Luxury Living By Ella in Burbank, CA

3059 North Frederic Street, Burbank, CA 91504

For more information about senior living options: (844) 490-3973

4.1 from 58 reviews
5 stars
41
4 stars
5
3 stars
0
2 stars
2
1 stars
10

Assisted Living

Overall Review of Luxury Living By Ella

Pros

  • pro Hannah excelled in helping residents and was accommodating and understanding.
  • pro Rocky has been extremely hands-on and helpful, guiding residents every step of the way.
  • pro Jeff is praised as the nicest maintenance man and consistently helpful.
  • pro The units are super cute and clean, and the grounds are well kept.
  • pro Luxe at Burbank offers a great living experience with a nice neighborhood and convenient access to shopping and dining.
  • pro Rocky and Jeff provide timely support and keep the property well maintained.
  • pro The management team is professional and attentive, earning high praise from residents.
  • pro Many residents would highly recommend Luxe at Burbank to others.
  • pro The community is described as safe, quiet, and well located, with easy access to amenities.

Cons

  • pro The unit was roach-infested.
  • pro Maintenance was sloppy and repairs dragged on for months.
  • pro The front office was often unstaffed and unresponsive.
  • pro There were mold, insects, and water damage that were not promptly fixed.
  • pro Management changed multiple times, leading to poor communication.
  • pro Rent increases were imposed despite ongoing maintenance problems.
  • pro Ongoing construction and persistent bugs made living there uncomfortable, with many suggesting to stay away.

Review

This community is best suited for renters who want a convenient, amenity-rich address in Burbank and prize hands-on, service-oriented management. The strongest value sits with managers who stay engaged - Rocky in particular - alongside a maintenance team that is consistently described as friendly, capable, and responsive. Residents tout clean, well-kept grounds and units, plus a location that puts shopping, dining, and freeway access within easy reach. When the management team is present and proactive, Luxe at Burbank can feel like a calm, well-run place to live, especially for professionals or small families who prize predictability in day-to-day operations and an easy routine.

That said, this is not a hands-off, turnkey situation. Alternatives should be considered by anyone who cannot tolerate repeating patterns of turnover, inconsistent staffing, or persistent maintenance delays. The reviews show frequent shifts in leadership and office staffing, which can translate into uneven communication and slower problem resolution. If stability matters - especially for households with children, allergies, or health considerations - the risk of ongoing scheduling gaps and unsteady policy enforcement makes other properties worth exploring. In short, a strong fit requires tolerance for operational ebbs and the patience to ride through them with a responsive on-site team.

The strongest pros center on the proactive, resident-facing elements: a property manager who answers questions quickly, coordinates move-ins smoothly, and maintains open channels for concerns; maintenance personnel who arrive promptly and approach tasks with a respectful, can-do attitude; and a building vibe that feels safe, clean, and neighborly. Reviewers consistently praise Rocky and Jeff for their attentiveness, fast turnarounds on work orders, and a willingness to go above and beyond in the moment. The amenities and location help elevate everyday life, and the sense of community is repeatedly highlighted as a real plus when the management team is aligned and available. These factors can offset routine frictions when the operation is at its best.

Yet the cons are material and recurring. Several residents report pest and odor issues, with roaches and other bugs surfacing even after remediation efforts. Structural concerns - water damage, mold, and ongoing construction - signal serious maintenance and infrastructure challenges that can disrupt daily living. There are multiple accounts of inconsistent office staffing, long delays, and disputes over move-out or notice procedures, all of which undermine confidence in predictable, fair treatment. Rent increases, perceived pricing shifts, and disputes over charges further complicate the picture, particularly for those on tight budgets or who expect stable terms. When these issues align, they overwhelm the positive staff performances and diminish the experience.

Practical due diligence will shape the decision. Prospective residents should confirm the current management structure and the continuity of on-site leadership, request a recent pest-control history, and tour during periods of normal activity to gauge responsiveness. Ask for a clear remediation plan and timeline for any outstanding maintenance concerns, and verify how notices, deposits, and move-out procedures are currently handled to avoid past pitfalls. Given the emphasis on Rocky and Jeff, inquire about ongoing staff coverage, hours, and how escalation is handled if a request is not resolved promptly. If the current conditions align with what the reviews describe as a well-run, neighborly environment, Luxe at Burbank remains a solid choice; if the risk of pests, recurring construction disruption, and inconsistent administration feels untenable, widening the search is prudent.

In the end, Luxe at Burbank offers a practical home base for those who value responsive, personable management, a clean and convenient setting, and a neighborly atmosphere. Strong, hands-on leadership can offset many typical rental frictions, delivering a lived-in sense of reliability. However, the most important caveat is the reliability of the operating team over time. For residents who require a consistently well-oiled machine with minimal pest issues, flawless upkeep, and unwavering administrative clarity, exploring alternatives is the wiser course. For those who can tolerate the tradeoffs in exchange for proactive managers, a favorable location, and a community that feels cared for, Luxe at Burbank remains worth a serious look.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (1 miles away) Burbank-Glendale-Pasadena (1 miles away)
  • Los Angeles International (19 miles away) Los Angeles International (19 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Luxury Living By Ella in Burbank, CA offers an exceptional assisted living experience with a range of amenities and care services to cater to the unique needs of our residents. Our community features a spacious dining room where residents can enjoy delicious meals prepared by our skilled chefs. Each apartment is fully furnished, providing a comfortable and stylish living space. The well-maintained garden offers a serene outdoor space for relaxation and socializing.

Housekeeping services are provided to ensure that each resident's living space remains clean and tidy. Move-in coordination is offered to assist new residents in transitioning smoothly into their new home. Telephone and Wi-Fi/high-speed internet access are available for residents to stay connected with their loved ones.

We prioritize the health and well-being of our residents by offering a range of care services. Our trained staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure that all medical needs are met. Our staff also assists in medication management and follows special dietary restrictions, including diabetes diets, to promote optimal health.

Transportation arrangement for medical appointments is provided for convenience and ease of access to necessary healthcare services. Scheduled daily activities offer ample opportunities for residents to engage in socialization and recreational pursuits.

Luxury Living By Ella benefits from its convenient location, with several cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals nearby. This ensures easy access to entertainment venues, shopping centers, healthcare facilities, and other amenities within close proximity.

At Luxury Living By Ella in Burbank, CA, we strive to provide a luxurious assisted living experience that combines comfort, convenience, and personalized care for our esteemed residents.

Nearby Places of Interest

Cafes

  • Starbucks (0.9 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.7 miles)
  • Starbucks (3.9 miles)
  • Proof Bakery (7.7 miles)
  • Starbucks (8 miles)

Transportation

  • Terminal A (1.1 miles)
  • Hollywood Burbank Airport (BUR) (1.2 miles)
  • Baggage Claim (1.2 miles)
  • Burbank Airport Ride Share Pick Up (1.2 miles)
  • North Hollywood Metro Station (3.5 miles)
  • Universal City Metro Station (4.9 miles)

Restaurants

  • Wendy's (1.4 miles)
  • Castaway (2.1 miles)
  • In-N-Out Burger (2.1 miles)
  • Taco Bell (2.5 miles)
  • Porto's Bakery & Cafe (2.8 miles)
  • McDonald's (3 miles)
  • Chick-Fil-A (3.6 miles)

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Rite Aid (2.7 miles)
  • Rite Aid (2.9 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.3 miles)

Theaters

  • AMC Burbank 16 (2.4 miles)
  • Universal Cinema AMC at CityWalk Hollywood (5 miles)
  • AMC The Americana at Brand 18 (6.5 miles)
  • TCL Chinese Theatre (7.4 miles)

Hospitals

  • Providence St Joseph Medical Center (3.6 miles)
  • Kaiser Permanente Emergency (5.3 miles)
  • Glendale Adventist Medical Center (7.4 miles)
  • Medical 2 unit (7.4 miles)

Parks

  • Playground (4 miles)
  • Lake Hollywood Reservoir (5.5 miles)
  • Lake Hollywood Park (5.6 miles)
  • Fryman Canyon Park (6 miles)
  • Hollywood Bowl Overlook (6.4 miles)
  • Nancy Hoover Pohl Overlook (6.5 miles)
  • Coldwater Canyon Park (6.7 miles)

Physicians

  • Mid-Valley Comprehensive Health Center (6.3 miles)
  • Southern California Orthopedic Institute (7.1 miles)

Places of Worship

  • St Michael & All Angels (6.5 miles)
  • Immanuel Bible Church (7.5 miles)

Frequently Asked Questions

Where is Luxury Living By Ella?

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