3059 North Frederic Street, Burbank, CA 91504
For more information about senior living options: (844) 490-3973
Luxe at Burbank emerges in these reviews as a community with a lot of personality and a wide range of resident experiences. In one thread of feedback, a new community manager named Hannah and a colleague named Noah are highlighted for going above and beyond to help residents. The writer praises Hannah for listening and staying true to her word, and notes that Noah helped get them settled quickly. This appreciation is tempered, however, by a personal health struggle tied to the living environment: breathing issues tied to secondhand smoke from other tenants and the use of chemicals in unit 16, along with Covid symptoms that led to ER visits. The reviewer also mentions trying to relocate, citing Tyler and Rocky as the people they asked to move them to a different unit, and describes "big problems with this apt," conveying a sense of ongoing management challenges before the eventual departure. A review update later notes a short stay of only a few months due to a roach infestation, with hope that conditions have improved and a wish for future residents to find a unit that suits them better.
Across the broader set of reviews, Rocky emerges as a central figure in the Luxe at Burbank story. For many residents, Rocky is seen as extremely hands-on and responsive, a property manager who is easy to reach and quick to provide guidance during both the application and move-in processes. Several testimonials emphasize Rocky's meticulous approach to tours, leasing details, and the welcome a new resident receives upon arrival. The move-in experience is repeatedly described as smooth, with keys provided promptly after signing and a sense that Rocky is in continuous contact to ensure questions are answered. These positive notes are paired with warm praise for Jeff, the maintenance technician, who is described as friendly, upbeat, and genuinely dedicated to addressing work orders and upkeep. One resident even calls Jeff "the nicest maintenance man I have ever met," underscoring the positive chemistry between staff and tenants.
The sentiment about the property itself is largely favorable in many of the longer reviews. People consistently point to a clean, well-kept building and grounds, with praise for the amenities and the nearby conveniences that make the location appealing. Comments highlight the sense of safety and the neighborhood feel, along with easy parking and convenient access to shopping centers and highways. The pair of Rocky and Jeff is repeatedly credited with maintaining high standards of service and keeping the property in good condition, contributing to a sense of pride and belonging among residents. Some reviews even note that Rocky organizes community events - movie nights, churro trucks, and similar activities - furthering a perception of Luxe at Burbank as a social, resident-focused place to live.
Yet the collection of reviews is not without its cautions. A non-trivial portion of feedback recalls a less favorable early experience, including a roach problem and reports of past management turnover. One reviewer explicitly states a roach infestation and even describes the office as intermittently staffed, with management changing hands several times, and a remodel that altered landscaping and later coincided with rising water bills. Another account frames Luxe as a place to stay away from, citing ongoing maintenance issues and a negative overall impression despite some recognized efforts by the current team. A particularly stark note describes a "very nasty place to live" with sloppy maintenance, a transfer to a larger apartment that did not improve conditions, and a sentiment that six months felt too long to wait for meaningful change. Several reviewers mention ongoing construction and bugs as persistent inconveniences, suggesting that while the team may be doing good work, the physical and operational environment has created lasting pain points for some residents.
Taking the collection together, Luxe at Burbank emerges as a complex community with a strong, positive core centered around Rocky and Jeff. The staff's professionalism, responsiveness, and care for residents are repeatedly celebrated, forming a robust counterweight to earlier critiques about office staffing and management turnover. The property's appeal - clean, well-maintained buildings; a convenient location; and a friendly, engaged management team - comes through clearly in many testimonials. At the same time, the darker threads about roaches, construction-related disruption, and past lapses in communication and consistency remind readers that experiences can vary widely from unit to unit and moment to moment, especially for residents navigating health concerns, relocations, or past negative incidents.
For prospective tenants weighing Luxe at Burbank, the stories suggest a picture of a community that has built a strong, customer-service oriented core around Rocky and Jeff, with a track record of responsiveness, thorough tours, and ongoing maintenance. The anecdotal threads also urge due diligence: inquire about current conditions, ensure a clear understanding of move-in and maintenance processes, and assess how construction, pest control, and neighborhood dynamics may impact daily living. The testimonials collectively convey a sense that, while Luxe at Burbank can deliver a welcoming, well-located home with attentive management, there are histories of issues that have affected a subset of residents - and that outcomes may depend on the specific unit, the management team in place at the time, and the responsiveness of the property staff to individual concerns. In short, Luxe at Burbank is portrayed as a community with real strengths and real challenges, but with a dependable core of managers and maintenance professionals who often rise to meet residents' needs.
Luxury Living By Ella in Burbank, CA offers an exceptional assisted living experience with a range of amenities and care services to cater to the unique needs of our residents. Our community features a spacious dining room where residents can enjoy delicious meals prepared by our skilled chefs. Each apartment is fully furnished, providing a comfortable and stylish living space. The well-maintained garden offers a serene outdoor space for relaxation and socializing.
Housekeeping services are provided to ensure that each resident's living space remains clean and tidy. Move-in coordination is offered to assist new residents in transitioning smoothly into their new home. Telephone and Wi-Fi/high-speed internet access are available for residents to stay connected with their loved ones.
We prioritize the health and well-being of our residents by offering a range of care services. Our trained staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure that all medical needs are met. Our staff also assists in medication management and follows special dietary restrictions, including diabetes diets, to promote optimal health.
Transportation arrangement for medical appointments is provided for convenience and ease of access to necessary healthcare services. Scheduled daily activities offer ample opportunities for residents to engage in socialization and recreational pursuits.
Luxury Living By Ella benefits from its convenient location, with several cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals nearby. This ensures easy access to entertainment venues, shopping centers, healthcare facilities, and other amenities within close proximity.
At Luxury Living By Ella in Burbank, CA, we strive to provide a luxurious assisted living experience that combines comfort, convenience, and personalized care for our esteemed residents.
Luxury Living By Ella is located at 3059 North Frederic Street, Burbank, CA 91504 in Los Angeles County, California
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