A Place at Home - Little Rock, AR

Pros

• They are incredibly compassionate and professional caregivers who truly go above and beyond.
• They are flexible, understand clients' unique situations and needs, and communicate excellently.
• The staff who visit are professional, experienced, deeply caring, and have a calm demeanor.
• They are the home health provider you would want for yourself or a loved one.
• A Place At Home Little Rock is an excellent team with exceptional service, professional and responsive.
• They do a great job of matching clients to caregivers and addressing their needs.
• They encourage caregivers to communicate with families to establish the best care and schedule.
• The aides and nurses are trustworthy, caring, and provide regular check-ins to ensure needs are met.
• Office staff are kind and courteous, and billing is handled transparently with copies provided for review.
• Clients and families highly recommend A Place At Home for superior home health care.

Cons

• Days two and three, no one showed up and the company never called, leaving the client scrambling for food and water.
• The excuse given was that they couldn't find the client's phone number.
• Right at Home was described as having scheduling mistakes, dropped balls, and lies.

Review

A Place At Home in Little Rock has earned a broad and enduring chorus of praise from families and individuals who rely on its services for themselves or loved ones who can no longer manage daily tasks on their own. Across dozens of reflections, the thread is consistent: this is a wonderful company staffed by people who bring warmth, professionalism, and a genuine commitment to care. Clients repeatedly describe the experience as one of safe, capable hands, where compassion is not optional but a daily standard. The sentiment is often summarized in heartfelt appreciation and a clear sense that the agency's presence makes a real difference in difficult life moments.

At the heart of the exceptionally positive feedback is a cadre of leaders and caregivers that clients view as authentically devoted to service. Natalie, Darretta, and a whole team are repeatedly called out for their kindness, steadiness, and responsiveness. Review after review notes that these caregivers are not only skilled but also deeply respectful of clients and their families, carrying themselves with a calm demeanor that helps everyone feel at ease. The combination of professional expertise and heartfelt compassion is described as going "above and beyond" - an impression reinforced by stories of thoughtful communication, quick follow-through, and a willingness to adapt to changing needs.

Even in instances where someone hadn't formally hired the service, the interactions with A Place At Home left a positive impression about the team and its approach. A reviewer who had interacted with staff but had not engaged the service still highlighted the strong sense of care and the high quality of communication. This speaks to a broader reputation: the Little Rock office is not just about selling a service, but about establishing trust through genuine engagement, clear information, and visible dedication to the wellbeing of those they encounter.

For families who do proceed with care, the feedback consistently praises the agency's flexibility and thorough communication. One client who recently began care for his wife - himself a veteran healthcare professional with decades of experience - cites the organization as the most professional group he has spoken with. He emphasizes the ability to tailor care to a unique situation, the reliability of the initial conversations, and the ongoing, clear lines of communication. The caregivers who visit are described as professional, experienced, and deeply caring, with a reassuring, calm delivery that helps both the patient and the family manage routine and crisis with confidence.

The Little Rock team is also praised for its strength in matching clients to suitable caregivers and for maintaining a collaborative partnership with families. Reviewers note the care team's attentiveness to family input, regular check-ins, and the willingness to discuss next steps - whether that means adjusting schedules, coordinating with additional services like palliative care, or guiding families toward hospice when appropriate. The sense that families are kept informed, involved, and supported by a consistent, capable group underpins the overall confidence families place in A Place At Home.

Individual staff members frequently become memorable touchpoints for clients and their families. Names like Tiffany R., Ladyace, Sherry, DC Ritchie, Candice McBride, Brenda A., Judy, Sabrinia Gray, Vicki Phipps, and Sheri appear repeatedly, each associated with dependable, compassionate care. Clients describe having "backups" and a reliable support network, including nurse oversight from DC Ritchie who visits to provide extra support to caregivers and families. Billing and administrative staff are also praised for making processes smooth and transparent, with clients noting they receive billing copies and do not have to shoulder the burden of submitting claims, as the agency handles the paperwork.

People who have joined the agency as caregivers themselves express their own positive experience, highlighting a supportive workplace culture where employees feel valued and protected. The sentiment that A Place At Home is a place where staff can thrive - "a loving environment," with colleagues who have each other's backs - resonates throughout the reviews. The combination of a respectful, team-oriented climate and a mission-driven approach to client care creates a reciprocal sense of belonging among staff and clients alike, described by reviewers as being part of a family.

Beyond anecdotes of individual care episodes, the overarching impression is that the Little Rock team delivers a consistently high level of service across the spectrum: from prompt initial assessments to ongoing in-home visits, flexible scheduling, and candid discussions about care options. Reviewers repeatedly express gratitude for the practical impact - how the agency's guidance has helped families feel safer, more informed, and better supported through complex care decisions. The result is a reputation for reliability, compassion, and a willingness to go the extra mile to ensure that clients are treated with dignity and respect.

Nevertheless, no review set is without nuance. One account mentions an early experience where scheduling gaps occurred, with days two and three passing without a caregiver showing up and no timely follow-up. The reviewer described an explanation centered on difficulty locating a client's phone number, which left the patient and family scrambling. This stands in contrast to the otherwise glowing assessments but is presented as an important reminder that consistent communication and dependable logistics are crucial to maintaining trust in home health care. It also underscores the value of ongoing attention to scheduling and outreach.

Taken together, the body of feedback paints a picture of A Place At Home in Little Rock as a trustworthy, deeply caring organization that treats clients like family. The care team is celebrated not only for technical skill but for emotional support, clear communication, and an unwavering commitment to doing what's best for the patient and the family. From leadership and nurses to caregivers and administrative staff, the Little Rock crew is described as exemplary, with stories of leadership, teamwork, and compassion that reinforce a strong sense of community. For many families facing the challenges of home health care, this is a group they feel confident recommending and returning to time and again.

This area of Little Rock, Arkansas offers a convenient location with a variety of amenities for senior living. With several dining options such as McDonald's, Big Orange, and Pei Wei Asian Kitchen within walking distance, residents have easy access to delicious meals. In terms of healthcare, there are multiple physicians' offices including Anesthesia Specialist Of Arkansas and Little Rock Dermatology Clinic nearby, as well as CHI St Vincent Infirmary hospital for medical needs. Additionally, there are pharmacies like CVS Pharmacy and Walgreens in close proximity for medication needs. For recreational activities, parks like Allsopp Park and Burn Park provide opportunities for outdoor enjoyment. Places of worship such as Second Presbyterian Church cater to spiritual needs within the community. Overall, this area offers convenience, healthcare options, dining choices, and recreational opportunities suitable for senior living.

Restaurants

• McDonald's (0.2 miles)
• Big Orange (0.3 miles)
• Pei Wei Asian Kitchen (0.3 miles)
• Raising Cane's Chicken Fingers (0.4 miles)
• Casa Manana (1.2 miles)
• The Pantry Crest (1.2 miles)
• Burger King (1.2 miles)

Cafes

• Starbucks (0.3 miles)
• Mylo Coffee Co. (1.3 miles)
• Panera Bread (2.8 miles)

Physicians

• Anesthesia Specialist Of Arkansas (0.3 miles)
• Advanced Allergy and Asthma (0.3 miles)
• Little Rock Dermatology Clinic, P.A. (0.4 miles)
• Breast Health Clinics (0.4 miles)
• Cardiovascular Surgeons PA (0.5 miles)
• Arkansas Oncology Associates (0.7 miles)
• Pulmonary Associates PA (0.7 miles)

Hospitals

• CHI St Vincent Infirmary (0.4 miles)
• Arkansas Federation Of Families For Children's Mental Health (1.3 miles)
• Hickingbotham Outpatient Center (2 miles)
• Arkansas Childrens Hospital- NICU (3 miles)
• Arkansas Children's Hospital (3.1 miles)
• Arkansas Surgical Hospital (3.3 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Tabor, Jennifer M - Jennifer M Tabor (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (1.6 miles)
• Sca Pharmaceuticals (1.6 miles)
• Drug Emporium (1.7 miles)
• Walgreens (1.8 miles)

Parks

• Allsopp Park (1.7 miles)
• Little Rock Central High School Visitor Center Park (2.9 miles)
• Burns Park (3.2 miles)

Places of Worship

• Second Presbyterian Church (3.4 miles)