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Pros

• The agency provides close, personal attention to patients and families.
• The staff are reliable and available, with office personnel accessible at all hours.
• They offer thorough training and ensure nurses feel comfortable taking on cases.
• They provide competitive pay and flexible hours, with convenient client placements.
• The organization is friendly and caring, with a culture that treats staff, patients, and families with respect.
• They deliver high-quality care to patients and their families.
• Leadership, management, and HR are approachable, respectful, and attentive to staff needs.
• New graduates are supported with onboarding and mentorship.

Cons

• The owner blamed the patient's family or environment for nurses not staying on the case, which the reviewer saw as an excuse rather than a staffing issue.
• Over a year, the agency never reached more than minimal coverage, with only two nurses provided total.
• Nurses were frequently absent, arrived late, or did not notify the family or agency when calling out.
• One nurse fell asleep on the first night, yet the owner praised her and downplayed the incident.
• Nurses administered treatments without doctors' orders.
• The owner defended the sleeping nurse by saying nurses deserve breaks and that she was the best seen.
• The agency was described as hiring nurses to bill and make money during a genuine staffing shortage, regardless of patient safety.
• A Plan of Care was not provided to at least one nurse, causing concerns about care quality.
• MARs (patient log sheets) were not sent, and follow-up with patients was lacking.
• When concerns were raised, the owner repeatedly talked over the reviewer and did not take action.

Review

Homeliving Health Providers, Inc. elicits a wide range of experiences from families seeking at-home care and from the nurses who work with them. On one end of the spectrum, families describe a chaotic, inconsistent, and sometimes unsafe operation. They recount an environment that is supposed to feel like a hospital-at-home, with a full setup, supplies, equipment, and a caregiver to assist with repositioning, yet they feel the reality falls far short of the promise. After more than a year of promises about staffing coverage, families say they rarely saw more than partial or ad-hoc nurse presence. In their view, the agency repeatedly failed to fill the schedule, resulting in frequent absences, late arrivals, or no-shows without timely communication to the family or the agency itself. The net effect for these families was missed care, disrupted routines, and mounting concern about patient safety and quality of care.

The most troubling accusations center on staffing reliability and accountability. One family describes a yearlong cycle of subpar staffing: two nurses reported for almost an entire year, with weeks or months between real coverage. There were multiple instances of nurses arriving late, calling out, or not notifying anyone when they could not show up. The family asserts that some nurses went beyond their scope by administering treatments without doctors' orders, a serious safety concern. There is also a troubling anecdote about a nurse who fell asleep on the job during the first night on duty, followed by the owner's defense of the nurse and a dismissal of the incident as if it were a minor issue or simply a matter of giving the nurse a break. The family feels misled by the owner's repeated assurances that staffing would improve, only to be met with continued gaps and casual responses to serious lapses in care.

Communication breakdown sits at the core of many complaints. Families say MARs (medication administration records) and monthly follow-ups with the patient were often not provided, and professionals did not consistently return calls or keep the family informed. There is a blow-by-blow sense of deteriorating trust: promises to resolve staffing or care gaps were met with excuses or quiet dismissals, while the patient's care continued to suffer. A recurring theme is that, due to staffing shortages, the agency would "take any nurse, sign them up to bill and make money," even if the nurse proved unreliable or unsafe. The existence of plans that were never delivered, and the perception that the owner minimized or ignored red flags, left families feeling they had to monitor every shift and second-guess the level of care their loved one was receiving. In one especially jarring anecdote, a nurse who had been in contact with a husband's doctor during wound care was withheld from accountability, and the owner reportedly praised that nurse for taking breaks rather than for providing safe, qualified care.

In contrast to these negative experiences, other reviews portray Homeliving Health Providers, Inc. as a positive, supportive, and well-run organization from the perspective of staff and users who felt valued and well supported in their roles. Several reviews speak highly of the company's internal culture, describing it as attentive and hands-on. The office staff, RN supervisors, HR, and accounting personnel are praised for accessibility and responsiveness, with one reviewer noting that they could reach someone at any hour. Employees describe a culture of training and professional development, noting that nurses are coached and prepared before taking on cases. Pay and schedule flexibility are highlighted in multiple testimonials, with several nurses identifying good compensation, reasonable hours, and proximity of assignments as major benefits. A recurring positive thread is the perception that the firm treats its nursing staff like part of a family, with supervisors and administrative staff who are approachable, supportive, and invested in the success and well-being of both nurses and patients.

Long-tenured employees repeatedly emphasize the company's positive attributes. Some reviewers have worked with Homeliving Health Providers for many years, tracing their association back to 2012 or later, and describe a stable, rewarding work environment where they feel empowered to meet patient needs efficiently and compassionately. One former and several current staff members mention a particularly strong don (Director of Nursing) and a team that communicates well and provides ongoing training. The testimonials highlight a sense of pride in delivering high-quality home health care, with staff expressing that the organization cares about patients and families as if they were their own. The positive experiences are not just about pay and hours but also about a culture of mentorship, reliable supervision, and timely support when challenges arise.

Taken together, the collection of reviews reveals a bifurcated picture of Homeliving Health Providers, Inc. Some families report serious deficiencies in staffing, communication, and adherence to medical orders, expressing legitimate concerns about patient safety and the credibility of assurances from the owner. They describe a pattern of suboptimal staffing, unreliable call-ins, and a disregard for documented care plans, which, in their view, undermines the quality of care their loved ones receive at home. In parallel, a substantial body of reviews from nurses and longtime employees paints a contrasting portrait: a caring organization that provides solid training, good pay, flexible schedules, and a supportive work environment. These reviewers speak of dependable leadership, effective onboarding, and a culture that treats staff and patients with respect.

For families evaluating care options, these reviews underscore the importance of due diligence. If choosing a home health provider, the stories suggest you should conduct thorough interviews with multiple agencies, request and verify references, and scrutinize the agency's track record on staffing consistency, communication practices, and adherence to medical orders and care plans. Look for evidence of reliable scheduling, prompt communication, and transparent incident reporting, as well as a clear plan for supervision and ongoing training of staff. On the employment side, prospective nurses may find value in seeking out agencies with documented training protocols, visible leadership accessibility, and a track record of stable, long-term staff?patient relationships, as some reviewers attest to in their positive experiences.

In the end, the impression left by these reviews is one of undeniable complexity. There are credible, heartfelt accounts of exceptional care, professional growth, and a company culture that many find supportive and rewarding. At the same time, there are serious, specific allegations about nursing shortages, unsafe practices, and governance issues that significantly affect patient safety and family trust. This spectrum of experiences suggests that families and healthcare professionals should approach Homeliving Health Providers, Inc. with careful scrutiny, balancing the strength of the agency's clinical capabilities, staff support, and governance against the real-world risks highlighted by the negative testimonials.

Located in Encino, California, this neighborhood offers a convenient and diverse range of amenities for senior living. With several pharmacies in close proximity, easy access to healthcare services is readily available. The area also boasts a variety of dining options, including Uncle Bernie's Deli, Chili's Grill & Bar, and In-N-Out Burger, providing residents with plenty of choices for dining out. For recreational activities, parks such as Lake Balboa Park and Serrania Park offer opportunities for outdoor relaxation and exercise. Additionally, the neighborhood is home to the Regal Sherman Oaks Galleria theater for those interested in entertainment options. With nearby transportation options like Van Nuys Airport and the FlyAway Bus Terminal to LAX, traveling is made convenient. Overall, this part of Encino provides a well-rounded community for seniors looking for a comfortable and accessible living environment.

Restaurants

• Uncle Bernie's Deli (0.1 miles)
• Chili's Grill & Bar (0.4 miles)
• The Stand American Classics Redefined (0.7 miles)
• McDonald's (2 miles)
• McDonald's (2.4 miles)
• McDonald's (2.4 miles)
• In-N-Out Burger (2.9 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Valley Drug & Compounding (0.8 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)

Parks

• Encino Bike Path (1.3 miles)
• Lake Balboa Park (1.9 miles)
• Serrania Park (4.1 miles)
• Van Nuys Sherman Oaks Park (4.2 miles)
• Top of Topanga Overlook (5.1 miles)
• Topanga State Park (6.3 miles)
• Shadow Ranch Park (6.3 miles)

Theaters

• Regal Sherman Oaks Galleria (2.8 miles)

Transportation

• Van Nuys Airport (VNY) (3 miles)
• Van Nuys FlyAway Bus Terminal to LAX (3.8 miles)

Cafes

• Starbucks (3.2 miles)
• Winnetka Bowl (3.8 miles)
• Starbucks (5.1 miles)
• Starbucks (5.4 miles)
• Porto's Bakery & Cafe (5.6 miles)
• Starbucks (6.2 miles)
• Starbucks (6.4 miles)

Physicians

• Southern California Orthopedic Institute (3.8 miles)
• Mid-Valley Comprehensive Health Center (4.9 miles)
• UCLA Health Woodland Hills (5.3 miles)

Hospitals

• Veterans Administration (6 miles)
• Kaiser Permanente Emergency (6.3 miles)

Places of Worship

• St Michael & All Angels (6.2 miles)
• Immanuel Bible Church (6.3 miles)