1240 Broadway Plz, Fresno, CA 93721
To contact a resident: (559) 266-9946
For more information about senior living options: (866) 208-4318
Masten Towers Costs & Pricing
Masten Towers offers a private room option priced at $5,200 per month, which reflects its premium amenities and services. In comparison, the average monthly cost for private rooms in Fresno County is significantly lower at $3,589, while the state average stands at $3,939. This places Masten Towers above both county and statewide averages, indicating a focus on delivering enhanced care and living experiences tailored to residents' needs. Although the higher cost may seem steep relative to surrounding options, it suggests a commitment to quality that can be appealing for individuals seeking a more luxurious and supportive environment.
| Floor plans | Masten Towers | Fresno County | California |
|---|---|---|---|
| Private | $5,200 | $3,589 | $3,939 |
Overall Review of Masten Towers
Pros
It is a great place to live, and the staff are very friendly.- The staff are friendly, and the security team does a good job of keeping riff raff out of the building.
- The management, staff, and residents are great.
- The community offers trips that residents can sign up for in advance.
- It is quiet, peaceful, affordable, and has a great view.
- It is considered a good place to conduct paranormal research.
Cons
The reviewer notes rude and racist behavior from resident guests and security guards, implying racism is alive at the location.- Carpets in rooms and hallways are dirty and smell like mold.
- The place has changed a lot over the years, leading the reviewer to think twice about applying to live there.
Review
Masten Towers in Fresno is best suited for seniors who want an affordable, low-stress retirement option with dependable security and an active social calendar. The community emphasizes safety, quiet living, and a built-in resident network, which helps many residents feel settled after years of independent living. Longstanding residents speak to stable management and a staff that knows the building and its rhythms, while the calendar of trips and group activities offers ongoing engagement. This environment works best for those who can tolerate some rough edges, especially in cleanliness and consistency, in exchange for lower costs and a straightforward social framework.
The strongest practical upside is the combination of approachable staff, a capable security presence, and a range of resident-led activities. Reviews consistently highlight friendly personnel and responsive management in favorable terms, with residents expressing appreciation for the security team’s role in maintaining a peaceful atmosphere. The on-site programs, trips and excursions that require advance signup, offer meaningful opportunities to stay connected and active. Add in quiet corridors, scenic views, and affordable rents, and the picture is of a community that rewards regular participation and steady routines.
Yet significant cautions accompany those positives. Several reviews catalog tangible maintenance issues, dirty carpets and odors described as mold-like in rooms and hallways, that detract from everyday comfort. More troubling are reports of rude or racist behavior attributed to some residents and security personnel, along with questions about who truly oversees enforcement and resident relations. A sense of turnover or shifting standards over time further colors the perception of reliability. These elements can stain the daily experience and erode confidence in consistent, respectful handling of concerns.
When weighing pros against cons, the balance hinges on priorities. For families prioritizing security, social connectivity, and budget-conscious living, the positives can offset the negatives if maintenance and conduct concerns are addressed promptly and transparently. The presence of a seasoned staff and a stable management voice can translate into dependable day-to-day life, provided residents feel heard and safety remains unwavering. However, for those who cannot tolerate perceived discrimination, inconsistent policy enforcement, or ongoing cleanliness problems, the advantages may not be enough to justify the risk.
Alternatives become worth considering for families with stricter standards on professionalism and upkeep. There are Fresno options that emphasize higher cleanliness standards, more transparent complaint resolution, and a more consistently respectful environment. Prospective residents should compare floor plans, visit multiple times at different hours, and speak directly with current tenants about real-world daily life, not just marketing impressions. Look for facilities with clear, documented processes for addressing concerns, and ask how maintenance requests are tracked and prioritized.
In conclusion, Masten Towers offers a pragmatic choice for budget-minded seniors who want safety, social engagement, and a straightforward, community-focused lifestyle. It can be a strong fit for residents who value stability and activity programs and who can tolerate occasional cleanliness lapses and questions about management responsiveness. For families where discrimination, inconsistent leadership, or routine maintenance failures are non-negotiables, it is prudent to survey alternatives and enter with clear expectations. A well-informed visit, talking to multiple residents, probing management responses, and verifying maintenance timelines, will determine whether this community becomes a trusted home or a stepping stone to a different Fresno option.
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