786 De Passe Way, Hemet, CA 92544
For more information about senior living options: (844) 490-3973
Villa San Juan Board & Care has been described by several family members in starkly different terms, reflecting a range of experiences that color the facility in both praise and caution. On one hand, a family story recounts a painful, abrupt exit after a very short stay. The storyteller recalls watching troubling things unfold during their mother's time there and says their mother herself cried out to be removed. In response, they moved their mother out of the place, signaling a decisive break from what was observed in those early days.
Before the move, during an interview with the woman who owns the home, the family was told about all the activities and excursions that residents would be taken to. The account asserts it sounded too good to be true, yet they chose to take a chance and place their loved one in the care of Villa San Juan with the hope that it would be a good fit. However, the narrative goes on to claim that, once the mom was living there, the owner only took residents out on only one occasion, and there were no meaningful activities to speak of. The owner allegedly boasted about a social worker who visited the facility, describing that person as a very good friend of hers, a detail that the reviewer notes with a mix of bewilderment and concern.
In contrast to this troubling account, another review presents a deeply positive picture of Villa San Juan. The writer describes a wonderful home where their Aunt Ethel lived and, later, where their own mother joined while on hospice care. This reviewer asserts there was never a negative experience in caring for their mother. They recount a medical prognosis of six months to live, with their mother ultimately receiving 18 months of extended grace, a lifespan they attribute to the "wonderful care and dietary management" provided at the facility. The writer emphasizes their frequent presence, visiting five to seven days a week, day and night, and states they were always welcome. They highlight being very involved in their mother's care, maintaining open communication with caregivers, nurses, a case worker, and even a minister. They also mention Dory as offering emotional support. The overall message is a strong endorsement: families should stay engaged, and Villa San Juan Board & Care is a place they would highly recommend to others.
But another voice emerges with a stark warning to prospective families. This reviewer urges not to place loved ones there, arguing that the facility will not notify families when a resident's health is failing. They claim hospice was the reliable source of such notices, and that the facility did not inform them adequately when their loved one's condition declined. The reviewer links this lack of communication to a larger accusation: facilities that work with hospice receive substantial payments for clients on hospice care, implying a financial incentive to maintain a certain narrative of stability. The writer shares a painful sequence in which they were finally informed of significant changes and, with hospice involvement, were compelled to bring their loved one home - who then passed away less than 24 hours later. They state they will report what they witnessed to the Social Security Department and express intent to pursue further action with an attorney.
This strongly negative account also paints a picture of pain management neglect. The reviewer claims that, if a patient on hospice needed pain medication directed by hospice, the staff would give only Tylenol rather than appropriate medications, leaving their loved one in considerable distress. They describe a scenario in which a grandmother was in significant pain and crying, and the reviewer characterizes the caregivers as indifferent. Allegations of broader misbehavior surface, including references to the possible withholding or mishandling of a wheelchair and a refusal to return belongings that belonged to the grandmother. The reviewer states that the owner was unreachable in person or by phone during the critical moments. The closing message is a fervent plea to others to be cautious and to protect loved ones, ending with a firm declaration that they have retained legal counsel and that the person in charge will have to answer for what happened.
Taken together, these narratives present a facility whose care appears highly dependent on factors such as staff engagement, family involvement, and the coordination with hospice services. One family member's experience highlights the positive potential of attentive, proactive care, regular communication, and active participation by the family in the resident's daily life. In sharp contrast, another family lays out a case of alleged neglect, miscommunication, possible mishandling of medications and equipment, and financial concerns tied to hospice care, urging readers to approach the place with vigilance and skepticism. The spectrum of testimony suggests that Villa San Juan Board & Care can be a comforting home for some, while for others it has been associated with fear, frustration, and serious concerns about safety and transparency.
For anyone considering Villa San Juan Board & Care, these accounts underscore the importance of thorough due diligence. Prospective families might want to verify references directly, visit frequently and at varied times, ask pointed questions about activities, outings, and staff turnover, and confirm the facility's protocols for notifying families about changes in health status. It may also be wise to discuss hospice coordination and pain management plans in detail, review any bills or financial arrangements, and assess how the facility handles personal belongings and equipment. Ultimately, a decision about care should weigh both the reported positives - engaged families, attentive staff, and open communication when possible - and the serious concerns raised by other families who have described troubling experiences.
Villa San Juan Board & Care For The Elderly 2, located in Hemet, CA, is a warm and inviting assisted living community that provides exceptional care for seniors in need. Our home-like setting offers a range of amenities to ensure the comfort and well-being of our residents.
Our spacious dining room serves delicious meals that cater to special dietary restrictions, ensuring every resident receives the proper nutrition they need. Each room in our community is fully furnished, creating a cozy and familiar environment for our residents. Our housekeeping services ensure that all common areas and individual rooms are clean and well-maintained.
We understand the importance of staying connected in today's digital age, which is why we provide Wi-Fi/high-speed internet access throughout our community. Residents can easily communicate with loved ones or explore their interests online. For those who prefer outdoor activities, our beautiful garden provides a peaceful and serene space to relax or engage in light exercise.
At Villa San Juan Board & Care For The Elderly 2, we prioritize the health and well-being of our residents. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers to ensure each resident's safety and comfort. We also coordinate with health care providers to provide comprehensive care for any specific medical needs.
Managing medications can be complex, but our experienced team takes care of medication management for each resident to ensure they receive the right dosage at the right time. Meal preparation and service are done by trained professionals who accommodate special dietary restrictions as needed.
Transportation arrangements are made for medical appointments or other outings, allowing residents to attend doctor's visits without any hassle. Additionally, scheduled daily activities keep residents engaged and entertained while fostering social connections within our community.
Villa San Juan Board & Care For The Elderly 2 benefits from its convenient location in Hemet, CA. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and a hospital in close proximity, ensuring that residents have easy access to essential services and entertainment options.
At Villa San Juan Board & Care For The Elderly 2, we strive to create a comfortable and caring environment where seniors can thrive. Our dedicated team is committed to providing exceptional care and support to our residents while promoting their independence, dignity, and overall well-being.
Villa San Juan Board & Care For The Elderly 2 is located at 786 De Passe Way, Hemet, CA 92544 in Riverside County, California
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