Helping Hands in Citrus Heights, CA

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Helping Hands

Helping Hands in Citrus Heights, CA

7655 Prince Street, Citrus Heights, CA 95610

For more information about senior living options: (844) 490-3973

3.8 from 5 reviews
5 stars
2
4 stars
2
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0
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Assisted Living Board and Care Home Memory Care Respite Care

Helping Hands Costs & Pricing

Helping Hands presents a competitive pricing structure for its accommodations when compared to Sacramento County and the broader California market. For private rooms, Helping Hands offers rates at $2,500 per month, significantly lower than the county average of $3,686 and the statewide figure of $3,939. This trend continues with one-bedroom units priced at $3,000, which is again more affordable than the county's average of $3,758 and the state's benchmark of $4,340. These cost-effective options not only make Helping Hands an attractive choice for individuals seeking quality housing but also reflect a commitment to providing accessible living solutions within an increasingly challenging housing landscape.

Floor plansHelping HandsSacramento CountyCalifornia
Private$2,500$3,686$3,939
1 Bedroom$3,000$3,758$4,340

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Helping Hands

    Overall Review of Helping Hands

    Pros

    • pro They provide outstanding care and go the extra mile to help.
    • pro They are the most caring staff the reviewer met.
    • pro They spent all day setting up the room, showing dedication.
    • pro They understand dementia and hospice and are resourceful.
    • pro The food is great and there is lots of love.
    • pro The staff is friendly and accommodating.
    • pro The grandmother liked the food and could order whatever she wanted.
    • pro They are great at helping with showers and dressing, and the rooms are clean.
    • pro Amy Wall took great care of the reviewer and their mom.
    • pro The place is perfect and meets all of the mother's needs.
    • pro The reviewer would recommend Helping Hands Residential Care to friends and family.

    Cons

    • pro Scheduling and case management are forgetful, leading to delays when no-shows or missed calls occur.
    • pro There have been numerous instances of insufficient caregiver coverage, leaving clients in distress.
    • pro A supervisor promised to cover shifts but never shows up, which is unprofessional.
    • pro The failure of supervisors to follow through raises concerns about whether they truly uphold the company's values and put clients first.
    • pro An unprofessional office staff member can damage the company's integrity, and the company needs to be more appreciative of caregivers who pull double shifts.
    • pro The lack of a night-time buzzer to call for help is a real safety drawback.
    • pro The experience has been described as the worst ever and the company is not recommended for any caregivers or nursing staff.
    • pro Communication issues due to accents sometimes hinder understanding, though efforts were made to work through them.

    Review

    Helping Hands Residential Care in Citrus Heights is best suited for families who value intimate, caregiver-led attention over formal amenities. This small-scale setting feels like a home, where staff personally set up rooms, greet residents by name, and lean into dementia- and hospice-informed care. It is especially well-suited for residents who want genuine warmth, predictable daily routines, and the flexibility to customize meals and personal preferences. If the priority is a hands-on, compassionate caregiver team that treats each resident like family, Helping Hands delivers.

    Those who may want to consider alternatives are families needing highly reliable, fail-safe scheduling and continuous, supervisor-level oversight. A recurring theme in the reviews is coverage gaps and last-minute scrambling when shifts don't fill, and a supervisor who commits to coverage but does not deliver. Language barriers can also pose challenges for some residents, and a nighttime call system appears absent in practice, raising safety concerns for night needs. For residents who crave wide-ranging activities, outdoor outings, or more freedom of movement, the setting's constraints may feel limiting.

    On the positive side, the strongest pro is outstanding, hands-on care: caregivers who go the extra mile, a staff culture described as loving and responsive, and a proven ability to handle dementia and hospice needs with resourcefulness. Food is praised, and the personal touch - room setup, room cleanliness, and a home-like atmosphere - adds meaning to daily living. These strengths matter for families whose priority is a nurturing environment and specialized dementia/hospice support, particularly when medical complexity exists.

    However, these advantages do not fully compensate for core reliability gaps. Scheduling forgetfulness and coverage gaps can leave residents understaffed at critical times, creating distress and safety risks. A supervisor who promises coverage but fails to show erodes trust and raises questions about operational values and accountability. While the culture is warm, a resident may endure episodes without adequate coverage during shifts, which undermines continuity of care and can be distressing for both residents and families. Language barriers, while manageable, may complicate communication for some residents, and a lack of a nighttime buzzer undermines safety for nocturnal needs.

    To make a well-informed decision, prospective families should press for specifics: daily caregiver-to-resident ratios, the exact process for filling shifts, and a transparent on-call plan for emergencies. Request a tour that focuses on how staff interact with residents who have memory loss, and ask to meet the supervisor who oversees care coordination to gauge reliability and accountability. Inquire about activities, outdoor access, and whether residents can walk or leave the community for short periods. Confirm if room customization is truly as flexible as promised and whether staff can accommodate individual routines around meals and personal preferences. Finally, seek references from current families about consistency of staffing and responsiveness to concerns.

    Overall impressions show a 3.8 rating, with two five-star and two four-star reviews balanced by one critical experience. The favorable accounts highlight exceptional warmth, highly capable dementia/hospice care, and a resident-centric atmosphere, including tasty meals and a room that feels cared for. The critical review centers on staffing unreliability, with missed shifts and a supervisor who did not follow through, describing a pattern more than an isolated incident. That tension between extraordinary caregiver energy and inconsistent scheduling is the dominant theme a family must weigh. The small-home environment can be a double-edged sword: it nurtures close relationships but can also amplify the impact of staffing gaps.

    Bottom line: Helping Hands is a strong fit for families prioritizing compassionate, dementia-aware care in a homelike setting, where staff take ownership of daily life, meals, and room arrangements. It may be less suitable for those who require rock-solid staffing reliability, more robust activity options, or unrestricted mobility and safety features like immediate night-time assistance. Prospective clients should conduct a rigorous on-site evaluation, verify staffing stability, and request clear policies on coverage and supervision. With the right resident and family expectations, Helping Hands can deliver meaningful quality of life - just with eyes open to the realities of scheduling and oversight.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Sacramento International (17 miles away) Sacramento International (17 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Helping Hands in Citrus Heights, CA is a compassionate and well-equipped assisted living community that offers various types of care including board and care home, memory care, and respite care. The community provides a range of amenities to ensure the comfort and convenience of its residents.

    Residents at Helping Hands can enjoy the luxury of fully furnished accommodations with private living spaces. The community also has bath tubs and wheelchair accessible showers to cater to the specific needs of individuals. Cable or satellite TV, Wi-Fi/high-speed internet, and telephone services are available for entertainment and communication purposes.

    There are multiple indoor common areas where residents can socialize or engage in leisure activities. Additionally, the community features beautiful outdoor common areas and gardens for residents to enjoy nature. Move-in coordination is provided by Helping Hands to ensure a smooth transition for new residents.

    Housekeeping services are offered to maintain cleanliness and hygiene within the community. On-site devotional services are available for individuals who wish to practice their faith within the comfort of their home.

    The dedicated staff at Helping Hands assists residents with activities of daily living such as bathing, dressing, and transfers. They also provide ambulatory care and coordinate with healthcare providers when necessary. Medication management is offered to ensure residents take their medications as prescribed.

    Nutritious meals are provided at Helping Hands, catering to special dietary restrictions including diabetes diet, kosher, vegetarian options, as well as any other dietary needs. Residents can also participate in scheduled daily activities and community-sponsored events for social interaction and engagement.

    Helping Hands is conveniently located near various amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and transportation options. This ensures that residents have easy access to these essential services whenever needed.

    Overall, Helping Hands in Citrus Heights offers a warm and caring environment with comprehensive care services designed to meet each resident's unique needs while fostering independence and enhancing their quality of life.

    Nearby Places of Interest

    Located in Citrus Heights, California, this neighborhood offers convenience and variety for seniors looking for a comfortable living environment. With several cafes including Starbucks and Dutch Bros Coffee within a short distance, you can enjoy your morning coffee outings with ease. Nearby restaurants like Raising Cane's Chicken Fingers and Nixtaco provide plenty of dining options. Access to pharmacies such as Walgreens, Rite Aid, and CVS Pharmacy ensures easy access to medications and healthcare essentials. For medical needs, there are reputable physician offices and hospitals like UC Davis Medical Group, Mercy San Juan Hospital, and Kaiser Permanente Hospital in close proximity. In addition to healthcare facilities, the neighborhood boasts places of worship for spiritual nourishment, theaters for entertainment options including Century Theatre and Regal Ua Olympus Pointe, and various parks for outdoor recreation like Maidu Regional Park and Diamond Oaks Park. Public transportation is also easily accessible with Roseville Amtrak station nearby. Overall, this part of Citrus Heights provides a well-rounded community that caters to the diverse needs of seniors seeking a comfortable and convenient living environment.

    Cafes

    • Starbucks (0.5 miles)
    • Starbucks (1.4 miles)
    • Dutch Bros Coffee (2 miles)
    • Starbucks (2.4 miles)
    • Starbucks (2.6 miles)
    • Dutch Bros Coffee (4.3 miles)
    • Starbucks (4.7 miles)

    Restaurants

    • Raising Cane's Chicken Fingers (1.1 miles)
    • Wendy's (1.3 miles)
    • El Tapatio (1.8 miles)
    • McDonald's (2 miles)
    • Nixtaco (2.9 miles)
    • Umi Sushi (3.5 miles)
    • Roundhouse Deli (3.8 miles)

    Pharmacies

    • Walgreens (1.2 miles)
    • Rite Aid (1.5 miles)
    • CVS Pharmacy (1.5 miles)
    • Walgreens (1.8 miles)
    • Rite Aid (2 miles)
    • Sunrise Village (2 miles)
    • CVS Pharmacy (2.4 miles)

    Physicians

    • UC Davis Medical Group (2 miles)
    • Mercy San Juan Hospital (2.3 miles)
    • Mary Jammal MD (3.9 miles)
    • Naveen Mishra (4.3 miles)
    • Sutter Medical Group (4.3 miles)
    • Kaiser Permanente Department of Psychiatry (4.4 miles)
    • Caparas Maria J MD - Kaiser Permanente Medical Group-Maria Caparas (4.4 miles)

    Hospitals

    • San Juan Surgery Center (2.3 miles)
    • Kaiser Permanente Hospital (4 miles)
    • Yuan Franklin E MD - Kaiser Permanente Medical Group (4.1 miles)
    • Kaiser Permanente Labor and Delivery (4.1 miles)
    • Sutter Roseville Outpatient I.V. Therapy (5.3 miles)
    • Sutter Roseville Medical Center (5.4 miles)

    Places of Worship

    • SDA Ukrainian Church (2.4 miles)
    • Crossroads Christian Fellowship Wesleyan Church (2.4 miles)
    • St Mel's Catholic Church (2.9 miles)

    Theaters

    • Century Theatre (3 miles)
    • Regal Ua Olympus Pointe (4.6 miles)

    Parks

    • Maidu Regional Park (3.4 miles)
    • Harry Crabb Park (3.9 miles)
    • Sacramento Bar (4 miles)
    • Hillsborough Park (4.2 miles)
    • Sunrise Area American River Parkway (4.3 miles)
    • Diamond Oaks Park (5.1 miles)
    • Carmichael Park (5.1 miles)

    Transportation

    • Roseville Amtrak (3.9 miles)

    Frequently Asked Questions

    How much does it cost to live at Helping Hands in Citrus Heights, CA?
    Where is Helping Hands?
    Does Helping Hands provide care for residents with dementia or Alzheimer's disease?

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