K & R Assisted Living Home

Pros

• Some visitors have noticed that new employees are frequently hired at this facility.
• The staff makes an effort to wash the clothes provided by the residents, ensuring cleanliness and hygiene.
• The owner emphasizes the importance of covering expenses such as clothing and other necessary items for the residents.
• Although the owner may come across as assertive, they demonstrate strong leadership skills in managing the facility.
• The feedback regarding proper diet for residents is taken seriously and addressed with the owner.
• Concerns raised by other families echo similar experiences, suggesting a shared sense of understanding and support among responsible parties.
• Families who have chosen alternative options have found more suitable environments for their loved ones.
• Medication administration is practiced responsibly and adheres to appropriate protocols under normal circumstances.
• It is recommended to explore alternative options before deciding on this particular facility for your loved one's care needs.

Cons

• The owner is very bossy.
• They would wash all of the clothes together, resulting in mix-ups and mom never having her own clothes.
• The promises made regarding covering expenses like depends and clothes were not fulfilled.
• The proper diet for mom's condition was not provided despite being informed multiple times about her condition.
• Another patient's responsible party experienced similar issues with the care provided.
• The owner refused to give mom her medications when they were moving her to a new location.
• Moving loved ones into this facility should be considered elsewhere as an option.

Review

A Warning about an Assisted Living Facility

In recent times, an assisted living facility has come under scrutiny for several concerning issues raised by multiple visitors. Allegations include frequent staff turnover, mishandling of laundry, false advertising about covering expenses, a bossy owner, the refusal to provide proper dietary care, and withholding medications during a transfer. These claims emphasize the importance of thoroughly researching and considering alternative options when choosing a residence for your loved ones.

Visitors to the facility consistently noticed a high turnover rate among employees. This revolving door of staff affected the quality of service and continuity of care provided to residents. One common complaint centered around the laundry procedures employed at the facility. Instead of separating clothes properly, all items were washed together, resulting in mix-ups where residents' garments would often be misplaced or replaced with those belonging to others. Such oversights can undermine residents' dignity and cause unnecessary stress and discomfort.

The management's failure to deliver on promises added to the dissatisfactory experience reported by families who entrusted their loved ones' care to this facility. Prospective clients were assured that their expenses for essentials like incontinence products (such as Depends) and clothing would be covered, only to discover upon moving in that this was not true. The discrepancy between expectations set during initial discussions and the reality experienced can create financial burdens or strain strained relationships with family members.

One significant factor contributing to negative experiences was the behavior exhibited by the owner of the facility. Reviews indicate that this individual displayed authoritative tendencies and was unwilling to accommodate requests or concerns expressed by residents' families. This domineering approach can undoubtedly cause distress among those who seek transparency, communication, and collaborative decision-making when it comes to their loved one's care.

Perhaps even more worrisome is the claim that despite clear communication regarding a resident's condition requiring specific dietary restrictions, the facility failed to comply. This disregard for medical requirements may lead to adverse health outcomes and should not be taken lightly. The proper nutrition and care are vital for residents living with specific conditions, and such oversights raise concerns about the facility's ability to meet their residents' individual needs.

Additional confirmation of the issues voiced by families came from conversations with another patient's responsible party. It was discovered that they had encountered similar challenges in terms of staff turnover, unfulfilled promises, and a dismissive attitude from the owner. The existence of consistent patterns across multiple accounts lends credibility to these allegations, making it essential for prospective visitors to remain cautious when considering this facility.

Undoubtedly driven by frustrations caused by these shortcomings, families made the difficult decision to relocate their loved ones elsewhere. However, even during this transition period, worries arose as allegations emerged that medications were withheld by the owner. Denying residents access to their necessary prescriptions poses serious risks to their well-being. Such actions potentially jeopardize their health and overall quality of life.

The numerous concerns expressed in these reviews shed light on an assisted living facility struggling with various problematic areas. From inconsistent staffing and laundry mishaps to unmet financial obligations, a domineering owner, neglecting dietary needs, and withholding medications during transfers – all these factors contribute to a lack of trustworthiness in providing adequate care for residents. When considering the well-being and safety of our loved ones, it is crucial to conduct thorough research before selecting any assisted living facility.

This part of Tempe, Arizona offers a diverse range of amenities and services that cater to the needs of seniors. With a variety of cafes, restaurants, pharmacies, and hospitals within close proximity, residents have easy access to essential resources. The presence of parks and places of worship also provides opportunities for relaxation and spiritual fulfillment. Additionally, the convenient transportation options make it easy for seniors to travel around the area. The close proximity to theaters offers entertainment options for those looking to enjoy a movie or live performance. Overall, this part of Tempe provides a well-rounded environment that promotes convenience, accessibility, and quality of life for seniors looking to settle in the area.

Cafes

• Bikini Beans Espresso (0.5 miles)
• Starbucks (1.2 miles)
• Dutch Bros Coffee (1.3 miles)
• Starbucks (2 miles)
• Cartel Coffee Lab (2.1 miles)
• Infusion Coffee & Tea (2.3 miles)
• Dutch Bros Coffee (2.4 miles)

Physicians

• Azam Medical Clinic (1.1 miles)
• Scottsdale Cardiovascular Center (2.3 miles)
• Momdoc-Women for Women (3.3 miles)
• One Medical (3.6 miles)
• Null (3.9 miles)
• 20/20 Image Eye Centers (4 miles)

Restaurants

• In-N-Out Burger (1.1 miles)
• Defalco's Italian Grocery (1.6 miles)
• Culinary Dropout (1.7 miles)
• Portillo's Hot Dogs (1.9 miles)
• Raising Cane's Chicken Fingers (2 miles)
• Original ChopShop Co. (2 miles)
• The Chuckbox (2 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (2.6 miles)
• Walgreens (3.1 miles)

Parks

• Tempe Beach Park (1.6 miles)
• Blue Sky Airport Parking (3.5 miles)
• Selleh Park (3.7 miles)
• Daumler Park (4.4 miles)

Places of Worship

• Islamic Community Center of Tempe (1.9 miles)
• Kingdom Hall (4.7 miles)
• Salt River Assembly of God (4.9 miles)

Theaters

• Harkins Tempe Marketplace 16 (2.1 miles)
• Arizona Mills 18 w/ IMAX (5 miles)
• Alamo Drafthouse Tempe (5 miles)

Transportation

• METRO University Dr /Rural (2.1 miles)
• The Centurion Lounge (3.8 miles)
• Concourse C (3.8 miles)
• Terminal 4, Concourse B (3.9 miles)
• Terminal 4 (4 miles)
• Admirals Club (4.1 miles)
• Terminal 4, Concourse D (4.1 miles)

Hospitals

• Greenbaum Surgery Center (2.7 miles)