Arizona New Era Eldercare

3624 East Calle Del Prado, Tucson, AZ 85716

For more information about senior living options: (844) 490-3973

4.8 from 23 reviews
5 stars
22
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living Board and Care Home

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    Overall Review of Arizona New Era Eldercare

    Pros

    • pro A+ Elder Care Assistance is praised for integrity, compassion, and professionalism, always prioritizing the client's best interests.
    • pro The company is described as having a genuine heart for caring, shown in every detail.
    • pro Jan Taplin is consistently described as patient, attentive, and highly dedicated to her clients.
    • pro The caregiving team is commended for remarkable compassion, professionalism, and personalized attention.
    • pro Clients report clear communication, responsiveness, and caregivers who go above and beyond.
    • pro Families express peace of mind and trust in the caregivers' abilities.
    • pro Jan and her team are described as making clients feel like family and providing dependable support.
    • pro Dr. Taplin is portrayed as an amazing, life-saving caregiver with exceptional character.
    • pro A+ Elder Care Assistance is called the best caregiving business in town, with reasonable and transparent pricing.
    • pro The organization is recognized for treating both clients and employees with respect, compassion, and patience.

    Cons

    • pro A reviewer expressed concerns about transparency and accuracy after uncovering licensing and start-date discrepancies.
    • pro The reviewer noted that the owner is listed as a Doctor of Chiropractic but is not licensed in Arizona.
    • pro The chiropractic license is actually in Minnesota and set to expire at the end of 2025.
    • pro The company's claimed start date of 2022 contradicts the BBB start date of 2020, prompting caution.

    Review

    A+ Elder Care Assistance has built a strong reputation among families who have relied on in-home care to support aging loved ones, a reputation that comes from years of practical, heart-driven service in the field of senior care. Those who have worked in senior services for two decades recognize quality when they see it, and the company consistently earns praise for integrity, compassion, and professionalism. The stories paint a picture of a provider that treats clients as people first, with a genuine commitment to always putting the client's best interests at the center of everything they do. In an industry where too many experiences feel transactional, A+ Eldercare Assistance stands out as a place where care feels personal, thoughtful, and deeply attentive to individual needs.

    Much of the warmth in the testimonials centers on Jan Taplin, a name that repeatedly surfaces as the face of the organization in families' day-to-day experiences. Clients describe Jan as patient, empathetic, and relentlessly dedicated to education - educating families about what their loved ones are going through, what the care plan entails, and how to interpret daily changes in a way that reduces worry. The reviews repeatedly highlight her ability to communicate clearly and consistently: she answers questions, offers updates, and checks in regularly to ensure everyone involved feels informed and reassured. The sentiment is that Jan doesn't just coordinate care; she fosters a sense of partnership with families, helping them feel supported even from a distance.

    The accounts also celebrate the broader culture of care that Jan leads. Families mention that Jan is not only responsive and reliable but also flexible and proactive - willing to adjust schedules, arrange additional caregivers, or step in to ensure safety and comfort when needs shift. The caregiving team she builds is described as competent, respectful, and genuinely kind, with caregivers who demonstrate compassion in everyday tasks and in moments that require a little extra attention or reassurance. Several reviewers emphasize how different it feels when the care team "goes above and beyond" versus simply fulfilling a job, and Jan is repeatedly credited with nurturing a workforce that embodies that higher standard.

    The narratives cover a wide range of real-life scenarios where the company's touch is felt most: helping a parent recover at home after medical events, supporting aging relatives with daily activities and medical coordination, and providing a steady presence that brings families peace of mind. One heartfelt anecdote recalls Jan's impact on a family navigating post-surgery aftercare; another describes the comfort of knowing that a caregiver would greet a loved one with warmth and attentiveness every day. There are also testimonies from people who live out of state but have relied on Jan and her team to care for their relatives, underscoring the value of dependable, transparent care when distances complicate oversight. In one deeply personal story, a caregiver's training and leadership are contrasted with experiences with other providers, underscoring the real difference that commitment and communication can make in everyday life.

    Amid the overwhelmingly positive feedback, a note of cautious due diligence appears. Some reviewers raised questions about transparency regarding the owner's professional credentials and the company's stated founding date. The owner is identified on the site as a Doctor of Chiropractic, but reviewers found no Arizona license under that title, noting that the chiropractic license is Minnesota-based and set to expire at the end of 2025. There is also mention of a discrepancy between the website's claim that the business has been operating since 2022 and the Better Business Bureau's start date of 2020. While these details may seem small, they touch on a critical topic for families evaluating in-home care: trust and accuracy in professional credentials and business history. The upshot from these notes is a clear recommendation to prospective clients to perform thorough due diligence - verify licensure, confirm business history, and ask questions directly about credentials - so that families feel confident in their decisions.

    Taken together, the testimonials present A+ Elder Care Assistance as a caregiving partner that many families would choose again. The combination of Jan's patient leadership, the team's compassionate approach, and the company's emphasis on safe, personalized care creates a strong impression of reliability and warmth. Reviewers consistently describe a level of care that extends beyond routine duties, where caregivers not only help with daily activities and medical support but also provide emotional support, foster calm, and build trust with both clients and their families. Even as families sing praises of remarkable care, they acknowledge the importance of doing due diligence on the practical details - licensing, start dates, and other credentials - so that every family can feel confident in their choice and focus on what matters most: the wellbeing of their loved ones.

    In the end, the overarching narrative is one of a caregiving practice that many families consider among the best options in their community. The care provided is described as trustworthy, client-centered, and deeply humane, with Jan and her team often named as the reason for a positive, stable, and compassionate home-care experience. For families seeking in-home support for aging relatives, the stories suggest that A+ Elder Care Assistance offers a combination of genuine care, professional dedication, and a personal touch that can make a meaningful difference in daily life. At the same time, the cautions about credentials remind us that careful verification remains an essential step in choosing a caregiver - especially when it involves the health and safety of a loved one.

    Features

    Housing

    • 10 resident community capacity 10 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Tucson International (8 miles away) Tucson International (8 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Arizona New Era Eldercare in Tucson, AZ is a welcoming and fully furnished board and care home that provides exceptional care services for seniors. Our dedicated staff members assist with activities of daily living such as bathing, dressing, and transfers, ensuring that our residents are comfortable and well-cared for.

    We prioritize the health and well-being of our residents by coordinating with healthcare providers, managing medications, and following special dietary restrictions including diabetes diets. Our experienced team takes care of all meal preparation and service to ensure that our residents enjoy delicious and nutritious meals.

    At Arizona New Era Eldercare, we understand the importance of maintaining an active lifestyle. That's why we offer scheduled daily activities to keep our residents engaged and entertained. Whether it's participating in group exercises or joining in on crafts and games, there is always something exciting happening at our community.

    Our amenities include a dining room where residents can enjoy their meals together, as well as a beautiful garden and outdoor space for relaxation. Housekeeping services keep the environment clean and tidy for everyone's comfort. Additionally, we provide move-in coordination to make the transition into our community seamless.

    For convenience, we offer telephone access as well as Wi-Fi/high-speed internet so that residents can stay connected with their loved ones. Transportation arrangements are available for medical appointments, ensuring that our residents have easy access to necessary healthcare services.

    In the surrounding area, there is an abundance of amenities to explore. We have numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby to provide additional convenience and entertainment options for our residents. Additionally, there are several hospitals nearby in case of any medical emergencies.

    At Arizona New Era Eldercare in Tucson, AZ, we strive to create a warm and supportive environment where seniors can thrive while receiving excellent care.

    Nearby Places of Interest

    Physicians

    • Alvernon Optical (0.3 miles)
    • UA Healthcare Clinics (0.4 miles)
    • Complimentary Medicine Association (1.5 miles)
    • Premier Hearing (1.6 miles)
    • Hanger Clinic: Prosthetics & Orthotics (1.7 miles)
    • SoundPoint Hearing Centers (1.9 miles)
    • Su-Wen Chang, DDS (2.1 miles)

    Pharmacies

    • CVS Pharmacy (0.3 miles)
    • CVS Pharmacy (0.7 miles)
    • Walgreens (0.9 miles)
    • Walgreens (1.4 miles)
    • Walgreens (1.4 miles)
    • Safeway Pharmacy (1.7 miles)
    • Harvest Hoc (1.9 miles)

    Restaurants

    • In-N-Out Burger (0.3 miles)
    • Chick-Fil-A (0.3 miles)
    • Rubio's Coastal Grill (0.4 miles)
    • McDonald's (0.7 miles)
    • Kazoku (0.9 miles)
    • Red Garter Saloon (0.9 miles)
    • Opa's Best Greek American Cuisine (1.2 miles)

    Cafes

    • Starbucks (0.5 miles)
    • Dutch Bros Coffee (0.6 miles)
    • Coffee Times Drive-Thru (0.8 miles)
    • Black Crown Coffee Co. (0.8 miles)
    • Starbucks (2 miles)
    • Dutch Bros Coffee (2 miles)
    • Cartel Coffee Lab (2.5 miles)

    Places of Worship

    • Benedictine Sanctuary (0.9 miles)
    • Desert Valley Adventist Church (1.8 miles)
    • Our Saviour's Lutheran Church (1.9 miles)
    • Rincon Congregational Church (2.3 miles)
    • Islamic Center Tucson (2.6 miles)

    Theaters

    • The Loft Cinema (0.9 miles)
    • Century Park Place 20 And Xd (2.9 miles)

    Hospitals

    • Tucson Natural (1 miles)
    • Arizona Cancer Center (2.1 miles)
    • The University of Arizona Medical Center - Medicine Clinic Physician Offices (2.1 miles)
    • UMC Emergency Room (2.2 miles)
    • UMC Radiologic (2.2 miles)
    • Providence Service (2.3 miles)
    • Danville Services (2.4 miles)

    Parks

    • Reid Park (1.2 miles)

    Transportation

    • Union Pacific Railroad (2.2 miles)

    Frequently Asked Questions

    Where is Arizona New Era Eldercare?

    Nearby Communities

    Assisted Living in Nearby Cities

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