North Mountain Medical And Rehabilitation Center in Lake Havasu, AZ
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Information last verified:
9155 North Third Street, Lake Havasu, AZ 85020
For more information about senior living options: (844) 490-3973
Jennie is an excellent, hardworking professional who is always friendly. The facility educates employees with the training needed to assist patients. The staff feel like family and provide a supportive environment. The staff are friendly and work well with patients, helping them excel in their care. Nurses are friendly and informative. The staff are great and consistently ready to help. The team cared for my mom exceptionally well, with caring nurses, techs, and doctors. The facility is beautiful, clean, and smells wonderful, with friendly staff at every touchpoint. The respiratory program cannot be matched anywhere else. The therapy department consists of well-rounded individuals who truly care about patients’ well-being.
One reviewer claimed a family member was neglected and left unattended for hours, contributing to a rapid decline. The facility was described as dirty and poorly maintained, with peeling flooring, bad smells, and dirty rooms. Call buttons were often ignored or took a long time to be answered due to understaffing. Care was alleged to be unorganized and inconsistent, with staff giving conflicting information. There were reports of residents left in soiled briefs and not bathed regularly. Reviewers described medical mistakes or mismanagement, such as mishandling feeding tubes and delays in medications. Infection control issues were raised, including an alleged scabies outbreak and poor reporting. Several reviewers argued the facility should be shut down due to neglect and mistreatment.North Mountain Medical And Rehabilitation Center in Lake Havasu, AZ is best suited for families seeking aggressive, medically oriented rehabilitation, particularly for residents with complex respiratory needs or those who may require ongoing therapy with a strong medical team. The facility’s strongest appeal lies in its depth of therapy services and medical oversight, respiratory therapists, nurses, and therapists who can push toward meaningful mobility and medical stabilization. It is less appropriate for families prioritizing long-term custodial care with consistently pristine cleanliness, instant call-light responses, and uniformly high staffing reliability. In other words, this community earns its reputation most convincingly as a rehab-focused option for medically challenging cases rather than as a transition home for residents needing steady, low-frustration day-to-day care.
With that in mind, certain families should explicitly consider alternatives. Those requiring predictable daily staffing and near-immediate assistance, especially at night, may find the experience here inconsistent. Reports of long call-light delays, uneven English-speaking ability among staff, and episodic communication breakdowns create real risk for relatives who depend on timely updates and continuous attentiveness. Cleanliness and odor concerns persist in a portion of feedback, and several accounts describe disorganized discharge processes or gaps in medication management. For loved ones who do not need intensive rehab or who require a consistently calm, well-staffed custodial environment, other skilled nursing facilities with documented staffing ratios, transparent governance, and steadier day-to-day operations may deliver more predictable peace of mind. Families with prior negative experiences in similar settings should proceed with heightened due diligence, and those with non-negotiable cleanliness and safety expectations should scrutinize tours and recent audit results before deciding.
The strongest pros at North Mountain offset some of the notable drawbacks when the goal is active rehabilitation. The facility consistently draws praise for its robust therapy ecosystem, physical, occupational, and speech therapy teams that push patients toward walking, mobility, and functional independence. In many reviews, the respiratory program stands out as a differentiator, with patients and families noting meaningful improvements and in-house expertise that supports complex needs. Administrators and clinicians who are accessible, responsive, and collaborative further bolster these outcomes, especially for families seeking clear discharge planning and coordinated care across departments. The building’s newer renovations in some units contribute to a more welcoming clinical environment, and several reviewers cite high-quality nursing and supportive caregiving when therapy is actively underway. When care goals align with rehab advances and medical supervision, this center can deliver outcomes that make the extraneous friction worth tolerating.
Yet the cons are hard to ignore and often define the decision for more risk-averse families. A recurring theme is staffing variability: multiple accounts describe substantial wait times for call bells, inconsistent bedside care, and a sense that staff workload undermines dependable attention. The sense of understaffing translates into concerns about meals, personal care, and daily living activities, with some patients experiencing delays in feeding assistance or hygiene routines. Cleanliness and odor issues appear in several reviews, from initial impressions to ongoing daily operations, painting a picture of environments that do not consistently meet expectations for safety and comfort. Complex cases, such as those requiring precise tube feeding, wound care, or infection control, unfortunately surface in narratives of medical missteps or gaps in communication between shifts. There are harrowing accounts, some alleging neglect or grave mistakes, that, while not universal, cannot be dismissed and warrant serious consideration. In short, the facility’s clinical strengths are best realized when operations stay tightly coordinated and staffing remains sufficient; when those conditions falter, the drawbacks become more impactful.
For families evaluating whether North Mountain fits, a careful, action-oriented due diligence plan is essential. During tours, demand a transparent view of nurse-to-patient ratios on each shift, and seek direct assurances about call-light response times, especially overnight. Inspect the patient rooms for space, equipment readiness, cleanliness, and odor control; verify that laundry and housekeeping services meet consistent standards. Inquire about in-house specialties beyond rehabilitation, such as dialysis and advanced wound care, and ask to meet the leaders of those programs, along with the discharge planning team. Request recent performance data, any corrective action plans, and a written outline of how communications with families are handled when concerns arise. Finally, talk to current residents and family members about daily experiences, and consider placing a temporary watch with contingencies in place to monitor care quality during a first few weeks.
The decision to choose North Mountain hinges on the balance between exceptional rehab potential and the risk of inconsistent day-to-day care. For residents whose primary objective is to regain function quickly through intensive therapy, supported by a comprehensive medical team and the potential for in-house therapies (including respiratory care and dialysis), the center can be a compelling choice. However, for families who require unwavering daily attentiveness, flawless cleanliness, and rapid, reliable communication at all hours, alternatives should be weighed with urgency. The facility has produced genuinely positive outcomes for many patients and remains a genuine resource for complex rehabilitation, but those outcomes are most reliably realized when staffing, turnover, and environmental conditions align with high expectations. In short, North Mountain is a powerful option for medically intense rehab, less ideal for sustained custodial care where consistency and pristine everyday conditions are nonnegotiable.
155 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.North Mountain Medical And Rehabilitation Center is an assisted living community located in Lake Havasu, AZ. We specialize in providing skilled nursing care for our residents. Our facility offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable stay.
Some of the amenities available at North Mountain Medical And Rehabilitation Center include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished rooms, a gaming room, a garden, housekeeping services, kitchenettes in each room, move-in coordination assistance, outdoor spaces for relaxation and activities, private bathrooms for each resident's privacy and convenience, restaurant-style dining options with special dietary restrictions taken into consideration when preparing meals, a small library for leisure reading and learning exploration, telephone services for easy communication with loved ones and healthcare professionals if needed, a wellness center to promote overall health and well-being among our residents. Additionally we provide Wi-Fi/high-speed internet access to keep our residents connected with the world.
Our professional team ensures round-the-clock supervision to meet all your needs. We offer assistance with activities of daily living such as bathing and dressing. Our staff is well-trained in providing transfers for those who require assistance. We also cater to residents with specific dietary requirements such as diabetes diet or special dietary restrictions.
At North Mountain Medical And Rehabilitation Center we understand the importance of medication management and take great care in ensuring that our residents receive proper medication as prescribed by their physicians. Transportation arrangement is available to assist our residents in attending appointments or running errands.
To ensure that our residents have an engaging lifestyle at our community we provide various activities such as concierge services to cater to any additional needs or requests from our residents. Fitness programs are also offered to promote physical well-being among our residents. Planned day trips and resident-run activities are organized regularly for socialization and enjoyment purposes. We also have scheduled daily activities to keep our residents entertained and engaged.
North Mountain Medical And Rehabilitation Center is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. Our residents have easy access to various amenities and services in the surrounding area.
Come experience a comfortable and enriching living environment at North Mountain Medical And Rehabilitation Center in Lake Havasu, AZ.
North Mountain Medical And Rehabilitation Center is located at 9155 North Third Street, Lake Havasu, AZ 85020 in Maricopa County, Arizona
North Mountain Medical And Rehabilitation Center on seniors.fyi includes 9 photos including images showing interior, healthcare, piano, architecture, seating area, television, bedroom, windows, and more.
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Interior
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