Cottonwood Court in Fresno, CA

7442 North Millbrook Avenue, Fresno, CA 93720

For more information about senior living options: (844) 490-3973

4.6 from 86 reviews
5 stars
75
4 stars
2
3 stars
0
2 stars
1
1 stars
8

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    Overall Review of Cottonwood Court

    Pros

    • pro The Westmont team provided excellent help on short notice and made the relative feel welcome during the move-in.
    • pro The family feels Westmont will continue to be a great choice.
    • pro The memory care team, especially Melinda and Michelle, are true lifesavers - patient, compassionate, and professional.
    • pro The mom is thriving at Westmont, participating in activities, enjoying meals, and feeling safe and cared for.
    • pro The staff are amazing, helpful, and attentive to residents' needs.
    • pro The dining program is outstanding, with delicious food and a chef who personally engages with residents.
    • pro The facility is beautifully maintained - spotlessly clean, bright, and well landscaped.
    • pro Tours and introductions are positive experiences, with friendly guides like Hannah and Eddie providing thorough information.
    • pro Westmont creates a warm, welcoming community where residents feel at home and form friendships.
    • pro Maintenance and operations staff promptly address requests, keeping the building well cared for.

    Cons

    • pro One reviewer would give zero stars to this facility, calling it horrible and alleging negligence toward a loved one.
    • pro They claim the management is the worst they've experienced.
    • pro They say the business office manager is very rude and extremely unprofessional.
    • pro They describe Cottonwood Court as having serious leadership deficiencies and high staff turnover.
    • pro They note dirty conditions - dining rooms dirty, carpets stained, and apartments not clean.
    • pro They report memory care lacks adequate caregivers and that the food is second class.
    • pro They accuse staff of locking residents in rooms with no supervision, resulting in preventable injuries.
    • pro They complain that activities are chaotic and not as engaging as advertised.
    • pro They allege the facility is only in it for the money and uses sales tactics rather than honest, caring service.

    Review

    Cottonwood Court in Fresno is best suited for families seeking a warm, socially engaging memory-care-forward assisted living where staff presence feels constant, meals are solid, and daily life centers on activity, companionship, and reassurance. This community shines for seniors who are still social, enjoy structured programs, and benefit from a robust calendar of events, walks, and dining experiences that feel personal and attentive. It is especially well-matched for families who want clear, visible leadership, responsive maintenance, and a campus that smells and looks cared-for. Those who prioritize the absolute lowest price, or who require highly specialized medical oversight beyond standard memory care, should consider alternatives where costs and clinical staffing align more tightly with those expectations.

    The strongest draw here is the people - especially the memory-care team and front-line staff - together with a facility that consistently presents as clean, welcoming, and actively engaging. Families repeatedly praise memory-care professionals who treat residents with patience and compassion, and nursing and care teams who maintain open lines of communication with families. Move-in support is pronouncedly smooth, with staff arranging transitions quickly and staying attuned to each resident's needs. Dining and amenities receive frequent praise as part of a lifestyle that feels like home: the chef's daily specials, a supportive dining staff, and a vibrant activity director who drives a varied program. The environment itself - bright, well-kept, with ample natural light and a large, welcoming courtyard - reinforces a sense that life here can continue to be fulfilling for residents and their families.

    Yet every decision carries caveats, and Cottonwood Court has its share of cautionary notes. A minority of reviews describe leadership and operational inconsistencies, with specific concerns about management responsiveness and changes at the top over time. A few families report experiences that suggest gaps in staffing coverage or slower problem resolution, and there are isolated critiques about the perceived depth of care or culinary experience. These voices are not the majority, but they underscore the reality that how care feels can shift with leadership, staffing patterns, and the individual care team assigned to a given resident. Potential residents should enter with a clear checklist: current leadership presence, recent staffing stability, and a thorough, on-site assessment of care routines.

    Those concerns are weighed against a strong track record of positive outcomes, and that balance often tilts in favor of choosing Cottonwood Court when memory care and social connectedness are the priority. The most persuasive offset is the consistent testimony that residents thrive when care teams are engaged, and families feel informed and reassured by routine updates and proactive problem solving. The community's strengths - high resident engagement, satisfying meals, clean and safe surroundings, and dependable maintenance service - help counterbalance earlier criticisms with a present-day reality that many families find comforting and sustainable. For families who require comprehensive memory-care programming delivered with warmth and personal attention, these advantages frequently matter more than occasional reported bottlenecks at the management level.

    From a decision-making standpoint, Cottonwood Court is a compelling option for those who value a home-like atmosphere, a strong social framework for residents, and a proven ability to support memory-care needs without sacrificing liveliness or individualized attention. The facility's leadership and staff have shown progress and responsiveness, and the positive experiences shared by families - improved mood, meaningful participation in activities, and confidence in daily oversight - create a convincing case for many. However, the decision should hinge on a current, face-to-face evaluation: observe the care team in action, meet with the memory-care director, and verify that staffing ratios and care plans align with the resident's specific needs and routines.

    In closing, Cottonwood Court remains a top-tier option for families who want a practical, compassionate environment where memory care is delivered with real heart, and where residents can continue to engage meaningfully with peers, staff, and family. Alternatives are worth exploring for those who must have flawless, unchanging leadership, or who are prioritizing price over the broader package of care, meals, activities, and community life. A disciplined tour, questions about current leadership, and a review of recent care outcomes will reveal whether Cottonwood Court's contemporary strengths match the unique needs of a given loved one. When aligned, this community offers a confident pathway to a secure, welcoming next chapter.

    Features

    Housing

    • 113 resident community capacity 113 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Fresno Yosemite International (5 miles away) Fresno Yosemite International (5 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Cottonwood Court is an assisted living community located in Fresno, California. With a variety of care options including independent living, memory care, and respite care, residents can receive the level of assistance they need while maintaining their independence.

    The community offers a range of amenities to enhance the quality of life for its residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit for added convenience, move-in coordination assistance, outdoor spaces to enjoy the fresh air and sunshine, private bathrooms for privacy and comfort, restaurant-style dining experiences for delicious meals with fellow residents, a small library for book lovers and avid readers to enjoy their favorite titles, telephone access to stay connected with loved ones outside of the community's walls, non-medical transportation arrangements for errands or social outings, transportation to doctors' appointments to ensure residents receive necessary medical care when needed. Additionally plus there is also a wellness center available for residents who want to prioritize their physical health and wellbeing and Wi-Fi/ high-speed internet access so residents can stay connected online.

    For those in need of additional support throughout the day or night, Cottonwood Court provides 24-hour call system availability and supervision. Caregivers are on hand to assist with activities of daily living such as bathing and dressing as well as transfers. The community also provides specialized memory care programming for those experiencing mild cognitive impairment or dementia-related conditions.

    Nutrition is prioritized at Cottonwood Court with special dietary restrictions accommodated through diabetes diets and meal preparation services. Medication management services are also available to ensure that medications are taken safely and correctly.

    Residents have an array of activities to choose from at Cottonwood Court. Concierge services are available to provide assistance with any personal needs or requests. Fitness programs are offered to encourage residents to stay physically active and maintain their overall health. Planned day trips provide opportunities for exploration and fun, while resident-run activities and scheduled daily activities ensure there is always something engaging happening within the community.

    Cottonwood Court is conveniently located near several amenities in the surrounding area, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents easy access to everything they may need or want for a well-rounded and fulfilling lifestyle.

    Nearby Places of Interest

    Physicians

    • Lynch Michael W MD FACP DTM & H (0.3 miles)
    • Saint Agnes Care Obstetrics & Gynecology (0.3 miles)
    • Dermatology Surgical & Medical Associates (0.3 miles)
    • Community Medical Providers Medical Group (0.4 miles)
    • EYE-Q Vision Care - Fresno (0.4 miles)
    • California Pain Consultants (0.4 miles)
    • Abbas Mehdi : Mehdi Abbas MD (0.5 miles)

    Pharmacies

    • Immediate Care Pharmacy (0.5 miles)
    • Save Mart Supermarkets (0.7 miles)
    • Cedar Pharmacy & Medical Supplies (0.7 miles)
    • CVS Pharmacy (1 miles)
    • Walgreens (1.5 miles)
    • Pharmatron (1.7 miles)
    • Save Mart Supermarkets (1.9 miles)

    Hospitals

    • Saint Agnes Medical Center (0.6 miles)
    • Kaiser Permanante (0.9 miles)
    • Childrens Hospital Central California (1.5 miles)
    • Sante Health Systems (1.6 miles)

    Restaurants

    • McDonald's (0.7 miles)
    • Sal's Mexican Restaurant (1 miles)
    • Heirloom Restaurant & Lounge (1.4 miles)
    • Yard House (1.4 miles)
    • Carl's Jr. (1.4 miles)
    • Dave & Buster's (1.4 miles)
    • Rally's (1.4 miles)

    Parks

    • Woodward Park (0.8 miles)
    • Woodward Park Dog Park (2 miles)
    • Railroad Park (2.5 miles)

    Theaters

    • Regal Edwards Fresno Screenx, 4Dx & Imax (1.3 miles)
    • Maya Cinemas Fresno 16 (2.7 miles)

    Cafes

    • J Pot Mini Hot Pot & Bar (1.3 miles)
    • The Coffee Bean and Tea Leaf (1.4 miles)
    • Collect Coffee Bar (2.7 miles)
    • Dutch Bros Coffee (2.8 miles)

    Places of Worship

    • St Paul Newman Center (1.9 miles)
    • St Anthony of Padua (2.4 miles)
    • New Harvest Church (2.9 miles)

    Frequently Asked Questions

    Where is Cottonwood Court?
    Does Cottonwood Court provide care for residents with dementia or Alzheimer's disease?

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