24 Hour Home Care - Encino

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24 Hour Home Care - Encino

24 Hour Home Care - Encino is a senior community in Encino, CA.

Information last verified:

17141 Ventura Boulevard Suite 205, Encino, CA 91316

For more information about senior living options: (866) 208-4318

4.1 from 22 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars
3
1 stars
2

Overall Review of 24 Hour Home Care - Encino

common 14 reviews mention this

Friendly, professional caregivers

Many reviewers describe staff as friendly, professional, and caring.

A large share of reviewers say the caregivers and administrative team are professional and caring in day-to-day interactions. Several also mention cleanliness and respectful communication, along with caregivers who are competent and easy to work with. Some describe good responsiveness when calling for help and being punctual when caregivers arrive.

caveat 3 reviews mention this

Availability can be inconsistent

Some reviewers report missed shifts or limited coverage when they needed help.

While some people felt caregivers arrived on time, multiple reviewers describe problems with coverage. One reviewer says scheduled staff failed to show up and there was no accessible staff to pivot. Another describes the agency as rarely available on weekends, and another reports caregivers did not arrive as scheduled after a deposit.

caveat 4 reviews mention this

Training and consistency concerns

Several reviewers raise concerns about caregiver training and continuity.

A number of reviewers describe issues with caregiver fit and consistency, including reports of multiple different caregivers coming in. Some mention that caregivers were not trained for specific needs, and at least one reviewer describes serious safety incidents under caregiver supervision. Another reviewer notes a new person weekly due to dementia-related challenges, and also mentions the person who helped was not always available.

common 3 reviews mention this

Not as proactive as expected

Reviewers are split on whether care feels proactive and communicative.

Some reviewers say the team did not proactively handle practical needs like laundry, even when caregivers were present. Others describe better follow-through, including keeping things clean and sharing updates about changes and care. A few reviewers also tie the experience to whether the assigned helper is consistently available.

caveat 2 reviews mention this

Pricing is a recurring concern

Some reviewers call the service expensive.

Cost comes up directly in a couple of reviews, with one person describing the service as expensive. Another reviewer discusses low pay for caregivers and frames it as part of the broader issue with how the agency operates. These comments appear alongside mixed experiences with day-to-day reliability and quality.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Transportation

  • Burbank-Glendale-Pasadena (9 miles away) Burbank-Glendale-Pasadena (9 miles away)
  • Los Angeles International (16 miles away) Los Angeles International (16 miles away)

Nearby Places of Interest

This part of Encino, California offers a convenient and vibrant community with a variety of amenities within close proximity. Residents can enjoy dining options such as Chili's Grill & Bar or Uncle Bernie's Deli, as well as easily access pharmacies like CVS and Walgreens for their healthcare needs. The area also provides ample opportunities for outdoor recreation at nearby parks like Lake Balboa Park or Coldwater Canyon Park. For entertainment, there is the Regal Sherman Oaks Galleria theater just a short drive away. In terms of healthcare, there are reputable physicians and hospitals nearby, including the Southern California Orthopedic Institute and Kaiser Permanente Emergency. Additionally, there are places of worship like St Michael & All Angels Church within the community for spiritual support. Overall, this part of Encino offers a well-rounded and convenient living environment for seniors looking to settle down in a bustling yet peaceful neighborhood.

Restaurants

  • Chili's Grill & Bar (0.1 miles)
  • The Stand American Classics Redefined (0.2 miles)
  • Uncle Bernie's Deli (0.6 miles)
  • McDonald's (1.9 miles)
  • McDonald's (2.4 miles)
  • McDonald's (2.4 miles)
  • In-N-Out Burger (2.8 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Valley Drug & Compounding (0.3 miles)
  • CVS Pharmacy (0.9 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.1 miles)

Parks

  • Encino Bike Path (1.5 miles)
  • Lake Balboa Park (1.8 miles)
  • Van Nuys Sherman Oaks Park (3.7 miles)
  • Serrania Park (4.6 miles)
  • Top of Topanga Overlook (5.6 miles)
  • Coldwater Canyon Park (6.1 miles)
  • Franklin Canyon Park (6.2 miles)

Theaters

  • Regal Sherman Oaks Galleria (2.3 miles)

Transportation

  • Van Nuys Airport (VNY) (2.9 miles)
  • Van Nuys FlyAway Bus Terminal to LAX (3.6 miles)

Cafes

  • Starbucks (3.2 miles)
  • Winnetka Bowl (4.3 miles)
  • Starbucks (5.7 miles)
  • Porto's Bakery & Cafe (5.9 miles)
  • Starbucks (6 miles)
  • Starbucks (6.2 miles)
  • Starbucks (6.9 miles)

Physicians

  • Southern California Orthopedic Institute (3.4 miles)
  • Mid-Valley Comprehensive Health Center (4.6 miles)
  • UCLA Health Woodland Hills (5.9 miles)

Places of Worship

  • St Michael & All Angels (5.7 miles)
  • Immanuel Bible Church (6.2 miles)

Hospitals

  • Kaiser Permanente Emergency (5.9 miles)
  • Veterans Administration (5.9 miles)

Frequently Asked Questions

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