Overall Review of North Mountain Medical And Rehabilitation Center
differentiator8 reviews mention this
Respiratory care is a key focus
Residents and visitors frequently mention strong respiratory and ventilator support during care.
Several reviewers describe the respiratory team as a standout, including support for people on ventilators and trachs. A number of comments also connect respiratory care with better day-to-day coordination and clinical attention. While experiences varied overall, respiratory and related clinical services are one area that shows up repeatedly in positive feedback.
common38 reviews mention this
Staff kindness shows up often
Many reviewers describe the staff as friendly, attentive, and supportive.
A large share of the reviews talk about staff members being helpful and caring, with many naming nursing, CNAs, therapists, and case managers as responsive. Some reviewers also mention being known by name and receiving prompt help for requests. At the same time, a smaller set of reviews takes a negative view of staffing and responsiveness, so kindness is described, but it is not universal.
common10 reviews mention this
Food quality is mixed
Dining is mentioned repeatedly, with reviewers split on quality.
Some residents and visitors praise the food, describing it as good or as a positive surprise, and tying it to overall satisfaction. Others describe meals as repetitive, cold, or poorly prepared, and they say dietary needs are not always handled smoothly. The dining experience also shows up in complaints that relate to consistency and day-to-day care.
caveat9 reviews mention this
Wait times and call-button issues
A recurring concern is delayed responses when help is requested.
Multiple reviewers say call buttons and requests for assistance take a long time, sometimes lasting hours, or are unanswered at night. Some comments also connect delays to understaffing and to feeling that patients are left unattended. A few reviews contrast this with times when the staff did respond quickly, but the responsiveness problems are still a repeated theme among the more negative experiences.
caveat12 reviews mention this
Cleanliness and odors divide reviews
Cleanliness is a frequent point of praise, but also a frequent source of complaints.
Some reviewers describe the facility as clean, recently renovated, and even smelling fresh. Others describe strong urine odors, dirty surfaces, stained or peeling areas, and concerns about hygiene. A few comments also raise more serious cleanliness-related health worries, which further underscores that experiences vary a lot by visit.
common
Nearby options for errands
The location places common errands and services within short drives.
Several nearby conveniences are close by, including pharmacies and everyday dining spots. Reviewers donât focus heavily on outings or nearby errands, but these options are readily accessible for families who need to step out.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
155 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Phoenix Sky Harbor International (10 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.3 miles)
Walgreens (2.1 miles)
Walgreens (2.4 miles)
CVS Pharmacy (3.1 miles)
Walgreens (3.3 miles)
CVS Pharmacy (3.3 miles)
Walgreens (3.8 miles)
Restaurants
Taco Bell (0.4 miles)
Beatitudes Bistro (2.5 miles)
Filiberto's Mexican Food (2.7 miles)
In-N-Out Burger (3.1 miles)
Raising Cane's Chicken Fingers (3.2 miles)
The Whining Pig (3.4 miles)
Lenny's Burger (3.4 miles)
Parks
Phoenix Mountain Preserve (0.8 miles)
Royal Palm Park (1.4 miles)
Granada Park (3.2 miles)
Moon Valley Park (4 miles)
Conocido Park (5.5 miles)
Places of Worship
Open Door Fellowship Church (1.9 miles)
First United Methodist Church of Phoenix (3.6 miles)
Christ Church of the Ascension (5.1 miles)
Pure Heart Christian Fellowship (5.7 miles)
Hospitals
Surgical Specialty Hospital Of Arizona (3.1 miles)
Abrazo Central Campus (3.6 miles)
Carl T Hayden VA Medical Center, Recreation Therapy (5.1 miles)
St Josephs Neurological ICU (6 miles)
St Joseph's Hospital & Med Center: Deguzman Brian J MD (6.1 miles)
Cafes
Starbucks (3.3 miles)
Press Coffee - The Roastery (3.3 miles)
Starbucks (3.8 miles)
Panera Bread (4.6 miles)
Starbucks (4.8 miles)
Lux Central (4.8 miles)
Panera Bread (4.9 miles)
Physicians
Keystone Natural Family Medicine (3.7 miles)
Phoenix Skin Medical Surgical Group (4.1 miles)
Aoc (5 miles)
NOAH Palomino Health Center (5 miles)
Wyse, Mark Family Practice Specialists Limited (5.1 miles)
North Mountain Medical And Rehabilitation Center on seniors.fyi includes 9 photos including images showing healthcare, interior, piano, architecture, seating area, television, bedroom, windows, and more.
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Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.
Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
North Mountain Medical And Rehabilitation Center photos
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Interior
Decor
Building
Architecture
Bedroom
Windows
Seating Area
Exercise Equipment
Healthcare
Interior
Decor, Dining, Hardwood Floor, Table And Chairs, and Indoor Lighting
Bedroom
Windows and Piano
Building, Exterior, and Palm Trees
Architecture
Television and Seating Area
Outdoor, Patio, and Covered Area
Exercise Equipment and Physical Therapy
Healthcare
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