Highgate at Prescott Lakes
SaveInterior
Decor
Living Room
Building
Bedroom
Landscaping
Dining Table
1600 Petroglyph Pointe Drive, Prescott, AZ 86301
For more information about senior living options: (844) 490-3973
The staff are warm, kind, and genuinely care for residents, making Highgate feel like home. Isabelle (the director) and the care team are attentive, communicative, and routinely update families about their loved ones. The facility is spotless, well-maintained, and inviting, with comfortable common areas and even a movie theater. The Cottage memory care unit provides compassionate, personalized care with strong safety protocols. Residents stay active and connected through frequent activities, social events, and outings. The dining program is praised for delicious meals and servers who anticipate residents' needs. Families report peace of mind knowing their loved ones are safe, well cared for, and supported. The community is described as a close-knit "One Big Family," welcoming and pet-friendly.
One reviewer described Highgate's memory-care side as a prison, implying residents are treated like inmates. Several reviewers say the quality of care has diminished over the last 2?3 years due to high staff turnover and budget cuts. The Cottage rooms are described as small with limited views. Multiple reviews report long wait times and insufficient caregiver staffing. Billing issues include overcharges and confusing auto-pay procedures, with staff unable to resolve them. Administration is criticized for inconsistent communication and not replying promptly to inquiries. Some reviewers call the dining food subpar or not as varied as expected. One reviewer labeled Highgate as one of the worst and most expensive places to live. There were safety concerns, including a resident fall with a 15-minute wait for help (delayed assistance).Highgate Prescott Lakes is best suited for families seeking a tightly run, dementia-capable community that still feels like home. It works especially well for residents who will benefit from a dedicated memory-care environment (The Cottage) alongside an assisted-living footprint, all within a smaller, more intimate campus. The hallmark is genuine, name-by-name care: staff members who know residents' histories, preferences, and routines, and who keep families in the loop with timely updates. For couples or individuals who want ongoing engagement, structured activities, and a safe but engaging setting, Highgate delivers a coherent, people-centered experience on a picturesque Prescott hill. Those prioritizing low cost, maximal medical acuity on site, or a more expansive campus feel should consider other Prescott-area options.
The strongest positives sit in the day-to-day care culture. Care partners and nursing staff are repeatedly praised for warmth, attentiveness, and consistent kindness, with many families pointing to specific team members who became trusted points of contact. The setting - clean, well-kept, and comfortably staffed - supports a sense of safety and belonging. Residents participate in a robust slate of social activities, outings, and in-house programming that keeps minds engaged and bodies active. Dining, theater amenities, spa services, and accessible outdoor areas contribute to a resort-like ambience while preserving a homey vibe. On balance, the staff's personal approach and the community's emphasis on relationship-building markedly offset many practical drawbacks.
Still, there are persistent operational caveats. Turnover among frontline caregivers and some leadership shifts have, at times, made consistency harder to sustain. Long hold times for help and occasional gaps in attention in the Cottage area have been reported, alongside commentary about staffing levels not always matching demand. Billing and administrative communication are cited as recurring friction points by a portion of families, with some noting overcharges or delayed responses to questions about costs. While many residents thrive, these concerns can erode confidence for families weighing a long-term placement, particularly when financial clarity is essential or when rapid access to staff during a crisis is needed.
The core strengths - personalized care, memory-care expertise, and dependable family communication - help offset the cons by delivering tangible, everyday reliability. The Cottage's emphasis on redirection, calm supervision, and continuity of care is repeatedly highlighted as a major relief to families managing complex dementia needs. The community's smaller scale allows staff to know residents well, tailor activities, and coordinate with families across transitions from independent to assisted to memory care. When administrators or care teams respond promptly and transparently, the overall experience remains deeply reassuring, reinforcing the sense that Highgate can genuinely extend a loved one's quality of life rather than merely supervise it.
This is a place that rewards families who want proactive engagement and a highly supportive social scene. The combination of attentive memory-care leadership, regular outings (concerts, botanical trips, community events), and opportunities for gender- and age-mixed interaction creates meaningful daily purpose for residents. The price can be a consideration, but several reviews note that care levels are commensurate with the services provided and that costs scale with the level of care needed. Prospective residents should verify current pricing, what is included in base rent, and how any level changes affect monthly statements. In other words, the best fit emerges for families seeking a holistic approach to aging with dementia-forward programming, rather than a bare-bones, budget-heavy option.
Practical next steps for families evaluating Highgate: schedule a face-to-face tour focused on the Cottage and the Assisted Living floors, and ask to meet current residents and family members to gauge day-to-day rhythm and staffing consistency. Probe about recent changes in administration or care leadership, and request a concrete explanation of billing practices, including any automatic adjustments when moving between levels of care. Confirm transportation availability beyond what's advertised, and examine the meal plan for variety, texture, and dietary accommodations. If memory care is a near-term need, insist on witnessing care routines, redirection strategies, and how staff respond during high-need moments. With thoughtful due diligence, Highgate Prescott Lakes can be the right, confident choice for families prioritizing compassionate dementia care, strong community ties, and a warm, engaging living environment.
97 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.
Detached homesDetached homes are important for seniors because they provide independence and privacy, allowing them to maintain a sense of autonomy in their living space. Additionally, detached homes often offer more space for hobbies and activities, as well as outdoor areas for gardening or relaxation. This can contribute to a better quality of life and overall well-being for seniors. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Highgate at Prescott Lakes is an assisted living community located in the beautiful city of Prescott, AZ. We offer a variety of housing options to suit different preferences and needs, including 2-bedroom apartments, detached homes, and studio apartments. Our community provides memory care and respite care services to ensure that every resident receives the appropriate level of support.
At Highgate at Prescott Lakes, we prioritize the well-being and comfort of our residents. Our extensive list of amenities includes an on-site beautician and beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room with restaurant-style meals, a fitness room, a fully furnished living space, a gaming room, a garden, housekeeping services, kitchenettes in each unit, laundry facilities, outdoor spaces for relaxation or socializing, party spaces for gatherings or events, private bathrooms for each resident's convenience and privacy,
We understand the importance of staying connected to family and friends in today's digital age. For this reason, we provide Wi-Fi/high-speed internet access throughout the community to keep our residents connected.
Our dedicated staff members are available 24/7 to ensure the safety and well-being of our residents. We have a 24-hour call system in place as well as around-the-clock supervision. Our care services include assistance with activities of daily living such as bathing and dressing,
Medication management is provided to ensure that residents receive their prescribed medications correctly and on time. We also offer specialized memory care programming for those with cognitive impairments.
Highgate at Prescott Lakes offers various dining options to accommodate special dietary restrictions. Our chef-prepared meals are served in a restaurant-style dining room where residents can enjoy delicious and nutritious food.
To keep our residents engaged and entertained, we organize a wide range of activities including community-sponsored events, fitness programs and classes to promote physical health, planned day trips to explore nearby attractions, religious services for spiritual fulfillment, resident-run activities to encourage social interaction and creativity, and a schedule of daily activities to ensure a vibrant and engaging lifestyle.
Our convenient location provides easy access to essential amenities such as cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals.
At Highgate at Prescott Lakes, we strive to create a supportive and vibrant community where residents can live comfortably and enjoy their golden years surrounded by friends and dedicated staff.
Highgate at Prescott Lakes offers 1-bedroom apartments, 2-bedroom apartments, Detached homes, and Studio apartments.
Highgate at Prescott Lakes is located at 1600 Petroglyph Pointe Drive, Prescott, AZ 86301 in Yavapai County, Arizona
Highgate at Prescott Lakes offers 24-hour supervision, ensuring residents are continuously monitored and supported, which is crucial for safety and peace of mind. The assistance with activities of daily living, including bathing, dressing, and transfers, helps maintain dignity while addressing the specific needs of those with cognitive impairments. Meal preparation and service cater to nutritional requirements while promoting social engagement during dining experiences. Medication management ensures that residents receive their medications appropriately, minimizing risks associated with memory loss. The mental wellness program and specialized memory care programming provide tailored activities designed to stimulate cognitive function and enhance quality of life for individuals in both mild and advanced stages of dementia or Alzheimer's disease. Together, these features create an environment that promotes independence while offering essential support for residents navigating the challenges of memory-related illnesses.
Highgate at Prescott Lakes on seniors.fyi includes 8 photos including images showing interior, landscaping, bedroom, decor, outdoor furniture, fireplace, gazebo, living room, and more.
Rolling Hills Manor
Prescott, AZ
Excellent care and cleanliness in a small, attentive setting.
Welcome Home RAC
Prescott, AZ
Excellent nearby healthcare and dining options.
Welcome Home Residential Adult Care
Prescott, AZ
Small, home-like setting with 24/7 supervision and personalized care, plus diabetes-friendly meals and transportation to appointments.
Willow Wind Residence
Prescott, AZ
Friendly, attentive staff; clean, navigable layout; spacious activity rooms; attractive private rooms; good dining and outdoor spaces; engaging activities.
Mountain View Manor
Prescott, AZ
Some staff attentive with beneficial rehabilitation.
Lincare
Prescott, AZ
Extensive nearby amenities and healthcare options.
Las Fuentes Resort Village
Prescott, AZ
Beautiful grounds, spacious apartments, and a friendly, responsive staff with a strong activities and dining program.
Good Samaritan Society - Prescott Village
Prescott, AZ
Engaging activities with friendly, accommodating staff and comfortable casitas.
Evergreen Village Prescott
Prescott, AZ
Friendly, caring staff in a clean, active community with competitive pricing for the area.
Comprehensive Insights on the Late Stages of Dementia: What to Expect and How to Provide Care
The article discusses the late stages of dementia, detailing the progression from mild to severe impairment and highlighting key characteristics such as profound cognitive decline and dependency in daily activities. It emphasizes care strategies focused on comfort and dignity, the importance of advance directives, and the emotional support needed for family caregivers facing this challenging journey.
Medications Associated with Dementia Risk: A Comprehensive Overview
The article examines the link between certain medications and increased dementia risk, particularly in older adults, emphasizing that long-term or high-dose use of anticholinergics, benzodiazepines, and other drug classes can exacerbate cognitive impairment. It calls for careful medication evaluation and shared decision-making to mitigate these risks while managing treatment efficacy.
Guiding Your Journey: Understanding Power of Attorney for Elderly Parents
The article emphasizes the significance of establishing a power of attorney for elderly parents to enable an agent to make decisions on their behalf regarding health and finances, especially during cognitive or physical decline. It outlines various types of power of attorney, the importance of consulting legal professionals, and the responsibilities and challenges faced by agents, while also discussing alternatives and common misconceptions.
Interior
Decor
Living Room
Building
Bedroom
Landscaping
Dining Table
