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North Mountain Medical And Rehabilitation Center in Lake Havasu, AZ

North Mountain Medical And Rehabilitation Center is an assisted living community in Lake Havasu, AZ.

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North Mountain Medical And Rehabilitation Center in Lake Havasu, AZ

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  • Interior

    A hospital room with two neatly arranged patient beds and medical equipment.
  • Decor

    A modern dining area with wooden furniture, featuring a large table surrounded by chairs, a cozy sofa, and warm overhead lighting.
  • Building

    A modern building with palm trees under a clear blue sky.
  • Architecture

    A covered outdoor patio area with benches and tables surrounded by plants.
  • Bedroom

    A hospital patient room equipped with medical facilities and a bed.
  • Windows

    A grand piano in a spacious music room with tables and chairs.
  • Seating Area

    A cozy waiting room with comfortable seating and a television.
  • Exercise Equipment

    A rehabilitation room equipped with various exercise machines and therapy tables.
  • Healthcare

    A hospital room with two beds separated by curtains.

9155 North Third Street, Lake Havasu, AZ 85020

For more information about senior living options: (866) 208-4318

3.9 from 142 reviews
5 stars
101
4 stars
1
3 stars
1
2 stars
6
1 stars
33

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021Top 5% Senior Living Community in 2022

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Overall Review of North Mountain Medical And Rehabilitation Center

differentiator 8 reviews mention this

Respiratory care is a key focus

Residents and visitors frequently mention strong respiratory and ventilator support during care.

Several reviewers describe the respiratory team as a standout, including support for people on ventilators and trachs. A number of comments also connect respiratory care with better day-to-day coordination and clinical attention. While experiences varied overall, respiratory and related clinical services are one area that shows up repeatedly in positive feedback.

common 38 reviews mention this

Staff kindness shows up often

Many reviewers describe the staff as friendly, attentive, and supportive.

A large share of the reviews talk about staff members being helpful and caring, with many naming nursing, CNAs, therapists, and case managers as responsive. Some reviewers also mention being known by name and receiving prompt help for requests. At the same time, a smaller set of reviews takes a negative view of staffing and responsiveness, so kindness is described, but it is not universal.

common 10 reviews mention this

Food quality is mixed

Dining is mentioned repeatedly, with reviewers split on quality.

Some residents and visitors praise the food, describing it as good or as a positive surprise, and tying it to overall satisfaction. Others describe meals as repetitive, cold, or poorly prepared, and they say dietary needs are not always handled smoothly. The dining experience also shows up in complaints that relate to consistency and day-to-day care.

  • A modern dining area with wooden furniture, featuring a large table surrounded by chairs, a cozy sofa, and warm overhead lighting.
caveat 9 reviews mention this

Wait times and call-button issues

A recurring concern is delayed responses when help is requested.

Multiple reviewers say call buttons and requests for assistance take a long time, sometimes lasting hours, or are unanswered at night. Some comments also connect delays to understaffing and to feeling that patients are left unattended. A few reviews contrast this with times when the staff did respond quickly, but the responsiveness problems are still a repeated theme among the more negative experiences.

caveat 12 reviews mention this

Cleanliness and odors divide reviews

Cleanliness is a frequent point of praise, but also a frequent source of complaints.

Some reviewers describe the facility as clean, recently renovated, and even smelling fresh. Others describe strong urine odors, dirty surfaces, stained or peeling areas, and concerns about hygiene. A few comments also raise more serious cleanliness-related health worries, which further underscores that experiences vary a lot by visit.

common

Nearby options for errands

The location places common errands and services within short drives.

Several nearby conveniences are close by, including pharmacies and everyday dining spots. Reviewers don’t focus heavily on outings or nearby errands, but these options are readily accessible for families who need to step out.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 155 resident community capacity 155 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Phoenix Sky Harbor International (10 miles away) Phoenix Sky Harbor International (10 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.8 miles)

Restaurants

  • Taco Bell (0.4 miles)
  • Beatitudes Bistro (2.5 miles)
  • Filiberto's Mexican Food (2.7 miles)
  • In-N-Out Burger (3.1 miles)
  • Raising Cane's Chicken Fingers (3.2 miles)
  • The Whining Pig (3.4 miles)
  • Lenny's Burger (3.4 miles)

Parks

  • Phoenix Mountain Preserve (0.8 miles)
  • Royal Palm Park (1.4 miles)
  • Granada Park (3.2 miles)
  • Moon Valley Park (4 miles)
  • Conocido Park (5.5 miles)

Places of Worship

  • Open Door Fellowship Church (1.9 miles)
  • First United Methodist Church of Phoenix (3.6 miles)
  • Christ Church of the Ascension (5.1 miles)
  • Pure Heart Christian Fellowship (5.7 miles)

Hospitals

  • Surgical Specialty Hospital Of Arizona (3.1 miles)
  • Abrazo Central Campus (3.6 miles)
  • Carl T Hayden VA Medical Center, Recreation Therapy (5.1 miles)
  • St Josephs Neurological ICU (6 miles)
  • St Joseph's Hospital & Med Center: Deguzman Brian J MD (6.1 miles)

Cafes

  • Starbucks (3.3 miles)
  • Press Coffee - The Roastery (3.3 miles)
  • Starbucks (3.8 miles)
  • Panera Bread (4.6 miles)
  • Starbucks (4.8 miles)
  • Lux Central (4.8 miles)
  • Panera Bread (4.9 miles)

Physicians

  • Keystone Natural Family Medicine (3.7 miles)
  • Phoenix Skin Medical Surgical Group (4.1 miles)
  • Aoc (5 miles)
  • NOAH Palomino Health Center (5 miles)
  • Wyse, Mark Family Practice Specialists Limited (5.1 miles)
  • Bethany Women’s Healthcare (5.1 miles)
  • Northwest Clinic For Children (5.2 miles)

Transportation

  • Thomas/Central Ave METRO (6.2 miles)

Frequently Asked Questions

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