Ameriheart Care Home 2 in Anaheim, CA

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Pros

• Graciela Eswuived is described as the best CNA the reviewer has had.
• The exercise team provided detailed explanations in both Korean and English.
• The CNAs are very helpful and kind.
• The nurses, case workers, and physical therapy department are great.
• The staff on the 3-11pm shift are consistently kind and treat patients and their families like family.
• The staff are friendly and go above and beyond for their patients.
• The facility welcomes elderly patients who might not be admitted elsewhere.
• The care teams are outstanding and the facility is very clean, with staff going out of their way to help.
• Grace and Jessica are noted as very helpful with discharge arrangements.

Cons

• The place was noisy for hours until 1am, disrupting residents’ rest.
• The CNAs are a mess.
• When a patient presses the emergency call button, staff never come.
• Medications disappeared after transfer, and the facility repeatedly ran out of medications.
• Wheelchairs are held together with gorilla tape, and the restroom fixtures are made of PVC pipe and tape.
• A grandmother waited over 45 minutes for help after pressing her call button.
• This place is terrible and should be shut down.
• The administrator and director of nursing are shady and liars who hide information and fail to report to health authorities.

Review

Ameriheart Care Home 2 in Anaheim is best suited for families that value hands-on, compassionate bedside care and a rehab-forward culture, with a willingness to stay closely involved in daily operations. The clearest strength families will notice is the perceived warmth and dedication of the direct care team, CNAs and nurses who consistently appear motivated to help residents. The rehab track is highlighted in multiple experiences as a strong point, with therapy staff and discharge planning able to move patients toward real recoveries. Cleanliness and a generally welcoming environment emerge in the feedback as well, contributing to a sense that residents are treated with care and respect. This facility can feel like a homey, attentive place for someone who needs focused rehabilitation and a personal touch from caregivers who remember names and routines. In short, Ameriheart Care Home 2 can deliver the day-to-day humanity and rehab momentum families are seeking, provided there is active and ongoing family engagement.

Those most likely to want alternatives are families prioritizing consistently prompt responses to calls, flawless medication management, and airtight transparency around every incident. A recurring thread in the reviews centers on uneven administrative efficiency and communication gaps that can leave families uneasy during difficult days. Several accounts raise concerns about call-bell responsiveness, medication availability, and the consistency of incident reporting. For families who require a tightly run operation with minimal ambiguity, where administrators and front-line leaders are continuously visible and accountable, this facility may not meet the standard. Additionally, potential residents or families who expect culturally seamless language support and reliable day-to-day operations without episodic lapses should consider other options with a clearer track record in those areas.

The main pros, genuine caregiver warmth, a rehab-centric approach, and a generally clean, organized environment, do not uniformly compensate for the most critical cons. When staff turnover or management gaps appear, even the best rehab teams can struggle to maintain continuity of care. The reviews repeatedly emphasize that kindness and professionalism among CNAs and therapy staff are a real asset, yet negative experiences around administrative responsiveness, medication management, and safety reporting counterbalance those positives. In practical terms, families should weigh the comfort of a friendly, attentive bedside team against the risk that key systems, medication supply, call-light response, and timely updates, may falter. For some, the emotional reassurance of compassionate care will be worth the trade; for others, the risk of gaps in safety and communication will prompt looking elsewhere.

From a risk-management perspective, the facility’s strengths point toward a solid foundational care when operations stay steady, but the red flags demand a proactive stance. Potential residents should insist on detailed, written expectations for call-response times, medication handling, and daily care rounds. Tours should be scheduled at multiple times to observe the pace and tone of both the nursing stations and the therapy floor, with particular attention paid to how quickly urgent needs are addressed. Families ought to request direct access to the social work team and discharge planners, ensuring there is a clear, doable plan for transitions back home or to a higher level of care if health deteriorates. If any signs of staffing instability, missing communications, or past incident handling surface, treat them as non-negotiables to address before a move is finalized.

Practically, the decision to pursue Ameriheart Care Home 2 should be anchored in a concrete plan for oversight. Engage a trusted family member or friend to visit unannounced, ask for a named care coordinator, and insist on daily shift-by-shift care logs during the first weeks. Bring a checklist for medications, mobility devices, and safety features, and request demonstrations of how emergency calls are managed, how often rounding occurs, and how meals and hydration are monitored. For families requiring culturally attuned rehab services or Korean-language support, verify the facility’s current capabilities in those areas, including bilingual staff coverage and access to culturally appropriate menus and activities. The most successful path will combine the obvious strengths, warm, capable caregivers and a robust rehab program, with vigilant, ongoing oversight to minimize the impact of the facility’s more troubling practice gaps.

Ultimately, Ameriheart Care Home 2 presents a nuanced proposition. It can be an excellent fit for families who want a clearly focused rehab environment and who are prepared to actively manage and monitor daily care, advocate for consistent medication and call-response discipline, and maintain open lines of communication with administration. For others, especially those who cannot tolerate uncertain responsiveness or that lingering sense of some operational gaps, exploring other options with steadier leadership, tighter safety protocols, and more predictable accountability may yield greater peace of mind. The right choice hinges on balancing the comfort of genuine caregiver dedication and rehab momentum against the non-negotiables of reliable safety, transparent reporting, and consistently timely care. In the end, informed families will arrive at a decision that aligns with their loved one’s health needs and their capacity to stay closely involved in care decisions.

This part of Anaheim, California offers a variety of amenities and services that would be beneficial for seniors looking for a comfortable and convenient living environment. With several parks within close proximity, including Faylane Park and Willow Park, residents have access to outdoor recreational activities. Nearby pharmacies such as CVS Pharmacy and Walgreens provide easy access to medication and healthcare needs. In terms of dining options, there are a range of restaurants and cafes available, catering to different tastes and preferences. The area also offers reliable transportation options through the Disneyland Monorail and Hertz Rent A Car for easy travel around the city. Additionally, there are hospitals like Kindred Hospital Westminster and Anaheim Regional Medical Center nearby for healthcare needs. Places of worship such as Chinese Baptist Church and Cottonwood Church offer spiritual support for residents. For entertainment, theaters like AMC Movie Theater and Century Theatres provide opportunities for cultural enrichment. Overall, this part of Anaheim provides a well-rounded community with various resources that can cater to the needs of seniors seeking a vibrant lifestyle in their later years.

Parks

• Faylane Park (0.9 miles)
• Willow Park (2.1 miles)
• Central Park / La Palma Recreation & Community Services (5.3 miles)
• Mile Square Regional Park (6 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Walgreens (1.6 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.8 miles)

Restaurants

• In-N-Out Burger (1.6 miles)
• Lee's Sandwiches (2.2 miles)
• Trader Sam's Enchanted Tiki Bar (2.2 miles)
• Raising Cane's Chicken Fingers (2.4 miles)
• Nubia Cafe (2.4 miles)
• In-N-Out Burger (2.5 miles)
• Storytellers Cafe (2.5 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2.5 miles)
• Starbucks (2.5 miles)
• New Orleans Square (2.6 miles)
• La Brea Bakery Express (2.6 miles)
• Jolly Holiday Bakery Cafe (2.7 miles)
• Hollywood Land (2.7 miles)

Transportation

• Disneyland Monorail - Downtown Disney District Station (2.4 miles)
• DLRR New Orleans Station (2.5 miles)
• Drr Toontown Station (2.8 miles)
• Disneyland Monorail (2.9 miles)
• Drr Tomorrowland Station (2.9 miles)
• Hertz Rent A Car (3.2 miles)
• Artic (5 miles)

Hospitals

• Kindred Hospital Westminster (3.2 miles)
• Anaheim Regional Medical Center (3.6 miles)
• Choc (5.9 miles)

Physicians

• Kaiser Permanente, Euclid & Romneya (3.6 miles)
• The 200 Building (4.2 miles)
• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (4.3 miles)

Places of Worship

• Chinese Baptist Church (3.9 miles)
• Cottonwood Church (5 miles)
• Saint Hedwig Catholic Church (6.1 miles)

Theaters

• AMC Movie Theater (4.4 miles)
• AMC DINE-IN Fullerton 2 (4.8 miles)
• Century Huntington Beach And Xd (5.1 miles)
• Century Theatres (5.5 miles)