Vretchen Marie Care

7232 Circlet Way, Citrus Heights, CA 95621

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
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Assisted Living Board and Care Home

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    Overall Review of Vretchen Marie Care

    Pros

    • pro Dr. Reza Toussi has been a trusted doctor for over 15 years.
    • pro He is a very good doctor.
    • pro He really truly cares about his patients.

    Cons

    • pro The patient was charged $800 for a new patient visit and was unable to have the charge removed or reduced.
    • pro They question who would charge $800 for a 15-minute visit.
    • pro The patient waited 45 minutes beyond their appointment time in the exam room.
    • pro They described the $800 charge for a 15-minute doctor visit as highway robbery.
    • pro They believe the matter should be investigated.

    Review

    The patient has a long-standing relationship with Dr. Reza Toussi, describing him as a physician who has earned deep trust over more than 15 years. In their account, Dr. Toussi is presented as someone who truly cares about his patients, a clinician who has been reliable, compassionate, and attentive through many years of medical visits and conversations. This enduring bond forms a counterpoint to the recent frustration they felt, highlighting a nuanced view of the doctor: excellence in care paired with concern about the business side of healthcare.

    The central grievance revolves around a new-patient visit that the patient was charged $800 for, with the visit lasting roughly 15 minutes. The stark discrepancy between the price and the short duration of the encounter struck the patient as extraordinary and unacceptable. They describe the charge not merely as high but as something bordering on "highway robbery," underscoring a sense of shock and disbelief at the cost for what they perceived as a routine, brief consultation. The wording conveys a strong emotional reaction to the pricing, emphasizing a perceived mismatch between value and expense.

    Complicating the situation, the patient adds a substantial delay to the experience: they waited 45 minutes beyond their scheduled appointment time to be seen. The prolonged wait amplified the frustration surrounding the billing issue, turning an already tense encounter into a test of patience and trust. Being kept waiting after a scheduled appointment can heighten the sense that the patient's time is not being respected, intensifying concerns about transparency and fairness in the care they receive.

    Despite the criticizing tone about the billing and wait times, the patient is careful to separate those concerns from their general view of Dr. Toussi's character and care. They repeatedly affirm that Dr. Toussi has been a good doctor for many years and that he genuinely cares about his patients. This duality - admiration for the doctor's clinical abilities and concern about the financial and logistical aspects of the visit - paints a complex portrait of the patient experience, one in which loyalty and disappointment coexist.

    The call for accountability emerges clearly in the narrative. The patient asserts that the charge should either be removed or reduced, arguing that such an amount for a brief visit is unreasonable. There is also an underlying urge for broader scrutiny: the belief that this kind of pricing deserves examination and potential investigation. Yet, within this demand for accountability, the patient's respect for Dr. Toussi remains intact, indicating that the issue is framed as a problem with billing practices rather than a critique of the physician's abilities or integrity.

    What emerges from the account is a candid reflection on the tension between patient loyalty and the realities of healthcare costs. The patient's long-term relationship with Dr. Toussi signals a steady trust in the doctor's medical competence and compassion, even as the financial experience threatens to erode confidence. The narrative captures how a single billing event can cast a shadow over years of positive experiences, challenging the patient to balance appreciation for a physician's care with frustration over what they perceive as an excessive charge.

    In the end, the reviewer's message is nuanced and multifaceted. It emphasizes respect for Dr. Toussi as a physician who has demonstrated genuine care and competence over a lengthy period, while also calling out a billing situation that felt errant and unfair. The experience illustrates how important clear communication, transparent pricing, and respect for patients' time are in shaping trust in healthcare. Even as the patient clings to the belief that Dr. Toussi is a good doctor, they insist that the business practices surrounding the visit warrant serious scrutiny and accountability.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Sacramento International (15 miles away) Sacramento International (15 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Vretchen Marie Care in Citrus Heights, CA is a wonderful board and care home that provides exceptional care services in a comfortable and homely environment. Our dedicated staff is committed to ensuring the well-being and happiness of our residents.

    Our community offers a range of amenities designed to enhance the overall quality of life for our residents. We have a spacious dining room where nutritious meals are served, providing an opportunity for socialization and enjoyment. Each room is fully furnished to provide maximum comfort and convenience. Our beautiful garden allows residents to enjoy the outdoors and relax in a tranquil setting. Housekeeping services are provided to ensure that the living spaces remain clean and tidy at all times.

    We understand that moving can be a stressful experience, which is why we offer move-in coordination services to help ease the transition into our community. Residents can stay connected with their loved ones through our telephone services and Wi-Fi/high-speed internet access.

    At Vretchen Marie Care, we prioritize the health and well-being of our residents by offering various care services. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers, ensuring that each resident receives personalized attention based on their unique needs. We work closely with healthcare providers to coordinate medical appointments and maintain regular communication regarding any specific healthcare requirements.

    Our community also provides specialized care services for diabetic individuals, including diabetes diets tailored to meet their dietary needs. Additionally, meal preparation and medication management services are available to ensure that residents receive proper nutrition and medications as prescribed by their healthcare professionals.

    Transportation arrangements are made for medical purposes, including transportation to doctors' appointments when needed. Residents can feel confident knowing that they have accessibility options readily available.

    Residents at Vretchen Marie Care enjoy engaging in scheduled daily activities designed to promote mental stimulation, physical fitness, creativity, social interaction, and emotional well-being.

    Located in Citrus Heights, our community boasts convenient access to numerous amenities nearby. With six cafes, seven parks, 22 pharmacies, four physicians, 17 restaurants, and essential facilities such as transportation, places of worship, and theaters in close proximity, residents have plenty of opportunities for entertainment and exploration. Additionally, the presence of four hospitals nearby ensures quick access to medical care in case of emergencies.

    Vretchen Marie Care is a warm and inviting assisted living community that provides excellent care services in a comfortable setting. We pride ourselves on fostering a welcoming environment where residents can maintain their independence while receiving the support they need.

    Nearby Places of Interest

    Pharmacies

    • Rite Aid (0.7 miles)
    • Walmart Pharmacy (1.4 miles)
    • Walgreens (1.4 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (2.3 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (2.8 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Starbucks (2.3 miles)
    • Starbucks (2.5 miles)
    • Dutch Bros Coffee (2.5 miles)
    • Starbucks (2.6 miles)
    • Dutch Bros Coffee (3.7 miles)
    • Starbucks (5 miles)

    Theaters

    • Century Theatre (1.9 miles)
    • Regal Ua Olympus Pointe (4.9 miles)

    Physicians

    • Mercy San Juan Hospital (2 miles)
    • UC Davis Medical Group (2.5 miles)
    • Mary Jammal MD (4.2 miles)
    • Naveen Mishra (4.8 miles)
    • Kaiser Permanente Department of Psychiatry (5 miles)
    • Caparas Maria J MD - Kaiser Permanente Medical Group-Maria Caparas (5 miles)
    • Sutter Medical Group (5 miles)

    Hospitals

    • San Juan Surgery Center (2.1 miles)
    • Kaiser Permanente Hospital (4.5 miles)
    • Yuan Franklin E MD - Kaiser Permanente Medical Group (4.6 miles)
    • Kaiser Permanente Labor and Delivery (4.6 miles)
    • Walnut Whitney (5.2 miles)

    Restaurants

    • Raising Cane's Chicken Fingers (2.2 miles)
    • Wendy's (2.5 miles)
    • McDonald's (2.5 miles)
    • El Tapatio (2.7 miles)
    • Taco Bell (3 miles)
    • Nixtaco (3.5 miles)
    • Roundhouse Deli (3.6 miles)

    Places of Worship

    • SDA Ukrainian Church (2.2 miles)
    • Crossroads Christian Fellowship Wesleyan Church (2.2 miles)
    • St Mel's Catholic Church (3.6 miles)

    Transportation

    • Roseville Amtrak (3.8 miles)

    Parks

    • Maidu Regional Park (4 miles)
    • H. C. Elliott Park (4.5 miles)
    • Harry Crabb Park (4.5 miles)
    • Sacramento Bar (4.7 miles)
    • Freedom Park (4.7 miles)
    • Carmichael Park (4.9 miles)
    • Diamond Oaks Park (5 miles)

    Frequently Asked Questions

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