Villa San Juan Board & Care For Elderly
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798 De Passe Way, Hemet, CA 92544
For more information about senior living options: (844) 490-3973
The facility was described as a wonderful home where the Aunt Ethel lived and the family loved it. The care provided to the mom was excellent, including thoughtful dietary management and hospice support. Regular family visits were welcomed by the staff, and the family stayed actively involved in the mom's care. Caregivers, nurses, the case worker, and the minister provided ongoing communication, with Dory offering emotional support. The reviewer would highly recommend Villa San Juan Board & Care to others.
The reviewer claimed there were no activities for residents and that the owner took them out only once during the mother's stay. The reviewer claimed there was no notification to family when the loved one's health was declining. The reviewer alleged that hospice-driven payments influenced care decisions, implying improper motives. The reviewer described the care as inadequate, noting the loved one was in pain and only Tylenol was provided instead of appropriate pain medication. The reviewer stated the owner was unavailable in person or by phone. The reviewer claimed a wheelchair brought in by family was not returned and suggested it might have been sold. The reviewer warned that appearances were deceptive, saying "salt looks like sugar." The reviewer said they would report the incidents to the Social Security Department.Two distinctly different portraits emerge from the experiences people describe at Villa San Juan Board & Care. On the one hand, there are gentle memories of a warm, well-run home where a loved one thrived under attentive care and regular, personal involvement from family. On the other hand, there are alarming accounts of neglect, miscommunication, and practices that raised serious concerns about how residents were treated, especially when hospice care was involved. Taken together, the collection of statements paints a complicated picture of a facility that can feel like a haven to some families and a source of deep fear and frustration to others.
One family's experience began with optimism and trust. They recount moving their mother into Villa San Juan with the expectation that the home would deliver the kind of daily engagement and support they'd hoped for. Before the move, they were told about activities and outings for residents, and the description sounded almost "too good to be true." For this family, the owner's assurances extended to a social worker who was described as a very good friend of the owner, suggesting a network of staff and partners that would keep residents connected and active. Their confidence grew as they observed a positive tone around the care environment. The transition felt like a new lease on life for their loved one, particularly since the mother was on hospice care, a situation that required close coordination and trust.
What followed for this family was a deeply hands-on level of involvement. They visited regularly - five to seven days a week, day or night - and felt welcomed as part of their loved one's care team. They were in ongoing communication with caregivers, the nurse, the case worker, and even the minister, and they describe a staff member named Dory as providing emotional support that helped sustain them through the process. The narrative emphasizes the importance of being engaged and present as children, asserting that their own involvement was crucial to ensuring their mother received the best possible care. Based on their account, they would recommend Villa San Juan Board & Care to others, reflecting a strong sense of gratitude for the care their loved one received during a period when medical needs were significant and grief was ever-present.
In stark contrast, another reviewer offers a scathing and urgent warning about the same facility. This account begins with a clear imperative: "Do not take your loved ones there." The reviewer alleges a troubling lack of timely notification when a resident's health was in decline, insisting that only hospice services alerted them to changes in condition. They recount a direct exchange with the owner that suggested there was nothing wrong - "she eating but not like she use too" - which the reviewer interpreted as a denial of obvious problems. The claim is that the facility benefited financially from hospice involvement, implying a conflict of interest and prompting the assertion that hospice providers pay substantial fees to handle clients on hospice care.
The negative account escalates into specific, painful allegations about care quality. The reviewer claims that when pain management was needed, the facility refused to administer prescribed medications, instead offering Tylenol, and that their loved one suffered as a result. They describe a grandmother who was in visible distress, crying out in pain, and insist that the caregivers did not respond with appropriate intervention. Further, they describe a series of troubling incidents, including the purported loss or withholding of a wheelchair brought to the facility, with the owner allegedly defending the decision or being unavailable to resolve the situation. The testimony emphasizes a pattern of unavailability and a perceived disregard for the resident's comfort and dignity.
As this account unfolds, the reviewer expresses a belief that the facility's practices could amount to more than poor oversight. They suggest possible exploitation or mismanagement, implying that the owner's behavior warrants formal scrutiny and accountability. The tone shifts from lament to resolve as the reviewer states that they are pursuing legal avenues and intends to report to the Social Security Department, signaling a determination to seek redress and protect others from similar experiences. The overall message is a stark warning that behind the smiles and the appealing exterior, there may be serious failures in care, communication, and ethical conduct.
Together, these voices illustrate the polarized experiences that can occur within the same care setting. One family's trust, frequent engagement, and visible involvement yielded a sense of security and a strong recommendation, while another family's fear and outrage point to neglect, poor communication, and potential harm to residents' well-being. The divergence emphasizes how vital consistent, transparent care is, especially in homes serving vulnerable populations, and it highlights the crucial role of active family involvement, regular documentation, and independent oversight.
For anyone evaluating Villa San Juan Board & Care, the narratives underscore the importance of thorough due diligence. Prospective families should seek firsthand impressions from current residents and other families, request detailed information about activity schedules and outings, and confirm how health changes are communicated, especially when hospice services are involved. It is also essential to verify pain management protocols, medication administration practices, and how belongings and equipment are tracked and returned. Above all, maintaining open lines of communication with the facility, clinicians, and, when necessary, regulatory bodies can help ensure that a loved one's comfort, dignity, and safety are prioritized. The accounts serve as a powerful reminder that careful monitoring, proactive engagement, and clear expectations are critical in any setting providing long-term care.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Villa San Juan Board & Care For Elderly in Hemet, CA is a caring and comfortable assisted living community that provides exceptional care and amenities for elderly individuals. This board and care home offers fully furnished accommodations with a dining room where residents can enjoy delicious meals prepared by our dedicated staff. The community also features a beautiful garden and outdoor space for residents to relax and socialize.
At Villa San Juan, we understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services to ensure the comfort of our residents. Additionally, our team assists with move-in coordination to help new residents settle in smoothly.
We prioritize the well-being of our residents by offering various care services. Our compassionate staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also collaborate closely with health care providers to coordinate any necessary medical care for our residents. For individuals with diabetes or special dietary restrictions, we offer specific meal planning options.
Transportation arrangement for medical purposes is available, ensuring that residents can easily access necessary appointments. Furthermore, nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals provide convenient resources for our community members.
To enhance the quality of life at Villa San Juan Board & Care For Elderly, we offer scheduled daily activities designed to engage and entertain our residents. Whether it's enjoying a cup of coffee at one of the nearby cafes or taking a leisurely stroll in one of the parks nearby, there are plenty of opportunities for recreation.
When it comes to finding an assisted living community that promotes independence while providing exceptional care and services in Hemet, CA, Villa San Juan Board & Care For Elderly is an excellent choice.
This part of Hemet, California offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable place to live. With several physicians and pharmacies nearby, access to healthcare services is readily available. Additionally, there are a few restaurants and cafes where residents can enjoy dining out or grabbing a coffee with friends. The area also boasts some beautiful parks for leisurely walks or picnics in nature. For those who enjoy cultural activities, there is a small theater for entertainment options. Overall, this neighborhood provides a mix of essential services and recreational opportunities that could make it a suitable choice for senior living.
Villa San Juan Board & Care For Elderly is located at 798 De Passe Way, Hemet, CA 92544 in Riverside County, California
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