Maxim Healthcare

Pros

• Maximum Health Care provides outstanding services.
• The AM and CRS Respite Team demonstrates exceptional professionalism, reliability, and dedication.
• The team's commitment to high-quality care has had a positive impact.
• Garden provides exemplary support and sets a standard of excellence for the organization.
• Trina advocates for child clients and delivers outstanding support; Sierra and Mary provide excellent respite care.
• Natalie has been a trusted guide and friend to the family, offering steadfast support through autism and ADHD.
• The Maxim Healthcare team delivered compassionate, well-coordinated care during a difficult period.
• Jacquie has brought transformative improvements for Kamryn, enabling progress with AAC and reducing meltdowns.
• Giovanni demonstrated persistence in coordinating in-home nursing access, a valuable service.
• The LVNs provided professional, competent, and kind in-home nursing care; a blessing to the family.
• Maxim Healthcare offers ABA therapy that is flexible and caring for families.
• The staff and clients at Maxim create a positive, supportive environment.

Cons

• Maxim Healthcare only services parts of the counties they operate in, leaving other families without access to services.
• They are not in the business to help children and will lie about insurance coverage.
• They kept reducing a child's ABA hours claiming insurance issues, which turned out to be false after contacting the insurer.
• Racist employees work at this location; they are unorganized and unprofessional.
• An employee named Jayden filed false reports with Children's Services against the parents, implying racial bias.
• A school-based BT caused a tantrum, left the child unattended, and disclosed the child's health information to school personnel.
• The IEP/Behavioral Intervention plan was deemed a lie, with claims they did not want to send the BT to the school.
• The actions led to the child being expelled from a private school.
• The compliance department did nothing to resolve the complaint.

Review

Across the many letters, messages, and comments shared about Maxim Healthcare Services, one thread remains constant: the organization has touched families in deeply meaningful ways, often through individual staff members who show up with dedication, compassion, and a readiness to advocate for those in their care. The collection of experiences includes stories of life-changing support in respite care, home nursing, and ABA services, as well as a handful of serious concerns about coverage, training, and conduct. Taken together, the reviews paint a complex portrait of a company that can be a lifeline for families in need, even as some families question how broadly its services are available and how well certain programs are implemented.

Several participants sing the praises of the AM and CRS Respite Team. They describe professionals who are not only reliable and capable but also deeply invested in the families they serve. Garden stands out in particular for consistently going above and beyond. Reviewers emphasize her professionalism, compassion, and unwavering dedication as a benchmark for excellent care - an example that reflects well on the organization as a whole and demonstrates how one staff member can elevate the experience of an entire family during stressful times. The sentiment is shared by others who highlight the team's ability to provide steady, quality support that families can depend on.

There are equally heartfelt tributes to specific individuals who advocate steadfastly for child clients. Trina is praised for outstanding support and advocacy, with families expressing gratitude for the way she works to ensure excellent respite care for their loved ones. The appreciation extends to the care team that brings respite services to life, including Sierra and Mary, whom families credit with delivering thoughtful and effective care. These voices emphasize the value of advocates who not only perform tasks but also fight to secure the best possible outcomes for children and families.

Among the most touching testimonials are those that highlight the personal impact staff have had on children and their families. Natalie is remembered as a beloved member of the family - "the best friend" to a son navigating autism and ADHD - and described as a guiding, compassionate presence who has helped families weather difficult periods. Another standout is Jacquie, whose approach is described as empathic, calm, and effective. A parent recounts remarkable improvements in their nonverbal, autistic son's engagement and skills, crediting Jacquie with helping him become an enthusiastic AAC device user, following directions, dressing independently, and reducing meltdowns. The tribute even notes an almost magical shift in perspective: Kamryn's progress is attributed to Jacquie's patient, structured, and positive method, culminating in a heartfelt wish to recognize her as Employee of the Month.

Beyond respite, some reviews recount profound gratitude for Maxim's involvement in medical care at the most challenging times. One family describes how Maxim's team cared for a spouse at home during a terminal illness and assisted with private insurance coordination, enabling a dignified and well-supported end-of-life experience. For these families, the organization's ability to mobilize resources, coordinate care, and navigate insurance barriers is framed as a vital service that brings relief and peace at a difficult juncture. The sense of being "in good hands" and supported through complex logistics is a recurring theme, underscoring the value many families place on reliable, compassionate, coordinated care.

Several voices acknowledge the organization's positive impact in different contexts - nursing at home for a child after a prolonged hospital stay, or the comfort of knowing a child is safely cared for in familiar surroundings. Some reviewers speak highly of transitions between hospital, private settings, and school environments, noting staff who help bridge gaps and maintain continuity of care. Other accounts celebrate the ability of Maxim's team to adapt to a child's needs and to bring specialized therapies, such as ABA, into the home and community settings in flexible ways that address real-world challenges for families.

Not all stories, however, align with the most favorable outcomes. A number of reviewers raise concerns about service coverage, arguing that Maxim only serves parts of certain counties and sometimes leaves families in covered areas without access to services. This limitation is described as possibly reflecting logistical or strategic choices that make it easier for the company, but consequently leave some families without the support they require. These claims highlight a perceived mismatch between the organization's stated mission to serve the community and the practical reach of its programs, and they suggest room for improvement in ensuring equitable access.

There are also pointed critiques related to program quality and administration. One reviewer who previously worked at Maxim remembers a positive, formative experience but simultaneously documents issues with ABA service delivery for their own children. The account details poorly trained behavior technicians, a school-based incident that allegedly led to a child's expulsion, and concerns about private information being disclosed. The reviewer claims repeated reductions in service hours were tied to insurance expectations that did not align with what their insurer stated. They advise families to be cautious and to consider other providers for ABA services if possible, framing the experience as a cautionary tale about training, supervision, and oversight.

Another powerful voice centers on a single staff member who made a dramatic, positive difference in a child's life. The parent recounts Kamryn's journey with Jacquie, emphasizing the therapist's empathic but firm approach, the strategic use of AAC tools, and the broader impact on Kamryn's academic and daily functioning. The story celebrates the idea of "anything for Selena," a nod to the caregiver's dedication and the child's willingness to engage with the therapy. It's a vivid example of how a well-matched clinician can unlock meaningful progress and bring renewed hope to a family.

Finally, the most troubling entries center on accusations of racism, unprofessional conduct, and a failure to resolve serious complaints. One reviewer describes racist behavior by employees at the location and a manager who allegedly defended such actions. The review alleges a specific incident in which an employee filed false reports with child services, causing fear and distress for the family, followed by a lack of accountability from compliance channels. The bitterness and damage reflected in this account emphasize a critical need for robust hiring practices, rigorous oversight, and responsive grievance handling to protect families and maintain trust.

Taken as a whole, the collection of reviews depicts a company capable of extraordinary positive impact when its clinicians and caregivers are aligned with families' values and needs. The most compelling testimonials spotlight staff who demonstrate genuine compassion, perseverance, and professional excellence - Garden, Trina, Natalie, Jacquie, and others - whose work becomes a lifeline for children and their families. Yet there are clear, concrete concerns about access and equity of services across counties, the standards and supervision of ABA programming, privacy and integrity in reporting, and the handling of complaints. The message that emerges is nuanced: Maxim Healthcare Services can be a deeply valuable partner for families facing medical, developmental, and daily living challenges, but there is meaningful room for growth in both reach and governance to ensure consistently high-quality care for every family they serve.

This part of Fresno, California boasts a range of amenities that cater to seniors looking for convenience and accessibility. With several pharmacies located within close proximity, accessing medications and healthcare services is convenient. Additionally, there are various restaurants offering a diverse selection of dining options, as well as physician offices providing medical care. The presence of reputable hospitals in the vicinity ensures easy access to quality healthcare facilities. Places of worship are also within reach for those seeking spiritual fulfillment. For leisure activities, there are theaters nearby for entertainment and cafes for social gatherings. Overall, this area offers a blend of essential services and recreational opportunities making it an attractive option for senior living.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (1 miles)
• Pharmatron (1.3 miles)
• Rite Aid (1.6 miles)
• Walgreens (1.6 miles)
• Save Mart Supermarkets (1.7 miles)
• CVS Pharmacy (1.9 miles)

Restaurants

• The Cheesecake Factory (0.3 miles)
• Chick-Fil-A (0.4 miles)
• Taco Bell (0.9 miles)
• In-N-Out Burger (1.1 miles)
• Rally's (1.1 miles)
• The Train Depot (1.1 miles)
• The Old Spaghetti Factory (1.3 miles)

Physicians

• Paramjit S. Fagoora, MD - Clear Vision Medical Center (0.4 miles)
• SleepQuest - Central Valley Patient Service Center (0.5 miles)
• Neuro Pain Medical Center (1 miles)
• Ketsana Vilaysane (1.2 miles)
• Advanced Medical Imaging (1.3 miles)
• O'hanasian Dr Don Optometrists (1.8 miles)
• Nephrology Associates (1.9 miles)

Hospitals

• Childrens Hospital Central California (1.1 miles)
• Saint Agnes Medical Center (2 miles)
• Kaiser Permanante (2.3 miles)
• VA Central California Health Care System (2.5 miles)
• Va Hospital (2.5 miles)

Places of Worship

• St Paul Newman Center (1.3 miles)
• St Anthony of Padua (1.3 miles)
• First Church Of God (1.5 miles)
• Free Grace Church (2.2 miles)
• St Paul's United Methodist Church (2.6 miles)

Theaters

• Regal Manchester - Fresno (1.9 miles)
• Maya Cinemas Fresno 16 (2.6 miles)
• Regal Edwards Fresno Screenx, 4Dx & Imax (2.8 miles)

Cafes

• Collect Coffee Bar (2.6 miles)
• Dutch Bros (2.6 miles)
• J Pot Mini Hot Pot & Bar (2.7 miles)

Parks

• Woodward Park (3 miles)