6468 Calle Del Norte, Anaheim, CA 92807
For more information about senior living options: (844) 490-3973
The property is nicely maintained with pools, an exercise room, a game room, and a very large community center. The rent cannot be beat. It is very nice and clean with great people, very safe, and pet-friendly. A long-time resident notes great people, great property, and great management, and has enjoyed living there for nine years. The reviews describe the community as a nice little community with amenities and flexible involvement.
The leasing office is described as uncommunicative and dictatorial, effectively telling residents how to live. Management is accused of not responding to issues, including prorated rent charges for moving out. There is fear of being charged after moving out and of not getting a deposit returned. Rent is alleged to be raised without notice. The staff are described as unprofessional and rude, especially on the phone and toward seniors. Repairs are not completed on time; pool/jacuzzi and other maintenance are neglected. There is mention of noise in the early mornings and questionable handling of plumbing charges affecting seniors. The property is described as rat- and cockroach-infested and cartel-controlled, with abusive treatment by staff. A specific incident where staff blamed a resident's mother for a leak and attempted to charge for repairs. A resident's credit was damaged after moving out, according to the reviews. A phone receptionist is described as extremely rude, with seniors being told "Seniors only" and told to find another place. A general warning to avoid the complex is stated.The place in question comes with a heated, paradoxical reputation. For some residents, it's a long-standing, affordable home with solid amenities and a sense of community. For others, it's a chronic source of frustration marked by poor communication from management, questionable billing practices, and a string of maintenance headaches that never seem to get resolved. The story that emerges is not one-note, but a tapestry of contrasting experiences that have left many tenants feeling differently about the same property over the years.
On the negative side, a sizable portion of reviews portrays the management and leasing office as difficult to reach and unresponsive. Residents describe a workflow where tenants feel ordered about what to do with little room for input or discussion, making them feel more like obstacles to be managed than residents with legitimate concerns. There are persistent complaints about how issues are communicated - or rather, how they aren't - leading to frustration when plans or repairs are promised and then delayed or ignored. Stories of being charged for prorated rent during moves or being billed for utilities without timely resolution have escalated into real concerns about whether deposits will eventually be returned. In short, there is a pervasive fear among some tenants that unresolved bills and pending charges could continue to accrue after move-out.
The tone in some phone interactions adds another layer to the dissatisfaction. A number of reviews recount encounters with unprofessional or rude staff on the phone, including incidents where a clerk allegedly raised their voice or spoke curtly to callers. One memorable account described a staff member insisting on a "SENIORS ONLY" stance in a way that felt hostile to a family member attempting to ask basic questions about residency rules and who can live there. Several people stress that such behavior makes it hard to feel respected or valued as a resident, particularly when questions are simply routine.
Maintenance and safety complaints are also prominent in the critiques. Infestations of rats, roaches, and ants are described as ongoing problems that management failed to address effectively, despite repeated reports. One harrowing account details a major water heater leak, a resident having to step in to shut off valves, move furniture, and try to dry out the space, only to be told later that the issue was blamed on the tenant. The aftermath reportedly included a ding to a relative's credit score for damage that those residents felt was not their fault, deepening distrust in how issues are handled and billed. These narratives highlight a recurring pattern of delays, miscommunications, and disputes over responsibility for repairs and associated costs.
Adding to the drama, several reviewers reference a troubling backstory that casts a long shadow over the complex's reputation. Some describe the place as having been historically plagued by serious criminal activity, with references to gang activity and drug distribution tied to the property's management and operations in the past. The strongest language centers on allegations that the current management and, at times, the ownership have behaved in ways that echo those earlier troubles - "monsters" running things, a cartel-like atmosphere, and a sense that the complex is not a safe or trustworthy environment for its more vulnerable residents. These claims are controversial and come with a strong emotional charge, as they touch on personal safety, the treatment of elderly tenants, and long-standing fears about who is truly in charge.
Amid the turmoil, not all voices share the same sentiment. Several residents push back, noting that the property has its virtues and that their own experiences have been positive. They point to generous rents relative to the market, well-maintained common areas, and a suite of amenities including pools, a gym, a game room, and a large community center. Some residents who have lived there for years describe it as a safe, pet-friendly community with a manageable cost of living and a degree of reliability in everyday life. A few even emphasize that the staff can be okay and that the property's atmosphere can be friendly and welcoming when managed well, suggesting that the experience may hinge on which staff members you encounter and the timing of your interactions.
The long-running tension between praise for the property's conveniences and dissatisfaction with management's handling of issues creates a complex overall impression. For potential residents, this means a decision that weighs strong positives - affordable rent, robust amenities, a sense of community, and a long-standing presence - against powerful warnings about communication breakdowns, billing disputes, maintenance delays, and, for some, a troubling history or atmosphere. The shared thread across these perspectives is clear: experiences at this complex are highly variable and deeply personal, depending on the specifics of one's situation, the staff on duty, and how promptly concerns are addressed.
In the end, the property embodies a dual narrative. On one hand, it can be a practical, comfortable home with notable amenities and a price point that draws families and longtime residents. On the other hand, it can feel like a fraught, high-stakes environment where management decisions, response times, and billing practices dramatically shape daily life. The reviews collectively suggest that anyone considering moving in should proceed with careful due diligence: ask pointed questions about move-out charges and deposits, request a clear understanding of repair timelines and responsibilities, and seek out current residents' experiences with the specific on-site staff you're likely to interact with. As with many large properties, the truth seems to lie in the day-to-day interactions and the quality of those you engage with on the ground.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Wayne Orange Co (13 miles away) Ontario International (17 miles away) Long Beach (Daugherty) (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillcrest Residential Care 1 is a board and care home located in Anaheim, CA. This assisted living community offers a range of amenities to provide a comfortable and convenient living environment for its residents. The fully furnished rooms ensure that residents feel at home from the moment they move in, while the dining room provides a pleasant space for meals. The outdoor garden offers a tranquil setting where residents can relax and enjoy nature.
At Hillcrest Residential Care 1, housekeeping services are provided to ensure that the living spaces remain tidy and well-maintained. Move-in coordination assistance is also available to make the transition into this community as smooth as possible. Residents can stay connected with family and friends through telephone and Wi-Fi/high-speed internet services.
This community offers various care services to support the daily needs of its residents. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers ensures that residents receive appropriate medical care when needed. Special dietary needs, including diabetes diets and other restrictions, are taken into consideration during meal preparation and service.
Transportation arrangements are available for medical appointments, ensuring that residents can easily access necessary healthcare services. In addition to healthcare-related transportation, there are several nearby amenities that offer convenience and entertainment options. Cafes, restaurants, pharmacies, parks, theaters, and physicians are all conveniently located near this assisted living community.
To promote an active lifestyle among its residents, Hillcrest Residential Care 1 offers scheduled daily activities. These activities provide opportunities for socialization, engagement, and enjoyment.
Overall, Hillcrest Residential Care 1 provides a comfortable living environment with comprehensive care services tailored to meet individual needs.
This particular area of Anaheim, California offers a mix of convenient amenities and recreational opportunities that would be ideal for senior living. With a variety of restaurants nearby such as Raising Cane's Chicken Fingers and El Cholo, residents can enjoy dining out without having to travel far. Additionally, there are several parks in the vicinity including Yorba Regional Park and Irvine Regional Park for those who enjoy outdoor activities. For medical needs, there are multiple pharmacies and physicians' offices within a short distance. Transportation options are also easily accessible with the Artic station located nearby. The presence of Choc hospital ensures that quality healthcare services are readily available. Overall, this neighborhood provides a comfortable and convenient living environment for seniors looking to settle down in Anaheim.
Hillcrest Residential Care 1 is located at 6468 Calle Del Norte, Anaheim, CA 92807 in Orange County, California
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