Northpointe Healthcare Centre in Fresno, CA
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Information last verified:
668 East Bullard, Fresno, CA 93710
For more information about senior living options: (844) 490-3973
The care team works together to ensure patients are well cared for and families are supported. North Point is clean and well maintained, with a friendly and helpful staff. The staff are consistently kind, professional, and attentive to residents. The facility feels welcoming and like a family, with residents and staff connected warmly. CNAs and nurses are knowledgeable, caring, and compassionate, always prioritizing residents’ dignity and well-being. The therapy team is first class and helps residents make meaningful progress. Families express gratitude for the staff's kindness and dedication. The front desk and nursing staff are friendly, helpful, and respectful to visitors. Standout staff members, such as Deshawn and Deserie, are described as awesome and contribute to great care. The CNA program is highly regarded for its thorough training.
The facility is horrible with hospice aftercare, failing to check on the patient, leaving oxygen running after death, and not calling the family. The reviewer would not recommend this hospice due to mistreatment and abuse. The facility is described as the worst and most irresponsible they have ever experienced. The place is dirty and smells terrible, with patients not being cleaned properly. Clothes were lost with no follow-through or accountability. The nurses’ station does not answer the phone, making communications difficult. The facility is outdated, understaffed, and unorganized, and would not be recommended. There are reports of overmedication, lack of physical therapy, and alleged staff hacking phones to block calls. During the pandemic, neglect led to dehydration, bed sores, not bathing or feeding, and no access for family. The facility is described as uncaring and profit-driven.Northpointe Healthcare Centre in Fresno is best suited for families seeking a warm, hands-on skilled-nursing and rehabilitation environment where care feels personal and consistent. The community tends to attract seniors who want reliable, attentive staff, CNAs, RNs, and therapists who know residents by name and rally around recovery goals. It works for those who value clean, home-like surroundings, regular social engagement, and a rehab-forward program with visible teamwork across nursing, therapy, nutrition, and social services. In short, this facility stands out for families that prioritize a genuine sense of belonging and a care team that treats caregiving as a collaborative partnership rather than a cold transaction.
However, those who require impeccably consistent communication and weekend staffing may want to consider alternatives. A notable portion of reviews flag gaps in timely updates and responsiveness on certain days, which can erode confidence during a crisis or a transition year. While many experiences are positive, there are troubling anecdotes about hospice aftercare, lost belongings, and personnel issues. For families that cannot tolerate uneven information flow or unresolved concerns, it is prudent to compare with other options that demonstrate steadier communication and stronger incident follow-up across all shifts.
On balance, Northpointe’s core strengths center on a deeply compassionate care team and a clean, welcoming environment that residents and families consistently describe as warm and respectful. The staff is repeatedly praised for attentiveness, professionalism, and seamless coordination across departments to keep residents progressing toward goals. The nursing and rehab teams are frequently highlighted as reliable lifelines for recovery, with dedicated therapists and front-line caregivers who consistently go the extra mile to assist with daily tasks and keep families informed. Those advantages help offset occasional communication hiccups by providing dependable hands-on care and visible floor-level accountability.
Therapy services merit particular attention. Families report meaningful progress in rehabilitation, with therapists who are knowledgeable, persistent, and ready to adjust plans as needed. The program emphasizes measurable gains in function and mobility, supported by a nutrition program, attentive food service, and a social-work-like sensitivity from staff who coordinate to address emotional and practical needs. The environment also supports social connection through organized activities, family-friendly events, and regular outings, all of which sustain morale for residents and reassurance for families during the care journey.
Yet the experience is not uniform. The most serious concerns cited by reviewers touch on safety, staffing consistency, and management responsiveness. Some families report delays or failures in receiving timely care updates or in getting questions answered, and there are troubling anecdotes about neglect, mismanagement, and even privacy or security lapses. A few accounts describe missing personal items, maintenance or odor issues, and instances where paperwork or access to care was not handled as smoothly as expected. These reports underscore the risk that even a respected facility can falter, particularly when life becomes more complex or hospice needs arise. Prospective families should probe these areas directly during tours and request clear corrective plans.
When making a decision, frame the choice around what matters most: strong, empathetic caregiving and tangible rehab progress versus the risk signals around communication and consistency. If location, warmth of the environment, a cohesive care team, and evidence of rehabilitation success are the top priorities, Northpointe presents a compelling fit. Schedule a thorough on-site tour, request conversations with the therapy director and the charge nurse, and review the latest state inspection notes and incident history. Ask for weekend staffing details, care coordination workflows, and specific protocols for hospice or palliative situations. If a home-like atmosphere with proven staff cohesion and resident morale matters most, Northpointe is worth serious consideration. If airtight communication on every shift and flawless incident handling are non-negotiable, the search should continue elsewhere.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fresno Yosemite International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northpointe Healthcare Centre in Fresno, CA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and welcoming environment where seniors can enjoy independence and receive assistance with their daily activities, as needed.
The amenities at Northpointe Healthcare Centre cater to the various needs and interests of the residents. A beauty salon is available for personal grooming and pampering, while cable or satellite TV ensures that residents can stay entertained. Community operated transportation is provided to help residents get around town easily, whether it's for appointments or social outings. A computer center allows residents to stay connected with loved ones through the internet, and Wi-Fi/high-speed internet is available throughout the community.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining. For those who prefer a smaller setting, there is also a kitchenette available for personal meal preparation. Housekeeping services keep the community clean and tidy, allowing residents more time to relax and enjoy their surroundings.
Northpointe Healthcare Centre understands the importance of physical fitness and mental wellness for seniors, which is why they provide a fitness room and wellness center. These facilities offer opportunities for exercise and activities that promote overall well-being. In addition, there is a gaming room, small library, outdoor space, and garden where residents can relax or engage in hobbies.
The care services at Northpointe Healthcare Centre ensure that residents receive the support they need to live comfortably. With 24-hour call system and supervision, help is always just a button away. Assistance with activities of daily living such as bathing, dressing, transfers are provided by trained staff members. Medication management helps to ensure that medications are taken correctly.
Northpointe Healthcare Centre also takes special dietary restrictions into consideration when preparing meals for its residents. Whether it's diabetes diet or specific food allergies/preferences, the dining staff will accommodate individual needs. Transportation arrangements are available for non-medical purposes as well as for doctor's appointments, allowing residents to maintain their independence and access essential services.
In terms of nearby amenities, Northpointe Healthcare Centre is conveniently located near cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This allows residents to easily explore the surrounding area and enjoy various recreational and healthcare options in the vicinity.
Overall, Northpointe Healthcare Centre provides a supportive and enriching environment for seniors. With its array of amenities and care services, residents can live comfortably while enjoying a fulfilling lifestyle.
Northpointe Healthcare Centre is located at 668 East Bullard, Fresno, CA 93710 in Fresno County, California
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