Mountain View Retirement Village

Pros

• The staff at Mountain View Retirement Village is consistently described as kind, courteous, and accommodating, providing excellent care for residents.
• Residents enjoy a variety of activities throughout the day, creating a lively and engaging atmosphere within the community.
• The facility is well-maintained, clean, and visually appealing, making it one of the prettiest assisted living communities in town.
• The large apartments offer ample storage space and are designed with resident comfort in mind, including pet-friendly options.
• Many reviews highlight the positive experience during tours, showcasing attentive staff who provide thorough information about the facility’s amenities.
• The dining area is noted for being clean and nice, with residents appreciating efforts to accommodate dietary restrictions during meals.
• Overall, Mountain View Retirement Village offers a good value with friendly staff and comfortable living conditions for its residents.

Cons

• Eric Shields, the Wellness Director, and Angelica Quezada, the shift lead caregiver, allegedly mistreat residents by making them sit in their own urine and feces for extended periods.
• The Wellness Director reportedly lies about the care residents receive and blames them for not taking care of themselves instead of acknowledging caregiver neglect.
• There are claims that caregivers do not provide timely medication or proper hygiene assistance to residents.
• A resident died in the memory care unit due to insufficient hydration caused by caregiver negligence.
• The quality of food at Mountain View Retirement Village is described as poor and hard to get hot, with a general lack of excitement regarding meals.
• Activities offered at the facility are criticized as not being great.
• Allegations were made against the Wellness Director involving manipulative behavior and inappropriate comments about staff members’ backgrounds.
• One review warns against sending loved ones to this facility, suggesting it is unsafe and detrimental to their well-being.

Review

Mountain View Retirement Village has garnered a mix of passionate praise and serious criticism from residents and their families, reflecting the complexity often found in assisted living facilities. At the heart of several positive reviews is an acknowledgment of the staff's hands-on approach to care, emphasizing their kindness and attentiveness. Many reviewers are particularly grateful for the care provided to their loved ones, often citing how this facility has effectively catered to their parents' needs. The location is also a significant draw for families, allowing them to easily visit and stay involved in their loved ones’ lives.

The variety of activities offered at Mountain View seems to be another highlight for many residents. With options ranging from bingo to exercise classes and bus trips to local destinations, it appears that the community strives to keep its residents engaged throughout the day. Several reviewers noted amenities such as a swimming pool, salon services, and beautifully maintained outdoor spaces that allow for walking and relaxation. One resident highlighted the gym facilities and garden areas as additional appealing aspects of living there, underscoring a commitment to wellness that seems prevalent at Mountain View.

However, despite these positive elements, food quality has emerged as a notable area for improvement according to multiple reviews. While some residents reported decent meals, there were definitive complaints about food not being served hot or lacking in overall taste. One resident shared that although they appreciated having meals provided twice daily as part of their package, they found it challenging post-COVID because of supply issues affecting the kitchen's ability to serve better-quality food consistently. This inconsistency in dining experiences suggests there may be room for greater attention towards enhancing meal preparation and service.

In stark contrast to overwhelmingly positive sentiments are alarming allegations regarding specific staff members' conduct at Mountain View Retirement Village. A deeply troubling review accuses key personnel—specifically Eric Shields, the Wellness Director, and Angelica Quezada—to engage in neglectful practices leading to severe repercussions for residents' care standards. Claims include instances where residents allegedly went without personal hygiene assistance while caregivers reportedly complained about them instead of offering support—a serious breach of trust and duty expected within such a community-oriented environment.

Notably concerning is an accusation related specifically to treatment within the memory care unit; one report mentions an alleged neglect case where a resident was denied water despite explicitly asking for it—a clear indication of severe oversight on caregivers' parts that puts vulnerable individuals at risk. Such allegations raise red flags about administrative accountability within Mountain View Retirement Village’s management structure; if proven true, they could fundamentally undermine confidence among current and prospective families seeking assistance for their loved ones.

Despite these troubling claims surrounding certain employees' behaviors disregarding ethical responsibilities toward resident care, some seem satisfied with other staff members who display courtesy and willingness to help when approached or during tours offered by enthusiastic guides like Melinda who have impressed both potential residents and visitors alike with professionalism during walkthroughs through vibrant community amenities—which continue drawing potential new residents eager for engagement opportunities coupled with vital support systems.

Overall, Mountain View Retirement Village stands as a complex tapestry woven together with threads reflecting both commendable attributes such as caring staff members committed facilities engaging activities alongside glaring issues regarding specific individual misconduct undermining faith in broader operational practices essential for quality eldercare environments—leading families everywhere facing similar decisions into thoughtful contemplation upon choosing proper placements fittingly tailored towards those they cherish amidst prevailing realities experienced along this journey through life’s later chapters ahead!

This area of Tucson, Arizona offers a convenient and accessible location for senior living. With multiple pharmacies, restaurants, cafes, physicians' offices, and a hospital within a few miles radius, residents can easily access necessary services and amenities. Additionally, there are several places of worship nearby for spiritual fulfillment. The presence of parks such as Linda Vista Park and Rilito River Park provides opportunities for outdoor recreation and relaxation. The AMC Foothills 15 theater is also close by for entertainment options. Overall, this neighborhood offers a mix of essential services and recreational facilities that cater to the needs and interests of seniors looking for a comfortable and well-rounded living environment in Tucson.

Pharmacies

• Walmart Pharmacy (1 miles)
• Walgreens (1.5 miles)
• Bashas' Pharmacy (3 miles)
• Fry's Pharmacy (3.1 miles)
• Walgreens (3.2 miles)
• Walgreens (3.2 miles)
• Fry's Pharmacy (3.3 miles)

Restaurants

• El Charro Cafe (1 miles)
• Michelangelo Ristorante Italiano (1 miles)
• Guadalajara Original Grill (1.2 miles)
• Truland Burgers & Greens (1.2 miles)
• Tap & Bottle (1.2 miles)
• Pappoules (1.3 miles)
• Wildflower (1.3 miles)

Physicians

• Hess & Sandeen Plastic Surgery (1.1 miles)
• Advanced Vision Care (1.1 miles)
• Foothills Family Practice (1.2 miles)
• Pusch Ridge Family Medicine (1.2 miles)
• Kimy Charani (1.2 miles)
• Tucson Family Medicine (1.5 miles)
• Affinity Eye Care (1.8 miles)

Cafes

• Village Bakehouse (1.2 miles)
• Kneaders Bakery & Caf (2.9 miles)
• Dutch Bros Coffee (2.9 miles)
• Dutch Bros Coffee (3.6 miles)
• Starbucks (4.1 miles)

Theaters

• AMC Foothills 15 (1.4 miles)

Hospitals

• Nw Medical Hospital (2.2 miles)
• Northwest Medical Center (2.2 miles)

Places of Worship

• Grace Community Covenant Church (2.7 miles)
• Beautiful Savior Lutheran Church (3 miles)
• Casas Church (3.9 miles)

Parks

• Linda Vista Park (2.8 miles)
• Canada Del Oro Riverfront Park (3.4 miles)
• Rilito River Park (3.7 miles)
• Children's Memorial Park (3.8 miles)
• Willow Park (4.7 miles)