Oakmont of Mariner Point

Pros

• The facility is beautiful, with nice scenery overlooking the water and well-maintained landscaping.
• Staff members are friendly, knowledgeable, and show genuine care for residents.
• The variety of floor plans available is bright and has good views, making them suitable for residents with specific needs, such as vision impairment.
• The community offers engaging activities like Zumba, painting, chair yoga, and excursions for seniors.
• Many residents appreciate the cleanliness and organization of the facility compared to other places they visited.
• Employees feel supported by management and enjoy working together to provide quality care for residents.
• The dining area has a lovely view and offers appealing meal options that residents have enjoyed.
• Care staff are recognized for their compassion and efforts in building connections with residents and families.

Cons

• The quality of care at Oakmont of Mariner Point was very poor, and the activities offered were considered a joke.
• The facility has a tier system that is perceived as a total rip-off, leading to dissatisfaction with the value received for care.
• There were serious concerns regarding communication from the staff, including an incident where the director refused to speak to family members about their loved one’s care.
• A resident experienced a fall resulting in a broken hip, with no clear information provided about how it occurred, suggesting potential negligence.
• Many reviews indicate that while the facility looks beautiful, the actual care provided does not meet expectations and is often lacking.
• Several reviewers mentioned that they felt ignored or had difficulty finding staff when assistance was needed for their loved ones.
• There were complaints about inconsistent food quality, which some described as below average.
• High staff turnover was noted as an issue, impacting the continuity and quality of care for residents.
• One reviewer expressed disappointment in not receiving adequate support during a challenging time for their loved one upon arriving at the facility.
• The negative experiences described led several families to ultimately remove their loved ones from Oakmont due to unsatisfactory care conditions.

Review

Oakmont of Mariner Point has garnered a diverse range of feedback from those who have toured or had loved ones stay at the facility. The property itself is frequently described as beautiful, situated in an appealing neighborhood with lovely views of the water. Many reviews highlight the modern design and cleanliness of the facility, suggesting that it appears newer compared to similar communities. Features such as well-lit rooms, several attractive floor plans, and amenities like a piano lounge, coffee bar, gym, beauty salon, and well-maintained gardens add to its appeal. Reviewers often commend the friendly and knowledgeable staff, indicating that they generally create a welcoming environment for both residents and visitors.

However, while the exterior and aesthetics receive high praise, several reviewers express dissatisfaction with the quality of care provided to residents. One family recounted their struggles after placing their wife in Oakmont's care; they felt compelled to escalate concerns regarding her treatment and living conditions over several months. Ultimately dissatisfied with the level of attention their loved one received—and feeling that certain incidents were mishandled—they made the decision to move her to another facility where they reported improved care. Similar sentiments have been echoed by other families who highlighted concerns about responsiveness from staff during critical times for their loved ones.

The food served at Oakmont also came under scrutiny in multiple reviews. While some praised its presentation, others labeled it as average or below expectations for such an upscale community. Some families reported that meals did not meet their standards or those expected considering the tiered pricing system offered by Oakmont—leading them to feel a sense of disappointment relative to what they perceived they were paying for quality service.

Residents’ activities drew mixed reviews as well; while some families found enjoyment in various opportunities like Zumba classes or painting sessions within certain departments, others dismissed these activities as insufficient or poorly organized. This disparity points toward possible inconsistencies between individual experiences at Oakmont—creating challenges in finding common ground when discussing engagement opportunities available to residents.

Communication between staff and family members was noted as another area needing improvement. Various accounts mention instances where information was either lacking or inadequately delivered—particularly in relation to health incidents involving residents such as falls or injuries. Concerns raised during meetings with administration often appeared to go unaddressed adequately according to families experiencing issues on behalf of their loved ones.

On a more positive note, employees working at Oakmont expressed fulfillment in their roles despite these overarching criticisms regarding management structures during earlier years at the facility. Several staff members articulated pride in providing care alongside colleagues who share mutual respect for both residents and each other—a sentiment echoed by many current employees who have witnessed improvements over time due largely due diligence put forth by new leadership implementing positive change within this environment.

In conclusion, while Oakmont of Mariner Point provides an aesthetically pleasing environment with commendable amenities—it grapples with significant challenges affecting resident care quality and communication consistency among staff members regarding specific needs of residents' health situations. The tension between various positive attributes lauded by visitors against corresponding shortfalls revealed through personal experiences indicates ongoing room for growth as discussions surrounding staffing practices continue—reinforcing how vital responsive caregiving remains fundamental within senior living communities today.

This area of Alameda, California boasts a convenient location with a variety of amenities nearby. Residents have easy access to pharmacies such as CVS and Walgreens, as well as restaurants offering a diverse range of dining options including In-N-Out Burger and Nido’s Backyard. The proximity to BART stations like Lake Merritt and West Oakland provides convenient transportation options, while parks like Mosswood Park and Morcom Rose Garden offer opportunities for outdoor recreation. Additionally, there are hospitals in the area such as Highland Hospital and Kaiser Permanente Oakland Medical Center, providing quality healthcare services. Overall, this part of Alameda offers a vibrant community with plenty of resources for seniors looking to enjoy a comfortable and active lifestyle.

Pharmacies

• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (0.5 miles)
• Walgreens (0.8 miles)
• Walgreens (1 miles)
• Blüm Oakland (1.5 miles)
• Harborside Health Center (1.9 miles)
• CVS Pharmacy (2.1 miles)

Restaurants

• Jack London Square (0.3 miles)
• Seawolf (0.5 miles)
• In-N-Out Burger (0.5 miles)
• Original Pattern Brewing Company (0.5 miles)
• Nido’s Backyard (0.5 miles)
• Almanac Beer Co. Barrel House & Taproom (1.3 miles)
• Drake's Dealership (1.6 miles)

Cafes

• Bicycle Coffee (0.4 miles)
• Blue Bottle Coffee (3 miles)
• Highwire Coffee Roasters (3.9 miles)
• Caffe Strada (5.6 miles)
• Andytown Coffee Roasters (6.5 miles)
• Hal's Office (7 miles)

Transportation

• Lake Merritt BART Station (0.7 miles)
• West Oakland BART Station (1.4 miles)
• MacArthur BART Station (2.8 miles)
• Fruitvale BART Station (3 miles)
• 20/21 Bus Stop (3.3 miles)
• Emeryville Amtrak (3.5 miles)
• JSX (5.9 miles)

Parks

• Alco Park (0.9 miles)
• Snow Park (1.3 miles)
• Alameda Dog Park (1.7 miles)
• Mosswood Park & Recreation Center (2.4 miles)
• Morcom Rose Garden (2.6 miles)
• Temescal Creek Park (3.2 miles)
• Lincoln Park (3.3 miles)

Hospitals

• Sutter Alta Bates Summit Medical Center: Summit Camps (2.2 miles)
• Highland Hospital (2.5 miles)
• Kaiser Permanente Oakland Medical Center (2.6 miles)
• Kaiser OB-GYN (2.6 miles)

Physicians

• Kaiser Permanente Medical Center - Mosswood Building (2.4 miles)
• One Medical (2.6 miles)
• Sutter Urgent Care: Sutter East Bay Medical Foundation (5 miles)
• Berkeley Pediatrics (6 miles)
• Kiwi Pediatrics Medical Group (6.5 miles)

Theaters

• AMC Bay Street 16 (3.1 miles)
• AMC Metreon 16 (7 miles)

Places of Worship

• Bay Area Chinese Bible Church (4.8 miles)