Wellsprings Of Phoenix

3008 North 3rd Street, Phoenix, AZ 85012

For more information about senior living options: (844) 490-3973

3.4 from 62 reviews
5 stars
33
4 stars
3
3 stars
2
2 stars
2
1 stars
22

Assisted Living Skilled Nursing Facility

Overall Review of Wellsprings Of Phoenix

Pros

  • pro The staff at Wellsprings were very helpful and willing to assist throughout rehab.
  • pro They took great care of the grandmother in every aspect of her two-week stay, including the food and regular updates from case management.
  • pro The physical and occupational therapy were excellent; the staff were attentive and cheerful; the facility was modern and well maintained.
  • pro The patient received excellent care, with transfer assistance and regular progress updates; the facility is highly recommended.
  • pro The staff were great, and the facility was beautiful.
  • pro The therapy services helped the patient regain independence.
  • pro The facility was clean, the nursing staff was friendly and accommodating to the patient's needs, and the amenities were as advertised; it is highly recommended for rehabilitation.
  • pro The therapy department was excellent, the food was healthy and delicious, and all staff were professional, courteous, and friendly.

Cons

  • pro One reviewer states the facility is severely understaffed, leaving the remaining staff overwhelmed and unable to meet basic care needs.
  • pro Several reviewers report that call bells are ignored and residents wait long periods for help, with medications not administered on time.
  • pro A number of reviews accuse the administration, including the DON and ADON, of incompetence and failing to follow through on promises or return calls.
  • pro Some reviewers describe staff as rude or unkind, with patients treated disrespectfully or neglected.
  • pro There are serious complaints about poor communication and withholding information, especially regarding COVID lockdowns and patient status.
  • pro At least one reviewer alleges identity theft involving a patient and says the staff treated the patient as if they were mentally ill.
  • pro The dining service is criticized for a limited, monotonous menu and lack of appropriate dietary substitutions.
  • pro Discharge planning is described as chaotic, with failure to arrange medical equipment, coordinate with home health, or obtain timely doctor sign-off.
  • pro A reviewer asserts the facility failed to prevent infection, noting residents were exposed to COVID due to negligence.

Review

Wellsprings Of Phoenix is best suited for seniors who need focused rehabilitation after surgery, a fall, or a medical event and who prize a bright, modern setting with serious therapy resources. The strongest case rests with post-acute patients aiming to regain independence through intensive physical and occupational therapy, including options like pool therapy, which many residents describe as a game changer. Families seeking private rooms, on-site dining that can accommodate real food preferences, and a clean, well-maintained environment will find those attributes consistently evident. In short, this community serves as a rehab-forward option where outcomes hinge on active participation in therapy and a responsive therapy staff.

Those evaluating Wellsprings should consider alternatives if constant, predictable medical oversight is non-negotiable. Several reviews flag variability in nursing responsiveness, medication management, and discharge coordination, with some families feeling that medical directions and follow-through were inconsistent. For residents with complex, ongoing medical needs, or for households that require highly reliable doctor access, another facility with a deeper physician presence, steadier call-response, and tighter care-plan adherence may prove more reassuring. Deteriorating communication and staffing gaps can magnify risk for anyone who cannot advocate aggressively for their loved one.

The facility's undeniable strengths - high-quality therapy, a modern campus, and a therapy-first culture - often offset the downsides for many families. Reported therapy teams are knowledgeable, motivated, and dedicated to getting patients back to their ordinary activities, with positive notes about progress, strength gains, and even specialty approaches like lymphedema-focused work. Cleanliness and room quality appear consistently strong, and several accounts highlight meals that are varied, thoughtful, and accommodating to dietary needs. When the therapy plan aligns with a patient's goals, Wellsprings can deliver meaningful improvements that shorten the road home and reduce readmission risk.

Yet, the downsides are frequent enough to require careful risk management. Understaffing translates into slower responses to call lights, delayed or missed medication administration, and limited hands-on attention at key times. Multiple reviews describe inconsistent communication with families and even disjointed discharge planning, sometimes leaving families scrambling to secure medical equipment or home-health referrals. Instances of staff turnover in leadership and sporadic follow-through on promises create an atmosphere where vigilance by families becomes essential, and where the experience can feel unstable rather than steady.

To make the most of a Wellsprings stay, a practical, proactive approach is essential. Request a clear, written care plan with daily therapy targets, and verify who is responsible for med reconciliation and discharge coordination. Establish a direct line of communication to the director of nursing or the case manager, and demand prompt responses to questions about medical orders, equipment needs, and follow-up appointments. Schedule regular updates on progress and advocate for timely PT/OT sessions, especially if attempting a rapid return home. Bring a trusted family contact who can coordinate with social work and help translate therapy gains into a realistic home plan.

Ultimately, Wellsprings Of Phoenix stands out in the Phoenix market as a rehab-focused option that can produce impressive outcomes when therapy remains the clear priority and staffing holds steady. It is a strong fit for families who are prepared to stay engaged, ask pointed questions, and push for timely meds, clear communication, and coordinated discharge planning. For those who require constant physician oversight, seamless administration, and consistently warm, responsive bedside care, considering alternatives with a longer track record of medical integration may be prudent. Tour, ask targeted questions, and map the facility's strengths to the home-life goals that matter most.

Features

Housing

  • 46 resident community capacity 46 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (5 miles away) Phoenix Sky Harbor International (5 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wellsprings Of Phoenix in Phoenix, AZ is a skilled nursing facility that offers comprehensive care services to seniors in a comfortable and welcoming environment. Residents can enjoy a range of amenities including cable or satellite TV, fully furnished accommodations, a beautiful garden, and access to Wi-Fi/high-speed internet.

The dedicated staff at Wellsprings Of Phoenix provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the necessary medical care. Special dietary restrictions are taken into consideration when preparing delicious meals for the residents.

Residents can participate in scheduled daily activities to keep them engaged and entertained. The community is conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

At Wellsprings Of Phoenix, seniors can enjoy a comfortable and enriching lifestyle while receiving the support they need.

Nearby Places of Interest

Restaurants

  • Del Taco (0.2 miles)
  • Kobalt (0.4 miles)
  • George & Dragon Restaurant (1.1 miles)
  • Taco Bell (1.1 miles)
  • McDonald's (1.1 miles)
  • Taco Bell (1.2 miles)
  • McDonald's (1.2 miles)

Transportation

  • Thomas/Central Ave METRO (0.3 miles)
  • METRO McDowell/Central Ave (1.2 miles)
  • Airport Rent-A-Car (3.3 miles)
  • Hertz Rent A Car (3.9 miles)
  • Delta SkyClub (4.8 miles)
  • Terminal 3 (4.8 miles)
  • Phoenix Sky Harbor International Airport (PHX) (4.8 miles)

Physicians

  • Arizona Eye Specialists (0.4 miles)
  • SimonMed Imaging - Phoenix (0.4 miles)
  • Dignity Health Peppertree Family Medicine (0.7 miles)
  • Banner Family Medicine Center (1.5 miles)
  • Phoenix Skin Medical Surgical Group (2 miles)
  • Keystone Natural Family Medicine (2.5 miles)
  • Null (4.8 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.5 miles)

Hospitals

  • St Joseph's Hospital & Med Center: Deguzman Brian J MD (0.5 miles)
  • St Josephs Neurological ICU (0.6 miles)
  • Carl T Hayden VA Medical Center, Recreation Therapy (0.9 miles)
  • Banner – University Medical Center Phoenix (1.4 miles)
  • Maricopa Medical Center (3.1 miles)
  • Arizona State Hospital (3.3 miles)
  • Abrazo Central Campus (3.5 miles)

Cafes

  • Dark Hall Coffee (0.8 miles)
  • Starbucks (1.2 miles)
  • Lux Central (1.3 miles)
  • Fair Trade Cafe (1.7 miles)
  • Lola Coffee (1.7 miles)
  • Futuro (1.7 miles)
  • Songbird Coffee & Tea House (1.8 miles)

Parks

  • Encanto Park (1.4 miles)
  • Margaret T. Hance Park (1.5 miles)
  • Granada Park (3.8 miles)

Places of Worship

  • Roosevelt Community Church (1.7 miles)
  • First United Methodist Church of Phoenix (2.4 miles)
  • Primera Iglesia United Methodist Church (2.9 miles)

Theaters

  • AMC Arizona Center 24 (2 miles)

Frequently Asked Questions

Where is Wellsprings Of Phoenix?

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