ComForcare Senior Services

Pros

• The company has provided exceptional care.
• The staff is very professional, understanding, highly skilled and knowledgeable.
• The staff are very caring and give families peace of mind.
• They provide qualified caregivers who are willing to help in any way.
• The caregivers are responsible, kind and caring, and the client has grown attached to them.
• The admin staff is responsive and does everything they can to accommodate requests.
• There is complete trust in ComForCare and they would recommend them to others.
• The entire team is kind, flexible, responsive and accommodating.
• Kristen is dedicated to ensuring clients get the best care possible.
• ComForCare treats clients like family throughout the experience.
• They take suggestions, preferences and concerns into consideration and find the perfect caregiver fit.
• It is a relief that loved ones are happy, comfortable and well taken care of in a familiar home setting.

Cons

• They would give zero stars if they could.
• They described the company as an absolute nightmare from start to finish.
• The office staff were hateful and the caregivers inexperienced.
• The wound care was mishandled, with staff refusing to touch the wound and leaving it untreated.
• The reviewer noted their mother went four days without medication due to the service.
• They were told that perhaps the mother should go into assisted living, which was described as unprofessional.
• They felt the company was incompetent and should not be used by anyone.
• They reported caregivers sometimes did not show up or arrived inconsistently, causing issues.

Review

Across a wide range of personal experiences, ComForCare Home Care is described as a steadfast source of support and peace of mind for families navigating illness and aging loved ones. The stories emphasize not only the practical help with daily tasks and medical reminders but also the emotional reassurance that comes from caring, capable professionals who show up consistently. Many accounts highlight the sense that quality home care can restore a sense of normalcy and relief at a time when families feel overwhelmed, with one account noting that the staff are "professional, understanding, highly skilled and knowledgeable," and that their care brings families genuine peace of mind.

Central to the positive experiences is the character of the caregivers themselves. Reviews repeatedly describe the team as compassionate, patient, and deeply committed to doing right by their clients. Caregivers are portrayed as more than workers - they become trusted companions and even friends to clients, particularly those living with dementia or Alzheimer's. One family spoke of caregivers as "my dad's best friends," underscoring how meaningful relationships formed in the home can support not only physical well-being but emotional health as well. Clients are described as feeling respected and cherished, with caregivers offering steadfast kindness, reliability, and a readiness to go "above and beyond" what might be expected.

Effective leadership and responsive administration consistently surface as another pillar of these experiences. Care managers - especially Kristin and Kristen in Scottsdale - are frequently named for their dedication, accessibility, and proactive communication with families. Reviewers commend managers who "stay in touch," adjust care plans as needs evolve, and make families feel heard. The administrative side is praised for its responsiveness and willingness to accommodate preferences, with families noting that care plans are thoughtfully tailored to fit the specific needs of their loved ones. The sense is that a good care team combines skilled caregiving with a well-coordinated support system behind the scenes.

Several reviews highlight the benefits of home-based care, especially for those with dementia or ongoing medical needs. The ability to receive care in a familiar environment is repeatedly described as a blessing - home becomes a place of comfort rather than a hospital or facility setting. Reviews celebrate the approach of aligning care with each person's routines and preferences, and they describe the process of finding compatible caregivers as a relief that enables families to rest easier. In some accounts, families even travel from out of state, yet feel confident that their loved one is in capable hands because the team explains each step of the process, maintains clear communication, and provides a personal touch that makes navigating care feel manageable from afar.

The strength of these testimonials is also evident in specific contexts where the team supports clients in assisted living settings or during transitions from hospital or SNF stays back home. References to caring for loved ones at facilities like Tuscany at McCormick Ranch illustrate that the same commitment to compassionate, professional service translates across settings. Families emphasize how the team's empathy and reliability extend beyond generic services to encompass the nuanced needs of each client, including the delicate balance of independence and safety that accompanies aging or serious illness.

Despite the many glowing accounts, one review presents a stark contrast that serves as a cautionary note. This account describes a troubling sequence of events around medication management and care coordination. The writer alleges that pills went missing from their mother's med box for several days, that wound care was not performed as required, and that communication gaps and scheduling inconsistencies left the family feeling unsupported. The reviewer recounts tense interactions with the business side, citing dissatisfaction with Steve and what they perceived as a lack of accountability, as well as frustration with Nicole, the coordinator. They describe a situation so problematic that they would have given zero stars if possible, stressing that the experience was a nightmare from start to finish and that trust in the company was severely compromised. This perspective underscores the reality that, in home care, reliable documentation, consistent follow-through, and proactive communication are essential to sustaining trust.

Taken together, the collection of experiences paints a vivid portrait of a company that most families find to be a beacon of support, compassion, and dependable care in the home. The overwhelming consensus focuses on high-caliber staff, diligent management, and a thoughtful, personalized approach that helps clients remain safely at home with dignity and comfort. At the same time, the isolated negative review reminds prospective clients to engage in careful due diligence: verify care plans in writing, confirm medication and wound-care protocols, establish clear communication channels, and check references. With thoughtful planning and open lines of communication, families can position themselves to experience the strong, compassionate care that many have praised while being prepared to address issues swiftly should they arise.

This area of Scottsdale, Arizona offers a variety of amenities and services that would be beneficial for senior living. With multiple cafes, restaurants, and pharmacies within close proximity, residents can easily access daily essentials and enjoy dining out options. Additionally, there are places of worship nearby for spiritual fulfillment and parks for outdoor recreation. The presence of reputable physicians and hospitals in the area ensures quality healthcare facilities are readily available. For entertainment, there are theaters just a short drive away. Overall, this part of Scottsdale provides convenience and accessibility for seniors looking to enjoy a comfortable and fulfilling lifestyle.

Cafes

• Starbucks (0.3 miles)
• Butters Pancakes & Cafe (1.4 miles)
• Dutch Bros Coffee (1.5 miles)
• Panera Bread (1.7 miles)
• Starbucks (2 miles)
• Dutch Bros Coffee (3.8 miles)
• Dutch Bros Coffee (4.2 miles)

Transportation

• Scottsdale Municipal Airport (SDL) (0.3 miles)
• Enterprise Rent-A-Car (1.2 miles)

Restaurants

• Volanti Restaurant & Lounge (0.4 miles)
• The Cheesecake Factory (0.4 miles)
• Mastro's Ocean Club (0.5 miles)
• SugarJam (1 miles)
• In-N-Out Burger (1.1 miles)
• Cooper's Hawk Winery & Restaurants (1.1 miles)
• Black Bear Diner Scottsdale (1.3 miles)

Places of Worship

• Impact Church (0.5 miles)
• St Bernadette Catholic Church (1.9 miles)
• Shepherd of the Desert Lutheran Church (3.8 miles)
• New Vision Center for Spiritual Living (3.8 miles)

Parks

• Kierland Park (1.2 miles)
• Desert Horizon Park (2.4 miles)
• Thompson Peak Park (3.3 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.3 miles)

Physicians

• Associated Retina Consultants (1.4 miles)
• Arizona Asthma & Allergy Institute (1.6 miles)
• Arizona Allergy Associates (1.9 miles)
• Albert Andres, MD (2 miles)
• Dr Bruce Lachot and Dr Kent C. Loo, DDS (2 miles)
• Desert Center For Allergy (2.2 miles)
• Scottsdale Endocrinology (2.4 miles)

Theaters

• Harkins Theatres Scottsdale (2.6 miles)
• AMC DINE-IN Desert Ridge 18 (4.7 miles)

Hospitals

• Mayo Clinic (3.2 miles)
• Piper Surgery Center (3.4 miles)