602 East Missouri Avenue, Phoenix, AZ 85012
For more information about senior living options: (844) 490-3973
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Vincent PT helped the patient heal after hospitalization; he was professional, precise, and kind. He was patient and had a positive attitude, persisting to find the right exercises despite knee pain. The staff were very supportive during the grandma's care; they are caring and helpful. Tish, the occupational therapist, was exceptional; her calm demeanor and professionalism put the patient at ease. Darryl is kind and highly knowledgeable about the industry, and the team is highly recommended. Bobby Kagan was Rosa's physical therapist; he was on time, professional, and knowledgeable; Rosa is doing great. Michelle (OT) and Steven (PT) were amazing, encouraging, and effective. Mary, the nurse, provided professional, sweet, and personable care. The hospice company is described as the best in the valley, with field and office staff always ready to help. Home Health Nurse Sandy is absolutely amazing and really knows what she's doing.
They report chaotic scheduling with unreturned calls and delays in home health PT visits. They describe the staff as extremely unprofessional, especially in referrals and weekend communication. They claim the company prioritizes selling merchandise over providing meaningful patient care, resulting in little actual help. They recount neglectful care, including missed medication administration and delayed nursing assistance, causing safety concerns. They warn others to avoid the company and seek alternative providers. They note Medicare/Optum-only policy and cash not accepted, implying restricted access.People sharing their experiences with home health and hospice services paint a wide-ranging picture: moments of exceptional care and professionalism alongside frustrating lapses in scheduling, communication, and coordination. A number of reviewers mention Medicare-related planning and plan limitations, including remarks about the AARP Advantage Medicare Plan and references to providers that will or won't work with certain plans. Taken together, the comments underscore how much depends on the particular agency, the staff on a given visit, and how clearly needs and expectations are communicated between patients, families, doctors, and the care teams.
One of the most positive threads runs through stories of physical therapy that truly helped people regain mobility and strength. Vincent, a physical therapist, is highlighted for his professionalism, precision, and kindness. After a hospitalization for cellulitis in the leg, he personalized exercises to improve strength and mobility, patiently working through knee pain and never giving up on finding the right approach. His follow-through was admired, with a clear impact on walking and independence that the patient and their family deeply appreciated.
Equally strong are the testimonials about hospice and the broader care team's support for families during difficult times. Several reviews commend the staff for being caring, supportive, and responsive as families navigate the complexities of hospice care. Gratitude is expressed for the emotional and practical assistance provided by field and office teams alike, with families noting that the people who worked with their loved ones helped them feel heard, respected, and supported through challenging moments.
Another standout positive experience centers on Assisted Home Health & Hospice and a particular occupational therapist. After back surgery, a patient described receiving home health from a company whose three staff members were all capable, but Tish in occupational therapy made a special impact. Her calm demeanor, clear explanations of how to move safely, and careful observation to correct movements helped the patient feel at ease and significantly aided recovery. The praise centered on Tish's professionalism and the meaningful difference her guidance made in the patient's daily functioning.
However, not all experiences were smooth, and several accounts emphasize frustrations with process and communication. One reviewer described an extremely unprofessional team regarding care setup, with calls at odd hours including weekends and pushback on referrals. They were told to obtain a brand-new referral on Monday after Friday's discussion, and the experience culminated in a strong recommendation to look elsewhere. The reviewer also noted Medicare and Optum are the payers, and that cash payments were not accepted, underscoring how payer requirements can complicate access to home health services.
There are also vivid cautions about companies that prioritized product merchandise over genuine care. In a strongly negative account, a family described persistent merchandising - diapers, chux, lotions, soaps, beds, walkers, and other supplies - while actual hands-on help was scarce. The family recounted multiple delays in assistance with medications and basic patient care, including a period when a patient was left wet and dirty for more than ten hours. The critique accused the company of prioritizing revenue over patient well-being and emphasized the importance of asking many questions before choosing a provider.
Amid the mixed experiences, some reviewers highlight the value of connecting with a dedicated liaison or business developer. Darryl, described as a kind and knowledgeable partner at Assisted Cares, is praised for being approachable and well-informed about the industry. The suggestion to reach out to Darryl and his team if care for a loved one is needed reflects a belief that a proactive, well-informed contact can guide families to more suitable arrangements.
Administrative hurdles also emerge in the narratives, with multiple references to referrals getting lost or delayed, and to the difficulty of accessing services after referrals are sent. One reviewer recounts repeatedly having to confirm that a referral had been received, only to find out it wasn't usable or affordable, and lamented the casual way the other party seemed to handle the situation. The recurring themes include a need for clearer communication, reliable intake processes, and more transparent information about what plans and payment options will actually cover.
On the brighter side, there are standout individual caregivers who consistently earned praise. Bobby Kagan, a physical therapist for a family member, was repeatedly commended for punctuality, professionalism, and effectiveness. Rosa's progress was attributed, in part, to his careful and demanding but supportive approach. Other caregivers - Michelle (OT) and Steven (PT) - were described as amazing, encouraging, and capable, providing practical ideas and boosting both physical recovery and mood. Nurses, too, received frequent commendations: Mary, noted for her kindness and professional care, and a home health nurse who addressed wounds with skill, were highlighted as trustworthy and compassionate.
In summary, the collection of experiences presents a mosaic of outcomes that families can encounter with home health and hospice services. Some patients benefited from highly skilled therapists, attentive nurses, and compassionate hospice teams who helped them regain function, recover from surgery, or navigate the end of life with dignity. Others faced frustrations around scheduling, referral logistics, and inconsistent care coordination, with some accounts describing inadequate care or a perceived emphasis on product provision over actual hands-on help. The common thread across these stories is the critical importance of professional, patient-centered communication, reliable scheduling, and a careful selection process - asking questions, verifying referrals, and aligning care plans with both medical needs and payer requirements - to ensure that a loved one receives the best possible support.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Phoenix, AZ, the Person To Person Assisted Living Care Home provides high-quality board and care services in a comfortable and supportive environment. Our fully furnished facility offers a range of amenities to enhance the daily living experience of our residents, including a spacious dining room where delicious meals are prepared and served.
At our care home, we prioritize the well-being and convenience of our residents. With housekeeping services provided, residents can enjoy a clean and tidy living environment without any worries. Move-in coordination is also available to ensure a smooth transition for new residents. Additionally, our outdoor space allows residents to enjoy fresh air and nature.
We understand the importance of connectivity in today's world, which is why we offer both telephone access and Wi-Fi/high-speed internet for our residents' convenience.
Our dedicated staff members are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with health care providers to ensure that all medical needs are met. For individuals with specific dietary requirements or diabetes management needs, we provide specialized meal preparation and service. Medication management is also available to ensure that medications are taken correctly as prescribed.
Transportation arrangements are made for medical purposes as well as transportation to doctors' appointments. Residents can rest assured knowing that they have easy access to various establishments nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
To promote an active lifestyle and social engagement amongst our residents, we offer scheduled daily activities within our community. This creates opportunities for meaningful interactions while keeping residents entertained and mentally stimulated.
The Person To Person Assisted Living Care Home is committed to providing a safe and caring environment where seniors can receive personalized assistance tailored to their individual needs. We strive to create a warm community atmosphere where residents can thrive physically, emotionally, socially, and intellectually while enjoying nearby amenities for added convenience.
Person To Person Assisted Living Care Home is located at 602 East Missouri Avenue, Phoenix, AZ 85012 in Maricopa County, Arizona
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
