Brookfield Assisted Living
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#3 Highland Crossing, Bella Vista, AR 72715
For more information about senior living options: (844) 490-3973
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The facility feels like home and is beautiful. The staff are kind and caring. Residents receive great meals. There is a lovely courtyard with turtles for residents to enjoy. Residents are happy and involved in activities, including casino trips and dining out. The building is always clean and presentable. Brookfield is a great place to work with amazing residents. The atmosphere feels like a family. The staff are compassionate and provide excellent care.
New management is awful. Demeaning to residents, verbally abusive. Activities are non-existent. Always short-staffed. Do not send your loved ones here; you will regret it. Petty personal issues among staff being brought to work led management to fire employees who did not deserve it - a letdown. One reviewer warned, "Ummm no. Just no," and advised against Brookfield for a loved one.Brookfield Memory Care in Bella Vista stands out as a place that many visitors and family members describe as warm, welcoming, and remarkably home-like from the moment you walk in. Several reviewers emphasize the feel of the building itself - the lobby, halls, and common areas coming across as inviting and well-kept, giving the impression that it's more than just a facility. The sentiment that "soon as I walked into the building it felt like home" captures a recurring tone: this is a community where comfort and hospitality are high priorities, and that impression sticks with people visiting or considering care for a loved one.
Families who have members living there consistently share stories of kindness and consistent care. One dad's experience over a year is described as a blessing, with staff who are "so kind and caring," nutritious meals, a courtyard with turtles that residents can enjoy, and a social environment where new friendships form. The sense of belonging is repeatedly noted - residents are said to have opportunities to participate in activities, make friends, and feel secure in the care they receive. This longtime resident perspective is echoed by others who mention meals tailored to happiness and well-being, an atmosphere that feels like a family, and the reassuring presence of staff who attend to daily needs with diligence and warmth.
From the perspective of external visitors and vendors, Brookfield presents itself as a clean, well-organized place where residents are engaged and cared for. A vendor who visits residents highlights that residents are happy and involved in programming, including casino trips and occasional meals out, and that the facility is consistently clean and presentable. The overall impression is that Brookfield is not just a place for shelter, but a bustling community where residents have meaningful opportunities to participate in activities and social interactions, contributing to a positive living experience.
Beyond the standard day-to-day care, several reviews speak to the culture of the community. People who have moved loved ones there - such as a daughter who relocated her mother with dementia closer to family - describe a staff who truly cares, and the way staff "matched her where they thought she would be happy for meals," leading to a happier placement. The atmosphere is repeatedly described as familial, with residents described as kind and friendly, and staff who work hard to meet each person's needs. The sense that residents enjoy one another's company and that stories are shared with visitors and staff alike reinforces the picture of a lively, compassionate community.
In addition to caregiving, Brookfield is often praised for practical and lifestyle aspects that matter to families. People note attentive employees, a tidy environment, and a level of happiness among residents that seems higher than in other facilities they've seen. The staff is frequently described as compassionate, and the facility is acknowledged as a great place to call home in the eyes of residents and their families. Visitors even remark on the positive energy when touring the community, reinforcing the impression that Brookfield prioritizes a respectful, engaging living experience. Some comments come from individuals who enjoy volunteering or working with the group, underscoring a sense of camaraderie and mutual respect within the community.
Amid the overwhelmingly positive feedback, there are a few cautions and concerns mentioned. A number of voices acknowledge that while residents and families often speak highly of their experiences, there are underlying tensions around management and staffing in some cases. One long-time observer notes that while residents and families are highly satisfied with the person-centered care and the warmth of many staff members, there have been issues attributed to leadership and internal dynamics - specifically, pettiness and personnel changes that have led to firings of employees who perhaps did not deserve it, which can be unsettling for those who rely on stable, trusted teams. This perspective serves as a reminder that, like any community, Brookfield is not immune to internal challenges and turnover.
Two particularly pointed criticisms focus on recent management changes. Some reviewers describe new leadership as demeaning to residents, with residents feeling undervalued or unsupported, and they report activities that feel non-existent or underdeveloped. The complaints also include chronic staffing shortages and a perception that the level of service or programming has diminished. One review explicitly states that you get "pretty much paying $50k a year for room and board" while experiencing a less robust environment under the new administration. These comments highlight a tension between the heartening personal experiences of many residents and families and the frustration of others who fear a decline in the quality or consistency of care.
Despite these concerns, the community remains described as pet-friendly and amenity-rich, with practical offerings that families value. Reviews mention daily activities, transportation support, medication assistance, delicious food, and well-kept facilities as standard features. The inclusion of cable TV and Internet in rent is specifically noted as part of the package, alongside a sense that Brookfield truly treats families as partners in care. The messaging conveyed by many positive reviewers - calling Brookfield a place where your family can feel at home, with caregivers who behave like guardians - persists even as some readers weigh more critical perspectives about leadership changes.
Ultimately, Brookfield Memory Care appears as a place with strong, genuine affection from many residents, families, and even visiting professionals. The recurring themes highlight a community that prioritizes warmth, attentiveness, meaningful activities, and opportunities for social connection. The stories speak of delicious meals, safe and clean surroundings, and the day-to-day kindness of staff who support seniors with patience and respect. They also remind us that, like all long-term care communities, Brookfield navigates the complexities of leadership, staffing, and evolving programs, and that those considering placement should take the time to tour, ask questions about current programming and staffing levels, and speak directly with staff and families to understand the current dynamics.
In sum, Brookfield Memory Care in Bella Vista is frequently described as more than a facility; it is characterized by a home-like atmosphere, caring and dedicated staff, and an emphasis on family, community, and resident happiness. For many, the combination of engaging activities, social opportunities, and practical amenities creates a compelling living environment for seniors who value companionship, nourishment, and dignified daily life. Yet, as with any community undergoing organizational change, prospective residents should weigh both the heartwarming testimonials and the louder cautions about management and staffing to determine if this is the right fit for their loved one.
44 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Northwest Arkansas Regional (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookfield Assisted Living in Bella Vista, AR is a vibrant and comfortable community designed to provide seniors with the support they need while promoting their independence and overall well-being. Our residents can enjoy a range of amenities to make their stay enjoyable and convenient. With cable or satellite TV, they can stay connected to their favorite shows and movies, while our dining room offers a comfortable space for delicious meals prepared by our skilled chefs. Each living space is fully furnished, ensuring that our residents feel right at home.
Our community features a beautiful garden where residents can relax, unwind, and connect with nature. In addition to this outdoor space, we also offer Wi-Fi/high-speed internet access throughout the premises for those who want to stay connected online. Housekeeping services are provided regularly to maintain clean and tidy living areas.
At Brookfield Assisted Living, we prioritize the health and safety of our residents. Our dedicated care staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that medications are taken on time and according to doctor's instructions.
We understand the importance of maintaining mental wellness, which is why we have a comprehensive mental wellness program in place. And for those with specific dietary needs, our staff is trained in diabetes diets as well as accommodating any special dietary restrictions.
Transportation arrangements are made for medical appointments to ensure that our residents receive necessary healthcare services conveniently. Additionally, there are several parks nearby where residents can enjoy outdoor activities, as well as multiple pharmacies located within close proximity for easy accessibility to medications. There are also physicians nearby for any medical needs.
Living at Brookfield Assisted Living means having access to a variety of amenities and services that cater specifically to seniors' needs in a warm and supportive environment. Join us today and experience exceptional care combined with a vibrant community atmosphere!
Brookfield Assisted Living is located at #3 Highland Crossing, Bella Vista, AR 72715 in Benton County, Arkansas
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