Citrus Heights Terrace

Pros

• The staff at Citrus Heights Terrace is consistently described as patient, understanding, and dedicated to providing excellent care for the residents.
• Visitors appreciate the cleanliness and well-maintained condition of the facility, with organized rooms and daily bed-making reported by family members.
• Families feel grateful and reassured knowing their loved ones are in a safe environment where their needs are well attended to.
• Residents enjoy a variety of activities and socialization opportunities, enhancing their quality of life at the facility.
• Staff members go out of their way to assist families with any specific needs or inquiries, reflecting their commitment to resident care.
• Positive interactions between residents and caregivers contribute to a cheerful atmosphere within the facility, promoting a sense of community.
• The facility provides excellent leadership and responsive administration, improving overall resident satisfaction.
• Families noted effective communication tools like Skype video phones that facilitate connections between residents and their families, enhancing engagement.

Cons

• A lady who had fallen was in a lying/sitting position for four minutes before care staff arrived after being summoned.
• There are concerns about the level of individual care residents might receive due to the staff-to-resident ratio, especially at night when only two staff members are on duty for 11 residents.
• The Activity Director had difficulty getting the residents' attention for upcoming activities.
• There is a wish for more protein and fewer carbs in the meals provided.
• Some employees were noted as being "out of the loop" with memory care practices.
• There were occasional instances where immediate attention was not given to personal care needs until it was brought to staff's attention.

Review

A Testament to Exceptional Care at Citrus Heights Terrace

Citrus Heights Terrace has emerged as a beacon of hope for families seeking compassionate and professional care for their loved ones. Established in early 2022, it has gained recognition for its dedication to the well-being of residents through a committed staff across various departments, including administration, dining, housekeeping, and caregiving. Many family members have shared heartfelt sentiments about the ease with which their relatives transitioned into this supportive environment. One reviewer expressed profound gratitude for the attentive care their mother receives, noting that all employees have been exceptionally patient and understanding. This sentiment is echoed by others who appreciate the cleanliness and upkeep of the facility, with organized bedrooms and daily cleaning routines contributing to an atmosphere that promotes comfort and safety.

The reviews consistently highlight a strong sense of community among staff and residents at Citrus Heights Terrace. Families feel fortunate to have discovered such an accommodating facility where their loved ones receive individualized attention from dedicated caregivers. The administrator, Tina, is often mentioned for her hands-on approach and tireless commitment to ensuring every resident’s needs are met. Families indicated satisfaction with not only the level of medical care provided but also the emotional support offered by staff who foster connections and maintain open lines of communication with both residents and their families.

Moreover, several accounts mention engaging activities designed to enrich the lives of residents. Through music therapy sessions, interaction with visitors such as children or musicians, along with ample opportunities for outdoor strolls in secure gardens or courtyards, Citrus Heights Terrace creates an environment conducive to socialization and mental wellness. One family member described watching cheerful caregivers serve meals while encouraging residents to gather in communal dining areas—an aspect that cultivates a familial atmosphere among those living there.

While many reviews paint a picture of exceptional care, some observations lend insight into potential areas of concern related to staffing levels during different shifts. A visitor noted that although they did not detect any unpleasant odors within the large facility’s halls—a positive takeaway—there were moments when response times after incidents could be improved. For instance, during one tour, they witnessed a resident who had fallen waiting four minutes before help arrived; this raised questions about individual care ratios during busier times. Current scheduling includes four caregivers on duty during day and swing shifts but reduces significantly at night.

Nevertheless, overall experiences remain overwhelmingly positive as families express their appreciation for how well integrated residents are within community activities—including music therapy tailored specifically for seniors—and advanced communication technology that helps bridge connections with distant relatives via video calls. One reviewer praised the innovative Skype system introduced at Citrus Heights Terrace as it allows them to share moments through photos effortlessly during conversations with their loved one.

Families visiting Citrus Heights Terrace emphasize how critical open communication between them and staff is in providing peace of mind regarding individual care needs being met promptly—whether addressing concerns like cleanliness or responsive assistance when issues arise. One family member shared how regular visits ensure that their loved one receives adequate attention; even when occasional lapses occur (like wearing soiled clothes), they reported prompt resolution just by bringing it up to staff’s attention.

In conclusion, Citrus Heights Terrace exemplifies what it means to offer compassionate senior care—the blend of professionalism mixed with personal touches fosters trust among families entrusting them with precious lives during vulnerable stages in life; you see evidence echoing throughout these testimonials praising every aspect from nutrition served daily down through genuine affinity exhibited by all team members towards individuals residing there.

This part of Citrus Heights, California, offers a convenient and accessible location with a variety of amenities nearby. Within a short distance, you will find several cafes such as Starbucks and Dutch Bros Coffee, as well as a selection of restaurants including Wendy's, Raising Cane's Chicken Fingers, and Umi Sushi. There are also multiple pharmacies like CVS Pharmacy and Walgreens for easy access to medication and healthcare needs. For outdoor recreation, parks like Maidu Regional Park and Harry Crabb Park provide peaceful green spaces for leisurely walks or picnics. In terms of healthcare services, there are several physicians' offices and hospitals in the vicinity, including Kaiser Permanente Hospital and Mercy San Juan Hospital. Transportation options are available through Roseville Amtrak station for added convenience. Additionally, places of worship like St Mel's Catholic Church cater to spiritual needs in the community. Overall, this area offers a well-rounded environment with various amenities that may be appealing for senior living considerations.

Cafes

• Starbucks (1.4 miles)
• Starbucks (1.8 miles)
• Starbucks (2.1 miles)
• Dutch Bros Coffee (3 miles)
• Starbucks (3.5 miles)
• Dutch Bros Coffee (3.9 miles)
• Sociology Coffee Bar (5.2 miles)

Restaurants

• Wendy's (1.8 miles)
• Raising Cane's Chicken Fingers (1.9 miles)
• Nixtaco (1.9 miles)
• El Tapatio (2.5 miles)
• Umi Sushi (2.7 miles)
• Chevy's Fresh Mex Restaurants (2.8 miles)
• McDonald's (3 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Safeway Food & Drug (1.8 miles)
• Walgreens (1.8 miles)
• Rite Aid (1.9 miles)
• Rite Aid (2.4 miles)
• Rite Aid (2.8 miles)
• Sunrise Village (2.8 miles)

Parks

• Maidu Regional Park (2.3 miles)
• Harry Crabb Park (2.9 miles)
• Hillsborough Park (3.1 miles)
• Diamond Oaks Park (4.3 miles)
• Negro Bar State Park (4.7 miles)
• Sacramento Bar (4.8 miles)
• Sunrise Area American River Parkway (5 miles)

Physicians

• Mary Jammal MD (2.9 miles)
• UC Davis Medical Group (3 miles)
• Sutter Medical Group (3.3 miles)
• Naveen Mishra (3.3 miles)
• Kaiser Permanente Department of Psychiatry (3.4 miles)
• Caparas Maria J MD - Kaiser Permanente Medical Group-Maria Caparas (3.4 miles)
• Mercy San Juan Hospital (3.4 miles)

Hospitals

• Kaiser Permanente Hospital (3 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (3.1 miles)
• Kaiser Permanente Labor and Delivery (3.1 miles)
• San Juan Surgery Center (3.3 miles)
• Sutter Roseville Outpatient I.V. Therapy (4.4 miles)
• Sutter Roseville Medical Center (4.4 miles)

Transportation

• Roseville Amtrak (3.3 miles)

Places of Worship

• SDA Ukrainian Church (3.4 miles)
• Crossroads Christian Fellowship Wesleyan Church (3.4 miles)
• St Mel's Catholic Church (3.7 miles)

Theaters

• Regal Ua Olympus Pointe (3.7 miles)
• Century Theatre (3.9 miles)