Our Parents Home Care II in Phoenix, AZ

Information last verified:

3313 West Topeka Drive, Phoenix, AZ 85027

For more information about senior living options: (844) 490-3973

4.3 from 41 reviews
5 stars
31
4 stars
3
3 stars
0
2 stars
1
1 stars
6

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Top 5% Senior Living Community in 2018Top 5% Senior Living Community in 2019

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Overall Review of Our Parents Home Care II

Pros

  • pro The staff are always very friendly and the residents are lovely.
  • pro OPH cares about the residents and is always willing to hear feedback.
  • pro OPH serves delicious and nutritious meals at breakfast, lunch, and dinner.
  • pro Chef Ren and his team prepare scrumptious meals, with a wide variety on the a la carte menu.
  • pro The staff communicate well with families and keep them well informed.
  • pro OPH provides an excellent supportive living environment with great staff.
  • pro Daily exercise classes and a range of activities, including musical events, keep residents engaged.
  • pro There is always a nurse on call, ensuring medical support is readily available.
  • pro OPH is a clean, safe, and friendly place to live.
  • pro The overall atmosphere at OPH is welcoming and home-like, with kind and caring staff.

Cons

  • pro There were bumps in the beginning since everything was new to her.
  • pro Prior to moving in, she was losing weight, eating very little, and appeared to be lonely and depressed.
  • pro The management’s continued subpar treatment to set up features outlined in the lease remained unresolved after five weeks.
  • pro The experience was described as very petrifying.
  • pro One reviewer received a $100 parking ticket for being 15 minutes late, and there was no parking to visit loved ones.
  • pro Parking arrangements were criticized, noting that Synagogue parking is always empty and something could be worked out for parking.

Review

This community is best suited for active seniors who want a lively, neighborly setting with consistently strong meal service, approachable staff, and a clear social calendar. The combination of chef-driven dining, daily recreation classes, music and other events, plus on-site nursing support, makes it an especially good fit for residents who value companionship, routine, and easy access to amenities in a downtown Phoenix setting. Families who want transparent, ongoing communication with the care team while remaining engaged in their loved one’s day-to-day life will find this environment comforting and familiar. The 14th-floor gathering spaces with city views, paired with an adjacent sheltered patio and nearby shops, create a backdrop where independence feels supported rather than sacrificed.

Those considering alternatives are wise to probe the edge cases where this community may not meet every need. If a resident or family requires strict lease-term transparency, or anticipates frequent, concrete progress on specific promised features, this setting can feel uncertain in the short term. A handful of experiences highlighted delays in implementing features outlined in the lease, suggesting that while the staff members excel in day-to-day warmth and responsiveness, some administrative commitments can lag. Parking logistics also surface as a practical friction point for visitors and family members who want unfettered access during peak times. For families that prioritize 24/7 clinical oversight on-site, or a memory-care environment designed specifically around dementia capabilities, alternatives with a tighter, more medically oriented framework may be a better fit.

On balance, the primary advantages here do a lot of heavy lifting against the notable drawbacks. The staff consistently comes through as friendly, attentive, and genuinely invested in residents’ well-being. The kitchen earns repeated praise for its delicious, nutritious meals and wide menu options, with the chef and culinary team taking visible pride in ensuring variety and quality at every meal. The social fabric is equally compelling: daily exercise classes, musical events, and other activities create meaningful engagement, while the on-site nurse on call provides a reassuring layer of medical accessibility. Residents routinely echo that the environment feels welcoming and “home-like,” with staff who know residents by name and treat visitors with courtesy. The combination of strong interpersonal care and robust activity programming is a powerful offset to the less consistent promises on paper and the occasional parking hassle.

Yet the most meaningful caveats center on management responsiveness and logistical friction. A recurring theme is that some lease promises or feature setups were not promptly realized, leaving families with a sense that administrative follow-through trails behind the everyday compassion shown by the front-line staff. Parking constraints, whether for visitors or for those attempting to pop in during busy periods, emerge as a practical irritant that can complicate caregiving coordination and family involvement. Additionally, prospective residents often want a clearer view of apartment layouts and a precise, itemized cost breakdown for a one-bedroom unit before committing. These concerns aren’t about safety or warmth; they’re about clarity, predictability, and ease of access when coordinating care with a loved one living on-site.

When weighing the positives against the drawbacks, the scale tips toward decisive, action-oriented care. For families prioritizing social vitality, culinary quality, and visible staff warmth, this community offers substantial value. The on-site nurse presence and reliable weekly transportation to shopping centers reduce caregiver burden and support independence, while the rich calendar of activities sustains mood, fitness, and social connectedness. The living environment, an attractively designed space with accessible common areas, strong resident camaraderie, and staff who are receptive to feedback, creates a foundation where daily life feels manageable and engaging. In short, for families seeking a practical blend of nourishment, companionship, and responsive care, the positives materially outweigh the vulnerabilities.

The practical path for families evaluating this community is clear. Schedule an in-depth tour and push for explicit, written confirmations on every promised feature, with a detailed cost breakdown for a one-bedroom apartment. Verify parking arrangements for visitors, and request a concrete plan for how and when any lease-related commitments will be implemented, including a timeline and accountable parties. Meet directly with the Director of Care and the Maintenance Manager to gauge consistency and responsiveness beyond the front desk impressions. Confirm the frequency and format of family updates, and ask how medical needs are escalated if a resident’s condition changes. Finally, compare with alternatives that emphasize stricter transparency or different care emphases, memory-care options, smaller home-like settings, or facilities that house more comprehensive on-site medical staffing, so that a decision rests on a comprehensive view of both living experience and operational reliability.

In the end, this community serves a clearly defined cohort: seniors who want an energetic, socially rich environment supported by excellent meals, strong staff interaction, and convenient on-site amenities. For families that prize warmth, accessibility, and ongoing family-staff communication, the upsides are tangible and persuasive. Those who cannot tolerate ambiguity around lease promises, costs, or parking logistics should scrutinize those areas closely and compare with alternatives that foreground clarity and administrative reliability. With careful vetting and direct conversations about expectations, this community can be a remarkably strong match for a loved one seeking an active, connected, and well-supported daily life.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (17 miles away) Phoenix Sky Harbor International (17 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Our Parents Home Care II is an assisted living community located in Phoenix, AZ. We offer board and care home services, providing a comfortable and supportive environment for seniors in need of assistance with daily activities.

Our community features a dining room where residents can enjoy delicious meals prepared by our skilled staff. The facility is fully furnished, ensuring that each resident has a cozy and welcoming space to call their own. Additionally, we have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.

At Our Parents Home Care II, we understand the importance of maintaining a clean and organized living space. That's why we provide housekeeping services to ensure that the community remains neat and tidy at all times.

We also offer move-in coordination services to help new residents seamlessly transition into our community. From setting up utilities to arranging moving logistics, we handle all the necessary details so our residents can focus on settling in comfortably.

For those in need of communication options, we provide telephone and Wi-Fi/high-speed internet access throughout the community. This allows residents to stay connected with their loved ones and stay engaged with online activities if desired.

In terms of care services, we offer assistance with bathing, dressing, transfers, and other activities of daily living. Our dedicated staff work closely with health care providers to coordinate medical needs for each resident. We are also experienced in managing diabetes diets and offering special dietary restrictions as required.

Transportation is an important aspect of our care services as well. We arrange transportation for medical appointments ensuring that our residents have easy access to necessary healthcare providers.

Residents at Our Parents Home Care II can also participate in scheduled daily activities designed to promote socialization and engagement within the community.

Furthermore, our location offers numerous amenities nearby for convenience and entertainment purposes. There are cafes, parks, pharmacies, physicians' offices restaurants places of worship and theaters all within close proximity.

At Our Parents Home Care II, we strive to create a caring and supportive environment for our residents. With our range of services and amenities, we aim to provide a comfortable and enjoyable living experience for seniors in Phoenix, AZ.

Nearby Places of Interest

Physicians

  • ABC Children's Eye Specialists (0.3 miles)
  • Pulmonary Associates P (1 miles)
  • The CORE Institute - North Phoenix (1.2 miles)
  • West Valley Ear Nose & Throat (1.5 miles)
  • Quail Run (1.6 miles)
  • Agave Pediatrics (1.6 miles)
  • Acacia Internal Medicine (1.9 miles)

Restaurants

  • McDonald's (0.4 miles)
  • Burger King (0.6 miles)
  • Chili's Grill & Bar (0.7 miles)
  • Chick-Fil-A (0.7 miles)
  • In-N-Out Burger (0.9 miles)
  • Jack In The Box (0.9 miles)
  • Valle Luna (1.3 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2.2 miles)
  • Walmart Pharmacy (2.4 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.5 miles)

Theaters

  • AMC Deer Valley 30 (0.6 miles)
  • AMC Arrowhead 14 (5.5 miles)

Cafes

  • Starbucks (1.1 miles)
  • Starbucks (1.4 miles)
  • Starbucks (1.6 miles)
  • The Human Bean (1.9 miles)
  • Starbucks (3.2 miles)
  • Dutch Bros Coffee (3.3 miles)
  • Panera Bread (3.9 miles)

Parks

  • Conocido Park (1.9 miles)
  • Paseo Highlands Park (2.5 miles)
  • Foothills Park (3 miles)
  • Moon Valley Park (3.7 miles)
  • Thunderbird Park (3.9 miles)
  • Mountain Ridge Park (4.6 miles)
  • Green Belt (4.7 miles)

Places of Worship

  • Pure Heart Christian Fellowship (3.3 miles)
  • Phoenix Arizona Temple (3.6 miles)
  • St Thomas More Parish (3.6 miles)
  • CCV Childrens Building (5.6 miles)
  • Christ's Church of the Valley (5.6 miles)
  • The Church At Arrowhead (5.7 miles)

Frequently Asked Questions

Where is Our Parents Home Care II?

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