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3.7 from 51 reviews
5 stars
29
4 stars
6
3 stars
0
2 stars
5
1 stars
11
Overall Review of Highland Healthcare And Rehabilitation Center
common9 reviews mention this
Cleanliness and odor stand out
Residents and families frequently mention a clean facility with no unpleasant odors.
Multiple reviews describe the building as very clean and smelling pleasant when visitors arrive. Several also specifically note that it avoids the typical “nursing home” smell, and at least one review highlights a spotless, newly remodeled feel. A couple of reviews in the negative group focus on hygiene and personal-care gaps, but the cleanliness theme is still strongly reinforced by the broader set of observations.
common22 reviews mention this
Staff approach is a consistent theme
Reviews repeatedly describe the staff as kind, attentive, and professional.
Across many reviews, families and visitors say staff are welcoming and show compassion and professionalism. Several notes call out attentiveness during care—everything from nurses helping roommates to general support across departments. There are also negative reviews where residents’ experiences sound unsafe or dismissive, which makes it important to treat staff praise alongside the care-and-safety concerns described by others.
common7 reviews mention this
Activities and community engagement
Residents and families describe a steady focus on activities and gathering together.
Many reviews highlight community gatherings, holiday functions, and scheduled activities that residents can take part in. One review specifically praises the activities director, and others mention a lively day-to-day schedule with “something fun going on.” For a care setting, residents also mention family-like atmosphere and involvement, which aligns with the community’s planned activity approach.
common8 reviews mention this
Dining quality is frequently discussed
Dining gets both praise and complaints, including attention to special diets.
Several reviews say meals are good, nutritious, or excellent, and at least one describes multiple meal options and overall satisfaction with food. Other reviews raise concerns around dietary needs and meal service consistency, including difficulty with special diets and low- or no-sodium expectations. The community offers diabetes- and special-diet support, which matches the way residents and families bring up diet details in their feedback.
caveat12 reviews mention this
Care concerns come through in reviews
A recurring set of reviews describe care lapses around hygiene, medications, and staffing levels.
Some negative reviews describe inadequate personal hygiene, including issues with oral care, skin care, and bathing routines. Others describe problems with medication management and communication with doctors, along with delays in help like showers or toileting support. A separate thread of reviews also mentions understaffing and being overwhelmed, which can help explain why families report gaps in day-to-day care even when staff are described as caring in other reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
90 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Northwest Arkansas Regional (12 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Bella Vista, Arkansas offers a variety of amenities that may be appealing to seniors looking for a comfortable and convenient place to live. Close proximity to restaurants like El Pueblito and Fred's Hickory Inn provides easy access to dining options, while pharmacies such as Medicap Pharmacy and Walmart Pharmacy are nearby for any medical needs. There are also several physicians' offices in the area, including Better Hearing and Balance Connection and Advanced Dermatology & Skin Cancer Center. For recreation, parks like Blowing Springs Park and Bentonville Bark Park offer opportunities for outdoor activities. Places of worship like St Stephen Catholic Church cater to spiritual needs, while cafes like Starbucks provide a cozy spot for socializing. In case of emergencies, hospitals like Northwest Medical Center - Bentonville and Mercy Hospital are within reach. Transportation options include airports like Bentonville Municipal Airport (VBT) and Rogers Executive Carter Field Airport ROG. Overall, this area of Bella Vista offers a well-rounded living environment with convenience and essentials for senior residents.
Restaurants
El Pueblito (0.9 miles)
Lakepoint (1.6 miles)
Sonic Drive-In (3.3 miles)
Taco Bell (4 miles)
Fred's Hickory Inn (6 miles)
Ruckers Music And Mayh (6.3 miles)
Sonic Drive-In (6.6 miles)
Pharmacies
Medicap Pharmacy (2.6 miles)
Bella Vista Pharmacy (3.1 miles)
CVS Pharmacy (3.4 miles)
Walmart Pharmacy (3.9 miles)
Walgreens (4.5 miles)
Harps Food Store (6.1 miles)
Walmart Pharmacy (7.1 miles)
Physicians
Better Hearing and Balance Connection (3.1 miles)
Daut Donald MD (3.3 miles)
Blue Wave Hearing Center (3.4 miles)
Advanced Dermatology & Skin Cancer Center (4.7 miles)
Phipps Family Medical Clinic (6.3 miles)
Pediatric Vision Development Center (6.6 miles)
Kevin S Earl, MD - Advanced Aesthetics And Wellness (9.3 miles)
Parks
Blowing Springs Park (4.1 miles)
Coler Mtb Preserve (5.5 miles)
Bentonville Bark Park (5.6 miles)
Orchards Park (7.9 miles)
Memorial Park (8 miles)
Osage Park (8.2 miles)
Places of Worship
Southern Baptist Convention (4.1 miles)
Endtime Harvest Church & School (6.2 miles)
St Stephen Catholic Church (7.2 miles)
First Presbyterian Church (7.4 miles)
Noel Faith Tabernacle Parsonage (10.9 miles)
Cafes
Starbucks (4.5 miles)
Starbucks (7 miles)
Onyx Coffee La (7.3 miles)
7 Brew Coffee (8.5 miles)
Hospitals
Decision Point - Preferred Family Healthcare (6.6 miles)
Northwest Medical Center - Bentonville (9.7 miles)
Tracie Kirkland, APN (11.6 miles)
Emily Turner, APN (11.6 miles)
Mercy Hospital (11.8 miles)
4Th Floor Waiting Room (11.8 miles)
Transportation
Bentonville Municipal Airport (VBT) (8.6 miles)
Rogers Executive Carter Field Airport ROG (12.1 miles)
Highland Healthcare And Rehabilitation Center on seniors.fyi includes 9 photos including images showing landscaping, interior, building, trees, outdoor, lobby, reception, waiting area, and more.
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Highland Healthcare And Rehabilitation Center photos
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Interior
Outdoors
Building
Trees
Landscaping
Lighting
Seating Area
Interior
Landscaping
Building
Architecture
Trees and Outdoor
Lighting, Lobby, Wall Art, Waiting Area, and Reception
Garden, Outdoors, and Pathway
Seating Area, Natural Light, and Lounge
Rehabilitation and Physical Therapy
Park
Additional Photos
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