1 Source Senior Care - Fayetteville, AR

Pros

• The caregivers have been very courteous and punctual in their duties.
• They consistently meet the expectations of their clients.
• The communication from the caregivers is generally good, with particular praise for one caretaker who provided exceptional support.
• The services offered provide valuable assistance with basic housekeeping chores and personal care tasks.
• Clients appreciate the overall value of the services received.

Cons

• The caregivers could clean more and assist more in getting patients to exercise.
• There has been a lack of communication regarding staffing for vaccinated aides.
• The agency has not followed up on requests for services despite multiple inquiries.
• The staff turnover has led to delays in receiving care.
• They have shown no clarity or information about which aides are vaccinated.
• The reviewer does not recommend the service due to ongoing issues with care availability.

Review

In the realm of home caregiving services, experiences can vary significantly from one individual to another. One reviewer expressed a generally positive experience with caregivers, highlighting their courtesy and punctuality. These caregivers have effectively fulfilled the expectations set for them, demonstrating a solid understanding of their responsibilities. However, the review also pointed out some areas that require improvement, particularly in terms of cleaning and assisting patients with exercise activities. This indicates that while the caregiving staff is competent, there remains room for growth in providing more comprehensive care that encompasses both physical fitness and cleanliness.

Effective communication is essential in any caregiving scenario, and this reviewer noted that overall communication from the agency has been commendable. They specifically praised their caretaker for delivering excellent service, emphasizing her high marks for performance. This individual's experience underscores a positive aspect of the caregiving relationship: when caregivers communicate clearly and effectively with their clients, it fosters trust and satisfaction. Moreover, the reviewer acknowledged that the value they receive from these services is well worth it; they rely heavily on help with basic housekeeping chores such as taking out the trash, running errands, and even washing hair—tasks that are vital but can be challenging for those needing assistance.

Despite these positives, the reviewer shared significant frustrations regarding the company's response to specific health concerns related to Covid-19. Following vaccination against Covid-19, they requested only vaccinated aides due to previous quarantine experiences stemming from potential exposure to the virus. This request highlights an important consideration for many individuals receiving home care: ensuring safety through staffing protocols tailored to health risks. The fact that weeks went by without follow-up or action on this request illustrates a notable shortcoming in service delivery.

When this reviewer contacted the agency after several weeks seeking updates about staffing availability—specifically mentioning their willingness to reduce care frequency—they were met with disappointing responses concerning staff turnover and vaccination statuses among aides. It's disheartening when an organization cannot provide clarity or assurance regarding its employees' vaccination status during such uncertain times; this indicates not just an operational challenge but also a lack of prioritization concerning client safety.

The delay in securing support continued despite repeated attempts by the reviewer to establish contact and express urgency regarding their need for vaccinated caregivers—a situation exacerbated by ongoing public health concerns related to Covid-19 variants circulating within communities. The disconnect between client needs and agency capabilities raises questions about how care agencies manage resources amid challenges like staff turnover and shifting health guidelines.

In conclusion, while this caregiver service demonstrated strengths in courtesy, punctuality, effective communication from certain individuals, and valuable assistance with daily living tasks—there are glaring issues about responsiveness concerning patient-specific health requirements during a pandemic recovery phase. The reviewer’s experience serves as critical feedback for potential clients considering similar services, emphasizing caution when dealing with agencies unable or unwilling to meet essential needs amid ongoing public health challenges. Ultimately, based on their prolonged difficulties in securing appropriate care while prioritizing safety measures against Covid-19 exposure risks—the reviewer's recommendation strongly cautions others against utilizing these particular services at this time.

This area of Fayetteville, Arkansas offers a variety of amenities that cater to seniors looking for a convenient and vibrant community. With several restaurants nearby offering diverse dining options such as barbecue, Thai cuisine, and Mexican fare, there is something for every palate. The proximity to parks like Bryce Davis Park provides opportunities for outdoor recreation and relaxation. Places of worship like Mount Comfort Church of Christ and St Thomas Aquinas Catholic Church offer spiritual fulfillment. Additionally, there are several cafes for socializing over coffee or tea. Access to pharmacies and physicians ensures convenient healthcare services, while hospitals like Washington Regional Medical Center are in close proximity for any medical needs. The Malco Razorback Cinema Grill & IMAX theater offers entertainment options for those looking to enjoy movies. Overall, this area provides a well-rounded living experience with a variety of resources available for senior residents.

Restaurants

• Sassy's Barbecue An Gr (0.1 miles)
• McDonald's (0.2 miles)
• Thai Spice (0.2 miles)
• Sonic Drive-In (0.3 miles)
• El Matador Mexican Bar & Grill (0.5 miles)
• Southern Food Company (0.5 miles)
• Catfish Hole (1 miles)

Parks

• Bryce Davis Park (0.5 miles)
• Mt. Kessler Regional Park (3.7 miles)
• Gulley Park (3.8 miles)
• Braden Park (5.1 miles)

Places of Worship

• Mount Comfort Church of Christ (0.7 miles)
• St Thomas Aquinas Catholic Church (1.8 miles)

Cafes

• Six Twelve Coffeehouse & Bar (0.9 miles)
• 7 Brew Coffee (2.2 miles)
• Onyx Coffee Lab (2.5 miles)
• Arsaga's Church & Center (2.5 miles)
• The Farmer's Table Cafe (2.9 miles)
• Starbucks (4.2 miles)

Pharmacies

• Walgreens (0.9 miles)
• Harp's Food Stores (1.4 miles)
• Medicap Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3 miles)
• Good Neighbor Pharmacy (3.1 miles)

Physicians

• Dr Jacquelyn Lange-Halley, Psychiatry (1.4 miles)
• Mertins Eye & Optical (1.6 miles)
• Fayetteville Family Practice (1.8 miles)
• Vold Vision (1.8 miles)
• Fayetteville Women's Clinic Pa (2.5 miles)
• MediServe (2.5 miles)
• Northwest Arkansas Oral & Maxillofacial Surgery (2.6 miles)

Hospitals

• Veterans Administration Medical Center (2.5 miles)
• Washington Regional Medical Center (2.7 miles)
• Willard Walker Hospice House (3.5 miles)

Theaters

• Malco Razorback Cinema Grill & IMAX (3.9 miles)