North Mountain Medical And Rehabilitation Center

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  • Interior

    A hospital room with two neatly arranged patient beds and medical equipment.

  • Decor

    A modern dining area with wooden furniture, featuring a large table surrounded by chairs, a cozy sofa, and warm overhead lighting.

  • Building

    A modern building with palm trees under a clear blue sky.

  • Architecture

    A covered outdoor patio area with benches and tables surrounded by plants.

  • Bedroom

    A hospital patient room equipped with medical facilities and a bed.

  • Windows

    A grand piano in a spacious music room with tables and chairs.

  • Seating Area

    A cozy waiting room with comfortable seating and a television.

  • Exercise Equipment

    A rehabilitation room equipped with various exercise machines and therapy tables.

  • Healthcare

    A hospital room with two beds separated by curtains.

North Mountain Medical And Rehabilitation Center

9155 North Third Street, Lake Havasu, AZ 85020

For more information about senior living options: (844) 490-3973

3.5 from 23 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
2
1 stars
7

Assisted Living Skilled Nursing Facility

Overall Review of North Mountain Medical And Rehabilitation Center

Pros

  • pro The nursing staff and CNAs at North Mountain Medical are dedicated, attentive, and make patients feel at home.
  • pro Many reviewers praised the exceptional physical therapy department, highlighting the effectiveness of their rehabilitation services.
  • pro Patients appreciated the cleanliness and upkeep of their rooms, which contributed to a comfortable environment.
  • pro The facility’s staff were described as friendly, approachable, and willing to engage with both patients and families, enhancing the overall experience.
  • pro Reviewers noted that the variety of activities offered kept patients engaged and helped improve their quality of life.
  • pro Families expressed gratitude for the consistent updates regarding their loved ones’ health and well-being from staff members.
  • pro The facility has a strong staffing presence, ensuring that patients receive timely care and attention during their stay.

Cons

  • pro The facility is plagued by unpleasant odors, particularly of urine, and has sticky floors with trash and dirty laundry left out in bins down the halls.
  • pro The head administrator was described as frantic and clueless, leading to a lack of trust in the facility's management.
  • pro Call lights are not a priority, often resulting in long wait times for assistance, particularly at night when response times can take up to 30 minutes.
  • pro Shared rooms are small and crowded, making it difficult for families to visit patients comfortably.
  • pro The dining room depicted on the website is misleading; it is actually barren with only a few folding chairs instead of the promised amenities.
  • pro Patients are placed in diapers regardless of their age or condition, contributing to an overall smell of urine throughout the facility.
  • pro Despite some positive experiences with staff, the facility is reported to be severely short-staffed, compromising patient care.
  • pro Some residents experienced concerning health incidents while in care but felt that systemic issues within the facility contributed to their challenges.

Review

The reviews of various skilled nursing facilities, predominantly North Mountain Medical and Divine Grace Assisted Living, present a mixed yet revealing picture of the experiences shared by patients and their families. While some testimonials highlight significant areas for improvement, others praise the quality of care and attentiveness found within these environments. This article aims to synthesize these perspectives into a detailed narrative, reflecting both commendations and criticisms.

At one end of the spectrum are stark complaints regarding cleanliness and general care standards in certain facilities. Multiple reviewers describe unsanitary conditions characterized by foul odors, particularly that of urine lingering in hallways, sticky floors, overflowing trash bins, and dirty laundry spilling from bins. Concerns were raised relating to inadequate use of restroom facilities, with many patients being placed in diapers irrespective of their individual needs or age. The head administrator's apparent state of confusion only exacerbated feelings of mistrust among family members considering these facilities for their loved ones.

Amidst these negative impressions lies a testament to the dedication exhibited by much of the staff working directly with patients. Many reviews laud nurses and Certified Nursing Assistants (CNAs) as kindhearted individuals who genuinely care for their patients’ well-being despite often being overworked due to staff shortages—sometimes managing upwards of five patients per shift. Although accolades are given to the nursing staff for their attentiveness and friendliness, reviewers frequently mentioned long wait times when responding to calls for assistance during night shifts, raising concerns about prioritization in patient care.

Conversely, several reviewers spoke highly about North Mountain Medical, stating it has exceeded expectations in numerous aspects. Comments highlighting exceptional physical therapy services paint a picture where dedicated teams play pivotal roles in patient recovery trajectories. The positive feedback surrounding the respiratory therapy team includes recognition for individual staff members whose support proved instrumental in facilitating better health outcomes for those requiring specialized attention such as dialysis or ventilation weaning processes.

Facilities like North Mountain not only provided substantial clinical care but also emerged as engaging environments filled with activities aimed at enhancing quality of life for residents. Reports indicated effective organization coupled with ample staffing that contributed positively to patient interactions—from structured recreational activities to opportunities encouraging social engagement between residents. Many visitors noted witnessing happy staff actively caring for patients while ensuring an inviting atmosphere marked by compassion.

On a personal note, individual stories shared reflect deep appreciation from families toward specific caregivers who fostered connections that transcended mere medical necessity. Phrases such as “willingness to work” alongside comments about ongoing communication underscore how crucial strong relationships are in maintaining the comfort levels needed for both residents and their families during arduous circumstances—particularly poignant when dealing with terminal illnesses or serious health conditions.

In summary, as perceptions vary widely between different skilled nursing facilities based on personal experiences shared by residents and family members alike, one commonality emerges: navigating long-term care can be fraught with challenges but also filled with instances of outstanding service delivered by committed caregivers striving under sometimes difficult circumstances. It is crucial that potential patients or advocates weigh these considerations—balancing negative observations against commendable endorsements—to make informed decisions about future healthcare needs while advocating relentlessly for necessary changes within institutions requiring improvements.

Features

Housing

  • 155 resident community capacity 155 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (10 miles away) Phoenix Sky Harbor International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

North Mountain Medical And Rehabilitation Center is an assisted living community located in Lake Havasu, AZ. We specialize in providing skilled nursing care for our residents. Our facility offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable stay.

Some of the amenities available at North Mountain Medical And Rehabilitation Center include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished rooms, a gaming room, a garden, housekeeping services, kitchenettes in each room, move-in coordination assistance, outdoor spaces for relaxation and activities, private bathrooms for each resident's privacy and convenience, restaurant-style dining options with special dietary restrictions taken into consideration when preparing meals, a small library for leisure reading and learning exploration, telephone services for easy communication with loved ones and healthcare professionals if needed, a wellness center to promote overall health and well-being among our residents. Additionally we provide Wi-Fi/high-speed internet access to keep our residents connected with the world.

Our professional team ensures round-the-clock supervision to meet all your needs. We offer assistance with activities of daily living such as bathing and dressing. Our staff is well-trained in providing transfers for those who require assistance. We also cater to residents with specific dietary requirements such as diabetes diet or special dietary restrictions.

At North Mountain Medical And Rehabilitation Center we understand the importance of medication management and take great care in ensuring that our residents receive proper medication as prescribed by their physicians. Transportation arrangement is available to assist our residents in attending appointments or running errands.

To ensure that our residents have an engaging lifestyle at our community we provide various activities such as concierge services to cater to any additional needs or requests from our residents. Fitness programs are also offered to promote physical well-being among our residents. Planned day trips and resident-run activities are organized regularly for socialization and enjoyment purposes. We also have scheduled daily activities to keep our residents entertained and engaged.

North Mountain Medical And Rehabilitation Center is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. Our residents have easy access to various amenities and services in the surrounding area.

Come experience a comfortable and enriching living environment at North Mountain Medical And Rehabilitation Center in Lake Havasu, AZ.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.8 miles)

Restaurants

  • Taco Bell (0.4 miles)
  • Beatitudes Bistro (2.5 miles)
  • Filiberto's Mexican Food (2.7 miles)
  • In-N-Out Burger (3.1 miles)
  • Raising Cane's Chicken Fingers (3.2 miles)
  • The Whining Pig (3.4 miles)
  • Lenny's Burger (3.4 miles)

Parks

  • Phoenix Mountain Preserve (0.8 miles)
  • Royal Palm Park (1.4 miles)
  • Granada Park (3.2 miles)
  • Moon Valley Park (4 miles)
  • Conocido Park (5.5 miles)

Places of Worship

  • Open Door Fellowship Church (1.9 miles)
  • First United Methodist Church of Phoenix (3.6 miles)
  • Christ Church of the Ascension (5.1 miles)
  • Pure Heart Christian Fellowship (5.7 miles)

Hospitals

  • Surgical Specialty Hospital Of Arizona (3.1 miles)
  • Abrazo Central Campus (3.6 miles)
  • Carl T Hayden VA Medical Center, Recreation Therapy (5.1 miles)
  • St Josephs Neurological ICU (6 miles)
  • St Joseph's Hospital & Med Center: Deguzman Brian J MD (6.1 miles)

Cafes

  • Starbucks (3.3 miles)
  • Press Coffee - The Roastery (3.3 miles)
  • Starbucks (3.8 miles)
  • Panera Bread (4.6 miles)
  • Starbucks (4.8 miles)
  • Lux Central (4.8 miles)
  • Panera Bread (4.9 miles)

Physicians

  • Keystone Natural Family Medicine (3.7 miles)
  • Phoenix Skin Medical Surgical Group (4.1 miles)
  • Aoc (5 miles)
  • NOAH Palomino Health Center (5 miles)
  • Wyse, Mark Family Practice Specialists Limited (5.1 miles)
  • Bethany Women’s Healthcare (5.1 miles)
  • Northwest Clinic For Children (5.2 miles)

Transportation

  • Thomas/Central Ave METRO (6.2 miles)

Frequently Asked Questions

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