Bayada Nurses

Pros

• The Bayada office staff are extremely nice, caring, and responsive to clients' needs.
• Bayada caregivers are very good and consistently willing and able to do a great job.
• The Bayada team, including nurses such as Karen Knapp, is wonderful, with caregivers who are well trained, caring, and loving.
• Bayada staff and in-home caregivers provide courteous and exceptional care day and night.
• Bayada home care was a reliable solution after surgery, with wonderful and accessible administrative staff.
• The administrative staff at Bayada follow up and monitor care closely.
• Bayada's caregivers are top-notch, professional, and kind.
• Bayada is a high-quality company.
• Bayada provides great caregivers and CNAs to care for loved ones with COPD.
• Karen is a great listener and matches caregivers well for the family's needs.
• Bayada gives families peace of mind, with loved ones in great hands.
• The caregivers are attentive and caring.

Cons

• Some caregivers need a bit of help understanding how to perform some tasks.

Review

Across several experiences, Bayada Home Care consistently stands out for creating a sense of calm and confidence for families when care is most needed. The comments repeatedly highlight the office staff as incredibly kind, friendly, and responsive, which helps families feel supported from the first moment of contact. The people at the front desk and in scheduling seem to set a tone of genuine care, making the process smoother even during travel or busy days. It's clear that the warmth and attentiveness of the administrative team lay a solid foundation for the caregiving that follows.

Caregivers themselves are described as highly capable and caring, with many reviewers noting that the personnel are well trained and loving in their approach. While a few tasks may require a bit of coaching or clarification, the overarching message is that the caregivers are willing, able, and effective in performing their duties. This combination of empathy and reliability seems to be the recurring theme, giving families reassurance that their loved ones are in good hands. The consistency in quality across different caregivers further reinforces the sense that Bayada is a dependable partner in care.

A standout element in these testimonials is the role of specific staff members who leave a lasting impact. Nurses and caregivers are often highlighted, with particular praise for Karen Knapp, who is described as a great listener who helps place candidates who are a strong match for the patient. The reviewers emphasize that the team is not only capable but also thoughtfully matched to individual needs, which helps families feel comfortable with the care plan and the people delivering it. This emphasis on fit and listening suggests a personalized approach that goes beyond routine care.

Many reviews speak to the reliability and availability of Bayada during very challenging times. Families describe caregivers as courteous and as providing exceptional care day and night, underscoring the 24/7 commitment that can be critical in serious health moments. One reviewer even describes Bayada as the answer to prayers after hospital discharge, when 24/7 support was essential. The sense of trust that develops from such experiences is palpable, with families stating they would not hesitate to call Bayada again if in-home care were needed in the future.

The experience after major medical events, such as hip surgery, is detailed with particular care for the administrative side as well. Reviewers note that the administrative staff are wonderful and accessible when needed, proactive in follow-ups, and diligent about monitoring progress. The caregivers who arrived were described as top-notch - professional yet kind - and families felt comfortable with them caring for loved ones. This blend of accessible administration, high-quality caregiving, and thoughtful follow-through paints a comprehensive picture of a service that supports continuity and peace of mind during recovery.

There is also strong appreciation for care in the context of chronic conditions, such as COPD. Bayada is described as providing great caregivers and CNAs who can manage complex needs, with Karen playing a key role in listening and ensuring the right candidates are matched to the patient's requirements. The reassurance that a well-chosen caregiver team is watching over a loved one's health gives working families a rare sense of relief - knowing that their loved one is in capable hands while they focus on daily responsibilities. The overarching sentiment is one of gratitude and trust in Bayada's prioritization of the patient's health.

Ultimately, the voices converge on a simple, powerful conclusion: Bayada offers a level of care and a quality of staff that leave families feeling grateful and confident. The caregivers are attentive and compassionate, the office and administrative teams are supportive and responsive, and the overall experience is described as some of the best care imaginable. Several reviewers explicitly state they would choose Bayada again and that the staff stands out as the best, underscoring a lasting positive impression that combines professionalism with genuine care.

Restaurants

• Someburros (0.1 miles)
• Venezia's Pizzeria (0.9 miles)
• Culver's (1.2 miles)
• Raising Cane's Chicken Fingers (1.9 miles)
• In-N-Out Burger (1.9 miles)
• Olive Garden (2.2 miles)
• Whataburger (2.5 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Fry's Pharmacy (1.4 miles)
• Fry's Pharmacy (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)

Cafes

• Starbucks (0.9 miles)
• Dutch Bros Coffee (1.1 miles)
• Starbucks (2.3 miles)
• Dutch Bros Coffee (2.8 miles)
• Cartel Coffee Lab (3 miles)
• Starbucks (3 miles)
• Infusion Coffee & Tea (3.1 miles)

Places of Worship

• Temple Emanuel (1 miles)
• Kingdom Hall (1.8 miles)
• Islamic Community Center of Tempe (3.1 miles)

Physicians

• 20/20 Image Eye Centers (1 miles)
• Momdoc-Women for Women (2.5 miles)
• Centre For Contemporary Dental Concepts (3 miles)
• HonorHealth Medical Group - South Tempe - Primary Care (3.5 miles)
• Step By Step Pediatrics (5 miles)
• English Dermatology Ahwatukee (5.3 miles)

Theaters

• Alamo Drafthouse Tempe (1.1 miles)
• Arizona Mills 18 w/ IMAX (1.5 miles)
• Harkins Tempe Marketplace 16 (4.4 miles)

Parks

• Selleh Park (2.7 miles)
• Daumler Park (3.5 miles)
• Tempe Beach Park (3.6 miles)
• Blue Sky Airport Parking (3.7 miles)
• Desert Breeze Park (4.6 miles)

Transportation

• METRO University Dr /Rural (3 miles)
• Concourse C (4.9 miles)
• The Centurion Lounge (5.1 miles)
• Terminal 4, Concourse D (5.1 miles)
• Terminal 4 (5.2 miles)
• Terminal 4, Concourse B (5.2 miles)
• Admirals Club (5.3 miles)