Ponoma Hills Assisted Living

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  • Interior

    Cozy living room with leather sofas and a large TV.
  • Outdoors

    A brick building with an arched entrance and a paved pathway leading to it.
  • Decor

    A cozy living room with comfortable seating and ambient lighting.
  • Living Room

    A cozy living room setting featuring comfortable seating and decorative elements.
  • Architecture

    A sunny outdoor patio with comfortable seating and a brick wall backdrop.
  • Bedroom

    A cozy bedroom featuring a single bed by a window, a fireplace, and tiled flooring.

Ponoma Hills Assisted Living

3030 E River Rd, Tucson, AZ 85718

For more information about senior living options: (844) 490-3973

4.2 from 91 reviews
5 stars
70
4 stars
1
3 stars
2
2 stars
3
1 stars
15

Board and Care Home

Ponoma Hills Assisted Living Costs & Pricing

Ponoma Hills Assisted Living offers competitive pricing for its residents, with semi-private rooms available at $2,800 per month, closely aligning with the average costs in Pima County ($2,805) and the broader state of Arizona ($2,820). For those seeking more privacy, private rooms are priced at $3,500 a month, which is slightly higher than the county's average of $3,332 and the state's average of $3,345. Overall, Ponoma Hills provides quality care at reasonable rates that reflect regional market trends while ensuring residents receive a comfortable living experience.

Floor plansPonoma Hills Assisted LivingPima CountyArizona
Semi-Private$2,800$2,805$2,820
Private$3,500$3,332$3,345

Overall Review of Ponoma Hills Assisted Living

Pros

  • pro Brit was an awesome tour guide, and her art knowledge made the trip even more interesting.
  • pro The Hacienda at the River is a beautiful, clean, well-equipped, full-service senior living community.
  • pro The Care Team (Nayas) makes all the difference; they truly love what they do and provide quality care.
  • pro The staff are courteous, knowledgeable, and ready to introduce visitors to the community.
  • pro The grounds and common areas are beautiful and well kept.
  • pro The independent living apartments are larger than most, with some featuring fireplaces.
  • pro The equine program at Hacienda River is one-of-a-kind.
  • pro Natasha is an excellent waitress - efficient, friendly, and competent.
  • pro Lisa Terry-Jones provided an in-depth tour with attention to detail (nothing missed).
  • pro Marisa Mallo offered a lovely and very informative tour.

Cons

  • pro The reviewer fears that residents would endure the smell of caregivers' smoke.
  • pro The reviewer is concerned that food and linens are handled after caregivers have smoked.
  • pro The reviewer criticizes that caregivers are allowed to smoke adjacent to the walking/biking pathway near the community, creating an unsightly display.
  • pro The reviewer notes that an email to the Executive Director requesting a less public smoking area remains unanswered.

Review

Desert Willow is clearly a source of great pride for this community, and the stories shared reveal a warm, engaged, and highly professional neighborhood of care and friendship. It starts with a beloved program that day-trippers from the Naya family crafted themselves: a "Pop Into June Mural Tour & Lunch" led by Community Life Director Brit. Attendees consistently praised Brit for her knowledge of art and local Tucson artists, noting that her background transformed a simple mural tour into a rich, engaging experience. The group wandered through the older parts of Tucson, taking in wall paintings on the sides of buildings, and then paused for a delicious lunch at La Indita Mexican restaurant. The sentiment is simple and heartfelt: Brit was an outstanding tour guide, and the whole outing was a wonderful time that left participants eager to thank her for the memorable day.

Transitioning from a note of personal gratitude to the heart of the Hacienda at the River community, many reviewers highlighted staff excellence and a sense of welcome that pervades every corner. The Concierge, Susan, and the dining room manager, Peter, were repeatedly singled out for their friendliness, efficiency, and attentiveness. Reviewers described the Hacienda as a place where a warm, welcoming atmosphere isn't an afterthought but a daily reality. The grounds themselves were praised as beautiful and well maintained, reinforcing the sense that Hacienda at the River is a well-cared-for home as much as it is a first-rate senior living community. The overall impression was that of a staff and environment that consistently put people first.

Several reviewers focused on the tours and the people who guide them. Marisa Mallo stood out as an especially informative and helpful resource. The tours she led were described as thorough, with a clear understanding of the ins and outs of independent living, assisted living, and memory care. The layout of Hacienda at the River was highlighted as unusual in a good way, offering a diversity of outdoor spaces that felt both inviting and functional. People who viewed independent living options were impressed by the apartment sizes, with one unit featuring a fireplace that gave a sense of homey charm. The equine program, noted as one-of-a-kind, added another facet to the community's rich tapestry of activities. In short, the tours left prospective residents and their families confident in the care philosophy and the capabilities of the staff.

The service culture at Hacienda at the River is perhaps best captured by individual staff who consistently go above and beyond. Natasha, a waitress, was described as excellent - efficient, friendly, and competent, with a knack for remembering guests' preferences and going out of her way to be helpful. The culinary team earned compliments for both the quality and variety of the menu, and reviewers often highlighted the dining experience as a bright spot in daily life at the community. The Restaurant Director personally introduced himself during a lunch visit, answering questions and reinforcing a sense of professionalism and warmth. A common thread through many reviews is that staff members are not only capable but genuinely engaged with residents and their families, taking time to listen and respond with care.

The sentiment about the care team - especially the Nayas - runs deepest in many of the testimonials. Families describe the Nayas as well-trained, compassionate caregivers whose presence makes a noticeable difference in the daily lives of residents with cognitive disabilities. One reviewer called the care team "a godsend" for their mom, underscoring the combination of a clean, bright facility and a responsive, family-centered approach to care. The overall narrative is that the Hacienda at the River is not just a place to live; it is a place where caregivers invest in relationships, making families feel heard and supported during what can be a challenging transition.

Other reviewers offered individual portraits of the community's warmth and attentiveness. Lisa Terry-Jones was highlighted for delivering an in-depth tour that left a strong impression of attention to detail, comfortable spaces, and green areas. From cozy corners to modern, spacious room options and abundant outdoor space, the descriptions paint Hacienda at the River as a well-rounded, thoughtfully designed environment. The emphasis on real, practical features - like the California Closet built-in desk in one apartment - helps prospective residents visualize how life might look and feel in a real home at the River. It's this blend of practical amenities and heartfelt, person-centered care that repeatedly earns high marks.

Of course, no community is without a note of constructive feedback, and one review offers a candid reminder. A neighbor who is not a resident but lives nearby commented on a smoking issue along a pathway adjacent to the community. The concern centered on the perception of a potential health and aesthetic impact for residents and visitors, and an unanswered email to the Executive Director about finding a less public space for staff to smoke. The reviewer identified as a neighbor emphasized that they are glad for the overall care and security of the river community but hoped for a smoother resolution to the smoking concern. This candid voice reminds readers that even in highly regarded communities, there are ongoing conversations about how to balance all facets of a welcoming environment.

In the broader arc of these testimonials, the Hacienda at the River emerges as a place that blends resort-like polish with genuine, person-centered care. Several reviewers recount how the staff, from the dining room to the care team to the senior leadership, demonstrated courtesy, knowledge, and readiness to meet questions with thoughtful, thorough answers. Some couples visiting to consider future living arrangements found the experience compelling enough to declare Hacienda at the River their preferred option - only distance ultimately steered them toward different Watermark communities. Still, the overall impression is that Hacienda at the River is a vibrant, well-equipped, and inviting community that offers a warm, supportive home for residents and reassurance for their families.

In the end, what shines through these reviews is a strong sense of community, professional care, and a genuine commitment to enriching lives. The Hacienda at the River is repeatedly described as a place of beauty and care, where the physical environment - lush grounds, well-kept spaces, ample outdoor areas - meets a deeply committed care team. Whether through the artistry-inspired day trips, the thoughtful tours led by Marisa, the attentive service from Natasha and Susan, or the heartfelt work of the Nayas, the narrative is consistent: this is a place where residents and their families feel heard, valued, and supported day after day. And for those who visited with curiosity or concern, the experience often translated into a clear sense of possibility - whether settling into independent living, exploring assisted options, or simply imagining a brighter, more engaging life at the river's edge.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tucson International (14 miles away) Tucson International (14 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • BBQs or picnics BBQs or picnicsBBQs or picnics provide seniors with social interaction, enjoyment of the outdoors, and a sense of community, contributing to their overall well-being and quality of life.
  • Birthday parties Birthday partiesBirthday parties are important for seniors as they provide an opportunity for celebration, socialization, and joy. They allow seniors to feel special and appreciated, boosting their mood and overall well-being. Additionally, birthday parties can help combat feelings of isolation and loneliness by fostering connections with friends, family, and community members.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Holiday parties Holiday partiesHoliday parties are important for seniors because they provide opportunities for socialization, community involvement, and mental stimulation. These festive events offer a sense of belonging and connection during a time that can be lonely for many older adults. Additionally, participating in holiday celebrations can boost mood and overall well-being for seniors living in senior living communities.
  • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
  • Yoga / chair yoga Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.

Description

Ponoma Hills Assisted Living, located in Tucson, AZ, offers a comfortable and supportive environment for seniors seeking assistance with daily activities. Our community provides a range of amenities to enhance the residents' quality of life. Residents can enjoy their favorite TV programs with cable or satellite TV in the comfort of their own private rooms.

To foster spirituality and provide a sense of community, we offer devotional services off-site for those who wish to participate. Indoor common areas allow residents to socialize and connect with one another while outdoor common areas provide a tranquil space for relaxation and enjoyment of nature.

Each resident is provided with a private room complete with a private bathroom for maximum privacy and convenience. In addition, we offer respite or short-term stays for individuals who may need temporary care or recovery support.

We understand the importance of staying connected in today's world, which is why we provide Wi-Fi/high-speed internet access throughout our community.

Our dedicated care services cater to individuals with high acuity needs and include assistance with incontinence care and medication management. Our trained staff are always available to ensure the well-being and safety of our residents.

Keeping residents engaged and active is essential to their overall well-being. We offer a variety of stimulating activities such as art classes, BBQs or picnics, birthday parties, and devotional activities off-site. Residents can also look forward to holiday parties, live dance or theater performances, live musical performances, stretching classes, yoga, and chair yoga sessions.

Conveniently located near various amenities, Ponoma Hills Assisted Living offers easy access to 9 cafes, 2 parks perfect for outdoor outings or walks through nature, 16 pharmacies for easy prescription refills, 33 physicians nearby for medical care needs, 30 restaurants offering diverse dining options for family outings or special occasions, and 2 hospitals ensuring prompt medical attention when necessary.

At Ponoma Hills Assisted Living in Tucson, AZ, we strive to create a warm and welcoming environment that promotes independence, wellness, and an enriched lifestyle for our residents.

Nearby Places of Interest

This part of Tucson, Arizona offers a variety of amenities and services that may be of interest to seniors looking for a comfortable and convenient living environment. The area boasts a range of dining options, from upscale restaurants like Azul Restaurant and Hacienda Del Sol to more casual choices like Culver's and Taco Bell. Nearby pharmacies such as CVS and Walgreens make accessing medications easy, while a selection of medical centers and physicians provide quality healthcare options. Additionally, cafes like Ren Coffeehouse and Starbucks offer cozy spots to relax with a hot beverage. For outdoor recreation, parks like Children's Memorial Park and Rilito River Park are within close proximity. In case of emergencies, hospitals such as Tmc Labor and Delivery and UMC Emergency Room are conveniently located nearby. Overall, this neighborhood provides residents with the convenience of city living while still offering opportunities for relaxation and leisure activities.

Restaurants

  • Azul Restaurant (0.4 miles)
  • Hacienda Del Sol (0.4 miles)
  • North Italia Tucson (1.1 miles)
  • P.F. Chang's China Bistro (2.2 miles)
  • Union Public House (2.2 miles)
  • Culver's (2.6 miles)
  • Taco Bell (3.1 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3.5 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (3.8 miles)
  • Walgreens (3.8 miles)

Physicians

  • Pima Heart (2 miles)
  • Center For Neuro Sciences (2 miles)
  • Sheftel Scott, MD (2.1 miles)
  • University Orthopedic Specialists (2.2 miles)
  • Systems Medicine (2.2 miles)
  • Arizona Oncology (2.3 miles)
  • Ironwood Dermatology PC (2.3 miles)

Cafes

  • Ren Coffeehouse (2.2 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.5 miles)
  • Starbucks (3.8 miles)
  • LeBuzz Caffe (3.9 miles)
  • Starbucks (3.9 miles)
  • Village Bakehouse (4.1 miles)

Parks

  • Children's Memorial Park (3.9 miles)
  • Rilito River Park (4.7 miles)

Hospitals

  • Tmc Labor and Delivery (4.8 miles)
  • UMC Emergency Room (5 miles)
  • UMC Radiologic (5 miles)
  • The University of Arizona Medical Center - Medicine Clinic Physician Offices (5.1 miles)

Theaters

  • The Loft Cinema (5.2 miles)

Frequently Asked Questions

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