Ameriheart Care Home 2 in Anaheim, CA

Pros

• The staff are very friendly and go above and beyond for their patients.
• The facility accepts elderly patients who aren't welcomed elsewhere.
• There are tables in the back of the building that allow families to eat with patients.
• The care teams are outstanding, and the facility is very clean.
• The CNAs are pleasant to residents and quick to answer bed calls.
• The social services director goes above and beyond with her assistance.
• The admissions and marketing teams make the transition to the nursing home easy.
• The facility is a five-star standard that goes above and beyond for its patients.
• The environment is warm and welcoming, with staff who are professional and attentive.
• The rehab team is great, and there are wound doctors in the building.
• The facility serves its Korean community around OC and provides thoughtful care.
• Residents receive exceptional care in a warm and inviting environment.
• The nursing center is clean, spacious, and well organized.
• The staff are amazing and make the transition to care smooth for families.

Cons

• The emergency call button is never answered by staff.
• The CNAs are a mess.
• The staff management is poor.
• When a patient falls, staff do not file a proper report.
• They skip meal distribution or deliver meals late on purpose.
• Families are left without information, and no details are provided about incidents.
• The facility is terrible and should be shut down.
• Medications go missing or are delayed, and refills are repeatedly mishandled.
• Items are stolen from patients' drawers.
• Administration and leadership are shady; records are modified and not reported to the health department.

Review

Ameriheart Care Home 2 in Anaheim is best suited for families seeking a warm, hands-on nursing environment that will admit residents who have difficulty finding placement elsewhere. The strongest case is for seniors who require daily, attentive care from CNAs, appreciate a clean, home-like setting, and benefit from active rehab and social-support services. It works when there is ongoing family oversight and a readiness to monitor safety issues and care coordination, rather than rely on a perfectly polished operation.

Those who should consider alternatives include families prioritizing consistently prompt call-light responses, rigorous incident reporting, reliable medication management, and transparent leadership. Multiple reviews recount delays in assistance after calls, medications that go missing, and inconsistent communication from administration, all of which can create real safety concerns. For residents with complex medical needs or families demanding predictable updates, nearby options with steadier leadership and staffing patterns - such as Anaheim Crest Nursing Center - are worth evaluating side by side.

On the upside, frontline care teams receive frequent praise for friendliness and going above and beyond. The facility is repeatedly described as clean and welcoming, and rehab and social-services staff are highlighted as knowledgeable and responsive. The ability for family members to join residents at meals and the support from social workers during discharge planning are meaningful conveniences. Even where care is imperfect, these strengths can deliver meaningful daily comfort and progress, especially when leadership signals a genuine commitment to resident well-being.

The negatives, however, are persistent and hard to overlook. Recurring concerns include slow or absent responses to emergency calls, variability in CNA performance, and management gaps that undermine trust. Reports of medications disappearing, equipment seemingly in disrepair, and isolated incidents of neglect or unsafe conditions contribute to a sense of vulnerability. Front-desk access can be unreliable after hours, and some staff interactions are described as rude or disengaged. A pattern of multiple administrations within a year raises questions about continuity and accountability, further complicating a family's decision calculus.

When the positives align with a resident's priorities - warmth, personal attention, and strong rehabilitative focus - the advantages can meaningfully offset some operational gaps. Clean rooms and a capable rehab team can drive tangible improvements in function and morale, and engaged social workers can smooth transitions back home. Yet safety reliability and transparent communication remain the hinge on which a decision turns. If those qualities cannot be consistently demonstrated, the favorable elements lose weight, and alternatives with more stable leadership and clearer accountability become markedly more appealing.

For families weighing Ameriheart Care Home 2, a disciplined, hands-on evaluation is essential. Arrange a thorough tour that prioritizes meeting the DON and direct caregivers, and review the most recent incidents, medication-management records, and call-light response data. Observe how staff respond during a shift change and what escalation pathways exist for falls or medical issues. If the resident's needs center on continuous rehab, personal attention, and a family's ability to stay closely involved, Ameriheart can be a workable fit. If, however, steady reliability, transparent reporting, and consistently responsive care are non-negotiables, pursuing stronger, well-documented alternatives is the prudent course.

This part of Anaheim, California offers a variety of amenities and services that would be beneficial for seniors looking for a comfortable and convenient living environment. With several parks within close proximity, including Faylane Park and Willow Park, residents have access to outdoor recreational activities. Nearby pharmacies such as CVS Pharmacy and Walgreens provide easy access to medication and healthcare needs. In terms of dining options, there are a range of restaurants and cafes available, catering to different tastes and preferences. The area also offers reliable transportation options through the Disneyland Monorail and Hertz Rent A Car for easy travel around the city. Additionally, there are hospitals like Kindred Hospital Westminster and Anaheim Regional Medical Center nearby for healthcare needs. Places of worship such as Chinese Baptist Church and Cottonwood Church offer spiritual support for residents. For entertainment, theaters like AMC Movie Theater and Century Theatres provide opportunities for cultural enrichment. Overall, this part of Anaheim provides a well-rounded community with various resources that can cater to the needs of seniors seeking a vibrant lifestyle in their later years.

Parks

• Faylane Park (0.9 miles)
• Willow Park (2.1 miles)
• Central Park / La Palma Recreation & Community Services (5.3 miles)
• Mile Square Regional Park (6 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Walgreens (1.6 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.8 miles)

Restaurants

• In-N-Out Burger (1.6 miles)
• Lee's Sandwiches (2.2 miles)
• Trader Sam's Enchanted Tiki Bar (2.2 miles)
• Raising Cane's Chicken Fingers (2.4 miles)
• Nubia Cafe (2.4 miles)
• In-N-Out Burger (2.5 miles)
• Storytellers Cafe (2.5 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2.5 miles)
• Starbucks (2.5 miles)
• New Orleans Square (2.6 miles)
• La Brea Bakery Express (2.6 miles)
• Jolly Holiday Bakery Cafe (2.7 miles)
• Hollywood Land (2.7 miles)

Transportation

• Disneyland Monorail - Downtown Disney District Station (2.4 miles)
• DLRR New Orleans Station (2.5 miles)
• Drr Toontown Station (2.8 miles)
• Disneyland Monorail (2.9 miles)
• Drr Tomorrowland Station (2.9 miles)
• Hertz Rent A Car (3.2 miles)
• Artic (5 miles)

Hospitals

• Kindred Hospital Westminster (3.2 miles)
• Anaheim Regional Medical Center (3.6 miles)
• Choc (5.9 miles)

Physicians

• Kaiser Permanente, Euclid & Romneya (3.6 miles)
• The 200 Building (4.2 miles)
• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (4.3 miles)

Places of Worship

• Chinese Baptist Church (3.9 miles)
• Cottonwood Church (5 miles)
• Saint Hedwig Catholic Church (6.1 miles)

Theaters

• AMC Movie Theater (4.4 miles)
• AMC DINE-IN Fullerton 2 (4.8 miles)
• Century Huntington Beach And Xd (5.1 miles)
• Century Theatres (5.5 miles)