Information last verified:
9622 Katella Avenue, Anaheim, CA 92804
For more information about senior living options: (844) 490-3973
The doctors, nurses, nursing assistants, and physical therapists have been amazing. They offer activities to help keep residents occupied. The social workers are encouraging and supportive, helping to keep morale up. Anaheim Terrace Care Center provides exceptional care and professional staff. The facility is clean, well-maintained, and welcoming. The nursing staff are incredibly attentive and ensure residents are comfortable and well cared for. The rehabilitation therapists are top-notch, offering personalized plans to aid recovery. CNAs are helpful, and the food is actually pretty good. The therapy department and gym are amazing. Maria in admissions, and Jessica and Andrea, are helpful, responsive, and readily available.
The facility is disgustingly bad, with rude staff toward patients. Patients often have to wait for hours for nurse assistance, sometimes with no help at all. Care is rushed, causing a patient to become sicker after surgery and raising safety concerns. The laundry loses clothes and staff make little effort to recover them. Blood sugar is poorly controlled and meals are frequently wrong for diabetics. Management is seen as out of touch and primarily profit-driven, not focused on patient care. Nurses are described as incompetent, ignoring doctors’ orders and belittling patients. Patients are ignored and neglected, with long delays, loud disturbances, and poor supervision.Ameriheart Care Home in Anaheim is best suited for families seeking short- to mid-term rehabilitation and recovery where capable therapists, engaged social workers, and a proactive admissions team can drive progress, provided there is active family involvement to oversee daily care. The community can deliver meaningful recovery gains when rehabilitation teams are aligned with the resident’s goals, and when family members are prepared to stay plugged in to the day-to-day care plan. Those who plan to rely on consistently dependable daily caregiving, or who need specialized memory care or highly predictable staffing, may want to explore alternatives. The reviews show a stark divide: capable rehab and genuine concern in some moments, and alarming lapses in basic day-to-day care in others.
On the positive side, the strongest case for Ameriheart rests on the rehabilitation and nursing teams. Several accounts praise attentive nurses, compassionate therapists, and a rehabilitation department that tailors plans to individual recovery. When the therapy team works, residents often make tangible strides, and family members repeatedly credit therapists for outcomes that feel accelerated relative to the hospital discharge. The social workers and admissions staff also figure prominently in several favorable notes, signaling a facility capable of mobilizing resources, coordinating with hospitals, and helping families navigate transitions. In a few reviews, the environment itself is described as clean, with a warm, welcoming atmosphere and staff who genuinely seem to care about residents’ morale and progress. Where these elements align, the facility can deliver meaningful, tangible improvements in function and mood.
Yet the cons coursing through the reviews are substantial and cannot be dismissed. The most persistent red flag is variability in day-to-day care: long wait times for assistance, reports of staff being stretched thin, and some accounts of nurses and aides who seem overwhelmed or inattentive. Medication management appears at times risky, with anecdotes of orders not followed, or miscommunications around prescriptions and testing. Several families recount episodes of misdirected transfers or hospital readmissions that raise concerns about safety and continuity of care. Laundry issues, lost clothing, and inconsistent mealtime service also recur, painting a picture of a facility where operational gaps can undermine comfort and dignity. The most troubling evaluations describe a culture where some staff come across as dismissive or indifferent, and where patient voices are not consistently heard or acted upon.
The core question for families is how the positives balance the negatives. When rehabilitation and dedicated nursing teams are present, outcomes can be genuinely reassuring: residents regain strength, regain confidence, and feel better about life in recovery. The offset is strongest when families stay engaged, insist on transparent communication, and insist on clear accountability for basic needs, hygiene, meals that meet dietary requirements, timely assistance, and consistent supervision. Conversely, when staffing is uneven and daily care gaps appear, the benefits of excellent therapy can be quickly eroded. A few reviews note improvements under new management, with a more attentive staff cadre and better patient communication; however, this improvement is not universal, and multiple narratives still describe a system that tolerates neglect or disorganization. The decision hinges on whether the family can and will maintain a rigorous, hands-on oversight role to sustain the benefits of the rehab-focused path.
For those evaluating options, practical steps matter as much as the overall impression. Prospective residents or guardians should demand an up-to-date staffing schedule and request a tour of the rehabilitation program with the lead therapists, to assess how closely people are supervised during peak hours. It is essential to verify how medications are administered, how the facility handles dietary restrictions, and what protocols exist for urgent needs, especially given the reports of delayed responses and occasional safety lapses. Ask for a clear plan for showering, hygiene, and mobility support, and inquire about equipment availability for transfers and therapy. Prioritize speaking with the current social worker and the admissions liaison to understand how quickly attention to family concerns translates into action, and seek out recent resident or family references who can speak to consistency of care over time.
In the end, Ameriheart Care Home presents a bifurcated proposition: a setting where rehabilitation breakthroughs and personable, responsive staff can yield real gains, balanced against a reality of inconsistent daily care that has produced serious trust concerns for many families. This community is not a universal solution for every resident, nor a guaranteed safe harbor for those with complex, ongoing daily-care needs. If choosing Ameriheart, the prudent path is to couple the visit with aggressive, ongoing oversight, frequent meetings with the rehab team, structured follow-ups on medication and hygiene, and a clear escalation ladder for any concern. For families prioritizing steady daily care and uniform safety, the alternatives, facilities with more consistent staffing ratios, tighter quality controls, and unequivocally reliable day-to-day operation, should be examined first. In short, Ameriheart can be a compelling choice for recovery-focused care when backed by vigilant families and a robust rehabilitation program; it is not the best fit for those who cannot or will not engage in vigilant, ongoing care oversight.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
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24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ameriheart Care Home in Anaheim, CA is a welcoming and comfortable assisted living community that offers both board and care home and respite care services. Our fully furnished accommodations provide a cozy and home-like environment for our residents.
At Ameriheart Care Home, we prioritize the well-being and happiness of our residents. Our dedicated staff provides assistance with daily living activities such as bathing, dressing, and transfers to ensure that our residents feel supported and comfortable. We also offer coordination with health care providers to ensure that all medical needs are met.
Our amenities include a dining room where nutritious meals are prepared and served according to any special dietary restrictions or diabetes diets. The housekeeping services keep the living spaces clean and tidy for the convenience of our residents.
The outdoor space at Ameriheart Care Home features a beautiful garden where residents can relax and enjoy nature. We also provide Wi-Fi/high-speed internet access throughout the community so that residents can stay connected with their loved ones.
Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, our location boasts several cafes, parks, pharmacies, restaurants, transportation options, places of worship nearby for convenience and entertainment purposes.
Ameriheart Care Home also offers scheduled daily activities to keep our residents engaged and socially active. With two theaters nearby, our residents can enjoy movies and performances without having to travel far.
Overall, Ameriheart Care Home is committed to providing top-notch care in a warm and inviting environment. We strive to create an atmosphere where seniors can thrive physically, emotionally, and socially while receiving personalized attention from our caring staff members.
Ameriheart Care Home is located at 9622 Katella Avenue, Anaheim, CA 92804 in Orange County, California
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