The Willows in Tarzana, CA
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The Willows is an assisted living community in Tarzana, CA.
Information last verified:
18171 Rosita Street, Tarzana, CA 91356
For more information about senior living options: (866) 208-4318
The Willows offers competitive pricing for its residential care services, particularly in comparison to Los Angeles County and the broader state of California. For those seeking a semi-private room, The Willows charges $3,000 per month, which is notably lower than both the county average of $3,349 and the state average of $3,333. Similarly, for private rooms, The Willows' rate is set at $4,000 - again more affordable than Los Angeles County's average of $4,197 while remaining slightly higher than California's statewide average of $3,939. These rates reflect a commitment to providing quality care at a cost-effective price point within a challenging market.
| Floor plans | The Willows | Los Angeles County | California |
|---|---|---|---|
| Semi-Private | $3,000 | $3,349 | $3,333 |
| Private | $4,000 | $4,197 | $3,939 |
The staff are pleasant and capable, and they are committed to providing proper care. The Willows offers a warm, family-like atmosphere and a true sense of home. The owner makes guests feel like family. The community is well-run and consistently on top of things. The person in charge has a good sense of humor and genuinely looks out for residents' well-being. The meals are fabulous, and residents are invited to join at mealtime. The open-door policy is excellent, encouraging family involvement. The facility encourages shared rooms and bonding, which helps residents feel more secure. The staff are conscientious and sensitive to the emotional needs of residents.
The facility and the administrator are showing their age. The facility is dirty and infested with insects. The staff only cover about 10–12 hours each day, with the administrator handling the rest and not responding to late-night calls. There were personality clashes, with both the reviewer’s father and the administrator described as too old to change. The facility is not equipped to handle full-time care for someone bedridden or requiring constant supervision. The kitchen has dirty food prep areas, with leftovers left out for several hours before refrigeration. The hillside is slowly sliding away from the home, the exterior elevated walkways are rickety, and there are cracks in the walls. Late payments reportedly make the administrator very cranky.The Willows in Tarzana is best suited for families seeking a warm, home-like setting where social interaction and cost efficiency matter more than pristine facilities or round-the-clock medical supervision. It works well for residents who can thrive with a shared room option, appreciate a family atmosphere, and value open dining and easy access to the owner-led leadership. For a resident who does not require constant monitoring and who can tolerate a house-style environment with measurable gaps in coverage, this community can deliver comfort and a sense of belonging.
Those weighing alternatives should seriously consider options if the primary goal is continuous supervision, high cleanliness standards, or predictable responsiveness. The property’s age and upkeep, coupled with reports of infestation and dirty food prep areas, signal that it may struggle with safety and daily maintenance for residents needing intensive care or mobility assistance. Prospective families should also note that daytime coverage is limited to roughly 10–12 hours, and nighttime communication can be inconsistent, which is a potential red flag for anyone prioritizing urgent availability from staff.
On balance, the strongest positives here are compelling enough for many families to overlook the drawbacks, when aligned with individual needs. The Willows fosters a genuine sense of community; staff and the owner are described as conscientious and caring, with a practice of treating residents like family. Shared rooms are encouraged, which not only reduces costs but can increase security and companionship for residents who value social interaction over privacy. Meals are a highlight for many visitors, and the open-door policy reinforces an inclusive, family-centric culture that resonates with residents who prefer a welcoming, informal atmosphere.
Yet the principal cons cannot be dismissed. The facility’s visible aging condition, reports of dirt and insect issues, and questionable kitchen hygiene undermine confidence in daily safety and wellness. Structural concerns, sloping hillside, cracking walls, and rickety elevated walkways, signal long‑term maintenance risks that can affect safety and peace of mind, especially for residents with mobility or fall risks. The intermittent management presence, plus a cranky reaction to late payments, suggests governance gaps that could undermine trust during crises or routine needs. When these factors intersect with a resident requiring consistent supervision, the risk calculus tilts toward looking elsewhere.
Practically, families evaluating The Willows should demand a current, detailed inspection report and a plan for addressing housekeeping, pest control, and kitchen standards. Visit at meal times to witness the open-door culture in action, and interview multiple caregivers about daytime coverage and nighttime response times. Request the licensing history and any recent corrective actions, and verify that staffing levels align with specific care needs. If choosing this community, insist on a clear contingency plan for emergencies and a defined schedule for regular family check-ins, so the warmth of the environment is not sacrificed to a lapse in safety or responsiveness.
In the end, The Willows offers a compelling blend of affordability, family-style ambiance, and resident-focused attention that can be a fit for those who prioritize companionship and a homey vibe over institutional polish. It is not the best choice for someone needing 24/7 supervision, pristine facilities, or consistently rapid responsiveness from administration. Families should go in with eyes open: evaluate cleanliness and maintenance scrupulously, ensure there is reliable and visible staffing during key hours, and align expectations with the owner-led culture. For the right resident and family dynamic, it can be a comforting, economical option; for others, stronger contenders demand higher cleanliness standards and more robust ongoing care.
6 resident community capacity
Assisted Living
Board and Care Home
Cats allowed
Dogs allowed
Activities off-site Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Cable or satellite TV
Devotional services off-site Devotional services on-site
Dining room
Full kitchen
Fully furnished
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas Kitchenette
Move-in coordination
Outdoor common areas Outdoor space
Private
Private bathrooms
Respite or short term stays offered
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Burbank-Glendale-Pasadena (10 miles away) Los Angeles International (16 miles away)
24-hour supervision Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Anytime dining Diabetes diet Gluten-free Guest meals International cuisine Low / no sodium Meals provided No Sugar Professional chef Restaurant style dining Room service Special dietary restrictions Special dining programs Vegan Vegetarian
Art classes
Bible study group Catholic services Community-sponsored activities
Cooking classes Devotional activities offsite Devotional activities on-site
Educational speakers / life long learning
Jewish services Other religious services Protestant services Scheduled daily activities Visiting Rabbi Visiting chaplain or priestThe Willows in Tarzana, CA is a board and care home that provides exceptional care services and amenities for its residents. Our community offers a comfortable and welcoming environment where individuals can feel at home.
With a variety of amenities available, our residents can enjoy their daily activities with ease. They can engage in on-site activities to stay active and socialize with friends. Each room is equipped with air-conditioning, ensuring comfort throughout the year. Bathrooms are designed with bathtubs for convenience and relaxation. A beautician is available on-site for personal grooming needs.
Residents can enjoy cable or satellite TV in their fully furnished rooms or relax in the indoor common areas, which provide a comfortable space for socializing or relaxing. For those who prefer spending time outdoors, our community features beautiful gardens and outdoor common areas where residents can enjoy fresh air.
We prioritize the well-being of our residents by providing assistance with daily living activities such as bathing, dressing, and transfers. Our dedicated staff coordinates with healthcare providers to ensure comprehensive care for each resident's specific needs. We also offer specialized care such as diabetes management, incontinence care, medication management, and special dietary restrictions.
Dining at The Willows is a delightful experience with a wide range of options to accommodate various dietary preferences. Our professional chef prepares delicious meals including options like diabetes diet, gluten-free, low/no sodium, vegan, vegetarian, and international cuisine. Residents can enjoy restaurant-style dining or have meals delivered to their rooms through room service.
Our community fosters an engaging lifestyle through various activities and spiritual support. Religious services are offered both on-site and off-site to cater to different faiths such as Bible study group, Catholic services, Jewish services, Protestant services, and other religious services. Scheduled daily activities provide opportunities for learning while community-sponsored events create opportunities for social interaction.
The Willows location offers convenient access to nearby amenities including cafes, parks, pharmacies, physicians, restaurants, and transportation options. Residents can explore the surrounding area or easily reach medical appointments or entertainment venues.
At The Willows in Tarzana, CA, residents can expect compassionate care, comfortable living spaces, delicious meals, engaging activities, and easy access to nearby amenities. We strive to provide a warm and supportive community for individuals seeking assisted living services.
The Tarzana area offers a variety of amenities that cater to seniors looking for convenience and comfort. With several dining options nearby, such as Uncle Bernie's Deli, Chili's Grill & Bar, and Vinh Loi Tofu, residents can enjoy a diverse selection of meals without traveling far. Additionally, pharmacies like CVS and Walgreens are easily accessible for any medication needs. For recreation and relaxation, there are parks like Lake Balboa Park and Serrania Park within a short distance, providing tranquil outdoor spaces for leisurely walks or picnics. In terms of healthcare, there are reputable physicians and hospitals in the vicinity, including Southern California Orthopedic Institute and Veterans Administration. Overall, Tarzana is a well-rounded community with essential services that make it an attractive option for senior living.
The Willows offers competitive pricing for its residential care services, particularly in comparison to Los Angeles County and the broader state of California. For those seeking a semi-private room, The Willows charges $3,000 per month, which is notably lower than both the county average of $3,349 and the state average of $3,333. Similarly, for private rooms, The Willows' rate is set at $4,000 - again more affordable than Los Angeles County's average of $4,197 while remaining slightly higher than California's statewide average of $3,939. These rates reflect a commitment to providing quality care at a cost-effective price point within a challenging market.
The Willows is located at 18171 Rosita Street, Tarzana, CA 91356 in Los Angeles County, California
Yes, The Willows allows both dogs and cats.
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