Serento Rosa

Pros

• The staff at Serento Rosa is very friendly, professional, and genuinely cares about the residents.
• The facility is beautiful, well-maintained, and offers a comfortable environment for residents.
• Residents have access to a variety of activities, and the community encourages participation.
• Family members appreciate the proximity of Serento Rosa to their homes and the quality of care provided.
• Many reviewers noted that the caregivers are attentive and know the residents by name, fostering a welcoming atmosphere.
• The outdoor courtyard allows residents to enjoy nature and get fresh air whenever they please.
• The on-site rehab hospital provides additional peace of mind for families seeking medical support for their loved ones.
• Some family members reported positive experiences with maintenance staff being responsive to issues like air conditioner repairs.

Cons

• The nursing staff at Brookdale are rude and unprofessional, showing a lack of care for residents' needs.
• Residents experience long wait times for assistance, often taking over 20 minutes to respond to calls for help.
• The food menu is poorly written with limited choices, leading to dissatisfaction among residents.
• The memory care rooms are small and lack sufficient natural lighting, making navigation difficult for residents.
• There have been reports of miscommunication regarding the health status and location of residents after medical incidents.
• Several reviews indicate that the facility is understaffed, resulting in inadequate attention and support for residents.
• Centralized bathing areas in the memory care section feel inconvenient and not private enough for residents.
• Complaints about cleanliness include dirty kitchen areas left unattended and an overall need for more maintenance in shared spaces.
• A specific incident where a resident fell from their bed due to delayed staff response indicates safety issues within the facility.
• One reviewer expressed extreme dissatisfaction with the level of care provided, describing their loved one as being left dirty and unattended overnight.

Review

Selecting the right assisted living facility for a loved one can be a daunting task, especially when considering factors such as care standards, amenities, staff quality, and overall environment. Reviews of Serento Rosa highlight both positive aspects and areas needing improvement, providing a comprehensive overview of what families can expect when considering this community for their loved ones.

Serento Rosa appears to cater well to many family needs, particularly in its approach to memory care. Residents benefit from a range of services including nursing facilities and senior living arrangements. The community's staff is frequently praised for their helpfulness and genuine concern for residents, along with the facility’s close proximity to local necessities like restaurants, parks, and medical centers. Families appreciate the convenience of having various services encompassed on-site and described the surrounding area as accessible. Visitors noted that the facility itself is well-maintained and aesthetically pleasing, contributing positively to its overall reputation.

However, despite these positive elements, concerns have been raised regarding the size of rooms on the memory care side. Some families felt that these accommodations were not spacious enough for their loved ones’ comfort. While tours revealed clean facilities with friendly staff engagement, it was also acknowledged that certain rooms lacked natural lighting—a crucial factor for residents sensitive to light conditions. These physical limitations may deter some families from selecting Serento Rosa over other options that offer more spacious or brighter accommodations.

Another common theme among reviews was variable staffing levels at different points during visits or stays. While many families report experiencing attentive care initially—highlighting caregivers who remember names and engage warmly with residents—others expressed serious concerns about response times in critical situations. Instances where emergency calls went unanswered for extended periods led to distressing experiences for both patients and their families. This inconsistency suggests a significant challenge within staff management that could impact residents' safety and comfort.

The dining experience at Serento Rosa also presents an opportunity for enhancement according to family feedback. Many reviews pointed out insufficient variety in meal options as well as issues with menu clarity. Satisfied relatives appreciated that their loved ones liked the food but emphasized the need for increased encouragement of resident participation in activities and dining experiences alike. Fostering engagement through varied meals could greatly enhance overall satisfaction within this community.

Furthermore, contrasting experiences are evident between differing facilities as comparisons were drawn between Serento Rosa and alternatives like Placentia Community Center—where larger rooms with natural light were preferred by some families due to specific requirements related to their loved ones’ conditions or preferences. Feedback about other communities indicated severe dissatisfaction where understaffing rendered residents vulnerable; reports included frightening accounts related to missed assistance requests leading to falls or injury.

In conclusion, while Serento Rosa has achieved considerable strides in providing quality assisted living solutions—with commendable attentiveness shown by staff members—the community still has areas demanding focused attention such as room dimensions in memory care units, meal choices on menus, staffing consistency, response times during emergencies, and general engagement opportunities available for residents across different needs levels. Those seeking potential homes must closely consider individual requirements against firsthand experiences shared by current residents’ families before making any decisions on what may be best suited for them or their loved ones.

This part of Yorba Linda, California, offers a variety of amenities and services that may appeal to seniors looking for a convenient and vibrant community. With multiple pharmacies in close proximity, accessing medication and healthcare essentials is made easy. The area also boasts a selection of theaters and cafes for entertainment and socializing opportunities. Additionally, a range of restaurants providing diverse dining options are available nearby. For medical needs, there are reputable physicians and hospitals within a reasonable distance. Several parks offer peaceful outdoor spaces for recreation and relaxation, while places of worship ensure spiritual fulfillment. Transportation options are easily accessible for travel convenience. Overall, this part of Yorba Linda provides a well-rounded environment for senior living with essential services and recreational activities within reach.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (4.1 miles)
• Walmart Pharmacy (4.8 miles)

Theaters

• Regal Yorba Linda & Imax (0.6 miles)
• AMC DINE-IN Fullerton 2 (6.2 miles)
• Century Theatres (6.6 miles)

Cafes

• Starbucks (2.1 miles)
• Mother's Kitchen (3.6 miles)
• Anaheim Packing District (6.8 miles)
• Delicious Food Corner (7.4 miles)
• Starbucks (7.5 miles)
• Tru Bru Organic Coffee (7.5 miles)
• Starbucks (7.6 miles)

Restaurants

• In-N-Out Burger (3 miles)
• Chick-Fil-A (3.6 miles)
• Raising Cane's Chicken Fingers (3.6 miles)
• Green Burrito (3.7 miles)
• Bottle Logic Brewing (3.9 miles)
• Lazy Dog Restaurant & Bar (3.9 miles)
• The Hat (4 miles)

Physicians

• Kaiser Permanente Medical Building 1 (3.2 miles)
• St Jude's Heritage Medical Center (5.4 miles)
• St Jude Medical Center (6.1 miles)
• Kaiser Permanente Diamond Bar Medical Offices (7.1 miles)
• Dr Crum (7.4 miles)
• Kaiser Permanente, Euclid & Romneya (7.6 miles)

Parks

• Yorba Regional Park (3.4 miles)
• Craig Regional Park (4 miles)
• Steve Ambriz Memorial Park (4.4 miles)
• Ronald Reagan Park (4.6 miles)
• Sycamore Park (5 miles)
• Irvine Regional Park (7.8 miles)
• Chino Hills Community Park (8.2 miles)

Places of Worship

• Chinese Baptist Church (6.6 miles)
• Calvary Chapel Golden Springs (7.4 miles)

Transportation

• Artic (7.1 miles)
• Drr Tomorrowland Station (7.9 miles)
• Drr Toontown Station (7.9 miles)
• Disneyland Monorail (7.9 miles)
• Hertz Rent A Car (8.1 miles)
• DLRR New Orleans Station (8.2 miles)

Hospitals

• Anaheim Regional Medical Center (7.3 miles)
• Choc (8.3 miles)