Valley Healthcare Center in Fresno, CA

Information last verified:

4840 East Tulare Avenue, Fresno, CA 93727

For more information about senior living options: (844) 490-3973

4.1 from 11 reviews
5 stars
7
4 stars
2
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1 stars
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Overall Review of Valley Healthcare Center

Pros

  • pro The staff were always very attentive and caring.
  • pro The building was clean and well organized.
  • pro The administrator and the managers are always quick to respond to and help resolve questions and concerns.
  • pro The nurses and CNAs were caring and compassionate.
  • pro The nursing leaders are warm and caring.
  • pro The therapy department gave her the strength to return to independent living.
  • pro She enjoyed her stay and would highly recommend it to family members and friends.
  • pro The director, therapists, and all the staff are wonderful and always happy, which makes for a very positive atmosphere.

Cons

  • pro The reviewer states that the father was placed there and almost died under their care.
  • pro They had to call 911 to remove him after arriving to find him sick.
  • pro A nurse claimed she was busy and could not help.
  • pro The father was taken to CMCC where doctors said he was septic and had pneumonia and might not live through the night.
  • pro The reviewer saw an old woman with dried feces all the way down her leg.
  • pro They describe the facility as understaffed and accuse it of prioritizing money over care.
  • pro The director Charmain is described as very unprofessional, lying, and providing no clear information; she allegedly said the patient was not dying while the patient died the next day.

Review

Valley Healthcare Center in Fresno is best suited for families seeking solid post‑acute rehabilitation and steady, hands‑on nursing care for seniors who want to regain independence after hospitalization. The community consistently earns praise for an attentive staff, a clean, well‑organized building, and administrators who respond quickly to questions or concerns. The strongest value lies in residents transitioning from hospital stays, whether recovering from a heart event, orthopedic surgery, or VA rehab, where therapy services are a central pillar. In these cases, families report therapy teams and nursing staff coordinating closely to rebuild mobility, endurance, and daily functioning, supporting a return home or to a less intensive living arrangement.

However, potential residents should consider alternatives if ongoing, high‑acuity oversight is essential or if staffing levels appear uncertain. One highly critical account describes a veteran’s family facing a grave deterioration in care, alleging understaffing and delayed assistance that culminated in an emergency transfer and a near‑fatal outcome. Additional reports point to management friction, including claims of unprofessional behavior by a director and gaps in communication. While these stand as outliers amid a mix of overwhelmingly positive impressions, they signal areas where risk can materialize when staffing and leadership are not consistently reliable.

From the strongest perspective, Valley Healthcare Center shines in day‑to‑day care. The nursing team, registered nurses, licensed nurses, and CNAs, are described as compassionate and attentive, consistently meeting personal needs without rushing residents. Nursing leadership is regularly cited as warm and supportive, with administrators who listen and act on questions, concerns, and care plans. The building itself earns praise for cleanliness and organization, reinforcing a sense of safety and dignity. Therapy services receive particularly strong endorsements, with residents and families noting meaningful gains and a clear route back to independent activity under the guidance of therapists who coordinate closely with nursing staff.

Counterbalancing these strengths are concerns raised about management and day‑to‑day risk. Specific complaints cite inconsistent or behind‑the‑scenes communication, including allegations that a director misrepresented information or failed to provide reliable contact details. A recurrent risk cited across experiences is staffing adequacy, whether enough nurses and aides are available to meet urgent needs and monitor residents effectively. These reports do not define the facility’s entire operation, but they illuminate potential vulnerabilities where sudden shifts in staff coverage or leadership approach could impact safety and responsiveness.

The key pros offset many of the cons when measured against typical post‑acute outcomes: strong direct care, robust rehab, fast administrative responsiveness, and a clean, organized environment create meaningful value for families prioritizing recovery and daily comfort. Where the negative narratives hit hardest are in the areas of staffing reliability and leadership consistency, which can undermine trust in critical moments. For families evaluating Valley Healthcare Center, the prudent path pairs a concrete, current assessment of staffing levels and response times with a thorough discussion of care plans, including the pace and goals of therapy, medication management, and escalation protocols. In other words, the positives can outweigh the risks if governance and staffing practices are transparent and dependable.

Bottom line: Valley Healthcare Center is a practical choice for seniors needing post‑acute rehab and ongoing nursing support, especially when therapy and bedside care are valued and staff are described as genuinely caring. It is advisable to visit, speak with multiple staff members, and request recent staffing data and performance indicators. Those who require very high acuity supervision, have concerns about leadership consistency, or need specialized memory support may want to explore alternatives or compare with nearby options. For suitable candidates, the combination of attentive care, rehab potential, and a clean environment makes Valley Healthcare Center a compelling option, provided that upfront conversations confirm staffing stability and reliable administration.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Fresno Yosemite International (3 miles away) Fresno Yosemite International (3 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Valley Healthcare Center in Fresno, CA is a skilled nursing facility that provides comprehensive care services to its residents. The facility offers various amenities to ensure the comfort and convenience of its residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet. There is also a dining room where residents can enjoy their meals. For those who prefer cooking their own meals, there is a kitchenette available. Housekeeping services are provided to maintain cleanliness and tidiness.

Valley Healthcare Center offers 24-hour supervision to ensure the safety and well-being of its residents. Trained staff members are available to provide assistance with activities of daily living, such as bathing, dressing, and transfers. The facility coordinates with healthcare providers to ensure that all medical needs are met. Medication management is also provided to assist residents in taking their prescribed medications properly.

In terms of dining, Valley Healthcare Center accommodates special dietary restrictions, ensuring that all residents receive appropriate nutrition for their specific needs. Meal preparation and service are offered to provide delicious and balanced meals for the residents.

The assisted living community also focuses on promoting mental wellness among its residents through a dedicated program. Scheduled daily activities are planned to keep the residents engaged and entertained throughout the day.

Additionally, Valley Healthcare Center is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access for residents to various services and amenities in the surrounding area.

Overall, Valley Healthcare Center provides a comfortable and supportive environment where residents can receive high-quality care while enjoying a range of amenities and nearby conveniences.

Nearby Places of Interest

Restaurants

  • Los Panchos Mexican Restaurant (0.5 miles)
  • Panda Express (1 miles)
  • Taco Bell (1.6 miles)
  • McDonald's (1.6 miles)
  • KFC (1.6 miles)
  • Carl's Jr. (1.6 miles)
  • Burger King (2 miles)

Pharmacies

  • Medicine Shoppe (0.9 miles)
  • Walgreens (1.9 miles)
  • Rite Aid (2 miles)
  • Rite Aid (2.7 miles)
  • Buker & Colson Medicine Chest (2.8 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.3 miles)

Physicians

  • Robert Julian (1.1 miles)
  • Internal Medicine, Fresno Community (2.7 miles)
  • Dominic Dizon MD (2.7 miles)
  • Community Regional Surgical Services (2.7 miles)
  • Internal Medicine Clinic (2.7 miles)
  • Omni Women's Health (2.8 miles)
  • Bautista Medical Group (3 miles)

Places of Worship

  • Butler Pentecostal Church Of God (1.9 miles)
  • Free Grace Church (3.2 miles)
  • St Paul's United Methodist Church (3.4 miles)
  • First Church Of God (3.8 miles)
  • St Paul Newman Center (5.3 miles)

Transportation

  • Fresno Yosemite International Airport, Cell Phone Waiting Area (2 miles)
  • Baggage Claim (2 miles)
  • Fresno Yosemite International Airport (FAT) (2.1 miles)

Cafes

  • Donut Hole (2.5 miles)
  • Kuppa Joy Coffee House (4.2 miles)
  • Collect Coffee Bar (4.8 miles)
  • Panera Bread (5.1 miles)
  • Kuppa Joy Coffee House (5.9 miles)

Hospitals

  • Fresno Comm Hosp-Cardiology (2.7 miles)
  • Neuroscience Institute at Community Regional Medical Center (2.7 miles)
  • VA Central California Health Care System (3.3 miles)
  • Va Hospital (3.3 miles)

Parks

  • Green Park (3.3 miles)
  • Melody Park (3.8 miles)

Theaters

  • Regal Manchester - Fresno (3.9 miles)
  • Maya Cinemas Fresno 16 (4.8 miles)

Frequently Asked Questions

Where is Valley Healthcare Center?

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