Divine Grace Assisted Living Home

Pros

• The staff at Divine Grace Assisted Living Home demonstrated compassion and understanding while caring for residents.
• Family members appreciated the attentiveness and willingness of the staff to work with both residents and their families to ensure comfort.
• Communication from the staff was proactive, with regular updates provided to family members living long distances away.
• The pricing for accommodations was viewed as reasonable by some families.
• Many families expressed gratitude for the care their loved ones received during their time at Divine Grace.

Cons

• The night staff frequently left residents sitting in urine-soaked diapers throughout the night.
• Hospice staff discovered a resident half-naked and wet, indicating a lack of proper care from the night staff.
• There were instances where a resident did not receive breakfast or morning medications until 10:00 AM, highlighting inadequate overnight supervision.
• The night staff appeared reluctant to perform necessary caregiving tasks, contributing to issues with resident care.
• There is a belief that there is insufficient staffing to meet the demands of providing adequate care for residents.
• Concerns were raised about the matching of residents, suggesting that some may not be well-suited for one another within the facility.

Review

The experience of families seeking assisted living for their loved ones varies significantly based on individual circumstances, care quality, and the specific facility chosen. In this case, two contrasting narratives emerge from reviews of Divine Grace Assisted Living Home. The first narrative highlights a family's gratitude for the compassionate care provided to their mother over five years, while the second presents serious concerns regarding inadequacies in night staff performance that affected another resident's dignity and well-being.

One family's heartfelt testimonial reflects on their mother's time at Divine Grace. For five years, she lived there as a bed-ridden cancer patient, demonstrating remarkable strength and independence despite her debilitating condition. Her family members appreciated how the staff handled her with compassion and understanding. They consistently made efforts to ensure her comfort by being attentive to her needs and preferences. Given that the family resided across the country, they were particularly grateful for regular updates from staff members who took it upon themselves to send texts or make calls informing them about her health status or any emerging concerns.

This attentive communication served as a lifeline for the family, allowing them to feel connected despite physical distance. It offered peace of mind knowing that their mother was in capable hands during such a challenging time. Their acknowledgment of the staff's dedication reveals how important it is for families to feel secure about their loved ones' care when they can’t be present daily. In light of their loss last week, this family wants to extend its special thanks to all those at Divine Grace who took great care of their mother.

In stark contrast lies another review that expresses deep dissatisfaction with aspects of care experienced by another resident at the same facility. Although these reviewers described some staff as reasonable and responsive individuals overall, they raised alarming issues concerning the treatment provided during nighttime hours. Specifically, they reported instances where their family member was left in urine-soaked diapers throughout the night—a situation deemed unacceptable by anyone’s standards of basic hygiene and dignity.

The family's frustrations peaked when hospice staff found their loved one sitting half naked and wet without breakfast or morning medications even by 10:00 AM on multiple occasions. These unsettling reports highlight potential gaps in staffing levels or training that ultimately impacted residents' comfort and health outcomes during vulnerable nighttime hours when adequate coverage is crucial. The reviewers suggested that night staff appeared reluctant to fulfill essential duties—an observation warranting urgent attention from management.

Given these troubling concerns about insufficient support during critical times, this family explicitly planned discussions with ownership regarding regulatory compliance and staffing levels moving forward. Their experiences prompted an examination into whether there are enough personnel available to meet demand adequately—a valid concern in many assisted living facilities where varying ratios of caregivers can significantly impact quality assurance.

Lastly, while pricing was described as reasonable—$1,800 for shared rooms and $2,300 for private accommodations—the ultimate conclusion reached by one reviewer indicated that perhaps this living arrangement wasn't a good match for their father based on what they perceived were shortcomings in direct care services provided amidst positive attributes shared by others. This juxtaposition serves as an essential reminder that while financial considerations are vital in choosing an assisted living residence, genuine quality care remains indispensable for overall satisfaction among both residents and families alike.

Ultimately these reviews illustrate two sides of assisted living experiences through differing perspectives that underscore a critical lesson; strong communication systems between caregivers and families can foster trust even amid challenges related to staffing provisions mandatory in crisis moments tailored toward preserving residents’ dignity—something every facility must strive continually toward achieving irrespective of budgetary constraints.

Located in Tempe, Arizona, this bustling neighborhood offers a variety of amenities within close proximity. From popular cafes such as Bikini Beans Espresso and national chains like Starbucks, to a diverse selection of restaurants including In-N-Out Burger and Culinary Dropout, seniors will have plenty of dining options to choose from. Nearby pharmacies like Walgreens and CVS make accessing medications convenient, while hospitals like Greenbaum Surgery Center provide peace of mind for any medical needs. Additionally, the neighborhood offers easy access to public transportation with the METRO station just over 2 miles away, making it easy for seniors to get around the area. With parks like Tempe Beach Park nearby for outdoor activities and places of worship such as the Islamic Community Center of Tempe for spiritual fulfillment, this neighborhood provides a vibrant and convenient living environment for seniors looking for a dynamic community in which to reside.

Cafes

• Bikini Beans Espresso (0.4 miles)
• Starbucks (1.1 miles)
• Dutch Bros Coffee (1.3 miles)
• Starbucks (2.1 miles)
• Infusion Coffee & Tea (2.2 miles)
• Cartel Coffee Lab (2.3 miles)
• Dutch Bros Coffee (2.3 miles)

Restaurants

• In-N-Out Burger (1.1 miles)
• Defalco's Italian Grocery (1.6 miles)
• Portillo's Hot Dogs (1.7 miles)
• Bar Louie - Tempe Marketplace (1.8 miles)
• Playa III (1.8 miles)
• Twin Peaks Tempe (1.8 miles)
• Culinary Dropout (1.9 miles)

Physicians

• Azam Medical Clinic (1.2 miles)
• Scottsdale Cardiovascular Center (2.3 miles)
• Momdoc-Women for Women (3.5 miles)
• One Medical (3.6 miles)
• 20/20 Image Eye Centers (4.1 miles)
• Null (4.2 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.1 miles)

Theaters

• Harkins Tempe Marketplace 16 (1.7 miles)
• Alamo Drafthouse Tempe (5 miles)
• Arizona Mills 18 w/ IMAX (5.1 miles)

Parks

• Tempe Beach Park (1.8 miles)
• Selleh Park (3.5 miles)
• Blue Sky Airport Parking (3.8 miles)
• Daumler Park (4.2 miles)

Places of Worship

• Islamic Community Center of Tempe (2 miles)
• Salt River Assembly of God (4.6 miles)
• Kingdom Hall (4.6 miles)

Transportation

• METRO University Dr /Rural (2.1 miles)
• The Centurion Lounge (4.1 miles)
• Concourse C (4.2 miles)
• Terminal 4, Concourse B (4.3 miles)
• Terminal 4 (4.4 miles)
• Admirals Club (4.4 miles)
• Terminal 4, Concourse D (4.5 miles)

Hospitals

• Greenbaum Surgery Center (2.7 miles)