Pacific Gardens Nursing and Rehabilitation Center

Pros

• Some nurses at Pacific Gardens are very kind and attentive, particularly the younger ones.
• The facility is overall clean and does not have the typical nursing home smell.
• Residents enjoy various activities, such as singing and bingo, which contribute to a lively atmosphere.
• Staff members are friendly and know residents by name, creating a welcoming environment.
• One resident expressed satisfaction with their shared room and appreciated the quality of food provided.
• Therapists demonstrate persistence in encouraging patients to engage in therapy, contributing to their recovery.

Cons

• The staff at Pacific Gardens often appears detached and unresponsive to the residents' needs.
• Many residents beg for help, but staff members are seen laughing and focused on their personal cell phones instead of assisting them.
• Meals served at the facility are described as unappetizing, not even fit for a worst enemy.
• A resident's personal belongings, including valuable items like a wedding ring, were stolen multiple times with no investigation or resolution from management.
• Patients experienced inadequate therapy and care due to staff assumptions about their conditions, leading to premature discharges.
• The cleanliness of the hallways was questioned, with an obvious smell of urine noted by visitors.
• There were significant delays in emergency response, such as taking over three hours to call an ambulance for a resident who had been bleeding.
• Family members expressed regret about choosing Pacific Gardens due to their loved ones experiencing neglect and poor treatment during recovery.

Review

Pacific Gardens Nursing and Rehabilitation has been the subject of mixed reviews from families and residents, highlighting a diverse range of experiences that paint a complex picture of the facility. On one hand, some reviewers have shared positive accounts of their loved ones’ experiences while residing at Pacific Gardens. A notable observation is the efforts made by staff to engage residents through activities such as musical performances and holiday celebrations. There are mentions of decent meal provisions, with some family members expressing satisfaction with the food quality—something emphasized by one reviewer who noted how well staff adapted meals to meet dietary needs.

Conversely, several accounts illustrate significant concerns regarding care and management at Pacific Gardens. One family recounts distressing experiences involving inadequate attention from staff, alleging that residents were left begging for help as caregivers appeared distracted and unengaged. The alarming reports of personal belongings going missing—including wedding rings—and claims of insufficient responsiveness to reported thefts cast a shadow over the trustworthiness and professionalism expected from caregiving staff. This pattern of neglect contributed to a family's decision to seek alternative accommodations for their loved one, only to be met with challenges in transferring her out due to what they termed bureaucratic run-arounds.

A recurring theme across various reviews is the disparity in care received by different patients within Pacific Gardens. Some individuals noted that while younger nurses displayed kindness and dedication, others encountered less attentive or even rude staff members. The inconsistency in patient care was particularly poignant when discussing therapy sessions; families felt insufficient support was provided for rehabilitation efforts, especially concerning patients with conditions like Parkinson's disease. Concerns were raised about perceived dismissiveness towards patients’ potential improvement—a statement reflecting broader anxieties related to progressive illnesses.

Families also voiced dissatisfaction regarding logistical issues at the facility. Delays in communication were mentioned frequently; long wait times for phone answers once front desk staff had left were frustrating for multiple visitors trying to reach their loved ones. Additionally, reviewers expressed discomfort over room arrangements that sometimes led to detached living conditions for residents sharing rooms—a situation that contributed to feelings of confinement or sadness among longer-term inhabitants.

While it’s clear that some residents find joy in participating in creative activities like singing or playing games—often facilitated by engaged staff—issues such as unpleasant odors within hallways and general cleanliness became critical points of concern in other accounts of life within Pacific Gardens. The transition into shared living spaces appears jarring for some residents who might prefer more privacy during vulnerable times in their lives.

Ultimately, the overall sentiment surrounding Pacific Gardens Nursing and Rehabilitation highlights the necessity for prospective patients' families to conduct thorough research prior to making decisions about care facilities. Many reviews highlight not just individual grievances but also emphasize an urgent plea: advocate closely for loved ones receiving care; maintain open lines of communication with both medical teams and administrative personnel so concerns can be addressed promptly.

In conclusion, evaluations of Pacific Gardens represent a tapestry woven from both commendations and critical observations alike—not only providing insight into what works well but also serving as a cautionary tale regarding potential pitfalls in nursing home environments that can significantly impact resident wellness and family peace-of-mind. Those considering this facility should weigh these varied experiences carefully against their unique needs before making informed choices about where their loved ones will receive care during sensitive times.

Located in Fresno, California, this part of town offers a variety of amenities and services that cater to the needs of seniors. With a range of dining options such as Panda Express, Los Panchos Mexican Restaurant, and Di Cicco's Sunnyside nearby, residents can enjoy a diverse selection of cuisine. In terms of healthcare, there are several pharmacies including Walgreens and Rite Aid, as well as physicians like Robert Julian and Dominic Dizon MD within a short distance. Transportation is convenient with Fresno Yosemite International Airport just a few miles away. For recreation and relaxation, parks like Green Park and Melody Park provide green spaces for leisurely strolls. Places of worship such as Butler Pentecostal Church Of God and Free Grace Church offer spiritual support for those seeking it. Overall, this neighborhood in Fresno provides a well-rounded environment for seniors looking for a comfortable and convenient place to call home.

Restaurants

• Panda Express (0.2 miles)
• Los Panchos Mexican Restaurant (0.9 miles)
• Wendy's (0.9 miles)
• Di Cicco's Sunnyside (1 miles)
• McDonald's (1 miles)
• Sunnyside Delicatessen (1.2 miles)
• Burger King (1.3 miles)

Pharmacies

• Walgreens (0.9 miles)
• Rite Aid (0.9 miles)
• Medicine Shoppe (1.1 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (3.6 miles)
• Buker & Colson Medicine Chest (3.9 miles)
• CVS Pharmacy (4.3 miles)

Physicians

• Robert Julian (2.1 miles)
• Dominic Dizon MD (3.7 miles)
• Internal Medicine, Fresno Community (3.8 miles)
• Community Regional Surgical Services (3.8 miles)
• Internal Medicine Clinic (3.8 miles)
• Omni Women's Health (3.8 miles)
• Fresno County Mental Health (3.9 miles)

Transportation

• Fresno Yosemite International Airport, Cell Phone Waiting Area (2.2 miles)
• Baggage Claim (2.3 miles)
• Fresno Yosemite International Airport (FAT) (2.3 miles)

Parks

• Green Park (2.3 miles)
• Melody Park (3.4 miles)

Places of Worship

• Butler Pentecostal Church Of God (2.8 miles)
• Free Grace Church (4.1 miles)
• St Paul's United Methodist Church (4.5 miles)
• First Church Of God (4.7 miles)
• St Paul Newman Center (6 miles)
• Clovis Christian Church (6.2 miles)

Cafes

• Donut Hole (3.5 miles)
• Panera Bread (5.1 miles)
• Kuppa Joy Coffee House (5.3 miles)
• Collect Coffee Bar (5.3 miles)
• Kuppa Joy Coffee House (6 miles)

Hospitals

• Fresno Comm Hosp-Cardiology (3.7 miles)
• Neuroscience Institute at Community Regional Medical Center (3.8 miles)
• VA Central California Health Care System (4.3 miles)
• Va Hospital (4.3 miles)

Theaters

• Regal Manchester - Fresno (5 miles)
• Maya Cinemas Fresno 16 (5.3 miles)