Forrest Hills

Pros

• The reviewer identifies several staff members as among the best: Ms. Debbie, Ms. Tate, Mr. Stephen, Mr. Zay, Nurse Eureka, and both Nurse Ambers.
• Ms. Buneta is recommended as a therapist by the reviewer.
• The facility offers a gym with a full-court basketball court, plus an outdoor full-court basketball court and a kickball area.
• Visitation and phone-call opportunities are available, helping patients stay connected with loved ones.
• The presence of dedicated staff and specified positive staff interactions are highlighted by the reviewer.

Cons

• The facility is nasty and filled with bugs.
• A lot of the staff do not care about the patients.
• It took weeks to get pain medication for a heel injury.
• It's hard to see a therapist, and you may get whichever therapist you happen to be assigned.
• The staff do not talk to patients when they feel down; they just escort them around.
• PRTs are used to restrain patients by pushing them against the wall, which is described as harmful.
• A staff member allegedly broke a kid's arm and had to go to the hospital.
• Patients could get beaten up if they don't get along with peers.
• The discharge process relies on levels and write-ups, with red and purple write-ups being very bad and hindering petitioning.

Review

A former patient shares a deeply troubling picture of the facility, painting it as a place where conditions are poor, care is inconsistent, and safety feels compromised. The environment, according to the account, is "nasty" and infested with bugs, while the overall atmosphere among staff is characterized by apathy and a sense that patient needs often go unmet. The reviewer highlights a tangible struggle to obtain basic medical attention, noting that even when a medical issue is clear - such as severe heel pain from a recent injury - it can take weeks to receive pain medication or an appropriate response. The process of getting help appears slow and frustrating, with forms to fill out and repeated attempts to reach staff that didn't yield results promptly.

Access to mental health support is described as irregular and inconsistent. The patient describes difficulty arranging timely therapy sessions, stating that you often have to "get lucky" with the therapist you are assigned, and one therapist in particular "barely sees their patients." This patchy access to mental health care is set against a backdrop of feeling isolated when you're not feeling well. The reviewer notes that staff often avoid engaging with patients when they're down, instead escorting them to where they're supposed to go without meaningful conversation or reassurance. Even in the face of personal medical conditions, the response is framed as a rigid policy: treated like a regular patient rather than given individualized accommodations.

Safety and restraint concerns are prominent in the narrative. The writer alleges that control methods are used to restrain patients, including arms being forced behind their backs and then pushed against walls. There is a serious accusation that such practices can cause harm and fear, with a specific claim that a staff member broke a child's arm, leading to hospitalization. These statements are presented as firsthand observations or accounts from the facility, contributing to a perception of a culture where physical force is used as a routine management tool rather than as a last resort for safety.

Despite the overall condemnation, the reviewer does acknowledge some staff members who stood out in a positive light. Names are mentioned as "the best staff" - Ms. Debbie, Ms. Tate, Mr. Stephen, Mr. Zay, Nurse Eureka, and both Nurse Ambers - and a therapist, Ms. Buneta, is singled out as a preferable option for therapy. This suggests that while the system is perceived as failing in many ways, there are individuals within the facility who provide better care, empathy, and consistency. Yet the praise is framed as exceptions within a larger pattern of dissatisfaction and risk.

The facility is described as a structured environment with a clear hierarchy and progression system, but the reviewer questions how meaningful that structure feels when experiences of care and safety are so uneven. The four halls - 100, 200, 300, and 400 - are presented as distinct units with different populations and purposes: 100 hall is noted for more fights, 200 hall is identified as the sexual unit, 300 hall houses older youth around 14-15 plus, and 400 hall is described as the space for younger children. The stay is typically 4 to 6 months, with potential extensions based on behavior, and some individuals reportedly remain for a year. The progression through levels - Orientation, Learning, Accepting, Willing, Succeeding - creates a formal discharge pathway via petition, contingent on maintaining acceptable conduct and avoiding certain write-ups.

Discipline and accountability are framed through a write-up system with color-coded consequences. Black write-ups are described as manageable; red write-ups are bad, and purple write-ups are "really bad." The claimant asserts that avoiding red write-ups is critical to petitioning for discharge, and that write-ups reset weekly, with patients able to see their own records. The communication tools - phone calls about every three days and visitation arrangements - are described as variable by hall, adding to a sense of inconsistency in how patients stay connected with the outside world. Visitation is scheduled in the classroom on Sundays, with guardians allowed to request visits on other days and even bring food or drinks, though the overall framework remains tightly controlled.

Recreation and facilities are touched upon, with a notable absence of a pool despite some expectations. Instead, the facility offers a gym with a full basketball court, and an outdoor basketball court and a kickball area outside. The overall impression is that the physical amenities are limited and that the primary focus is on containment, structure, and surveillance rather than enrichment or therapeutic activities. The closing sentiment reflects a hard-won recommendation to seek other options, underscoring a belief that there are better choices available for care and support elsewhere.

In sum, the narrative presents a stark, multifaceted critique: a facility marked by poor living conditions, inconsistent access to medical and mental health care, and serious concerns about safety practices. While acknowledging a few staff members who did stand out for their care, the account emphasizes a pervasive sense of neglect and fear, with patients navigating a rigid system of halls, levels, and write-ups that can feel impersonal and punitive. The closing message is a caution to future patients and families: there are likely better options, and the experience described here is not one to be repeated.

This part of Forrest City, Arkansas offers a variety of amenities and services that cater to senior living. With multiple physicians and medical centers within close proximity, residents have easy access to healthcare facilities. Places of worship are also nearby for those seeking spiritual fulfillment. There are a number of restaurants for dining out, as well as pharmacies for prescription needs. The local parks provide opportunities for outdoor activities and relaxation. Additionally, the presence of Baptist Memorial Hospital ensures quality healthcare services are readily available. Overall, this area provides a convenient and supportive environment for seniors looking to settle down in Forrest City.

Physicians

• Sudhir Kumar (0 miles)
• James Franks Family Medicine Practice (0.1 miles)
• Kids For The Future (0.1 miles)
• Webber Medical Center (0.2 miles)
• Forrest City Medical Center Family Medical Clinic (0.2 miles)
• Webber Medical Complex (0.2 miles)
• Memphis Hearing Aid (1.1 miles)

Places of Worship

• Emmanuel Baptist Church (0.3 miles)
• General Conference Of Seventh-Day Adventists (1 miles)
• Cornerstone Baptist Church (1 miles)
• Christian Redeeming Spiritual Church No 1 (1.1 miles)
• First Baptist Church (1.2 miles)
• Harvest Field Ministries Church (1.2 miles)
• Church of God (1.3 miles)

Restaurants

• Cecil's Cafe (0.4 miles)
• Chief's Family Restaurant (1.2 miles)
• Sonic Drive-In (1.5 miles)
• KFC (1.5 miles)
• Pizza Hut (1.5 miles)
• Ole Sawmill Cafe (1.7 miles)
• Popeye's Louisiana Kitchen (2 miles)

Parks

• Stuart Springs Park (0.7 miles)
• Northside Park (1.2 miles)
• Village Creek State Park (15.3 miles)
• Mississippi River State Park (18.1 miles)
• Mississippi River State Park (21.4 miles)

Hospitals

• Baptist Memorial Hospital (0.9 miles)
• Forrest City Medical Center - Paul R Tanner MD (0.9 miles)
• Crossridge Community Hospital (14.2 miles)

Pharmacies

• Price Harris Pharmacy (1.1 miles)
• Caldwell Pharmacy, HME, & Gifts (14.1 miles)
• Jefferson County Arkansas (14.1 miles)
• Caldwell Discount Drug Co (14.1 miles)
• Wynne Medical Pharmacy (14.1 miles)
• Wynne Apothecary (14.2 miles)
• Walmart Pharmacy (16.5 miles)

Cafes

• Blue Flame Cafe (1.1 miles)
• Mocha Joe's Coffee (13.1 miles)

Transportation

• Bus Station (1.7 miles)