Mountain View Care Center in Tucson, AZ
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1313 West Magee Road, Tucson, AZ 85704
For more information about senior living options: (844) 490-3973
The staff were very friendly and helpful, helping residents settle in. The CNAs and nurses formed caring relationships and understood residents' needs. The care was delivered with love and compassion by nearly everyone involved. The therapy staff are excellent, dedicated, and focused on patient recovery. Mountain View is a bright, welcoming place with a clean, well-kept facility. The administrator and Director of Nursing are caring and treat staff and residents like family. The team goes above and beyond to take care of loved ones. The therapy and rehab teams help patients regain independence and confidence. The outside is beautiful and the campus provides a pleasant, welcoming environment. The staff consistently show pride in their work and make families feel comfortable and supported.
The reviews describe Mountain View as absolutely awful and advise avoiding placing loved ones there. They allege chronic understaffing and slow responses to call buttons. They label the facility as motel hell, with call lights ignored for hours. They claim negligence at its peak and warn that lawsuits may follow. They report poor communication and conflicting orders among staff. They say residents are left in soiled conditions and not changed promptly. They describe the environment as dirty and filthy, with strong odors and floors in need of cleaning. They criticize the food as terrible or inappropriate for health needs.Mountain View Care Center in Tucson is best suited for families seeking skilled nursing with a strong rehabilitation emphasis, where a warm, caregiving culture can help residents regain function and feel genuinely cared for. This community tends to reward those who prioritize hands-on therapy, ongoing nursing attention, and discharge planning aimed at returning home. It works particularly well for residents who respond to individualized attention, and for families who want regular, personal contact with staff and a facility that can coordinate therapy, nursing, and case management in a cohesive flow.
Those who should consider alternatives are clear: if constant, flawless communication is non-negotiable, if there is a low tolerance for any delay in call-light responses, or if spotless cleanliness and perfect organization are non-negotiable standards, this may not be the best fit. Several families report inconsistent staffing levels, missed call lights, and uneven communication across shifts, which can be a deal breaker for someone who needs every detail anticipated and executed without exception. Prospective residents who require very stringent oversight or who have endured prior experiences with neglect or unexplained discharge decisions may wish to explore other options.
The strongest positives here center on care quality in practice and the therapy ecosystem. The rehab team - physical, occupational, and speech services - receives frequent praise for helping residents progress and regain independence, with notable recovery stories and active engagement from therapists. The nursing and CNA staff often emerge as the facility's heart: many reviews recount staff members going beyond the call to build relationships, respond to questions, and provide compassionate, patient-centered care. Case management and social services are highlighted for arranging solutions, coordinating appointments, and helping families navigate transitions, while the environment itself - clean, welcoming, and home-like - supports a sense of safety and belonging. For many families, these elements outweigh occasional rough patches.
Yet the cons cannot be dismissed. A pattern of understaffing, slow call-light responses, and fragmented communication among units surfaces repeatedly in a portion of the reviews, sometimes accompanied by concerns about hygiene, odors, or consistency of food quality. There are also emotionally charged accounts of perceived neglect or miscommunication, including serious allegations and experiences that feel unsafe. These reports vary in intensity and frequency, but they create real risk signals for families evaluating care for a loved one who requires reliable, predictable care. The existence of new or evolving management is noted by some as a turning point, but the variance in experiences across shifts and units remains a meaningful consideration.
The key to interpreting Mountain View lies in weighing the proven strengths against the more volatile dark spots. When the team is aligned - therapy teams pushing function forward, nurses and CNAs forming authentic bonds, and case management delivering practical solutions - the positives can substantially offset the daily friction of staffing realities. Families who stay actively involved, request clear, written care plans, and insist on timely updates tend to see better consistency. The ability to move Colleen to a wing that better accommodates her needs, or to rely on a wound nurse to adjust positioning and private-room placement, demonstrates what committed staff can accomplish even in a challenging setting.
For families making a decision, the practical takeaway is clear. Mountain View is a compelling option for those who want robust rehab, a patient-centered care approach, and a community atmosphere that can feel like an extended family when staffing is at its best. Prospective residents should tour with a critical eye, meet the director of nursing, and ask pointed questions about staffing ratios, response times, and daily schedules. Request specific references from families who have navigated complex care needs, verify current therapy performance, and outline a plan for ongoing family communication. If consistent reliability and a pristine, trouble-free experience are non-negotiable, alternatives warrant serious consideration; if engaged staff, strong rehab, and a genuinely compassionate culture matter most, Mountain View remains a credible, capable choice worth pursuing with informed, proactive oversight.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tucson International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mountain View Care Center in Tucson, AZ is a skilled nursing facility that offers exceptional care services for seniors needing assistance with daily tasks and medical supervision. Our community provides a comfortable and welcoming environment for our residents to call home.
Residents at Mountain View Care Center can enjoy a wide range of amenities that cater to their needs and preferences. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a fully furnished living space, a gaming room, and access to outdoor spaces such as gardens. We also offer housekeeping services to ensure our residents' living spaces are always clean and tidy. Our small library provides residents with the opportunity to indulge in their love for reading, while telephone and Wi-Fi/high-speed internet services keep them connected with their loved ones.
Our skilled staff is available 24/7 to provide assistance with daily activities such as bathing, dressing, and transfers. We have a 24-hour call system in place to ensure immediate attention when needed. Our care team also coordinates with health care providers to ensure that our residents receive comprehensive medical care. Medication management services are provided to ensure that medications are taken correctly and on time.
At Mountain View Care Center, we understand the importance of healthy eating habits. Therefore, we offer diabetes diet options along with meal preparation and service. Special dietary restrictions can be accommodated as well.
To keep our residents engaged and entertained, we provide concierge services to cater to their individual preferences and arrange fitness programs tailored for their specific needs. Planned day trips allow residents to explore nearby attractions while resident-run activities encourage social interaction within the community. Scheduled daily activities ensure that every day is filled with opportunities for our residents to participate in various engaging experiences.
The location of Mountain View Care Center offers convenient access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that our residents have easy access to essential services and can enjoy a range of entertainment options.
At Mountain View Care Center, we strive to provide the highest quality of care in a comfortable and inclusive environment. Our goal is to enhance the overall well-being and happiness of our residents while promoting a sense of independence and community.
Mountain View Care Center is located at 1313 West Magee Road, Tucson, AZ 85704 in Pima County, Arizona
Mountain View Care Center on seniors.fyi includes 23 photos including images showing decor, interior, living room, outdoors, building, entrance, architecture, dining, and more.
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