3500 N Hayden Rd #901, Scottsdale, AZ 85251
To contact a resident: (602) 565-6250
For more information about senior living options: (866) 208-4318
Overall Review of Always There Home Care
Pros
They are the best live-in care home for all. - They take care of all people with love and care.
- They go above and beyond.
- They take the stress off their clients' shoulders and treat them like family.
- The staff is wonderful and the owner is very hands-on; they take their job seriously and love their clients like a tight-knit family.
- The prices are wonderful given the crisis.
- They would recommend them to any family needing care.
Cons
The establishment is very unprofessional and does not pay its workers.- They are scammers who issue checks that are being returned by the bank.
- The workers have not been paid since July.
- The owner is cold-hearted with no regard for workers’ lives, effectively robbing them.
- Checks are bouncing and workers are being fined.
Review
Always There Home Care in Scottsdale is best suited for families seeking a warm, live-in care option where residents are treated like family and where care comes with the owner’s hands-on involvement and around-the-clock staff presence. This community excels for those who want emotional support, daily continuity, and a home-like environment that eases the caregiver burden. It is especially appealing to families who value a tight-knit, flexible approach, where staff turnover is less apparent and caregivers feel personally connected to their clients.
That said, alternatives should be considered for families with a high priority on financial governance and formal HR processes. A serious red flag appears in one former employee’s account alleging nonpayment for work, bounced checks, and unprofessional behavior by the owner. While multiple praise-filled reviews exist, this claim highlights a potential risk in payroll reliability and administrative discipline that cannot be ignored when planning long-term care financing and continuity of staff for a loved one.
On the positive side, the strongest selling points are the emotional and practical benefits. Residents are said to be cared for with love and genuine attention, with staff described as wonderful and the owner directly involved in daily operations. The environment is portrayed as a tight-knit family where care comes with a personal touch, not a distant, corporate routine. For families who need ease, reduced decision-making stress, and a caregiver team that feels like an extension of home, these qualities translate into tangible daily comfort and stability for a loved one.
The potential cons, however, revolve around the payroll and trust concerns raised by the single negative account. If the payroll issue is real and ongoing, it can undermine staff morale, reliability, and the continuity of care, the very elements that make a home-like setting work. The reports of bounced checks and financial disarray suggest a fragility in operations that could ripple into vacant shifts, inconsistent routines, or delayed care at critical moments. For families prioritizing predictability and rigorous financial oversight, these are not minor caveats.
To weigh the decision, the pros offer meaningful offset for those who prioritize companionship, immediacy of support, and a low-stress care transition. The 24/7 availability and the owner’s hands-on leadership can create a sense of security that a purely agency-based model may not deliver. Yet the financial and operational concerns cannot be dismissed; they undermine the very assurances that families rely on in long-term care planning. Prospective clients should insist on current, transparent payroll practices, concrete contracts, and third-party verification of financial stability before committing.
In the end, Always There Home Care presents a compelling option for families seeking a home-centered, responsive live-in experience where care feels personal and intimately managed. It is a strong fit for those who place emotional well-being, continuity, and direct access to leadership at the top of their criteria. However, families with stringent expectations around payroll reliability, formalized processes, and documented financial governance may want to explore alternatives or demand substantial assurances first. A prudent path is to visit for a thorough tour, request to meet current staff, and obtain recent references plus a clear written plan detailing payroll, vendor relationships, and dispute resolution.
Phoenix Sky Harbor International (7 miles away)
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
Nurturing Our Elders: Linda's Journey of Supporting Her Mother
A Comprehensive Exploration of Common Misunderstandings about Powers of Attorney