Overture Kierland

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  • Interior

    A luxurious lounge featuring a cozy seating area with a fireplace, elegant decor, and a television.

  • Decor

    A modern dining room with blue chairs, a sleek chandelier, and stylish decor.

  • Living Room

    A modern living and dining area with stylish furniture, art pieces, and lush greenery.

  • Building

    A modern apartment complex with a pool area during the evening.

  • Architecture

    A 3D floor plan of an apartment showcasing two bedrooms, two bathrooms, a kitchen, and a living area.

  • Bedroom

    A modern bedroom featuring striped bedding, artwork on the wall, a ceiling fan, and an indoor plant, illuminated by natural light from a large window.

  • Trees

    Outdoor barbecue area in an apartment complex with seating and greenery.

  • Dining

    A modern living room with contemporary furniture and minimalist decor, featuring a stylish dining area and accent wall art.

  • Landscaping

    A modern apartment courtyard with a well-manicured lawn and outdoor seating area.

  • Kitchen

    A modern kitchen with sleek appliances, an island, and stylish seating.

  • Lighting

    A modern and spacious dining area with elegant interior design.

  • Artwork

    A modern kitchen with sleek appliances and a stylish bar area, featuring pendant lighting and contemporary decor.

  • Seating Area

    An inviting outdoor seating area by a pool with comfortable furniture and a modern design.

  • Fireplace

    A modern lounge with a fireplace and television, featuring comfortable seating and stylish decor.

Overture Kierland

7170 East Tierra Buena Lane, Scottsdale, AZ 85254

For more information about senior living options: (844) 490-3973

4.5 from 44 reviews
5 stars
35
4 stars
4
3 stars
0
2 stars
0
1 stars
5

Active Adult Communities (55+)

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    Overall Review of Overture Kierland

    Pros

    • pro The tour was great and the staff were friendly, with an excellent office ambiance.
    • pro The community is clean and hygienic with regular cleaning and maintenance.
    • pro Neighbors are great and community events are fun.
    • pro Maintenance responses are outstanding, with Luis being especially helpful.
    • pro The community is very friendly and lovely, with attractive amenities and many activities.
    • pro It is within half a mile of great shopping and restaurants.
    • pro Residents love Overture Kierland.
    • pro The leasing agent Jhoanna is very helpful and patient, showing multiple units and all amenities.
    • pro The office staff led by Manager Aime are outstanding and responsive, with maintenance that is quick and professional.

    Cons

    • pro They face a $25 monthly valet trash fee with pickup often delayed into the evening and trash left in the hall, creating an unsightly and smelly environment.
    • pro They describe eye-popping move-out charges for alleged damages, with management deflecting responsibility and threatening collections.
    • pro They allege amenities were not delivered as promised, including a pool closed for months, a hot tub with long closures, a movie room out of order, and a coffee machine frequently broken.
    • pro They report repeated outages of garage doors and elevators in a 55+ community, compromising access for residents with limited mobility.
    • pro They say the true cost of living was much higher than expected due to base rent plus numerous taxes, fees, and service charges.
    • pro They claim deceptive pricing and hidden fees by Greystar/Overture Kierland, citing FTC and DOJ actions against the company.
    • pro They state management refused to meet to discuss disputed move-out charges and directed the issue to an out-of-state collections department.
    • pro They warn against signing a contract with Overture Kierland or Greystar, based on their experiences and alleged practices.

    Review

    Overture Kierland in Scottsdale comes through in many reviews as a surprisingly lively and welcoming place to live, especially for those seeking a 55+ community with a strong sense of neighborhood and plenty of social activity. Several residents describe the atmosphere as friendly and family-like, with staff who seem devoted to keeping things clean, safe, and well maintained. The property is repeatedly praised for its ambiance, attractive amenities, and the feeling that its regular cleaning and maintenance routines help create a consistently pleasant living environment. The proximity to shops and restaurants - within a short walk or easy drive - also emerges as a major plus, contributing to a convenient, walkable lifestyle that many residents appreciate.

    A recurring thread in the praise is the people who work at Overture Kierland and the way they interact with residents. Exemplary names repeatedly surface: Luis, Jhoanna, Carlos, Aime, and the broader office and maintenance teams are described as genuinely helpful, courteous, and responsive. In several accounts, staff members are credited with going "over and above" what is expected, particularly in times of question or need. One reviewer specifically lauds the leasing agent Jhoanna for patiently answering questions, showing multiple units, and guiding prospective residents through the amenities, while another notes that Aime and the office team lead with exceptional customer service, quickly addressing rental concerns and sometimes assisting with matters beyond ordinary leasing duties. The maintenance staff earns high marks for speed and professionalism, and there is a clear sense from residents that a well-run team can make a big difference in daily experience.

    Many residents celebrate the social, retirement-friendly lifestyle that Overture Kierland offers. The community is described as "lovely" and "vibrant," with a robust calendar of activities that fosters a sense of belonging and camaraderie among neighbors. Descriptions of "happy hour" and multiple community events convey an atmosphere of everyday livability where residents can socialize, relax, and feel connected. The property's portrayal as a modern, clean building with nice amenities reinforces the impression that it's designed to support an active, enjoyable retirement. For some, these strengths are closely tied to the character of the residents themselves - the impression of a friendly, engaged community that makes living there feel less like a rental and more like being part of a welcoming neighborhood.

    Yet the picture is not uniformly rosy. A lengthy, candid review raises several concerns about value, accountability, and reliability, particularly as it relates to fees, amenities, and communications with management. The reviewer describes paying what they consider a surprisingly high price and then discovering that many promised amenities were not available as advertised - the pool and hot tub were repeatedly closed for substantial stretches, the movie room was out of service, and even the coffee machine experienced problems. This resident emphasizes that, despite paying for amenities as part of the lease, rebates or adjustments were not forthcoming when services were unavailable, which left them feeling that the upfront cost did not align with actual experiences.

    Lease terms and billing practices are a recurring red flag for some. The same reviewer recounts being confronted with substantial move-out charges for "damages" they insist were pre-existing or minor, and encountering resistance when trying to discuss or dispute those charges with management. They describe the assistant property manager as avoiding in-person meetings, directing them instead to a distant Greystar department, and even facing threats of collections after disputes. This narrative underscores a broader theme about perceived fairness and transparency in pricing and charges, including a sense that there may be a gap between advertised costs and the true outlay on a typical month, especially when additional taxes and "service fees" are tallied.

    The concerns extend to practical operations that affect daily living and mobility, particularly in a community designed for older residents. Complaints include garage doors and elevators frequently being out of order, which is especially troubling in a 55+ setting where mobility may be limited for some residents. There are also complaints about the valet trash program, including a mandatory $25 monthly fee and inconsistent pickup times that stretch late into the evening, sometimes with dumpster or hall area trash left out by some residents earlier than allowed. The combination of delayed pickups and unsightly hallways contributes to a sense that basic services, which should be reliable, are not consistently delivered.

    Finally, the reviews touch on a larger regulatory and industry context that influences resident sentiment. One account cites actions by federal and state authorities - FTC charges against Greystar related to misrepresented rent costs and "junk fees," along with DOJ actions about potential anticompetitive practices - positioning the property within a broader debate about pricing practices in multi-family housing. The reviewer mentions RealPage as another related factor and describes outreach to law firms and major media outlets as part of a broader effort to address perceived injustices. This perspective culminates in advice to future tenants to document conditions meticulously, insist on walk-throughs at move-in and move-out, and approach leases with caution, especially given the high stakes of rent and fees in retirement living.

    Taken together, the reviews present a nuanced portrait of Overture Kierland: a community that many residents love for its warmth, amenities, and location, paired with a set of legitimate concerns about consistency in service delivery, fee transparency, and dispute resolution. For potential residents, the message is clear but complex. If you value a high-touch, people-driven environment with a strong social scene and responsive on-site staff, Overture Kierland can be an excellent fit. If, however, you are especially sensitive to governance, fee transparency, and the reliability of promised amenities, it would be prudent to scrutinize lease terms closely, demand explicit confirmation about what is guaranteed, and document every step of the move-in and move-out process to protect yourself in case of disputes.

    Features

    Housing

    • 59 resident community capacity 59 resident community capacity

    Types of Care

    • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (14 miles away) Phoenix Sky Harbor International (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Overture Kierland in Scottsdale, AZ is a vibrant and luxurious assisted living community offering a wide range of amenities and care services to cater to the needs of its residents. The well-appointed apartments feature private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet for residents' comfort and convenience. The community also provides housekeeping services to ensure a clean and organized living environment.

    Residents can enjoy restaurant-style dining in the elegant dining room that accommodates special dietary restrictions. For those who prefer cooking their own meals, each apartment comes with a kitchenette. Additionally, there are 7 cafes and 39 restaurants nearby, offering plenty of options for dining out.

    Wellness and fitness are prioritized at Overture Kierland, with a fitness room and wellness center available for residents' use. Concierge services are provided to assist residents with any needs they may have. Planned day trips, resident-run activities, and scheduled daily activities ensure that there is always something engaging happening within the community.

    Transportation arrangement services are available for non-medical purposes as well as transportation to doctors' appointments. For residents who need assistance with dressing or medication management, staff members are available around the clock through the 24-hour call system.

    The community is conveniently located near various amenities and essential services such as parks, pharmacies, physicians, places of worship, theaters, and hospitals. This allows residents easy access to everything they may need or want outside of the community.

    Overall, Overture Kierland offers an upscale assisted living experience where residents can enjoy a comfortable lifestyle while receiving personalized care and support in a vibrant community setting.

    Videos

    Nearby Places of Interest

    Restaurants

    • The Cheesecake Factory (0.3 miles)
    • Mastro's Ocean Club (0.4 miles)
    • Cooper's Hawk Winery & Restaurants (0.6 miles)
    • In-N-Out Burger (0.6 miles)
    • Black Bear Diner Scottsdale (0.7 miles)
    • Persian Room (0.8 miles)
    • Cold Beers & Cheeseburgers (0.8 miles)

    Cafes

    • Starbucks (0.4 miles)
    • Dutch Bros Coffee (1.7 miles)
    • Butters Pancakes & Cafe (1.8 miles)
    • Panera Bread (2.1 miles)
    • Starbucks (2.2 miles)
    • Dutch Bros Coffee (3.2 miles)
    • Starbucks (4.4 miles)

    Parks

    • Kierland Park (0.5 miles)
    • Desert Horizon Park (2 miles)
    • Thompson Peak Park (2.8 miles)

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • Walgreens (0.9 miles)
    • Walgreens (3 miles)
    • CVS Pharmacy (3 miles)
    • Walgreens (3.1 miles)
    • Fry's Pharmacy (3.1 miles)
    • Walgreens (3.3 miles)

    Transportation

    • Scottsdale Municipal Airport (SDL) (0.9 miles)
    • Enterprise Rent-A-Car (1.1 miles)

    Places of Worship

    • Impact Church (1.1 miles)
    • St Bernadette Catholic Church (1.4 miles)
    • New Vision Center for Spiritual Living (3.2 miles)
    • Shepherd of the Desert Lutheran Church (4.4 miles)

    Physicians

    • Desert Center For Allergy (1.6 miles)
    • Associated Retina Consultants (1.9 miles)
    • Dr Bruce Lachot and Dr Kent C. Loo, DDS (1.9 miles)
    • Albert Andres, MD (1.9 miles)
    • Arizona Asthma & Allergy Institute (2.1 miles)
    • Phoenix Campus Mayo Specialty Building (2.6 miles)
    • Arizona Allergy Associates (2.6 miles)

    Theaters

    • Harkins Theatres Scottsdale (2 miles)
    • AMC DINE-IN Desert Ridge 18 (4 miles)

    Hospitals

    • Mayo Clinic (2.6 miles)
    • Piper Surgery Center (4.1 miles)

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