HomeWell Care Services - Tucson, AZ

Pros

• HomeWell Care Services is known for their great staff and exceptional care for clients.
• The staff at HomeWell Care Services are responsive, flexible, and quick to answer any questions or address any needs.
• Clients appreciate that HomeWell Care Services provides a range of services including light housekeeping, laundry, and meal assistance.
• The scheduling of caregivers at HomeWell Care Services is prompt and they communicate well about any changes or substitutions.
• Many people would recommend HomeWell Care Services due to their responsiveness, flexibility, and excellent communication with both the client and their family.
• The community associated with HomeWell Care Services is praised for being open, friendly, and helpful in assisting clients.
• Despite some turnover in caregivers, the owner and medical coordinator at HomeWell Care Services are seen as hands-on and dedicated to providing quality care.
• Some caregivers at HomeWell Care Services have stood out as particularly caring and attentive to the health needs of clients.

Cons

• They resigned and left her in an emergency situation, resulting in her losing use of her right arm.
• Instructions were not followed, causing a neglectful response to the client's complaints of pain and numbness.
• There has been a high staff turnover, leading to inconsistent quality of care.
• The cost of their services was considered to be expensive.
• Some caregivers have been average in their performance.
• The company did not provide adequate shopping assistance as instructed.
• They did not meet expectations in terms of providing care for a stroke patient.
• The length of service with the company was short-lived due to unspecified issues.

Review

HomeWell Care Services has received high praise from multiple individuals for their exceptional staff and quality care provided to their loved ones. One reviewer expressed their satisfaction with the responsiveness of HomeWell's staff, who were always available to address any questions or concerns they had. Additionally, they appreciated the flexibility shown by the caregivers in meeting their family's needs.

Another reviewer highlighted that HomeWell Care Services excels at fulfilling the requested tasks during their visits and ensuring the safety of their loved one. This includes light housekeeping duties, such as vacuuming and laundry, as well as providing nourishing lunches. The reviewer appreciated how HomeWell's caregivers actively prevented falls and prioritized the well-being of their loved one.

Prompt scheduling and effective communication were also mentioned by a satisfied customer. They acknowledged that HomeWell Care Services promptly notified them if a caregiver would be absent, arranging for an alternative caregiver if necessary. This level of communication allowed for smooth coordination and minimized any disruptions in care.

The positive experiences shared by customers have led to recommendations of HomeWell Care Services to others seeking reliable home care providers. Not only are they commended for prompt and accommodating responses to inquiries, but they also excel in fostering open lines of communication with both clients and family members. The comprehensive services provided by HomeWell enable them to cater to various daily living activities, including light housekeeping tasks, companionship, and assistance with personal care.

Another individual praised the exceptional community engagement displayed by HomeWell Care Services. They acknowledged the friendly and supportive nature of the staff who went above and beyond to assist them during a difficult time. The reviewer was particularly impressed when the owner personally visited them to ensure all needs were met following an initial hiccup in arranging appropriate memory care.

However, it is important to consider a negative experience shared by one person regarding their sister's care. Despite hiring HomeWell for temporary caregiving while on vacation, instructions regarding shopping were allegedly not followed diligently. Furthermore, the reviewer expressed concern that their sister's complaints of arm pain were disregarded, resulting in a delayed diagnosis of a stroke and subsequent hospitalization. While this is a concerning account, it is essential to evaluate the overall consensus of the majority of reviews.

In conclusion, HomeWell Care Services has garnered significant praise for their exceptional staff, responsive communication, and flexible approach to meeting individual needs. The majority of reviewers were pleased with the range of services provided, such as personal care, light housekeeping duties, and companionship. While some noted occasional turnover among caregivers, many praised the hands-on involvement of the owner and medical coordinator in ensuring continuity of care. With these positive attributes consistently highlighted by customers, HomeWell Care Services has established itself as a reputable provider in the field of home care.

This area of Tucson, Arizona offers a convenient and diverse range of amenities for senior living. With several pharmacies, physicians' offices, and hospitals within close proximity, residents have easy access to healthcare services. There are also various places of worship nearby for spiritual fulfillment. In terms of leisure activities, there are parks for outdoor recreation and theaters for entertainment. Additionally, residents can enjoy dining options ranging from fast food to sit-down restaurants, as well as cafes for socializing over coffee. Overall, this part of Tucson provides a well-rounded environment with essential services and recreational opportunities for seniors to comfortably settle in and enjoy their retirement years.

Pharmacies

• Bashas' Pharmacy (0 miles)
• Walgreens (1.2 miles)
• Fry's Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (2.3 miles)
• Botanica (2.6 miles)
• The Apothecary (2.6 miles)

Physicians

• Agave Family Medicine (0.5 miles)
• Orange Grove Peds (1.1 miles)
• Nationwide Vision (1.3 miles)
• Advanced Vision Care (2.1 miles)
• Foothills Family Practice (2.2 miles)
• Pusch Ridge Family Medicine (2.2 miles)
• Kimy Charani (2.2 miles)

Places of Worship

• Beautiful Savior Lutheran Church (0.9 miles)
• Grace Community Covenant Church (2.5 miles)
• Casas Church (3.5 miles)

Restaurants

• Legends Bar & Grill (1.1 miles)
• Persian Room (1.2 miles)
• McDonald's (1.4 miles)
• Chick-Fil-A (1.4 miles)
• McDonald's (1.7 miles)
• Golden Corral (1.8 miles)
• Catalina Brewing Company (1.9 miles)

Cafes

• Dutch Bros Coffee (1.4 miles)
• Starbucks (2.8 miles)
• Village Bakehouse (4.2 miles)
• Kneaders Bakery & Caf (5 miles)
• Dutch Bros Coffee (5.1 miles)
• Starbucks (5.9 miles)

Parks

• Willow Park (1.7 miles)
• Linda Vista Park (2.1 miles)
• Canada Del Oro Riverfront Park (4.8 miles)
• Continental Reserve (4.9 miles)
• Rilito River Park (5 miles)
• Saguaro National Park NE Access Point (5 miles)
• Children's Memorial Park (5.5 miles)

Theaters

• AMC Foothills 15 (2 miles)

Hospitals

• Northwest Medical Center (3.3 miles)
• Nw Medical Hospital (3.3 miles)