18171 Rosita Street, Tarzana, CA 91356
For more information about senior living options: (866) 208-4318
The Willows Costs & Pricing
The Willows offers competitive pricing for its residential care services, particularly in comparison to Los Angeles County and the broader state of California. For those seeking a semi-private room, The Willows charges $3,000 per month, which is notably lower than both the county average of $3,349 and the state average of $3,333. Similarly, for private rooms, The Willows' rate is set at $4,000 - again more affordable than Los Angeles County's average of $4,197 while remaining slightly higher than California's statewide average of $3,939. These rates reflect a commitment to providing quality care at a cost-effective price point within a challenging market.
| Floor plans | The Willows | Los Angeles County | California |
|---|---|---|---|
| Semi-Private | $3,000 | $3,349 | $3,333 |
| Private | $4,000 | $4,197 | $3,939 |
Assisted Living communities with a similar price nearby
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Thousand Oaks Home Care II
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Overall Review of The Willows
Pros
The staff are pleasant and capable, and they are committed to providing proper care.- The Willows offers a warm, family-like atmosphere and a true sense of home.
- The owner makes guests feel like family.
- The community is well-run and consistently on top of things.
- The person in charge has a good sense of humor and genuinely looks out for residents' well-being.
- The meals are fabulous, and residents are invited to join at mealtime.
- The open-door policy is excellent, encouraging family involvement.
- The facility encourages shared rooms and bonding, which helps residents feel more secure.
- The staff are conscientious and sensitive to the emotional needs of residents.
Cons
The facility and the administrator are showing their age.- The facility is dirty and infested with insects.
- The staff only cover about 10–12 hours each day, with the administrator handling the rest and not responding to late-night calls.
- There were personality clashes, with both the reviewer’s father and the administrator described as too old to change.
- The facility is not equipped to handle full-time care for someone bedridden or requiring constant supervision.
- The kitchen has dirty food prep areas, with leftovers left out for several hours before refrigeration.
- The hillside is slowly sliding away from the home, the exterior elevated walkways are rickety, and there are cracks in the walls.
- Late payments reportedly make the administrator very cranky.
Review
The Willows in Tarzana is best suited for families seeking a warm, home-like setting where social interaction and cost efficiency matter more than pristine facilities or round-the-clock medical supervision. It works well for residents who can thrive with a shared room option, appreciate a family atmosphere, and value open dining and easy access to the owner-led leadership. For a resident who does not require constant monitoring and who can tolerate a house-style environment with measurable gaps in coverage, this community can deliver comfort and a sense of belonging.
Those weighing alternatives should seriously consider options if the primary goal is continuous supervision, high cleanliness standards, or predictable responsiveness. The property’s age and upkeep, coupled with reports of infestation and dirty food prep areas, signal that it may struggle with safety and daily maintenance for residents needing intensive care or mobility assistance. Prospective families should also note that daytime coverage is limited to roughly 10–12 hours, and nighttime communication can be inconsistent, which is a potential red flag for anyone prioritizing urgent availability from staff.
On balance, the strongest positives here are compelling enough for many families to overlook the drawbacks, when aligned with individual needs. The Willows fosters a genuine sense of community; staff and the owner are described as conscientious and caring, with a practice of treating residents like family. Shared rooms are encouraged, which not only reduces costs but can increase security and companionship for residents who value social interaction over privacy. Meals are a highlight for many visitors, and the open-door policy reinforces an inclusive, family-centric culture that resonates with residents who prefer a welcoming, informal atmosphere.
Yet the principal cons cannot be dismissed. The facility’s visible aging condition, reports of dirt and insect issues, and questionable kitchen hygiene undermine confidence in daily safety and wellness. Structural concerns, sloping hillside, cracking walls, and rickety elevated walkways, signal long‑term maintenance risks that can affect safety and peace of mind, especially for residents with mobility or fall risks. The intermittent management presence, plus a cranky reaction to late payments, suggests governance gaps that could undermine trust during crises or routine needs. When these factors intersect with a resident requiring consistent supervision, the risk calculus tilts toward looking elsewhere.
Practically, families evaluating The Willows should demand a current, detailed inspection report and a plan for addressing housekeeping, pest control, and kitchen standards. Visit at meal times to witness the open-door culture in action, and interview multiple caregivers about daytime coverage and nighttime response times. Request the licensing history and any recent corrective actions, and verify that staffing levels align with specific care needs. If choosing this community, insist on a clear contingency plan for emergencies and a defined schedule for regular family check-ins, so the warmth of the environment is not sacrificed to a lapse in safety or responsiveness.
In the end, The Willows offers a compelling blend of affordability, family-style ambiance, and resident-focused attention that can be a fit for those who prioritize companionship and a homey vibe over institutional polish. It is not the best choice for someone needing 24/7 supervision, pristine facilities, or consistently rapid responsiveness from administration. Families should go in with eyes open: evaluate cleanliness and maintenance scrupulously, ensure there is reliable and visible staffing during key hours, and align expectations with the owner-led culture. For the right resident and family dynamic, it can be a comforting, economical option; for others, stronger contenders demand higher cleanliness standards and more robust ongoing care.
6 resident community capacity
Assisted Living
Board and Care Home
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Bath tubs
Beautician on-site
Cable or satellite TV
Devotional services off-site
Dining room
Full kitchen
Fully furnished
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor common areas
Private
Private bathrooms
Respite or short term stays offered
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Burbank-Glendale-Pasadena (10 miles away)
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Art classes
Bible study group
Cooking classes
Educational speakers / life long learning
Jewish services
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