Highland Senior Home Care, LLC

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Highland Senior Home Care,  LLC

Highland Senior Home Care, LLC

7513 Sweetmeadow Court, Highland, CA 92346

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
5 stars
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Board and Care Home

Pricing

Highland Senior Home Care, LLC offers competitive pricing for their services compared to both San Bernardino County and the broader state of California. For a semi-private room, Highland's rate is set at $3,200 per month, which is slightly higher than the county average of $2,958 but remains more economical than the state average of $3,333. In terms of private rooms, Highland charges $3,800 per month, positioning itself above the county's average of $3,561 while still being lower than the statewide average of $3,939. This pricing structure suggests that Highland Senior Home Care provides valuable care options within a balanced cost framework that reflects its commitment to quality service in a competitive market.

Floor plansHighland Senior Home Care, LLCSan Bernardino CountyCalifornia
Semi-Private$3,200$2,958$3,333
Private$3,800$3,561$3,939

Overall Review

Pros

  • pro The main staff is experienced and knowledgeable in providing special care for residents.
  • pro The facility maintains a clean environment, contributing to a pleasant living space.
  • pro Staff members are great and attentive to the needs of the residents.
  • pro The value offered by the facility was perfect for the loved one’s situation.
  • pro Residents have access to engaging activities like crossword puzzles and TV, as well as the opportunity to walk around the courtyard.

Cons

  • pro The facility is not a realistic setting for activities and lacks lively communication and interaction opportunities.
  • pro The owner left on vacation shortly after receiving the payment, leaving unqualified caregivers in charge of the residents.
  • pro A resident died just two days after moving in, raising concerns about the care provided.
  • pro The owner denied a request for a full refund, only providing a partial refund after intervention from the licensing bureau.
  • pro Nutritional options were inadequate, with meals lacking in nutrient-rich foods like whole grains and fruits.

Review

The experience of placing a loved one in a care facility is often fraught with anxiety and uncertainty, particularly when the individual requires specialized care. One reviewer shares their perspective on a specific facility that, while clean and managed by knowledgeable staff members, has considerable shortcomings that prospective residents and their families should take into account. The reviewer emphasizes the staff’s experience in working with individuals requiring special care, indicating that this aspect may offer reassurance to families facing the difficult decision of where to place their loved ones.

However, the reviewer points out several critical issues regarding the overall environment and care practices at the facility. They describe the setting as "not realistic" for engaging activities, suggesting a need for improvement in providing stimulating interactions for residents. Furthermore, there seems to be a nutritional concern; the reviewer advocates for more nutrient-rich food options such as whole grains and fruits while recommending reducing sugar intake. These dietary suggestions reflect a growing awareness among caregivers about the importance of nutrition in maintaining health and well-being among elderly or impaired individuals.

Another troubling aspect highlighted by the reviewer centers around management practices and preparedness during critical transitions. Specifically, they recount an unsettling incident shortly after their mother moved into the facility—just two days later, they received news of her passing. This tragic event was compounded by an additional death occurring on the same day within the community. Such circumstances raise significant questions about supervision quality and emergency preparedness at the facility. The reviewer notes that immediately following their check-in process, which involved handing over payment to the owner, she left for vacation without ensuring adequate coverage or staffing—leaving only two caregivers in charge whose qualifications were uncertain.

The lamentations extend beyond unfortunate timing to include concerns over financial dealings with management after these distressing events occurred. Following their request for a refund due to these circumstances—which seems not only logical but quite necessary—the owner initially denied them any recourse. Only after escalating their concerns to regulatory authorities did they finally receive a partial refund. This interaction reflects poorly on how business is conducted at this facility; it raises ethical questions about accountability during times when families are already grieving.

Despite these negative experiences surrounding management practices and activity engagement levels, there were still positive aspects acknowledged by this reviewer regarding community cleanliness and certain activities available for residents. They noted that while structured group activities may be lacking some vibrancy, games like crossword puzzles provided some opportunities for cognitive engagement among residents. Moreover, access to television viewing and outdoor spaces allowed for physical movement within a safe environment—a crucial aspect of maintaining health among those living in assisted facilities.

In conclusion, while this particular facility may have some redeeming qualities such as its cleanliness and caring staff members who are experienced in dealing with special needs individuals, it ultimately falls short in critical areas crucial for overall resident welfare and satisfaction. Families seeking lively communication opportunities or engaging group activities might find this place insufficiently stimulating or supportive; moreover, serious considerations regarding emergency protocols must also factor heavily into any decision-making process related to potential placements here. Prospective clients should weigh these elements carefully before proceeding with what can undoubtedly be an emotionally challenging journey through caring for aging loved ones needing dedicated assistance.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Ontario International (23 miles away) Ontario International (23 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Highland Senior Home Care, LLC is an assisted living community located in Highland, CA that provides a comfortable and supportive environment for seniors to thrive. The community offers various amenities to enhance the quality of life for its residents, including spacious bath tubs, indoor and outdoor common areas for socialization and relaxation, and private accommodations with private bathrooms. Additionally, the facility ensures accessibility for individuals with mobility challenges by providing wheelchair accessible showers.

Highland Senior Home Care not only focuses on providing a comfortable living space but also offers specialized care services to meet the unique needs of its residents. The community provides diabetic care for those managing diabetes and high acuity care for individuals requiring more intensive assistance. By offering tailored care services, it aims to promote overall well-being and encourage independence among its residents.

With regards to dining options, Highland Senior Home Care accommodates various dietary preferences by offering vegetarian meals. The community recognizes the importance of providing nutritious and delicious meals to support the overall health of its residents.

Residents at Highland Senior Home Care are encouraged to engage in meaningful activities that nurture their spiritual well-being. Devotional activities offsite are organized to cater to the diverse spiritual needs of the residents.

The location of the assisted living community is convenient as it is surrounded by several amenities within close proximity. There are multiple cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby. This ensures that residents have easy access to essential services and opportunities for recreation and entertainment.

Overall, Highland Senior Home Care strives to create a welcoming and nurturing environment where seniors can enjoy their golden years with dignity and companionship.

Nearby Places of Interest

Located in Highland, California, this neighborhood offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as Orchid Thai Restaurant, Panda Express, and McDonald's, there are plenty of dining options for convenience. Additionally, pharmacies like Walgreens and CVS Pharmacy are easily accessible for any healthcare needs. For medical care, there are reputable physicians and hospitals in the area such as Inland Heath Care Group and Mountain View Surgery Center. The neighborhood also provides opportunities for leisure with parks like Brookside Park and Leonard Bailey Park, as well as theaters like Mountain Grove 16 for entertainment. Overall, this part of Highland offers a mix of conveniences that would make it a comfortable place for seniors to consider living in.

Restaurants

  • Orchid Thai Restaurant (0.4 miles)
  • Panda Express (0.5 miles)
  • McDonald's (0.5 miles)
  • In-N-Out Burger (0.9 miles)
  • McDonald's (1.5 miles)
  • Serrano Vista Cafe (2.6 miles)
  • Rock & Brews (2.6 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (3.7 miles)
  • Caremark Rx (3.8 miles)
  • Walgreens (3.8 miles)
  • Ascend Pharmaceuticals (3.9 miles)
  • Family Pharmacy (4.2 miles)

Physicians

  • Inland Heath Care Group (0.7 miles)
  • Merkel, Clifford Dr - Merkel Clifford MD FAAOS (3.4 miles)
  • Farhad Ardeshirpour, MD - Facial Plastic Surgeon (3.5 miles)
  • Benjamin Bradford MD (3.5 miles)
  • Retinal Consultants Of Southern California (3.5 miles)
  • California Orbital Consultants (3.5 miles)
  • California Eye Specialists (4.2 miles)

Places of Worship

  • Packinghouse Church (2.8 miles)
  • Crosswalk Church (4.1 miles)
  • The Labyrinth At Memorial Chapel. University Of Redlands (4.3 miles)
  • The River Christian Reformed Church (5.5 miles)
  • National Association of Seventh Day Adventist Dentists (5.7 miles)
  • Trinity Church (6.2 miles)

Theaters

  • Mountain Grove 16 (3 miles)
  • Studio Movie Grill (4.3 miles)
  • Regal San Bernardino & RPX (5.2 miles)

Cafes

  • Starbucks (3.3 miles)
  • Starbucks (4.1 miles)
  • The Coffee Bean and Tea Leaf (4.1 miles)
  • Starbucks (4.6 miles)
  • Starbucks (4.7 miles)
  • Stell Coffee & Tea Company (4.8 miles)
  • Viva La Boba (5.1 miles)

Hospitals

  • Mountain View Surgery Center (4 miles)
  • Vantage Oncology (4.3 miles)
  • Loma Linda Ambulatory Care Center (4.3 miles)
  • San Bernardino Medical Group (4.3 miles)
  • Jerry L Pettis Memorial (5.3 miles)

Parks

  • Brookside Park (5 miles)
  • Leonard Bailey Park (5.3 miles)

Transportation

  • San Bernardino Transit Center (5.3 miles)

Frequently Asked Questions

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