The Terraces At San Joaquin Gardens Village

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  • Interior

    A cozy dining area with wooden chairs and tables, illuminated by natural light.
  • Outdoors

    A tranquil courtyard featuring a multi-tiered fountain surrounded by blooming purple flowers.
  • Decor

    A cozy bedroom with a wooden bed, ceiling fan, and soft lighting.
  • Living Room

    A view from the kitchen featuring a granite countertop with a sink, overlooking the living room area.
  • Building

    A landscaped entrance to 'The Springs' featuring a garden and sign under a cloudy sky.
  • Architecture

    Colorful apartment buildings in an urban residential area.
  • Bedroom

    A cozy bedroom featuring a single bed with colorful bedding, a ceiling fan, and elegant decor.
  • Trees

    A modern apartment complex with well-maintained landscaping during the daytime.
  • Windows

    A modern kitchen with granite countertops and stainless steel appliances.
  • Dining

    A cozy restaurant interior with a curved counter and seating area.
  • Landscaping

    A modern apartment building overlooks a well-maintained grassy lawn with scenic mountain views under a cloudy sky.
  • Kitchen

    A modern, cozy apartment interior with an open living room and kitchen layout.
  • Garden

    Beautifully landscaped courtyard of an apartment complex with pathways and greenery.
  • Entrance

    The exterior of a modern hotel with a welcoming entrance and well-maintained landscaping.

The Terraces At San Joaquin Gardens Village

5551 North Fresno Street, Fresno, CA 93710

For more information about senior living options: (844) 490-3973

4.2 from 47 reviews
5 stars
35
4 stars
3
3 stars
1
2 stars
0
1 stars
8

Assisted Living Memory Care Skilled Nursing Facility

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    Overall Review of The Terraces At San Joaquin Gardens Village

    Pros

    • pro The Terraces is described as a beautiful retirement community with clean facilities and ample staff.
    • pro The staff are kind, helpful, and genuinely concerned for residents.
    • pro Residents feel a strong sense of community and are supported by staff who engage with them and form bonds.
    • pro The Terraces offers a wide range of activities and exercise classes to keep residents active.
    • pro The rooms and apartments are updated and comfortable, and the grounds are beautiful and safe.
    • pro Families experience peace of mind knowing their loved ones are well cared for while preserving independence.
    • pro Moving to The Terraces can be smooth and well-supported by attentive sales teams and transition services.
    • pro The Terraces is described by some as magical and as a little bit of heaven on Earth.

    Cons

    • pro The 1-star reviews are warranted due to lack of timely care and apathy from caregivers.
    • pro A reviewer reported that their dad died under the facility's care and never received condolences or outreach.
    • pro A reviewer observed a resident being served cold food and treated with a cold approach by staff.
    • pro A commenter said they would not let a relative buy into the place, citing poor communication and suspicion.
    • pro There was an incident where a gold partial denture was taken during the night while the resident was in hospice care.
    • pro A reviewer described rude comments from staff to a family member after discharge.
    • pro One reviewer noted ongoing concerns about communication, calling the situation "very suspicious."

    Review

    The experiences shared about The Terraces at San Joaquin Gardens paint a picture of a place that many families come to trust deeply. One point of warmth stands out early: Erica, the concierge, emerges not just as a helpful contact but as someone who has history with the family she's assisting. The writer describes Erica as kind, knowledgeable, and reassuring, noting that she used to work for their mom years ago and that running into her at a luncheon felt like a reassuring, almost fated confirmation that their mom would be well cared for. The sentiment extends beyond a single encounter, as mom even sends a cheerful hello - a small moment that reinforces how personal and human the place can feel when you're navigating major life transitions.

    The Terraces' environment is repeatedly described as welcoming and well-maintained. Reviewers call it a beautiful retirement community and a beautiful place for those at a certain life stage. Clean facilities, ample staff, and the sense that the community takes care of daily needs - from dining to home maintenance and transportation - are repeatedly highlighted. Residents and families speak of a staff that is kind, helpful, and genuinely concerned for residents' welfare and happiness, which contributes to a broader sense of security and belonging. The grounds, the updated rooms, and the overall atmosphere contribute to a perception that the Terraces is more than just a building; it's a place where daily life can feel comfortable and dignified.

    The process of moving to The Terraces is described as smooth and thoughtfully supported. A trio of sales professionals - Ruthie, Robyn, and Emilee - are singled out as especially helpful and generous with their time. Ruthie's guidance in conducting a financial analysis to determine eligibility is praised, and her practical assistance with selling the family home is portrayed as not only competent but compassionate. Even when plans changed - like shifting to a different floor plan - the staff's flexibility and problem-solving, along with Gentle Transitions handling the packing and unpacking, transformed what could have been an arduous move into a more peaceful transition. The overall tone is that of a partner in aging who makes complex logistics feel manageable rather than overwhelming.

    Community life at TSJG is repeatedly framed as a multifaceted and deeply engaging experience. The Terraces are portrayed as a place where residents can choose how they live: they can seek social events and exercise classes, or simply enjoy the opportunity for quiet time in their apartments. The sense of independence is highlighted alongside the assurance that help is available when needed. Many residents describe the living environment as homey and safe, where the grounds promote easy, everyday activity and where neighbors look out for one another. The testimonials emphasize a genuine sense of belonging - a community where neighbors become friends, and where the staff fosters connections that help people feel seen and valued.

    Longevity and consistency are key themes for those who have been there for years. One review notes a nine-year residency that has cemented a strong sense of community and trust in the staff. The commitment of the Terraces' team - across management, activities, meals, and maintenance - appears to be a defining feature. People talk about transparent financials and routine updates about how funds are used, which contributes to reassurance for residents and their families. The standard of care in the living areas is described as high, with many residents praising both the atmosphere and the practicalities of daily life, from meals to problem resolution. The sense that the Terraces can feel like "a little heaven on Earth" captures the emotional resonance these experiences have for families.

    However, the picture is not without its cautions. Several entries address concerns tied specifically to the skilled nursing facility that sits within or alongside the Terraces. Some reviewers describe 1-star experiences that revolve around care - timeliness, attentiveness, and genuine concern in the moment of need. These accounts mention cold food, a cold approach from caregivers, and general impressions of apathy among some staff, which contrast sharply with the warmer, more attentive interactions described elsewhere. A particularly difficult note shares the loss of a loved one while in the SNF, with the family feeling unacknowledged in their grief or offered condolences. These stories remind readers that while the Terraces may be exemplary in many aspects, the SNF component of the community has, at times, fallen short in the eyes of families.

    Interwoven with the strength of community and the praise for staff is a reminder to stay vigilant and informed. Some reviews recount communication gaps, such as a lack of timely updates about a friend's status or concerns about how well the community keeps families in the loop. There are even unsettling mentions of personal property issues and theft, which cast a shadow on the otherwise glowing portrait of care. Even so, many reviewers still consider The Terraces to be one of the best facilities in Fresno, acknowledging that while the SNF experiences raise serious concerns, the overall environment - especially for those seeking aging in place with supportive options - remains compelling and valuable for many families.

    In sum, the Terraces at San Joaquin Gardens presents a nuanced landscape of care and community. For many families, the experience is marked by warmth, personalization, and a well-orchestrated transition into senior living, underscored by attentive staff, robust activity calendars, and a sense of belonging that makes residents feel seen and cared for. At the same time, the more challenging stories focusing on the SNF can be stark reminders that no care setting is perfect, and that ongoing attention to timely, respectful care and clear communication remains essential. Taken together, the reviews portray a place that succeeds in creating a compassionate, well-run environment for most residents, while also acknowledging the serious issues that can arise in its care facilities and the need for continued improvement in those areas. For families weighing options, The Terraces offers a strong case as a supportive, engaging home during the later chapters of life, tempered by prudent consideration of the SNF experience and the importance of staying closely involved in loved ones' daily care.

    Features

    Housing

    • 79 resident community capacity 79 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Fresno Yosemite International (5 miles away) Fresno Yosemite International (5 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Terraces At San Joaquin Gardens Village in Fresno, CA offers a range of care services including memory care and skilled nursing facility care. Residents can enjoy a variety of amenities such as a beauty salon, cable or satellite TV, community-operated transportation, a computer center, and a fitness room. The community also provides fully furnished living spaces with private bathrooms, restaurant-style dining options, and access to a small library.

    Care services include 24-hour call system and supervision, assistance with activities of daily living like bathing and dressing, as well as transfers. Specialized memory care programming is available for residents with mild cognitive impairment. The community also offers medication management and assistance with diabetes diets and special dietary restrictions.

    Residents can engage in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, the surrounding area provides convenient access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    Overall, The Terraces At San Joaquin Gardens Village provides comprehensive care services coupled with numerous amenities and engaging activities to create a vibrant assisted living community where residents can thrive.

    Nearby Places of Interest

    Located in the Central Valley of Fresno, California, this area offers a convenient and accessible location for senior living. With various medical facilities nearby such as SleepQuest, Neuro Pain Medical Center, and Nephrology Associates, seniors can easily access healthcare services. Additionally, there are plenty of dining options including Taco Bell, The Cheesecake Factory, and Chick-Fil-A for a variety of culinary experiences. For spiritual needs, places of worship like St Anthony of Padua and First Church Of God are within a short distance. The neighborhood also features pharmacies like Walgreens and CVS Pharmacy for medication needs. To unwind and enjoy leisure activities, seniors can visit parks like Woodward Park or catch a movie at theaters such as Regal Edwards Fresno Screenx. Overall, this part of Fresno provides a well-rounded environment suitable for senior living with its convenient amenities and services.

    Physicians

    • SleepQuest - Central Valley Patient Service Center (0.1 miles)
    • Paramjit S. Fagoora, MD - Clear Vision Medical Center (0.2 miles)
    • Ketsana Vilaysane (0.6 miles)
    • Neuro Pain Medical Center (0.6 miles)
    • Advanced Medical Imaging (0.7 miles)
    • Nephrology Associates (1.4 miles)
    • Valley Endocrine & Valley Research - Norwood Paul C MD (1.4 miles)

    Restaurants

    • Taco Bell (0.4 miles)
    • Rally's (0.7 miles)
    • The Cheesecake Factory (0.8 miles)
    • Chick-Fil-A (0.8 miles)
    • The Old Spaghetti Factory (1.5 miles)
    • McDonald's (1.6 miles)
    • In-N-Out Burger (1.6 miles)

    Hospitals

    • Childrens Hospital Central California (0.5 miles)
    • Saint Agnes Medical Center (1.5 miles)
    • Kaiser Permanante (1.7 miles)

    Pharmacies

    • Walgreens (0.6 miles)
    • CVS Pharmacy (0.7 miles)
    • Pharmatron (0.7 miles)
    • CVS Pharmacy (1.3 miles)
    • Walgreens (1.6 miles)
    • Rite Aid (1.9 miles)
    • Cedar Pharmacy & Medical Supplies (2 miles)

    Places of Worship

    • St Anthony of Padua (1 miles)
    • St Paul Newman Center (1.3 miles)
    • First Church Of God (2.1 miles)
    • Free Grace Church (2.8 miles)

    Cafes

    • J Pot Mini Hot Pot & Bar (2.1 miles)
    • Dutch Bros (2.4 miles)
    • The Coffee Bean and Tea Leaf (2.7 miles)
    • Collect Coffee Bar (2.7 miles)

    Theaters

    • Regal Edwards Fresno Screenx, 4Dx & Imax (2.2 miles)
    • Regal Manchester - Fresno (2.5 miles)
    • Maya Cinemas Fresno 16 (2.7 miles)

    Parks

    • Woodward Park (2.4 miles)

    Frequently Asked Questions

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