North Mountain Medical And Rehabilitation Center in Lake Havasu, AZ
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9155 North Third Street, Lake Havasu, AZ 85020
For more information about senior living options: (844) 490-3973
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North Mountain is described as a one-of-a-kind facility with staff who truly care for patients. The staff are friendly, organized, and consistently attentive to every need. The facility is beautiful, clean, and welcoming, with a warm, patient-friendly atmosphere. The nursing, respiratory, and therapy teams provide excellent care and strong clinical outcomes. Families appreciate clear, proactive communication from registration through discharge. Mitchell (Mitch) is praised as a leader who genuinely cares about the patient experience. The respiratory program and related services are highlighted as outstanding and unmatched. The facility is highly recommended for quality rehab and compassionate care. The care teams are described as compassionate, dedicated, and patient-focused. The building and environment are repeatedly praised for comfort, cleanliness, and well-maintained spaces.
The facility was dirty and unsanitary, with a strong urine odor and dirty floors. The rooms were cramped and poorly maintained, making it hard to care for patients and accommodate families. Staff were frequently overworked and understaffed, leading to delayed care and long waits for call lights. Patients were not fed promptly, meals were cold, and basic hygiene was neglected. There were instances of medical negligence, including mismanaging tubes and poor communication about medications. The administration was described as unorganized and unresponsive, with broken equipment and inconsistent updates. The facility was perceived to prioritize insurance or financial concerns over patient well-being. Several reviews claimed patients suffered harm or worsened conditions due to neglect or inadequate care.North Mountain Medical and Rehabilitation Center in Lake Havasu is best suited for families seeking a facility with deep clinical capabilities for post-acute rehab and complex medical monitoring, particularly for residents with substantial respiratory needs. The center's strongest suit lies in its robust therapy ecosystem and on-site medical resources: respiratory therapy teams, skilled nursing, multiple doctors, and a therapy lineup that includes physical, occupational, and speech therapy, plus on-site dialysis. Reviews repeatedly note that communication between care teams and families is a standout strength, and that staff often know patients by name quickly. When operating at its best, the environment feels warm, organized, and purpose-driven, with leaders and frontline staff described as capable and caring. For families prioritizing measurable rehab progress and a coordinated medical plan, this facility delivers meaningful outcomes.
But this is not a one-size-fits-all choice. Those who require consistently flawless daily operation, immediate call-light responses, and scrupulous cleanliness should look elsewhere. A strong thread of reviews highlights inconsistent staffing, long delays for assistance, and disorganization during peak times or renovation phases. Several families recount experiences where medical tasks were delayed, prescriptions mishandled, or interdepartmental communication faltered. Instances of neglect and safety concerns appear in multiple accounts, including lapses around feeding tube care, wound management, and general patient comfort. Prospective residents should weigh these risks against the clinical strengths and plan to verify current conditions and capabilities before committing.
The facility's material strengths center on clinical depth and rehab intensity. The respiratory program is repeatedly singled out as a differentiator, with therapists and nurses collaborating to support weaning, ventilation transitions, and complex mobility goals. Therapists and nursing staff frequently receive praise for dedication, knowledge, and the ability to push patients toward independence, often with clear progress. Families note clean rooms and a well-maintained building during favorable periods, with dining and other amenities described as adequate or above average. Leadership and care-coordination teams are recognized for accessibility and responsiveness when functioning well. These positive dimensions provide real value for residents who require aggressive, credentialed rehab under vigilant medical oversight.
Counterbalancing these strengths are systemic concerns that cannot be ignored. Understaffing emerges as a recurring theme, with call lights and patient needs sometimes going unanswered for extended stretches. In some reviews, families report cramped rooms, cleanliness issues, and odors that undermine comfort. Medication management and discharge planning appear susceptible to delay or error, including instances where prescriptions were misplaced or not promptly delivered. During renovations, operational disruptions intensify frustration. Language barriers and inconsistent staff familiarity with individual patients add to concerns about continuity of care, particularly for residents with cognitive impairment. These factors raise legitimate questions about reliability and safety during peak demand moments.
In decision terms, the key pros can offset the cons for families willing to engage actively with care teams. For residents with serious pulmonary or mobility goals, the center's clinical muscle and multidisciplinary approach can yield meaningful gains when staff stay aligned and communication remains transparent. Families should insist on a current, detailed care plan, request introductions to primary therapists and case managers, and verify on-site services such as dialysis and respiratory care schedules. Tours should probe not only aesthetics but the reality of response times, floor staffing patterns, and evidence of infection control and housekeeping rigor. If these benchmarks show strength and recent improvements under leadership, the positive rehab trajectory justifies the trade-offs.
The bottom line is clear: North Mountain is a viable choice for families who value serious rehab capabilities, a broad team of specialists, and a track record of patient-centered care when it runs well. It is less suitable for those whose priority is consistently flawless daily operation, pristine sanitation, and rapid call-response across all shifts. Alternatives may be warranted where staffing reliability and a clean, comfortable environment are non-negotiable. Proceed with a deliberate plan: arrange an on-site tour, demand a meeting with discharge planners and respiratory leads, request recent patient-outcome data, and contact multiple family references. When the facility demonstrates steady staffing, transparent communication, and demonstrable progress in rehab, North Mountain stands as a strong, practical option for achieving meaningful recovery.
155 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.North Mountain Medical And Rehabilitation Center is an assisted living community located in Lake Havasu, AZ. We specialize in providing skilled nursing care for our residents. Our facility offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable stay.
Some of the amenities available at North Mountain Medical And Rehabilitation Center include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished rooms, a gaming room, a garden, housekeeping services, kitchenettes in each room, move-in coordination assistance, outdoor spaces for relaxation and activities, private bathrooms for each resident's privacy and convenience, restaurant-style dining options with special dietary restrictions taken into consideration when preparing meals, a small library for leisure reading and learning exploration, telephone services for easy communication with loved ones and healthcare professionals if needed, a wellness center to promote overall health and well-being among our residents. Additionally we provide Wi-Fi/high-speed internet access to keep our residents connected with the world.
Our professional team ensures round-the-clock supervision to meet all your needs. We offer assistance with activities of daily living such as bathing and dressing. Our staff is well-trained in providing transfers for those who require assistance. We also cater to residents with specific dietary requirements such as diabetes diet or special dietary restrictions.
At North Mountain Medical And Rehabilitation Center we understand the importance of medication management and take great care in ensuring that our residents receive proper medication as prescribed by their physicians. Transportation arrangement is available to assist our residents in attending appointments or running errands.
To ensure that our residents have an engaging lifestyle at our community we provide various activities such as concierge services to cater to any additional needs or requests from our residents. Fitness programs are also offered to promote physical well-being among our residents. Planned day trips and resident-run activities are organized regularly for socialization and enjoyment purposes. We also have scheduled daily activities to keep our residents entertained and engaged.
North Mountain Medical And Rehabilitation Center is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. Our residents have easy access to various amenities and services in the surrounding area.
Come experience a comfortable and enriching living environment at North Mountain Medical And Rehabilitation Center in Lake Havasu, AZ.
North Mountain Medical And Rehabilitation Center is located at 9155 North Third Street, Lake Havasu, AZ 85020 in Maricopa County, Arizona
North Mountain Medical And Rehabilitation Center on seniors.fyi includes 9 photos including images showing healthcare, interior, architecture, piano, indoor lighting, hardwood floor, building, decor, and more.
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