involved licensing authorities. The seriousness of these claims underscores a fear among families about governance, accountability, and transparency in critical moments.

On the other side of the spectrum, a different reviewer offers a much more favorable snapshot: the community is described as really clean, with staff members who are "great." This account asserts that the value aligned well with the family's needs and circumstances, and it highlights specific activities that residents can enjoy - crossword puzzles, watching TV, and walking in a courtyard. The contrast with the more negative narrative is striking and emphasizes how experiences can vary dramatically between residents and between families, even within the same facility.

Taken together, these perspectives illustrate a facility that delivers solid, compassionate direct care but struggles with administrative trust, activity programming, and certain sensitive incidents. The commendations to the staff's expertise and the cleanliness of the community are tempered by concerns about the comprehensiveness of activities, dietary quality, and, most prominently, the handling of finances and emergencies by the leadership. The overall impression is that the care on the floor may be commendable, while the governance and policy-side aspects leave some families uneasy.

For prospective families evaluating this facility, the message is nuanced. If your priority is dependable, attentive care from experienced staff for residents with significant needs, there is cause for optimism. If you also value robust activity programming, transparent administration, and assurance around administrative decisions and refunds, you may want to ask very pointed questions before choosing. It would be prudent to inquire about staff qualifications and ratios, the specifics of dietary programs, the range and frequency of activities, how emergencies and caregiver coverage are managed when leadership is away, and the facility's procedures for handling refunds and complaints. Collecting firsthand input from current residents' families and requesting a tour that includes a close look at meal planning and activity options could help illuminate how well the facility aligns with your loved one's needs and your family's expectations.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Ontario International (23 miles away) Ontario International (23 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Highland Senior Home Care, LLC is an assisted living community located in Highland, CA that provides a comfortable and supportive environment for seniors to thrive. The community offers various amenities to enhance the quality of life for its residents, including spacious bath tubs, indoor and outdoor common areas for socialization and relaxation, and private accommodations with private bathrooms. Additionally, the facility ensures accessibility for individuals with mobility challenges by providing wheelchair accessible showers.

Highland Senior Home Care not only focuses on providing a comfortable living space but also offers specialized care services to meet the unique needs of its residents. The community provides diabetic care for those managing diabetes and high acuity care for individuals requiring more intensive assistance. By offering tailored care services, it aims to promote overall well-being and encourage independence among its residents.

With regards to dining options, Highland Senior Home Care accommodates various dietary preferences by offering vegetarian meals. The community recognizes the importance of providing nutritious and delicious meals to support the overall health of its residents.

Residents at Highland Senior Home Care are encouraged to engage in meaningful activities that nurture their spiritual well-being. Devotional activities offsite are organized to cater to the diverse spiritual needs of the residents.

The location of the assisted living community is convenient as it is surrounded by several amenities within close proximity. There are multiple cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby. This ensures that residents have easy access to essential services and opportunities for recreation and entertainment.

Overall, Highland Senior Home Care strives to create a welcoming and nurturing environment where seniors can enjoy their golden years with dignity and companionship.

Nearby Places of Interest

Located in Highland, California, this neighborhood offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as Orchid Thai Restaurant, Panda Express, and McDonald's, there are plenty of dining options for convenience. Additionally, pharmacies like Walgreens and CVS Pharmacy are easily accessible for any healthcare needs. For medical care, there are reputable physicians and hospitals in the area such as Inland Heath Care Group and Mountain View Surgery Center. The neighborhood also provides opportunities for leisure with parks like Brookside Park and Leonard Bailey Park, as well as theaters like Mountain Grove 16 for entertainment. Overall, this part of Highland offers a mix of conveniences that would make it a comfortable place for seniors to consider living in.

Restaurants

  • Orchid Thai Restaurant (0.4 miles)
  • Panda Express (0.5 miles)
  • McDonald's (0.5 miles)
  • In-N-Out Burger (0.9 miles)
  • McDonald's (1.5 miles)
  • Serrano Vista Cafe (2.6 miles)
  • Rock & Brews (2.6 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (3.7 miles)
  • Caremark Rx (3.8 miles)
  • Walgreens (3.8 miles)
  • Ascend Pharmaceuticals (3.9 miles)
  • Family Pharmacy (4.2 miles)

Physicians

  • Inland Heath Care Group (0.7 miles)
  • Merkel, Clifford Dr - Merkel Clifford MD FAAOS (3.4 miles)
  • Farhad Ardeshirpour, MD - Facial Plastic Surgeon (3.5 miles)
  • Benjamin Bradford MD (3.5 miles)
  • Retinal Consultants Of Southern California (3.5 miles)
  • California Orbital Consultants (3.5 miles)
  • California Eye Specialists (4.2 miles)

Places of Worship

  • Packinghouse Church (2.8 miles)
  • Crosswalk Church (4.1 miles)
  • The Labyrinth At Memorial Chapel. University Of Redlands (4.3 miles)
  • The River Christian Reformed Church (5.5 miles)
  • National Association of Seventh Day Adventist Dentists (5.7 miles)
  • Trinity Church (6.2 miles)

Theaters

  • Mountain Grove 16 (3 miles)
  • Studio Movie Grill (4.3 miles)
  • Regal San Bernardino & RPX (5.2 miles)

Cafes

  • Starbucks (3.3 miles)
  • Starbucks (4.1 miles)
  • The Coffee Bean and Tea Leaf (4.1 miles)
  • Starbucks (4.6 miles)
  • Starbucks (4.7 miles)
  • Stell Coffee & Tea Company (4.8 miles)
  • Viva La Boba (5.1 miles)

Hospitals

  • Mountain View Surgery Center (4 miles)
  • Vantage Oncology (4.3 miles)
  • Loma Linda Ambulatory Care Center (4.3 miles)
  • San Bernardino Medical Group (4.3 miles)
  • Jerry L Pettis Memorial (5.3 miles)

Parks

  • Brookside Park (5 miles)
  • Leonard Bailey Park (5.3 miles)

Transportation

  • San Bernardino Transit Center (5.3 miles)

Frequently Asked Questions

How much does it cost to live at Highland Senior Home Care, LLC in Highland, CA?
Where is Highland Senior Home Care, LLC?

Nearby Communities

Related Resources

  • caregiver burnoutCaregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being

    Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.

  • what is hospice care at homeUnderstanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility

    Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.

  • how much does 24/7 in home care cost per monthUnderstanding the Full Cost of 24/7 In-Home Care: A Detailed Overview

    The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.