Cottonwood Court in Fresno, CA

Information last verified:

7442 North Millbrook Avenue, Fresno, CA 93720

For more information about senior living options: (844) 490-3973

4.5 from 88 reviews
5 stars
75
4 stars
2
3 stars
0
2 stars
2
1 stars
9

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Overall Review of Cottonwood Court

Pros

  • pro The staff at Westmont Fresno are consistently friendly, attentive, and compassionate.
  • pro The facility is beautifully maintained, bright, and peaceful with well-kept landscaping.
  • pro The memory care unit offers ample space and engaging activities that help residents thrive.
  • pro The meals are delicious and the dining team accommodates residents' preferences and needs.
  • pro The leadership team is warm, professional, and responsive to families' needs.
  • pro Families feel reassured knowing their loved ones are safe, well cared for, and treated like family.
  • pro The community atmosphere is welcoming and vibrant, with residents forming friendships and staying engaged.

Cons

  • pro They did not fulfill their contractual requirement for the aunt.
  • pro The front desk staff were extremely unfriendly.
  • pro There were no updates, returned calls, or responses to emails.
  • pro Westmont would not accept the father.
  • pro The family was ignored after completing all the steps, which was unprofessional and disheartening.
  • pro They lock residents in their rooms with no supervision, resulting in injuries that are 100% preventable and refuse to take responsibility.
  • pro Memory care food is always cold.
  • pro Cottonwood Court received a one-star rating.

Review

Cottonwood Court is best suited for families seeking a warm, social Fresno setting where memory care and assisted living feel like a connected, activity-filled community. The campus shines for residents who thrive on engagement: lively dining rooms, frequent outings and events, and a strong sense of camaraderie among residents. The care atmosphere tends to lean toward a home-like, participatory experience rather than a clinical, impersonal vibe. For families prioritizing a beautifully kept property, pet-friendly courtyards, and visible staff involvement in daily activities and meals, Cottonwood Court delivers a compelling package. In short, those who want a vibrant, community-centered environment with attentive front-line staff will find this community appealing.

That said, cautions belong on the table for anyone weighing alternatives. Potential residents or families who demand flawless, lossless communication from leadership should look elsewhere or test the system more aggressively before committing. Several reviews flag inconsistent or unresponsive upper management, with deposits and move-in processes creating confusion or delays. Plans can change without timely updates, and when promises about tours, admissions and refunds aren’t fulfilled, trust erodes quickly. For families that require every administrative interaction to be perfectly predictable, or those who prioritize a seamless, transparent contract process, Cottonwood Court may feel risky or disappointing.

The strongest positives, robust staff engagement, accessible maintenance, excellent dining, and a calendar packed with meaningful activities, often offset the downsides in practical terms. Families repeatedly highlight that the on-site team, from memory care directors to nursing staff and maintenance, shows up consistently, communicates with care, and responds to daily needs with urgency. When care plans are aligned, residents appear to thrive: smiling, socially connected, and engaged in exercise, crafts, and outings. The physical environment, clean, well-lit, with inviting common areas and nicely landscaped grounds, reinforces a positive daily experience and supports a sense of security and comfort for residents and their families.

That backdrop of warmth is reinforced by several deeply positive, durable stories about specific staff leaders and teams. Reviews repeatedly praise the memory care leadership and the nursing team for patient, attentive care, with particular gratitude directed at named individuals who guide activities, monitor health concerns, and coordinate with families. The dining program earns frequent praise for variety, quality, and responsiveness to dietary preferences. The maintenance team earns commendations for responsiveness to repairs and for keeping rooms and hallways tidy. Taken together, these elements translate into meaningful outcomes for many residents: improved mood, more social participation, and a stronger sense of belonging within the community.

However, the most cautionary notes from the feedback cannot be ignored. A small but vocal subset of reviews describes significant gaps in leadership and operational consistency, including difficulty obtaining timely updates, miscommunication about deposits or eligibility, and concerns about care governance at higher levels. Some accounts describe aging infrastructure concerns and inconsistent housekeeping or dining experiences in certain areas, underscoring that not all wings or floors necessarily reflect the same standard. Families should assess whether these inconsistencies are episodic or systemic, and plan to conduct in-person observations across different times of day to calibrate expectations against actual practice.

In deciding whether Cottonwood Court is the right move, the prudent path centers on a clear set of questions and a disciplined visit strategy. Schedule multi-hour tours that include both executive leadership and frontline staff, request a living sample of a typical day for memory care residents, and speak directly with current residents and multiple family members to gauge consistency of care. Probe about staffing ratios, turnover, and response times for maintenance and health needs; ask for written policies on refunds, deposits, and move-in timelines; and confirm the exact scope of services included in each level of care. If the answers feel direct, consistent, and supported by tangible examples, Cottonwood Court under Westmont Living stands as a strong option for families prioritizing vitality and personal attention in a Fresno setting.

Ultimately, Cottonwood Court presents a practical, well-rounded choice for families who value a lively, well-maintained campus with responsive front-line caregivers and a thoughtful array of activities and dining options. It is a compelling fit for memory care at its best, where residents become part of a bustling community rather than solitary occupants awaiting updates. Yet for those whose non-negotiables include flawless administration, rigorous transparency, and consistently uniform leadership across all levels, this community warrants careful comparison with alternatives. In the end, the decision hinges on whether the priority is a thriving social atmosphere and accessible, compassionate care, or unambiguous administrative reliability and uninterrupted governance that never leaves families guessing.

Features

Housing

  • 113 resident community capacity 113 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Fresno Yosemite International (5 miles away) Fresno Yosemite International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Cottonwood Court is an assisted living community located in Fresno, California. With a variety of care options including independent living, memory care, and respite care, residents can receive the level of assistance they need while maintaining their independence.

The community offers a range of amenities to enhance the quality of life for its residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit for added convenience, move-in coordination assistance, outdoor spaces to enjoy the fresh air and sunshine, private bathrooms for privacy and comfort, restaurant-style dining experiences for delicious meals with fellow residents, a small library for book lovers and avid readers to enjoy their favorite titles, telephone access to stay connected with loved ones outside of the community's walls, non-medical transportation arrangements for errands or social outings, transportation to doctors' appointments to ensure residents receive necessary medical care when needed. Additionally plus there is also a wellness center available for residents who want to prioritize their physical health and wellbeing and Wi-Fi/ high-speed internet access so residents can stay connected online.

For those in need of additional support throughout the day or night, Cottonwood Court provides 24-hour call system availability and supervision. Caregivers are on hand to assist with activities of daily living such as bathing and dressing as well as transfers. The community also provides specialized memory care programming for those experiencing mild cognitive impairment or dementia-related conditions.

Nutrition is prioritized at Cottonwood Court with special dietary restrictions accommodated through diabetes diets and meal preparation services. Medication management services are also available to ensure that medications are taken safely and correctly.

Residents have an array of activities to choose from at Cottonwood Court. Concierge services are available to provide assistance with any personal needs or requests. Fitness programs are offered to encourage residents to stay physically active and maintain their overall health. Planned day trips provide opportunities for exploration and fun, while resident-run activities and scheduled daily activities ensure there is always something engaging happening within the community.

Cottonwood Court is conveniently located near several amenities in the surrounding area, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents easy access to everything they may need or want for a well-rounded and fulfilling lifestyle.

Nearby Places of Interest

Physicians

  • Lynch Michael W MD FACP DTM & H (0.3 miles)
  • Saint Agnes Care Obstetrics & Gynecology (0.3 miles)
  • Dermatology Surgical & Medical Associates (0.3 miles)
  • Community Medical Providers Medical Group (0.4 miles)
  • EYE-Q Vision Care - Fresno (0.4 miles)
  • California Pain Consultants (0.4 miles)
  • Abbas Mehdi : Mehdi Abbas MD (0.5 miles)

Pharmacies

  • Immediate Care Pharmacy (0.5 miles)
  • Save Mart Supermarkets (0.7 miles)
  • Cedar Pharmacy & Medical Supplies (0.7 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.5 miles)
  • Pharmatron (1.7 miles)
  • Save Mart Supermarkets (1.9 miles)

Hospitals

  • Saint Agnes Medical Center (0.6 miles)
  • Kaiser Permanante (0.9 miles)
  • Childrens Hospital Central California (1.5 miles)
  • Sante Health Systems (1.6 miles)

Restaurants

  • McDonald's (0.7 miles)
  • Sal's Mexican Restaurant (1 miles)
  • Heirloom Restaurant & Lounge (1.4 miles)
  • Yard House (1.4 miles)
  • Carl's Jr. (1.4 miles)
  • Dave & Buster's (1.4 miles)
  • Rally's (1.4 miles)

Parks

  • Woodward Park (0.8 miles)
  • Woodward Park Dog Park (2 miles)
  • Railroad Park (2.5 miles)

Theaters

  • Regal Edwards Fresno Screenx, 4Dx & Imax (1.3 miles)
  • Maya Cinemas Fresno 16 (2.7 miles)

Cafes

  • J Pot Mini Hot Pot & Bar (1.3 miles)
  • The Coffee Bean and Tea Leaf (1.4 miles)
  • Collect Coffee Bar (2.7 miles)
  • Dutch Bros Coffee (2.8 miles)

Places of Worship

  • St Paul Newman Center (1.9 miles)
  • St Anthony of Padua (2.4 miles)
  • New Harvest Church (2.9 miles)

Frequently Asked Questions

Where is Cottonwood Court?
Does Cottonwood Court provide care for residents with dementia or Alzheimer's disease?

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