Highland Senior Home Care, LLC
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7513 Sweetmeadow Court, Highland, CA 92346
For more information about senior living options: (844) 490-3973
Highland Senior Home Care, LLC offers competitive pricing for their services compared to both San Bernardino County and the broader state of California. For a semi-private room, Highland's rate is set at $3,200 per month, which is slightly higher than the county average of $2,958 but remains more economical than the state average of $3,333. In terms of private rooms, Highland charges $3,800 per month, positioning itself above the county's average of $3,561 while still being lower than the statewide average of $3,939. This pricing structure suggests that Highland Senior Home Care provides valuable care options within a balanced cost framework that reflects its commitment to quality service in a competitive market.
| Floor plans | Highland Senior Home Care, LLC | San Bernardino County | California |
|---|---|---|---|
| Semi-Private | $3,200 | $2,958 | $3,333 |
| Private | $3,800 | $3,561 | $3,939 |
Overall, the collection of reviews paints a picture of a facility with a clear strength in its caregiving hands, paired with serious concerns about administration, activity offerings, and some particularly troubling events. On the positive side, several reviewers credit the main staff as experienced and knowledgeable in caring for people who require special attention. They note that the caregivers bring a level of competence and understanding to residents with complex needs, which many families appreciate when navigating delicate health and daily living considerations.
Despite this, the reviews diverge sharply when it comes to the setting and day-to-day experiences beyond the care staff. A recurring theme is that the environment does not feel as dynamic or stimulating as some families would expect. One reviewer explicitly describes the setting as not being realistic for activities, suggesting there could be more opportunities for engagement or meaningful recreation. Diet and nutrition are also flagged as areas needing improvement, with callouts for more nutrient-rich foods - such as whole grains and fruit - and a general sense that sugar content could be reduced. In short, while the care team may be capable, the broader atmosphere and programming appear to fall short of what some families hope to see for activity and wellness.
The sentiment about whether this facility is suitable depends heavily on what a family is seeking. One reviewer would recommend the place for residents described as very "impaired," implying that the staff's expertise and the level of supervision could be a good fit in situations requiring intensive, hands-on care. Conversely, that same reviewer would not recommend the facility to someone who wants lively communication, social interaction, or group activities. This suggests a meaningful gap between high-touch care for medical or functional needs and opportunities for social engagement or community-based activities, with the latter being a decisive factor for certain families.
A particularly troubling account centers on administrative and safety concerns. According to one reviewer, the owner departed on vacation soon after payment was made, leaving two caregivers in charge - without clear assurance about their qualifications. The reviewer recounts a distressing sequence in which a family member moved in, only to receive a call two days later reporting that she had died, with another resident dying on the same day. The overall experience is described as awful, and there is a strong accusation about the owner's handling of finances: a request for a refund of the payment was denied, eventually resulting in only a partial refund after the family involved licensing authorities. The seriousness of these claims underscores a fear among families about governance, accountability, and transparency in critical moments.
On the other side of the spectrum, a different reviewer offers a much more favorable snapshot: the community is described as really clean, with staff members who are "great." This account asserts that the value aligned well with the family's needs and circumstances, and it highlights specific activities that residents can enjoy - crossword puzzles, watching TV, and walking in a courtyard. The contrast with the more negative narrative is striking and emphasizes how experiences can vary dramatically between residents and between families, even within the same facility.
Taken together, these perspectives illustrate a facility that delivers solid, compassionate direct care but struggles with administrative trust, activity programming, and certain sensitive incidents. The commendations to the staff's expertise and the cleanliness of the community are tempered by concerns about the comprehensiveness of activities, dietary quality, and, most prominently, the handling of finances and emergencies by the leadership. The overall impression is that the care on the floor may be commendable, while the governance and policy-side aspects leave some families uneasy.
For prospective families evaluating this facility, the message is nuanced. If your priority is dependable, attentive care from experienced staff for residents with significant needs, there is cause for optimism. If you also value robust activity programming, transparent administration, and assurance around administrative decisions and refunds, you may want to ask very pointed questions before choosing. It would be prudent to inquire about staff qualifications and ratios, the specifics of dietary programs, the range and frequency of activities, how emergencies and caregiver coverage are managed when leadership is away, and the facility's procedures for handling refunds and complaints. Collecting firsthand input from current residents' families and requesting a tour that includes a close look at meal planning and activity options could help illuminate how well the facility aligns with your loved one's needs and your family's expectations.
Highland Senior Home Care, LLC is an assisted living community located in Highland, CA that provides a comfortable and supportive environment for seniors to thrive. The community offers various amenities to enhance the quality of life for its residents, including spacious bath tubs, indoor and outdoor common areas for socialization and relaxation, and private accommodations with private bathrooms. Additionally, the facility ensures accessibility for individuals with mobility challenges by providing wheelchair accessible showers.
Highland Senior Home Care not only focuses on providing a comfortable living space but also offers specialized care services to meet the unique needs of its residents. The community provides diabetic care for those managing diabetes and high acuity care for individuals requiring more intensive assistance. By offering tailored care services, it aims to promote overall well-being and encourage independence among its residents.
With regards to dining options, Highland Senior Home Care accommodates various dietary preferences by offering vegetarian meals. The community recognizes the importance of providing nutritious and delicious meals to support the overall health of its residents.
Residents at Highland Senior Home Care are encouraged to engage in meaningful activities that nurture their spiritual well-being. Devotional activities offsite are organized to cater to the diverse spiritual needs of the residents.
The location of the assisted living community is convenient as it is surrounded by several amenities within close proximity. There are multiple cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby. This ensures that residents have easy access to essential services and opportunities for recreation and entertainment.
Overall, Highland Senior Home Care strives to create a welcoming and nurturing environment where seniors can enjoy their golden years with dignity and companionship.
Located in Highland, California, this neighborhood offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as Orchid Thai Restaurant, Panda Express, and McDonald's, there are plenty of dining options for convenience. Additionally, pharmacies like Walgreens and CVS Pharmacy are easily accessible for any healthcare needs. For medical care, there are reputable physicians and hospitals in the area such as Inland Heath Care Group and Mountain View Surgery Center. The neighborhood also provides opportunities for leisure with parks like Brookside Park and Leonard Bailey Park, as well as theaters like Mountain Grove 16 for entertainment. Overall, this part of Highland offers a mix of conveniences that would make it a comfortable place for seniors to consider living in.
Highland Senior Home Care, LLC offers competitive pricing for their services compared to both San Bernardino County and the broader state of California. For a semi-private room, Highland's rate is set at $3,200 per month, which is slightly higher than the county average of $2,958 but remains more economical than the state average of $3,333. In terms of private rooms, Highland charges $3,800 per month, positioning itself above the county's average of $3,561 while still being lower than the statewide average of $3,939. This pricing structure suggests that Highland Senior Home Care provides valuable care options within a balanced cost framework that reflects its commitment to quality service in a competitive market.
Highland Senior Home Care, LLC is located at 7513 Sweetmeadow Court, Highland, CA 92346 in San Bernardino County, California
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